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White Horse Hotel

Hertingfordbury Road | Hertford, Hertingfordbury SG14 2LB, England
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1 room 1 guest
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White Horse Hotel
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421 Reviews from our TripAdvisor Community

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Traveler rating
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4
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (421)
  • Mar-May only
    (101)
  • Jun-Aug only
    (133)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (84)
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Chorley, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

The girl is very good, the staff are great very friendly and helpful, the rooms are good and comfy but the bathrooms are dated and need improvement. The restaurant is good but some dishes are very poor, the chunky chips are flavourless and raw in the middle and the portions are not a standard size. The bar is very nice... More 

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gloucester
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Love this place! We have just spent a fabulous weekend there with another couple and everything was perfect. The inn is in a small village but just a short walk along the disused railway line into Hertford and just a short drive to St Albans and Hatfield House. There is a massive garden with plenty of seating, perfect for afternoon... More 

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Biggleswade
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I had been bought a voucher for Afternoon tea by my daughter for mothers day and we went just this past week. The place was lovely, the sandwiches were fresh, the scones warm and the cakes again also fresh and lovely. The only reason it gets marked down one point is that the service, although very professional (even changing my... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely Place. Room spacious. Lovely walk to the town...anyone needing wifi it's good We was lucky to have brilliant sunshine all weekend so the outdoor tables and gardens were handy Would definitely visit again if i was in the area

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Very happy with your review, thanks for taking the time to write it. Really pleased you enjoyed not just us, but the beautiful are we are so lucky to be in. Thanks again for your comments. More 

Brighton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great old country Inn in tiny I'll age surrounded by beautiful countryside staff make it so special it's all about looking after the bridal Party and guests food and service second to none everything changed seamlessly from bridal Ceroom y to top table and guests then onto disco and party on till early hours mac and cathy organised everything with... More 

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GMWHHH, General Manager at White Horse Hotel, responded to this review

What a lovely time everyone had, I'm so pleased that you all thoroughly enjoyed yourselves. Thank you for taking the time to write your review, we really do appreciate it. Thanks again. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked our wedding here for yesterday. A lot of our friends and family also stayed at the hotel. where do I start ? max the manager was brilliant from start to finish. He always replied to e mails and ales my nerves just before I walked down the aisle. The staff were excellent. Every one of our 80 guests... More 

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GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you, it was a pleasure to have looked after you all. What a great day it was, I'm sure that you will have happy memories for a long, long time. Thanks again for choosing our hotel, and for your really kind comments. More 

Norwich, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed recently and overall I would say you get what you pay for with one exception- a hearty cooked breakfast backed up with the fruit and cereals to provide a very good start to the day. Staff were obliging too. The building is due some refurbishment as it has a dated (1980s?) and tired feel with... More 

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GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for taking the time to write your review. I am a bit disappointed that the age of some of the rooms has resulted in not as good of a review as we could have achieved from you. We are refitting our bathrooms, decorating and replacing carpets etc in the rooms. Some are complete, and we hope that all... More 

london
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After reading reviews on trip advisor was apprehensive about our stay. Booked a deal on Amazon for £79 per couple for overnight stay, dinner and breakfast and was pleasantly surprised. All staff were very helpful, waiters and bar staff especially the young male receptionist . Rooms clean and size of meals huge! Breakfast was lovely. Got an upgrade to our... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for taking the time to positively review us. I know what you mean about reviews, the problem (and I know from checking people out of the hotel) is many, many times, people say what a lovely time they have had, but generally nothing like as many take the time to review, which can distort the reviews on tripadvisor.... More 

London, United Kingdom
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel. Rooms are very spacious and clean. Bed was really comfortable and after a day of continuous walking....i slept like a baby. Towels are so soft and the pillows are really soft too. Overall its a good hotel.

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GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you, very pleased you enjoyed your stay. More 

Chipping Campden, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the White Horse whilst in the area for a family funeral. I stayed there ten years ago but not under the present ownership. I was greeted by a dark haired receptionist who made me feel extremely welcome as she explained all the hotel services. She probably has to do this hundreds of times a week but did... More 

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GMWHHH, General Manager at White Horse Hotel, responded to this review

What a lovely review, thank you. It's really good to know that we looked after your properly, in a friendly way. We try hard to welcome guests in a fairly informal manner which I hope our guests appreciate. Thanks again. More 

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