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White Horse Hotel

3.0 of 5 Hertingfordbury Road | Hertford, Hertingfordbury SG14 2LB, England
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Certificate of Excellence 2014
White Horse Hotel
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White Horse Hotel
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319 reviews from our community

Traveler rating
    106
    124
    38
    38
    13
See reviews for
55
130
2
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (59)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (65)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Feel let down by experience.....Shocking service, offish staff in restaurant.... lack of choice given for tea... was asked tea or coffee only after did we see we could of had a choice of tea. Cakes dry n sandwiches were ok. I had a groupon voucher and took friends for a lovely catch up. Feel we were ignored as staff avoided... More

Was this review helpful? Yes 1
Chesterfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel for two weeks in November. The room was clean and modern, the food and service in the dining room was flawless. The locals use the bar in the evenings and there is a quiz night on Tuesdays. They have a choice of two hand pulled beers which are well kept. The mobile signal is a... More

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bishops stortford
Top Contributor
81 reviews 81 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a half way meeting point and as we drove up the kerb appeal was very nice. A proper village hotel. The bar was friendly and although there was a cricket AGM going on we still got good attention. Fortunately, the dining room for evening meals was separate from the function room and for a long time the four... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is lovely. Disappointed in the time they took to do the meal. Even when they brought it out some meals were wrong and not what we expected. Wasn't offered any drinks at the table or tea or coffee. Had to pay extra for the room wasn't told before we got there. So not very impressed as it was... More

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York, United Kingdom
Top Contributor
75 reviews 75 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Truly fantastic! A quiet village hotel with excellent facilities. The comfortable traditional bar is also used by locals as their pub while the restaurant and bar food is brilliant (both price-wise and portions!). The rooms are well furnished and fully equipped, clean and in good condition. You’ll need a car to get here (although it’s only 1.5 miles by taxi... More

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Hertford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

My 'new' wife and I would like to congratulate The White Horse Hotel on making our wedding reception in June an excellent experience from start to finish, especially with all the efforts of the manager Max and Jake-2 people that went out of their way to make everyone feel welcome and everything oh so perfect. We felt totally engaged in... More

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Hertford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went with a group last night. Starters all arrived ok then a long wait for main meal despite there being only two other tables busy. Three out of the seven meals were not what we ordered. Waiter twice insisted that one meal was what appeared on the menu despite there quite obviously being no fishcake, and vegetables rather than the... More

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GMWHHH, Manager at White Horse Hotel, responded to this review

Obviously, very disappointed with your review and I have explained to the booker what went wrong. Especially disappointed as I know the party organiser has used us many times and found us to be nothing but just what she wanted. I am also upset that you felt the need to write it after I went out of my way to... More

Hertfordshire
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went with friends to a large group lunch. The food was good value with good choices although my pre ordered desert did not come as they had run out!. However the service rather let it down. All the white wine was on a table with the red so when it was served was at room temperature. When asked for... More

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Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed October 20, 2014

I wanted to share the great experience I had on Saturday 18th October when I came to the hotel for afternoon tea. The restaurant atmosphere was very relaxing the food was amazing especially the scones the waiting staff could not have been any politer they topped up our tea as needed and asked if we required anything else. I will... More

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GMWHHH, Manager at White Horse Hotel, responded to this review

Your review is much appreciated, thank you very much. More

Reading, United Kingdom
1 review
2 of 5 stars Reviewed October 9, 2014

Room was nice and clean but there is no fridge. Stayed in for a week and there wasn't one single day food came way the supposed to come. First day steak was under cooked. second day creme brulee was watery, 3rd day potatoes were row with my steak 4th day chocolate tarte was snogging. Service staff one in his mouth... More

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Additional Information about White Horse Hotel

Address: Hertingfordbury Road | Hertford, Hertingfordbury SG14 2LB, England
Location: United Kingdom > England > Hertfordshire > Hertingfordbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — White Horse Hotel 3*
Number of rooms: 42
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Also Known As:
White Horse Hertingfordbury
White Horse Hotel Hertingfordbury

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