We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

White Horse Hotel

Hertingfordbury Road | Hertford, Hertingfordbury SG14 2LB, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
White Horse Hotel
Professional photos View all
Browse nearby
White Horse Hotel
White Horse Hotel
White Horse Hotel
Add Photo Write a Review

410 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    139
    159
    48
    44
    20
See reviews for
76
166
4
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (410)
  • Mar-May only
    (101)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (84)
All months
Hitchin, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We returned to the White Horse after a fantastic stay (three couples) back in May 2015. Normally opinions change after an exceptional first visit but not in this case.... We (two couples this time) all found the hotel to be just as good, even better than before. We would also like to praise all the staff, especially Francis (Reception) who... More 

Was this review helpful? Yes
Edinburgh, Scotland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for a long weekend. I was part of a coach tour. Even though we arrived hours late due to road works and nightmare traffic. The staff quickly helped us to unload the coach, help us all to check in. Then they had a three course meal ready for us, PERFECT. The staff were fantastic... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay here great staff lovely big room wonderful breakfast very good value for money. Very near Hertford with good restaurants and shops. We went here on a living social deal but I would definitely pay full price to come here again. We were a little late for breakfast but the staff cooked a nice fresh breakfast... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What an amazing day we had here for our wedding staff was very friendly and very helpful we would personally like to thank max for all the help on our big day the food was amazing would definitely recommend people to get married here the rooms were lovely and big What a great stay and great weekend we had here.

Was this review helpful? Yes 1
Hemel Hempstead, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had been to a wonderful wedding 30 years ago and as we were passing decided to stop for some lunch. Oh how this place has changed. I ordered Knights Cumberland sausages, buttered sage mash, seasonal vegetables caramelised onion gravy from the Lunch time menu. It was the worse meal I have ever been served. The sausages had been kept... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

I'm sorry that your sausage and mash wasn't to our usual standard. It is difficult no to find out exactly what went wrong as I don't really have enough information regarding day and time you were served. That said I will try to find out why this usually very popular dish doesn't seem to have been served to its usual... More 

Exeter, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Small room; no chef (and no breakfast) till past 8am; breakfast arrived but did not arrive together (toast after everything else was finished and was burnt). Shower was one of those that freezes or scolds, but with little water pressure its easy to avoid harm. Lack of general maintenance - e.g. hooks missing from back of doors and rawl plugs... More 

Was this review helpful? Yes
Slough, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked on-line with a predicted arrival time of around 11pm, but managed to get there an hour early. "I just phoned your mobile to find out when you were arriving," said Francis, the duty manager. But he had not left a message. I didn't ask why. But I was interested to see the various advertisements in reception for the... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

I am sorry that you didn't like our hotel. We try very hard to offer a friendly, professional service at an affordable cost. After a lengthy investigation in to your comments, I think that I probably don't need to point out to anyone reading your review, that there are two sides to every story. I prefer not to make any... More 

Hertford, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a very pleasant evening at a place where I once worked for a summer and has lovely memories for a special wedding reception. Lovely staff and good service. It was v quiet for a Saturday and the prices are slightly too high for people to choose over some of the good local food pubs but the quality was excellent... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for taking the time to review your meal with us, I do hope that we will see you again sometime. More 

Stevenage, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First visit. Ad hoc. Just passing. Made to feel welcome even though very busy. Excellent roast dinners. Hot not lukewarm food like so many places lately. Pleasant polite staff. Would recommend and can't wait to take rest of the family. Lovely atmosphere and good VFM.

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for your very kind and positive comments and for taking the time to write them, too often people tend to use this site to criticize, and are a little reluctant to place credit where it is due. Thanks again, much appreciated. More 

Durham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this charming hotel for one night, and were initially attracted to it because they happily accommodated 5 of us in a family room, by placing pull out beds in the room. Throughout the stay, all staff members were friendly and professional, nothing was too much trouble. The room was clean and had everything we needed, no complaints.... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Lovely comments, thank you. I do hope that you will come and stay with us again sometime. Thanks again for taking the time to review us so positively. More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Hotel & grounds (9)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hertingfordbury
1.2 mi away
Hertford House
Hertford House
#4 of 4 in Hertford
3.5 of 5 stars 196 reviews
1.3 mi away
Salisbury Arms Hotel
Salisbury Arms Hotel
#1 of 4 in Hertford
4.0 of 5 stars 161 reviews
3.7 mi away
Hanbury Manor Marriott Hotel & Country Club
Show Prices
Show Prices
Show Prices
1.3 mi away
Cinnabar Cafe Hotel
Cinnabar Cafe Hotel
#2 of 4 in Hertford
4.0 of 5 stars 74 reviews
4.6 mi away
Fanhams Hall Hotel
4.0 mi away
Ponsbourne Park De Vere Venues
Ponsbourne Park De Vere Venues
#1 of 1 in Newgate Street
4.0 of 5 stars 271 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay