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White Horse Hotel

Hertingfordbury Road | Hertford, Hertingfordbury SG14 2LB, England
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White Horse Hotel
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White Horse Hotel
White Horse Hotel
White Horse Hotel
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • French first
  • Italian first
  • Any
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    (373)
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Trowbridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel was just fine as I was on a business trip and needed a hotel for one night near Hertfird. Room was comfortable and well appointed. Promised WiFi was iffy at best in my room and absolutely no O2 coverage ( not the hotels fault) not the best when depending on comms to do business. The most disappointing thing... More 

Was this review helpful? Yes
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel itself is very old and has winding corridors and lots of stairs and different levels. We were in a very nice room on the ground floor which was set out for disabled guests with a walk in shower, also very convenient for parking outside the door. Although the hotel is old the staff more than make up for... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Fantastic, thank you, your review is much appreciated. Too often people are quick to criticise and reluctant to complement, thank you so much for taking the time to write your comments. Hope we will see you again sometime. More 

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel as part of an Amazon deal which included b&b plus evening meal for £79. I was pleasantly surprised how nice the hotel was. I was expected a pub type b&b instead this is modern neat and well run. For the evening meal we given an allowance of£25 each. This meant the b&b part only cost £30.... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you very much for your lovely comments, I'll speak (firmly) to the waiter you mention, not sure why you had to wait, he will correct his style. Very pleased that you enjoyed everything, hope to see you again soon. Just a note, you can book these deals with us directly, should you wish to. Thanks again. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here on an Amazon local deal, after reading a few negative reviews i was very happy to say our stay was lovely. We were greeted by friendly staff and given information about our stay and told that our bottle of prossecco would arrive in our room within a few minutes of which it did. Food was exceptional and the... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

The thing is, I know from checking people out at the desk, the vast majority of guests like what we do, but don't generally comment when they enjoy their stay (thank you, you did). People generally do a review when they don't get what they are expecting, so the negative reviews often are over stated. I am really pleased you... More 

somerset
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here last July for a friends wedding, the hotel was lovely and clean with lovely comfortable beds and a lovely big spacious bathroom, the restaurant food was out of this world and the service was brilliant, we will be visiting again.

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

Fantastic, can't wait for you to revisit. Thanks for taking the time to write your review. See you soon I hope. More 

london
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we arrived on sunday to be greeted by a fantastic warm welcome from reception (well done!!). we were advised that as part of our Amazon deal we each had an amount of £25-00 to spend on dinner. Anything we liked from the menu (as they didnt wish to restrict you to a set menu). Fantastic or so we thought. We... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

I have noted your comments and I am delighted that they are returning to the white horse. More 

Herts
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband had booked this as a surprise wedding anniversary gift. We arrived and he was very disappointed that the rooms are not in the old building but in fact behind the pub in a rather ugly modern building which does not give a great first impression. Check in was quick and simple. Our room was lovely and big but... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for your kind comments, you are right of course, that there isn't a lot we can do about the style of the main bedroom building block, we are very fortunate with the lovely frontage and garden area though. Really pleased that you enjoyed your stay, it's also worth noting that there are some really good getaway dinner bed... More 

London
Top Contributor
170 reviews 170 reviews
14 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked here through an Amazon Local deal for bed, meal and breakfast. The room was very nice, clean of a reasonable size, bed possibly a little bouncy for our liking but still very comfortable. We were at the back of the hotel so it was very quiet. The bar area is nice, staff efficient and friendly. The restaurant/meal was... More 

Was this review helpful? Yes
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you for your kind comments, I will address the issues with your steaks, breakfast and the music, as I too am a little disappointed overall with your review. More 

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only spent one day in the white horse hotel unfortunately as we were working night locally.upon arrival around 8.30am we were greeted by a friendly chap who checked us in swiftly and showed us the way to our room. the room was Very clean and tidy with all the usual facilities and a nice size bathroom. We went down for... More 

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

Great comments, thank you. Really pleased you enjoyed your stay. More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very pleasant stay. Room was surprisingly Spacious for a pub/hotel and al the staff were very friendly. The food In the restaurant was very good indeed and would put many 4 star hotels to shame. Highly recommended for a quiet short break for those wishing to explore the Hertford area.

Was this review helpful? Yes 1
GMWHHH, General Manager at White Horse Hotel, responded to this review

Thank you, this is exactly what we are trying to achieve. We aren't a five star manor house, we are just what you describe. Thanks again for taking the time to review. More 

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