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All 11 Hemel Hempstead hotels

Premier Inn Hemel Hempstead West

A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
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87%
Ranked #2 of 11 hotels in Hemel Hempstead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
rhianne redditch, worcs
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241 people have reviewed this hotel

Traveler rating
    127
    81
    23
    8
    2
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103
63
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
redditch, worcs
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here on our visit to Harry Potter. Have never stopped at a Premier Inn before and had no idea what to expect. From the moment we arrived to the time we checked out the staff where wonderful, they made us feel so welcome and nothing was too much trouble for them. The room was spacious and clean, with tea... More

Was this review helpful? Yes
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

It was the first time we stayed in PI. The room was spacious and the bed was comfortable. The rack for storage was very useful. I wonldn't expect more as the room rate was attractive. The carpark was great and gave us a sense of security.

Review collected in partnership with premierinn.com

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Southampton, England, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this premier inn the night before a trip to Whipsnade Zoo. Was only about a 20 minute drive to the zoo . Good clean hotel , slept ok apart from the person snoring next door ( not the hotels fault ) and the noisy bathroom fan .

Review collected in partnership with premierinn.com

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Cape Town, South Africa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stay at this hotel each year in order to spend time with our daughter in Berkhamsted and each year it gets better. From the greeting at the reception to the restaurant staff this really puts some very upmarket hotels to shame. Nothing is too much trouble. Rooms are clean and well maintained ( shame no aircon).Restaurant is surprisingly good... More

Review collected in partnership with premierinn.com

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Runcorn, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel as it was close to Harry Potter world. We stait was there for one night and it was excellent. The staff were extremely helpful. I wish I had the name of the receptionist working when we arrived (7pm on 14th August), as she deserves a mention for being so friendly and helpful. This lady is a... More

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Tee W, Owner at Premier Inn Hemel Hempstead West, responded to this review

Thank you for taking the time to leave such great feedback about Premier inn Hemel Hempstead West. It’s so nice to hear the positive comments about our team. We are so pleased you enjoyed your stay and we hope to see you again in the future. More

Nottinghamshire
Top Contributor
188 reviews 188 reviews
59 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here like many to go and see Harry Potter Studios. Great location for this and nearby English Heritage. Staff very enthusiastic and fab greeting. They are proud of their hotel and work really well as a team. Great food in restaurant and lovely service. Would sty here again. Had a huge fan in room and could open windows so... More

Was this review helpful? Yes
Tee W, Owner at Premier Inn Hemel Hempstead West, responded to this review

Thank you for leaving such fantastic comments about our staff and hotel. We really appreciate that you’ve taken the time to leave such great comments. At Hemel West we strive to make sure all our customers enjoy their stay and it is so nice to hear positive feedback. All feedback gets passed on to the relevant staff members and we... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel as close to berkhamsted for a visit for my partners 30th. The staff were amazing here . I want to say especially Shona who was so smiley and so helpful. Really settled us in nicely and gave us what we needed ..provided me with champagne glasses and bucket with ice for my champagne and wished my... More

Was this review helpful? Yes
Tee W, Manager at Premier Inn Hemel Hempstead West, responded to this review

Thank you for taking the time to right such great comments about our hotel. It is so nice to hear such positive feedback about the staff, especially the lovely comments about Shona. All feedback will be passed on directly. Thank you for choosing to stay with us a Hemel Hempstead West and we look forward to seeing you again soon. More

Poitiers, France
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location for my business needs and plenty of space to park. As usual with Premier Inns, the staff are excellent, and I must single out June in the breakfast room - her cheery disposition sets people up for the day. The breakfast was cooked from fresh - excellent. The only thing that lets down this hotel is the lack... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tee W, Manager at Premier Inn Hemel Hempstead West, responded to this review

Thank you for taking the time to leave such fantastic comments about our hotel and team. We are so pleased you enjoyed the breakfast and your positive feedback will be directly passed on to June. In regards to the room temperature we apologise for any inconvenience this had on your stay. At Hemel Hempstead West we strive to make sure... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Very helpful and friendly staff. Good value for money for room and food, cant fault the all you can eat breakfast, the kids love it and sets you up for the day. Location was spot on, only 15 mins down the the road from our destination and far cheaper than staying in the city.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tee W, Manager at Premier Inn Hemel Hempstead West, responded to this review

Thank you for leaving such positive feedback about Hemel Hempstead West Premier Inn. We love to hear that our customers have enjoyed their stay and we will pass all your great feedback onto the relevant members of staff. Thank you for staying with us and we look forward to hopefully seeing you again in the future. More

Chester
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked into this hotel for my daughter's wedding as the hotels closest to the venue cost £125/night and were decidedly snooty. The hotel is great, well maintained and clean Loved the choice of pillows, the totally free unlimited wifi and the lovely staff. It was a pleasure to stay somewhere where people clearly enjoy their jobs. We arrived in... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tee W, Manager at Premier Inn Hemel Hempstead West, responded to this review

Thank you for taking the time to right such amazing feedback about our hotel and staff. It is such a pleasure to hear you enjoyed your stay and it is important that all our guests feel brilliant; all your positive feedback will be passed on to our team. Thank you for choosing to stay at Hemel Hempstead West and hopefully... More

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Additional Information about Premier Inn Hemel Hempstead West

Address: A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Hemel Hempstead West Hotel Hemel Hempstead

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Free Parking Restaurant Wheelchair access
Hotel Style
#2 Romantic Hotel in Hemel Hempstead #2 Business Hotel in Hemel Hempstead #5 Family Hotel in Hemel Hempstead
Number of rooms
63

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  • At what time does the pool open each day?

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