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Premier Inn Hemel Hempstead West

Certificate of Excellence
A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
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Best prices for: 1 room 1 guest
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Premier Inn Hemel Hempstead West
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Premier Inn Hemel Hempstead West
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283 reviews from our community

Traveler rating
    146
    91
    31
    11
    4
See reviews for
115
76
15
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (283)
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    (61)
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Oban, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed the weekend in two rooms with my grandson. Staff were lovely and helpful. Really good night's sleep considering it was at the services and next to the A41. My son-in-law wanted to take the bed home. Breakfast was great and set you up for the day. The lady on duty could not do enough. Will definitely return.

Was this review helpful? Yes 1
Barnsley, United Kingdom
1 review
5 of 5 stars Reviewed March 18, 2015

My husband and I stayed here on the 16th March for one night, room clean, bed very comfortable with brilliant pillows, shower over bath good. Decided to have an evening meal, very quick service, really pleasent staff, meal enjoyable. Good night sleep had by my Husband and I Breakfast full English everything cooked to perfection! 10/10 to the Chef -... More 

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North Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We spent the weekend at the above hotel as we were visiting the Harry Potter Tour at Leavesden! It was my daughters birthday and the staff at the hotel went out of their way to make it special, I cannot praise them highly enough! The food was good and the rooms clean and comfortable, but the staff were by far... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 2, 2015

In line with what others have said really, the rooms are very dated indeed and are showing real signs of needing refreshing. The bathrooms are very worn. On the plus side staff are really friendly. I can safely say that Lenny Henry has definitely not stayed at this hotel - he'd never look that happy in one of these firm... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2015

Not a bad hotel, just not a great one. The staff are friendly and welcoming, however the rooms are a bit dated. You feel like you're staying in a hotel from the 90's. If you like your beds rock hard, then this is the place for you! If you need somewhere to crash for the night as my girlfriend and... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
swansea
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 16, 2015

good location handy for the warner bros harry potter visit,although its not a new hotel the room was clean(56) tidy and not in need of decoration .We experience some road noise on and off through the night which woke us with the HGV's coming into the service station.Service was good the staff were really polite.cooked breakfast was good choice but... More 

Was this review helpful? Yes 1
Hull
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2015

Spent 2 nights here and had breakfast one morning. With two small kids we normally get woken up but we all slept all night and had the best night sleep in years. The room (6) was clean and comfortable and well tidied for us for our second night. Breakfast was lovely. Plenty of parking. Would recommend!

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Manchester
1 review
1 of 5 stars Reviewed February 13, 2015

It does not have an ajoinging pub/restaurant and bar area has only 3 tables and restaurant seats approx 36. We had two slightly disabled people with us and there was no seating to have a drink and 40 min. wait for dinner - which took another 40 mins. to arrive.

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Rome
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2015

We stayed in a family room, and even though the location is next to a highway, you couldnt hear the traffic at all. Great service, safe car park, rooms are clean, beds are comfy and fresh. Staff was amazing and the food was great at the thyme restaurant. Seriously good night sleep. Cannot fault it :)

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

We stayed here for one night to be near a wedding being held a few miles away. It's as you would expect from a Premier Inn. Nothing fancy, but decent quality room, plenty of parking, good service from all staff and a surprisingly nice cooked breakfast. Our room faced the access road (away from the A41) and we had no... More 

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