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Premier Inn Hemel Hempstead West

A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
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Certificate of Excellence 2014
Premier Inn Hemel Hempstead West
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Premier Inn Hemel Hempstead West
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276 reviews from our community

Traveler rating
    143
    91
    28
    11
    3
See reviews for
110
74
14
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a family room, and even though the location is next to a highway, you couldnt hear the traffic at all. Great service, safe car park, rooms are clean, beds are comfy and fresh. Staff was amazing and the food was great at the thyme restaurant. Seriously good night sleep. Cannot fault it :)

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night to be near a wedding being held a few miles away. It's as you would expect from a Premier Inn. Nothing fancy, but decent quality room, plenty of parking, good service from all staff and a surprisingly nice cooked breakfast. Our room faced the access road (away from the A41) and we had no... More 

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Stirling, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have been several times before and have never been disappointed Friendly welcome and excellent breakfast every time Clean and tidy bathrooms and bedrooms Dependably good Prices are all over the place depending when you book but still good value

Review collected in partnership with premierinn.com

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Alkmaar, The Netherlands
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Within the services of the A41, this hotel is ideal for access to Herts, Bucks and London. Very reasonably priced with all the faciities for an overnight stop or a couple of days as a base to sleep at.

Review collected in partnership with premierinn.com

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Ashton-in-Makerfield
1 review
5 of 5 stars Reviewed 4 weeks ago

Always enjoy staying here, friendly staff, excellent facilities. Choice of pillows is a good idea. Dining room is attractive and I like the fact that cooked breakfasts are made to order. The chef makes perfect porridge!

Review collected in partnership with premierinn.com

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Lancaster, United Kingdom
Top Contributor
195 reviews 195 reviews
25 hotel reviews
471 helpful votes 471 helpful votes
5 of 5 stars Reviewed December 19, 2014

This is our favourite Premier Inn - of the many we have visited. The staff go out of their way to be helpful - including help with our luggage and friendly assistance with any request. Premier Inn have not yet got the message that two guests in one room need a double portion of towels and tea bags - but... More 

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Bath, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 14, 2014

This was my first experience of a Premier Inn, and I was most impressed. I was here for a week visiting locations in the area, and this was a good central point for what I needed, being right next to the A41. Yes, there is traffic noise, so make sure you get a room at the back of the hotel,... More 

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1 review
3 of 5 stars Reviewed December 7, 2014

I stayed in the hotel on 1st Decemer 2014, whilst on a business trip. Although very tired I experienced a very poor nights sleep. The bed and pillows were very hard indeed. The mattress was uneven. Also the towels were rather old and jaded! The staff were friendly, the breakfast was good. The hotel needed an update! The location for... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 1, 2014

The mattress was too hard to sleep on and also felt as though it had a dodgy spring or several. The friendly and helpful staff explained that the hotel mattresses were being upgraded throughout the group but that this one (Hemel Hempstead West) had not yet. They also mentioned that there was an indicator on the booking part of the... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Hemel Hempstead West, responded to this review

Thank you for your review. It really matters to us that our guest have a comfortable nights sleep, and we guarantee this. We are very pleased that our team at the hotel ensured that you were well looked after. Your comments have been noted and will be duly followed up by both our Customer Services Team and the Management team... More 

York, United Kingdom
1 review
4 of 5 stars Reviewed November 28, 2014

We found the overall experience to be good but be aware that the road is very close so the traffic noise is unavoidable. It was only three miles from destination the next day which is why we chose this Premier Inn over the other one in Hemel Hempstead.

Review collected in partnership with premierinn.com

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Additional Information about Premier Inn Hemel Hempstead West

Address: A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Number of rooms: 63
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn Hemel Hempstead West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Hemel Hempstead West Hotel Hemel Hempstead
Hotel Style:
#1 Business Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
#5 Family Hotel in Hemel Hempstead

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