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Premier Inn Hemel Hempstead Central

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Moor End Road, Hemel Hempstead HP1 1DL, England
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Premier Inn Hemel Hempstead Central
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Premier Inn Hemel Hempstead Central
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469 reviews from our community

Traveler rating
    258
    132
    50
    19
    10
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177
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20
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Moor End Premier Inn is very centrally located and if you are travelling by public transport (train and bus) it's very conveniently located. I took a taxi from Hemel station to the Premier Inn it took about 10 mins and I was charged around £5. There is also a bus stop that stops right outside.Nice location over the shops... More 

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Tania A, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you found your stay nice and quiet and the team to be attentive. As well as finding your room to be spacious and clean I am also happy to hear you found the food in our restaurant to be reasonably... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Staff friendly, breakfast was great. Had barely any sleep due to the heat in our room. Tom was very helpful. will phone to check if air conditioning is fixed before we book again. Apart from that our room was very comfortable.

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Nicola T, Thank you for reviewingour hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you found the team to be friendly and your breakfast to be great. I would like to take this oppertunity to apologise for the heat in the room, please be assured we are trying to get this issue resolved as soon... More 

manchester
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Comfortable stay, helpful staff, excellent food, great location. The hotel was very clean right in the centre of Hemel Hempstead, 10mins walk to train station where we got a train to London. Excellent parking facilities, discounted, definitely stay again

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear manchesterdancer, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you enjoyed your stay and found it comfortable, with an excellent team, food and location. I do hope you had a good time in London also. We look forward to seeing you again soon. Kind Regards Tom Operations Manager Premier Inn... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

A really great premier inn. Lovely, super helpful staff who really wanted to make you feel welcome. Room was clean, quiet and comfortable. Cannot fault, really impressed, especially given the fantastic price of the room for a Saturday

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Raechelt, Thank you for reviewing our hotel on Trip Advisor. All feedback we recieve is greatly appreciated and I would like to thank you for your kind words. I will be sure to pass them onto the team. I am glad you found us to be a great Premier Inn, with lovely, helpful team members. I am also happy... More 

Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We (a retired couple) stayed many times in this hotel from its opening (about 10 years ago). Its location is very good. It is modern and clean. Facilities are limited. The main problem (especially in warmer days) is that windows can not be open more than a few inches and there is no fresh air in the room. One of... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Reuven34, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I am glad you found our hotel to be in a good location as well as modern and clean. Please note we cannot have the windows open more than they can due to health and safety. We are also in the process of having... More 

Bath, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I must tell you about my stay at Premier Inn in central Hemel recently. The staff were absolutely without doubt extremely professional and the service second to none. They were without exception all a credit to Premier Inn. I will always have them as my first choice to stay. They are extremely well located and amazing value for money. Well... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear janice_batten, Thank you for reviewing our hotel on Trip Advisor. All feedback we recieve is greatly appreciated and I would like to thank you for your kind wortds. I will be sure to pass them onto the team. I am glad you found the team to be extremely professional with brilliant service. I am also happy to hear you... More 

Cambridge
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is well located right near to the shops in Hemel. Parking is not right at the hotel, but is really not too far, although I would not recommend for those with very small children. The hotel was clean, well run and booked well enough in advance, good value!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear n8talie, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you found the hotel to be clean and well run as well as being in a good location. We do hope you enjoyed your stay with us and hope you stay with us again soon. Kind Regards, Tom Operations Manager Premier... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not too much to say about this hotel - it's pretty much the same as all the other purple palaces so you know what to expect. There were a couple of piles of puke on the stairs one morning but that is the clientele not the hotel! I would warn against using the car park if you have anything bigger... More 

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Jon A, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I would like to apologise for the issue on the stairs. Please be assured as soon as this was brought to our attention it was dealt with swiftly. We do hope you stay with us again soon. Kind Regards Tom Operations Manager Premier... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are in Hemel Hempstead, then you should be here. this is right in mid of Town Centre with all shopping so close yet its isolated with great view of river and has tranquilising silence for perfect good night sleep.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Paddy R, Thank you for reviewing our hotel on Trip Advisor, all feedback we recieve is greatly appreciated and I would like to thank you for your kind words. I am glad you enjoyed your stay with us and hope you stay with us again soon. Kind Regards Tom Operations Manager Premier Inn Hemel Hempstead Central More 

Beverley, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff in the hotel are very friendly and helpful and our room was spot on – very clean and well presented. The only downside was that the room was very warm at night. You have to park in Riverside shopping centre car park which was fine, but we found out that we had to pay £4 per day which... More 

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Melanie E, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you found your room to be very clean and well presented, as well as our team being very friendly and helpful. I would like to apologise for the warmth of your room. We are in the proccess of updating our... More 

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