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Premier Inn Hemel Hempstead Central

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Moor End Road, Hemel Hempstead HP1 1DL, England
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Premier Inn Hemel Hempstead Central
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Premier Inn Hemel Hempstead Central
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510 Reviews from our TripAdvisor Community

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Traveler rating
    273
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    53
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195
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (510)
  • Mar-May only
    (146)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (88)
All months
Chiang Mai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed here 30th July - 1st August 2016. Firstly, the heat in the rooms in unbearable. Our children couldn't sleep, and spent both nights in tears (it's currently 04:29am on our second night and I am still trying to calm them down now!) The staff are fully aware of the issue, although we were only told on arrival otherwise... More 

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Worthing, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very clean and comfortable. We were very impressed with everything. The breakfast was lovely, hot and a good selection of cooked and continental breakfast. The location was perfect for us, very near to The Snow Centre and Harry Potter Studios. There is a small shopping centre which we enjoyed looking around when we had checked out. We would definitely stay... More 

Review collected in partnership with premierinn.com

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Hemel Hempstead, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Simple booking process and fair sized rooms to go with it. Comfortable and easy access incl. main bar and restaurant all on upper level viewing the river. The rooms are clean and are cleaned if staying a second night or more. Location is also a plus being on top of restaurant and retail stores

Was this review helpful? Yes 1
Michael P, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear GEO0986, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I am glad you enjoyed your stay. I am happy to hear you found the booking process simple and the rooms to be of a fair size and comfortable as well as clean. We do hope you stay with us again. Kind Regards Michael... More 

dorking
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location. Car park very easy to access. Rooms great and staff very helpful. The only problem is that it gets very hot and the windows only open an inch. Fans supplied but still very uncomfortable-it wasn't even a particularly hot summers day.

Review collected in partnership with premierinn.com

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Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear maeves435, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you found your room to be great and the team to be very helpful. I would like to apologise for the heat in the rooms. We are currently undergoing a refurb and are waiting for the air con units to be... More 

Edinburgh, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel as it’s reasonably close to London and my friend lives nearby so we could visit both without paying the London premium prices for hotel and parking. First of all and most importantly, Sat Nav directions could cost you a ticket. The hotel is located in a zone for only buses but the sign indicating this is... More 

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Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Gouron, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated and I am glad you enjoyed your stay. I am also happy to hear you found your room nicely decorated, with a nice view of the river. I would like to apologise for the heat in your room during your stay. We are currently... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hemel Hempstead probably isn't a place you would visit other than for business or London (or i suppose the ski slope) and this hotel is great; central for shopping, bars and restaurants and the train station. All within walking distance. I have stayed here on a number of occasions and they have just started charging £4 for parking and there... More 

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Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear madanjo, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I do hope you enjoyed your stay withus even with the air con currently being out of action. We are hoping for this to be resolved as soon as possible. If you do decide to stay with us again, please do not hesitate to... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We live near Bristol and used this hotel as our base for the weekend of 18/19 July 2015 for the occasion of my cousins' 40th wedding anniversary. I was their child bridesmaid, aged 10! The hotel is fairly new and our room was equipped to a very high standard. The only thing missing was air conditioning; not imperative you may... More 

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UK
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for work and my van was too big for the multi storey and the nearby carpark was full-the staff went out of their way to help me. With my food as well in the restaurant being a vegan they couldn't have been more accommodating with adapting the dish i ordered. The hotel is very quiet and centrally... More 

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear dexter41, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you enjoyed your stay and found the team to very helpful. We do hope you stay with us again soon. Kind Regards, Tom Operations Manager Premier Inn Hemel Hempstead Central More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a week, this Hotel is in the middle of refurbishment. When we arrived after a 8 hour journey we were told the rooms were very hot due to no air conditioning as it was being refurbished. The heat in the rooms was unbelievable. They do a good night sleep guarantee but will not pay any compensation,... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Hemel Hempstead Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. As you are aware, we have a Good Night Guarantee at Premier Inn and I am concerned... More 

Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here for the Ed Sheeran concert in Wembley, this hotel was close to the train station and was at a great price which was just what we needed. The premier Inn had very friendly staff and the rooms were clean and a great size. Even though we were told when we arrived that the air conditioning was broken... More 

Was this review helpful? Yes
Tom L, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear TDRaven23, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I do hope you enjoyed seeing Ed Sheeran at Wembley Arena. I am glad you found the team here to be very friendly as well as the room itself being clean and a great size. I would like to apologise for the heat in... More 

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