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Premier Inn Hemel Hempstead Central

Moor End Road, Hemel Hempstead HP1 1DL, England
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Certificate of Excellence 2014
Premier Inn Hemel Hempstead Central
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Premier Inn Hemel Hempstead Central
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429 reviews from our community

Traveler rating
    240
    119
    43
    19
    8
See reviews for
162
110
19
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester
Top Contributor
62 reviews 62 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The four of us stayed here for £52 on a Saturday night after visiting Harry Potter World - it's very convenient. I liked the blackout curtains and the softest of beds! I slept brilliantly. The room has towels a hairdryer and even toiletries as well as coffee/tea facilities. Fantastic value, polite service and clean as a whistle.

Was this review helpful? Yes 2
Bournemouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Don't stay here, go round the corner and use the travellodge. Waited ages to be checked in as no one was at reception, the room was dated and small. Breakfast took 45 mins to come out and we missed an hour of skiing at the snowdome. Joke of a hotel. Lenny Henry is a conman, nothing premier about this hotel!

Was this review helpful? Yes 2
WhitbreadHotels, Online Customer Review at Premier Inn Hemel Hempstead Central, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted I will also be contacting you... More 

Solihull, England
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first premier Inn stay proved to be very enjoyable. Good sized clean room with a nice shower and comfortable bed plus great Wi fi. And the friendly bar served the best pint of Stella I've had in a long time. What more could you want for fifty two quid? Breakfast? Don't be greedy!

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Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear PaulSomewhere, Thank you for your review on Trip Advisor. Your feedback is greatly appreciated. I am glad your first stay with Premier Inn proved to be enjoyable and that you found your room to be good sized and clean with a nice shower and comfortable bed. I am also happy to hear you found our bar to be really... More 

Dudley, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After an initial mix up about rooms, I had booked a double (2 adults ) and a family room ( 2 adults & 1 child), completed on line check in noted it said 2 doubles -2 adults in each so I rang and was advised a note would be made against booking. arrived Saturday to find we had been allocated... More 

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Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear robinsbird1, Thank you for reviewing our hotel on Trip Advisor. Your feedback serves as a great motivator to the team here at Hemel Hempstead Central and I would like to thank you for your kind words. I would like to apologise for the issue that aroused regarding your rooms, please be assured I will look into this. I am... More 

barrow-in-furness
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this hotel to be near to Harry Potter world ! Stayed in three rooms with family . Rooms very clean comfortable , booked price well in advance and got good deal which included breakfast ( very nice ) The town centre is hard to drive too the Magic Roundabout is a nightmare ! Parking in the nearby car park... More 

Was this review helpful? Yes 1
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear sistercath, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I do hope you had a good time at The Harry Potter Studio Tour? I am glad you found the rooms to be clean and comfortable and the breakfast to be very nice. I would like to apologise for the issue with finding us... More 

Northumberland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for two nights visiting family for a wedding. The room was very comfortable and a good size. The room and bathroom were very clean. The hotel is virtually in the town centre, with easy access to shops. Extra tea and coffee were available, an iron and ironing board were provided on request. The staff were very professional and helpful.... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear lrnwtsn, Thank you for reviewing our hotel on Trip Advisor. All feedback we recieve is greatly appreciated and I would like to take this oppertunity to thank you for your kind words. I will be sure to pass them on to the team. I would like to apologise for the shower, I will pass on your feedback and hope... More 

London
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel to stay at. Good proximity to shopping centre. Good staff and service. Rooms are quite warm without the heating being turned on. Noise level is quite good. Showers are good but could be better and more flexible. Bed are good, but ours was not as perfect as I expected. Felt the spring PPP up after one night.... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear raymondregis247, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am glad you enjoyed your stay, I would like to apologise for the shower, heat and the spring in the mattress. Polease be assured these will be looked into. I am glad the team here at Hemel Hempstead Central were good and provided... More 

Chania Town, Greece
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a good stay here. Comfortable beds and polite friendly staff. We did have a bit of a disaster however with a failed wake up call. We were assured if the call failed they would physically come and knock on the door. The call failed! The phone for some reason had been put on silent! No knock on the... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Annie_in_Chania, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I would like to take this opportunity to apologise for the confusion with regards to your wake up call. Please be assured I will; look into this and extra training will be given to ensure this doesn't happen again. I am glad however, that... More 

Gosport, United Kingdom
Top Contributor
67 reviews 67 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 27, 2015

Have stayed here before. Very close to town shopping and river. Handy car parking which is tricky to get to and I guarantee you will go wrong on your first visit to the adjacent "magic roundabout" which was surely designed by a sadist! Nice Premier Inn, clean and comfortable, with nice restaurant - food quite good. Friendly helpful staff.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Jammymildred, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I would like to apologise for the issues with the 'Magic Roundabout'. Our team send out emails to all guests who have not previously stayed with us just to be sure they have a smooth journey to us. I am glad, however, you found... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 26, 2015

The staff were polite and welcoming as well as extremely efficient. The rooms were comfortable and very clean. The location was just off the Magic roundabout ideal for parking, close to the shops and restaurants as well as views of the lake from one side.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Prince J, Manager at Premier Inn Hemel Hempstead Central, responded to this review

Dear Guest, Thank you for reviewing our hotel on Trip Advisor. Your feedback is greatly appreciated. I am happy to hear you enjoyed your stay and found the team to be polite, welcoming and extremely efficient. I aam also glad you found your room to be comfortable and very clean, as well as finding the location to be perfect for... More 

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Additional Information about Premier Inn Hemel Hempstead Central

Address: Moor End Road, Hemel Hempstead HP1 1DL, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Number of rooms: 194
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Also Known As:
Premier Inn Hemel Hempstead Central Hotel Hemel Hempstead
Hotel Style:
#2 Business Hotel in Hemel Hempstead
#2 Romantic Hotel in Hemel Hempstead
#4 Family Hotel in Hemel Hempstead

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