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All 11 Hemel Hempstead hotels

Holiday Inn Express Hemel Hempstead

3.0 of 5 Hotel   |   Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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81%
Ranked #5 of 11 hotels in Hemel Hempstead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Geoff T Taunton, United Kingdom
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Taunton, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Pleasant staff and good rooms and excellent breakfast. Booked for two nights but on arriving for 2nd night told we were only booked for one night and they had let our room to another couple! This was quickly sorted out by helpful staff and we were given another room ( communication between travel agent and hotel being the cause!) Very... More

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DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest Thank you for choosing Holiday Inn Express Hemel Hempstead Glad to hear you enjoyed your stay and the confusion on check in was sorted out swiftly. Kind regards, Michael Paris Deputy General Manager More

Colchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice Lady called Helen seem to have no support from the rest of the staff. I'D rate Helen as Excellent the rest of the staff from average to very poor. we arrived at 2pm that should be check in time, room was not ready, Helen called house keeping and said to make our room the next one they clean, she... More

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DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear valued guest, On the day you arrived at the hotel its true we did have a few housekeeping issues and apologies that affected your experience. I have already had a chat with the team that worked that weekend and ironed out all the problems our valued guest encounter. Please feel free to contact me directly at the hotel as... More

york
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Got to the hotel at 10am and was able to park and leave my luggage,very friendly and helpful guy on reception asked what we where doing that day,told him we was taking the train into london,without been asked he told us the next train and the cheapest way with what ticket,very impressed by his knowledge and helpfulness,room was very clean... More

Was this review helpful? Yes 2
DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thanks for the great feedback and I'll personal make sure the all of the team read this review to show how the little things can help the guest experience. Kind regards, Michael Paris More

Nashville, Tennessee
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were touring around England and I chose this hotel because it was close to the Warner Bros. Harry Potter Studios Tour. We only stayed for one night, but got in later on a Sunday and most places nearby were closed for dinner. We had to eat at the hotel and it was actually quite good! We had a burger,... More

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Lincolnshire, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with family en-route South. Requested connecting rooms - needed for the 6 & 8 year old not to pester us all night ! Was allocated as asked. Staff both on arrival and throughout our stay were excellent, polite, helpful and with a sense of humour - how refreshing. Rooms were clean and in good condition, nice breakfast, Overall one... More

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Clotton, Tarporley, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We booked into this hotel as a stop over for after our visit to the Harry Potter studio tour. The hotel was disadvantaged because it was being decorated during our visit, but despite this, the staff did their best. The food was average - microwave heated and no proper restaurant facilities, although we were so tired after HP we didn't... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay with us. We are very pleased to hear you enjoyed our breakfast offering and also found the rooms to be clean and comfortable. We do also hope you enjoyed your trip to Harry Potter. We would like to apologies for the issues you experienced. We have taken... More

Saratoga Springs, Utah
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a Priority Club Platinum member (which means nothing at this hotel by the way), and decided to spend 3 nights here during a trip to London. First some of the pros; fairly easily location to access and pretty quaint setting with the nearby canal. Now to the very long list of negatives; car parking is a nightmare, the... More

Was this review helpful? Yes 2
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear valued guest, thank you for your recent comments regarding your stay with us. It is always disappointing to read when our guests have not enjoyed their stay and I would like to apolgise for this. At Holiday Inn Express our guest rooms are all of the same standard throughout so my apologies if the room itself did not meet... More

Worcester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this as a stop over for the harry potter studio tour. Only a 15 min drive away, parking and breakfast included. Ok location. Rooms clean and tidy, great as a stop over. Only gripe is that shower didnt drain away quickly enough and could have flooded bathroom!

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Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights this week and will be back for a whole week in July. They asked if i would like the same room! This particular hotel always gives me a feeling of space. It is light and airy. Staff are very friendly and willing to chat if they have the time. I just wish HIE would put... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
127 reviews 127 reviews
91 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I booked this Hotel from overseas so was dealing with the reservations team via e-mail. I did not know what to expect when I arrived! I was truly amazed when I arrived to find that everything I requested was done and everything I was told actually happened. The Hotel is very close to the train station and to the Harry... More

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Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style
#1 Family Hotel in Hemel Hempstead
Hotel Class
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train from nearby Apsley station. We offer free parking onsite and you can set yourself up for the day with a complimentary Continental breakfast buffet with selected hot items in our comfortable Great Room. Book a meeting for 40 in one of our 4 meeting rooms and stay online with complimentary wireless Internet. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming Family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your inviting Guest room with complimentary tea and coffee and your choice of pillows. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
Number of rooms
116

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