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Holiday Inn Express Hemel Hempstead

3.0 of 5 Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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Certificate of Excellence 2014
Holiday Inn Express Hemel Hempstead
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Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
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362 reviews from our community

Traveler rating
    139
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    50
    17
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after visiting Harry potter world and found it easy to get to. The staff were extremely helpful and could do enough to help. We were surprised by the size of the room (quite spacious in comparison with other chain hotels ) and it was decorated nicely and was also very clean. Bathroom was good size and liked... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last night as we were visiting the Harry Potter studio tour. Perfect location for this! Easy to find, parking quite tight and check in easy. All the staff were friendly and efficient. We booked a family room that was tiny! Bathroom was not clean enough for my liking but the rest of the room was fine. The... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay. I was pleased to read that you liked our location for the purpose of your visit and the staff were friendly and efficient. I have passed your feedback onto the housekeeping team regarding the bathroom who have taken action on ensuring all rooms have been checked for... More

SURREY
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second time we had stayed here but this time when I booked it seemed to be on a special offer which made it all the better. We had room 222 which was rather small for us as we had our teenage grandson with us as well so once we had a double bed and a sofa bed... More

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Lancaster, United Kingdom
Top Contributor
71 reviews 71 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express at Hemel Hempstead raises the bar a little for the other HIEs to follow in my honest opinion. There are a number of reasons that sets this place apart, but first why was I here... I run a yearly conference in London and as part of that my company pays for the travel and accommodation. In... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you very much for taking the time to review your recent stay with. We are so pleased you decided to choose our hotel for your annual event and it is pleasing to read that you were happy with what we have to offer our guests. Located on the Grand Union and by Apsley station we are as... More

Chichester, United Kingdom
Top Contributor
59 reviews 59 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff all on point with good service and a happy atmosphere, lounge area comfortable with not much of a view. Room was clean and the bed was comfy. And as always the bathroom was small as in all expresses.

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, it is lovely to read your great comments about our hotel. We are so pleased you enjoyed your stay and we do hope you got the chance the walk along the canal despite us not having a full view of it from the lounge. Thank you again and we look forward to welcoming you back again in the... More

Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here during a short visit to London and to Harry Potter World which is pretty close by. The hotel is clean and modern in a great location close to several restaurant choices. We arrived around 10pm and parking was pretty tight, I think we got the last space- it was half term so this may be the reason.... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your review of your recent stay. We are so pleased that you had a pleasant stay for your trip away and was able to explore the local area. Thank you also for your feedback on the car parking-due to the hotel sharing some of the spaces with the neibouring apartments they do have their own... More

Southport, United Kingdom
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our second visit to the hotel. Last time visited Legoland , this time Harry Potter. Got to studios in 10 minutes, ideal. Hotel is clean with good parking. Walked into village for evening meal,went to local Indian restaurant which was good and reasonably priced. Breakfast was adequate but lacks variety but is inclusive so cannot complain too much.

Was this review helpful? Yes 1
Holsworthy, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just back from a lovely weekend meeting up with friends and staying at this Holiday Inn. We received a warm welcome on check in and useful information on parking, train times to London and local restaurants. This hotel is ideally placed for theatre trip into London being only across the road from a mainline railway station and adjacent to a... More

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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently before going to the Harry Potter Studios Tour, for which it is conveniently located. Check-in and check-out quick and efficient and rooms comfortable, well equipped and the night light in the bathroom was a nice touch. Breakfast was had a good choice and was of okay quality seen as it was included in the room price.... More

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Norwich, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 19, 2014

Hotel in general is clean and OK. Room does what is says on the tin and very clean, however they are severely understaffed. Two people looking after the bar,restaurant and reception on a Saturday evening and given it took over an hour and a half for our burgers to arrive I suspect they were also cooking. A real let down... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your comments regarding your recent stay with us. May I apologise for the inconveniences caused to you, it is always disappointing to read when we have let our guests down so please be assured we take all feedback very seriously. Having spoken to the team on Saturday evening we have put new measures in place... More

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Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn

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