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Holiday Inn Express Hemel Hempstead

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Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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Holiday Inn Express Hemel Hempstead
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Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
Review This Hotel

393 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We are small family and took long weekend passing at this hotel. Hotel was clean and staff very nice and friendly. Room was spacious and confortable. Breakfast was good with variaty and tasty. I do recomend the hotel. If we are at the area that's where we will stay.

Review collected in partnership with Amoma.com

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Cleehorpes
Top Contributor
64 reviews 64 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on a Saturday night. Arrived around 6.30 and the place was deserted apart the young trainee receptionist. Was efficient and fast and he was more involved in recommending the Restaurant next door than anything. (See review on Paper Mill) he completely forgot to register our car into the system. When checking out, the helpful lady said that we... More 

Was this review helpful? Yes 1
Manchester, England, United Kingdom
Top Contributor
171 reviews 171 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean modern hotel, the room was lovely, comfortable bed, it had free wi fi, The room had all amenities, hairdryer, tea/coffee making facilities/ tv, it was lovely and warm. The breakfast had a good choice, of hot cooked food, eggs, sausauge-beans, toast (no bacon), and good choice of cold food, croissants, muffins, cereals, fruits, yoghurts, juices and tea/coffee. It also... More 

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Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest Thank you for your recent review, I was so pleased to hear that you found the room to be of your standard and that it was clean with a comfortable bed and that you found the amenities in the room to be satisfactory. I was pleased that you found our inclusive breakfast to have been of a good... More 

Stourbridge, United Kingdom
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for our trip to Harry Potter Studio Tour (which if you are visiting, this place is real close) and were very impressed. The rooms and hotel itself was clean, tidy and new- not run down or tired in the slightest. The beds were very comfortable, the rooms well laid out and practical and the staff were very... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I can honestly say the holiday inn express in apsley hemle Hempstead is one of the cleanest friendliest hotels I have had the pleasure to stay in . And the staff are great if anyone has a reason to stay here I recommend you ask for Martin the manager he is welcoming and friendly and nothing is to much trouble... More 

Was this review helpful? Yes 1
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest Thank you for your 5* review, I was so pleased to hear that you had an enjoyable stay and that the staff were friendly, I was so happy to receive such a wonderful comment about Martin, which I have passed onto him and am sure he will be delighted with this feedback. I do hope that you if... More 

Scottish borders
Contributor
19 reviews 19 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean Modern hotel. Good size room with good bed, TV. Bathroom. Free wiFi in rooms, tea & coffee as well. Hotel only has a warm up facility rather than a full kitchen so the menu is very basic (Pizza, Lasagne etc.) This will be the reasoin there is no bacon available with the breakfast. You can get Sausage & scramled... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your stay with us. I was pleased to read that you found the hotel to be of a clean and modern standard and conveniently located for transport links to London. I was sorry to hear about your experience with an individual staff member and the quality of our scrambled egg.... More 

Bedale, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here recently - once as a stop on the way to heathrow before Christmas and last weekend on a trip for London Eye and Harry Potter Charlotte who works on reception is an absolute star. She was so kind and helpful. My niece is disabled and she worked very hard to find disabled parking for us by the... More 

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Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, Thank you for your review of your recent stay with us, I was so happy to receive such wonderful comments about Charlotte and her customer service skills she will be so happy to receive your comments, which I have passed onto her, I was also very pleased with the positive comments of the rest of the team and... More 

Hertfordshire
Top Contributor
72 reviews 72 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and were allocated a room on the 5th floor which we were told at the time of booking would be quiet. Sadly this was not the case as guests with children thought it was acceptable to let them run repeatedly up and down the central hallway. However, this did stop by the time we were... More 

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Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked two nights stay at this hotel. To be close to the Warner bros Harry Potter tour, which is a short, easy 12 minute drive away. The hotel is clean and tidy. Breakfast was included in the price which was quite nice. Also free wifi is very handy. The rooms are a good size with soft beds and choices of... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Georgine Thank you for taking the time to leave a review on your recent stay at our hotel and of the surrounding area. I am pleased to see that you were able to make use of the local amenities around the hotel as well as finding us to be conveniently located for your trip to the Harry Potter Tour.... More 

Worcester
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for one night while visiting the Harry Potter Studio tour. 2 adults and 3 children, wished I had known there were interconnecting rooms! Asked on check in if rooms where close to each other and was told they were next door - ended up with one room with a double and sofa bed and one with twin beds. Rooms... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay. I do hope you enjoyed your day at Harry Potter as I was pleased to hear you found us conveniently located for your trip. Thank you for you feedback on the maintenance issues with your rooms - our maintenance engineer will look into these immediately to ensure... More 

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