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Holiday Inn Express Hemel Hempstead

3.0 of 5 Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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Certificate of Excellence 2014
Holiday Inn Express Hemel Hempstead
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Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead
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386 reviews from our community

Traveler rating
    150
    162
    53
    18
    3
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132
75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked two nights stay at this hotel. To be close to the Warner bros Harry Potter tour, which is a short, easy 12 minute drive away. The hotel is clean and tidy. Breakfast was included in the price which was quite nice. Also free wifi is very handy. The rooms are a good size with soft beds and choices of... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Georgine Thank you for taking the time to leave a review on your recent stay at our hotel and of the surrounding area. I am pleased to see that you were able to make use of the local amenities around the hotel as well as finding us to be conveniently located for your trip to the Harry Potter Tour.... More 

Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at a lot of holiday inn express hotels and this is our favourite. We usually get weekend deals then visit London from the Train Station across the road. We have been to both Wembley and Twickenham from this location. The staff do everything they can to help you. They allow take aways to be eaten in the eating... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Edward, thank you so much for your lovely comments - we are very pleased to read that we are your favourite Holiday Inn Express. It is always great to hear from our repeat guests and how we make your stay with us an excellent one. The team will be so pleased to read such lovely comments and will be... More 

Worcester
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night while visiting the Harry Potter Studio tour. 2 adults and 3 children, wished I had known there were interconnecting rooms! Asked on check in if rooms where close to each other and was told they were next door - ended up with one room with a double and sofa bed and one with twin beds. Rooms... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay. I do hope you enjoyed your day at Harry Potter as I was pleased to hear you found us conveniently located for your trip. Thank you for you feedback on the maintenance issues with your rooms - our maintenance engineer will look into these immediately to ensure... More 

Jarrow, England, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel, staff very friendly, rooms very clean and spacious stayed in a twin room to the rear of the hotel which overlooked the car park. Very clean throughout and nice location. Breakfast lovely. Ideal location for Harry Potter Studios which we visited that same day. Would love to have stayed a few more days and enjoyed surrounding area. Free... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay. It is always lovely to receive such lovely comments, we are so pleased that you enjoyed your stay with us and we do hope you will come back and see us soon. Kind regards, Suzannah More 

Hemel Hempstead
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose to stay here overnight for 2 nights, whilst decorating our bedroom. The room was fairly standard for a Holiday Inn Express, but the pricing was confusing, and when I asked was told,'we charge different rates for different nights'. I suspect that it was pricier,as it was also half term. The bed wasn't particularly comfortable, the mattress being quite... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your comments and review of your recent stay with us. Our guests feedback is important to us to enable us to learn of any dissatisfaction. I was sorry to hear of the issues you encountered and I have passed on your feedback regarding the cups in the room to our housekeeping team and have fed... More 

Bathgate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean and tidy.plenty space for me and my 2 kids.bathroom spotless.staff were very friendly and helpful.breakfast was lovely.free wifi in room kept my kids amused.overall I'd recommend this to anyone.close to Harry Potter studios.

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Falkirk, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we booked an overnight at this hotel for our day out to Harry Potter studio's and the hotel was only a 5minute or so drive to the warner bros studios. so the location is spot on! the reception was very quick at dealing with our booking and the room had a great view of the marina and bar across from... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you leaving such a lovely review of your recent stay with us. It is pleasing to hear when our guests enjoy their time with us and pleased to hear that we were conveniently located for your trip to the Harry Potter Tour. We do hope you will come back and see us again in the future. Kind... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Generally a good quality, standard Holiday Inn experience. The rooms were comfortable and the food predictable. One of the best things though, is the lovely pub nextdoor.. the watermill I think. Made the stay go from ok, to great. On a negative note, the rooms were very cold and none of the thermostats seemed to work. Turning up to maximum... More 

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Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel itself is clean, bright and welcoming. I had booked a room online for 2 adults and 3 children and had used the chat assist button to confirm some of the details of my booking. I had printed these off just I case I need confirmation of my request. At the reception we were greeted by a very friendly... More 

Was this review helpful? Yes
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your 5* review of your recent stay with us. Thank you also for such lovely feedback left about Helen, she will be extremely pleased to receive your comments. It is always pleasing to hear when guests enjoy their stay and we're glad to hear you found us conveniently located for your trip to the Harry... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent two nights in this hotel with my wife and 17 yr old son ( free for him sharing with us ) so we could visit our daughter in nearby berkhampstead - free parking, clean reception with very helpful staff. Room very clean and comfortable stay included free breakfast - best free breakfast we have ever eaten. Close to local... More 

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Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#7 Business Hotel in Hemel Hempstead

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