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All 11 Hemel Hempstead hotels

Holiday Inn Express Hemel Hempstead

3.0 of 5 Hotel   |   Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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Ranked #4 of 11 Hotels in Hemel Hempstead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
ted24notts notts
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353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel in general is clean and OK. Room does what is says on the tin and very clean, however they are severely understaffed. Two people looking after the bar,restaurant and reception on a Saturday evening and given it took over an hour and a half for our burgers to arrive I suspect they were also cooking. A real let down... More

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notts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this is a tyipcal HI express good bathrooms, clean rooms and good wifi. only drawback is the parking situation if you have anything larger than a transit i would avoid this hotel car park is very small and the overspill car park is patrolled 24 hours by parking attendants. we have seen them ticketing cars at 6am. but all in... More

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Cumbria
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

When I arrived I was 'welcomed' by the receptionist who said welcome to the hotel what Gold card benefit would you like and then quickly said 'oh you're Gold card has run out - bad luck'.... The food was served hot and quickly and was pretty good quality. However, no matter what I did I couldn't get my room to... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you so much for taking the time to review your recent stay with us. I would like to apologise that it was not up to our usual standards. We do want to ensure all of our guests feel welcomed when they arrive at our hotel so I am so sorry that we let you down in this... More

Truro, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at a last minute booking to see Family & Friends and the Hotel was easy to find. Staff were very helpful & Friendly easy parking. Walking distance from the Train Station if you want to go London. Rooms very clean and we stayed at the back of the hotel near the Canal. The front of the Hotel is... More

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Bristol, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 2 nights with work and although it was clean and comfortable there were problems with the room and I found the other residents very noisy - stomping up and down corridors, shouting between rooms and slamming doors - I suspect the door issue is due to the strong fire closure on the rooms as... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your recent review and for your honest feedback about your stay with us. It is always disappointing to hear when our guests have not enjoyed their stay but it is from feedback such as yours that gives us the opportunity to improve. I have shared your feedback with the team and we are ensuring a... More

yorkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2014

We stayed here one night on our way to a gig near London. It was ideal as had everything you needed within a few minutes walk, a pub, lovely Indian restaurant over the bridge, also some more eateries such as Italian etc nearby. Sainsburys very near for anything forgotten too. We had a nice walk along the canal which was... More

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for such lovely comments regarding your recent stay with us. It is so pleasing to hear you enjoyed our hotel and location. It is also great to hear you were able to spend some time enjoying a walk along the canal as well as having a choice to dine in the local eateries. Thank you again... More

Senior Contributor
41 reviews 41 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 6, 2014

Stayed here for a couple of nights. The hotel is located next to the railway station. It's very convenient for anyone who has to travel especially to London. The rooms are very basic. We stayed in a room next to the main road. Lot of traffic noise through out the night. The breakfast served was very basic. Overall an average... More

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DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you for taking the time to review our property and service. Glad to hear you thought the location was great and I hope you enjoyed your trip into London? Its true we are situated next to a road, but if in future you chose to return then pop us an email and we can try to allocate... More

birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2014

I've stayed here a number of times, mainly for work. The location of the hotel is excellent, literally just across the road from Apsley station, from which you can get a train into Euston in around 30 minutes. The hotel also has a car park, which is useful, although sometimes it can be crowded. I have always managed to find... More

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Newcastle
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 3, 2014

An excellent hotel, which is about a 5 minute drive to the Harry Potter Studio tour. We paid £52 per night for interconnecting rooms. The hotel was spotlessly clean with excellent FREE wifi (take note premier inn). Hotel car parking gets a bit busy, so you need to arrive in plenty time. The pub next door (The Paper Mill) was... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

We stayed here as part of a Travelstyle tour....We were not notified of our hotel before hand so were a bit dubious. No need to be. We arrived at the hotel after a busy day in London and the manager couldn't of been more helpful. He came out to our coach and handed us our keys to save the hustle... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn

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