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Holiday Inn Express Hemel Hempstead

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Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
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Holiday Inn Express Hemel Hempstead
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crewe, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had one night stay here as 20 minutes away from Harry Potter studio. We were a party of four (2 adults 2 children) in a family room. This consisted of double bed ans sofa double bed. Had TV ,coffee tea making facilities. Nice clean shower room with partition door so wc could be used separately. Wifi (free) signal in our... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Very modern hotel, clean, quiet, spacious bar and restaurants, easy parking, free WIFI. Best of all, just a few miles from the Harry Potter tour at Leavesden. Great value, good breakfast included in the price, which allowed the kids to fill up before heading out. Would recommend to families.

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Middlesbrough, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Booked the hotel as it was handy for what we were doing. Ideal location. Had abit of entertainment with parking in the car park, which was promptly sorted by helen. Ron was good in the morning offering good advice for our plans during the day. Martin was great sorting out our reservations which were split over several bookings. Will definitely... More 

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Hemel Hempstead, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall it wasn't a bad stay here. The rooms where small but for the convenience and price it was fine. Felt slightly robotic at the front desk but maybe that's because they're smaller. Either way the rooms wet clean and the beds comfortable. TV and fully functioning shower and bathroom. If needed we would used again for sure.

Was this review helpful? Yes 1
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay with us. It is great to hear that you would stay with us again, that you found the rooms clean and the bed comfortable. I will be sure to pass on your feedback regarding your check in as we by no means want our guests to feel... More 

Renfrew, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Fab 3 night stay as a family of 3. Lovely friendly greeting And lovely staff. Spoilt my son when they heard he lost a tooth. Hotel on main road but rooms quiet and clean with good air con. Housekeeping happy to change beds when asked and bar prices reasonable. Decent choice of breakfast and loads of parking. Free wifi was... More 

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SuzannahR1, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for leaving a lovely review about your recent stay with us. It really is lovely to receive such positive comments from our guests as this really does make our day. The team always try to do whatever they can to help our guests and ensure they have an enjoyable and relaxing time and I can see... More 

Stourbridge
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've never stopped in a Holiday Inn Express so was a little wary but was pleasantly surprised. Hotel was very clean, beds were comfortable, free wifi and there was a nice bar and lounge area. If you're looking for somewhere clean and comfortable for you to stay this is ideal. Perfect for business travellers and a nice atmosphere particularly if... More 

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SuzannahR1, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your 5* review left on your first visit to our hotel and thank you for choosing to stay with us. I am so pleased to read you really enjoyed your visit as well as being able to explore the local area. Comments such as yours really does make our day and Tom will be rewarded... More 

Manchester, United Kingdom
5 of 5 stars Reviewed 1 week ago

We booked two nights to be close to friends for his 50th birthday. We had a room on the 5th floor overlooking the canal. The hotel was immaculate. The staff are management were visible and very friendly. I hadn't expected breakfast in with the price. Not only was that a nice surprise the selection was great. I did not expect... More 

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SuzannahR1, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for taking the time to review your recent stay with us. It is so pleasing to read such lovely comments about the hotel and team. They really do work hard so it is great to read that this does not go unnoticed and I know they will be so pleased to receive your comments. I am... More 

5 of 5 stars Reviewed 1 week ago

Brought the family along for a 3 day weekend at the holiday inn express in apsley, and Harry Potter, was totally worth it! From the moment we checked in the service was 5 star, gentleman at check in polite and helpful, all evening staff and especially a man called Tom, working breakfast in the morning, he was always cherry and... More 

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SuzannahR1, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you so much for such lovely feedback left about your stay. Your comments about the team are lovely and they will be rewarded for this. I know Tom will be so pleased to read how he made your stay. Comments such as yours really do make our day, we are so pleased that you will be back... More 

Stockport, United Kingdom
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was warmly greeted by a gentleman on reception who checked me in. The room was comfortable and had everything I needed although seemed a little dated. The only improvement would be to put in black out curtains as the current curtains let in a lot of light. The WiFi worked well and wasn't an extra cost. Breakfast wasn't anything special... More 

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GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your review of your recent stay. I am pleased to read you found our beds comfortable, found the free wifi useful & our breakfast was substantial enough to fill you up. Thank you for your comments regarding black out curtains, getting a good nights sleep is important and as we are renovating all bedrooms in... More 

Suffolk, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I booked a 2 day stay so we could go to Harry Potter World just up the road and so were not looking for anything outstanding in the way of accommodation so when we got to our room we were very pleasently surprised by the cleanliness and comfort (my wife wanted to take the mattress home) and... More 

Was this review helpful? Yes
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest I was so happy to read your recent review, I was pleased to read that you were surprised at the comfort of the hotel and that both slept well and that your wife wanted to take the mattress home due to the comfort. I was also pleased to read that our inclusive breakfast to your satisfaction and that... More 

Hotel Review Summarization

What travelers say

  • Very clean(5)
  • Sofa bed(4)
  • Car park(3)
  • Train station(3)
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