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Holiday Inn Hemel Hempstead M1 J8

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Breakspear Way, Hemel Hempstead HP2 4UA, England
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Holiday Inn Hemel Hempstead M1 J8
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Holiday Inn Hemel Hempstead M1 J8
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (399)
  • Mar-May only
    (99)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (82)
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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My visit isnt until December but felt I had to share my positive experience of one of your receptionists today ( 29 July) I had messed up my reservation & he was patience itself sorting me out. People are quick to moan about service in hotels today but he was brilliant, just sorry i didnt catch his name. Looking forward... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for your feedback after your recent experience. I am pleased to read that our reception were more than helpful in sorting out a problem. It is always great to receive positive feedback about our staff. We look forward to welcoming you in December! Kind regards Steven C General Manager More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 1 night with our 17 year old daughter on our way to an appointment. Staff were very welcoming & helpful. Our room was 34 on the reception floor - very spacious & as corner room had 2 large windows. Only used bar for night cap but staff couldn't do enough for us. Slept so well & enjoyed... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for a great review after your recent stay with us. I am pleased that we met your expectations and that you were looked after by the teams and especially liked our breakfast and pancakes which are proving a great hit with everyone! We hope to welcome you back again soon. Kind regards Steven C General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed one night with my grandaughterwhile visiting the harry potter studios and London.The room and the welcome were lovely as was the buffet supper.Fell asleep early didn't hear a thing during the night even though there was a filling station next door.Breakfast was also good.

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for your 5* review after a recent stay. I am pleased to read that you were happy during your stay and trust that you and your Granddaughter also enjoyed your trip to Harry Potter. We hope that we can welcome you back again in the near future. Kind regards Steven C General Manager More 

Preston, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled down to Hemel Hempstead Holiday Inn for business with several colleagues. We dined in the hotel restaurant which was fantastic quality food at typical hotel prices. The rooms were large and comfortable, with proper air conditioning and tea/coffee facilities. I did not manage to visit the on-site health club, however I believe the facilities there were top notch! On... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for your recent review after a stay with us. I am pleased to read that we met your expectations and that our teams looked after you well especially housekeeping. I hope we can welcome you back again soon. Kind regards Steven C General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there for a night will definitely not recommend it for a weekend break. Perfect for business. Clean but very basic. Breakfast could have been better. Ordered a coffee but it never came. No free internet. Room was clean happy with white linen but the bed and pillows where very uncomfortable

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for your comments after a recent stay. I am sorry to hear that you were not completely satisfied with your room, this is not our normal high standards that we strive to achieve for all our guests. We hope that you will still return so that we can restore your faith in our hotel. kind regards Steven C... More 

Luton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently moved to the area for business reasons and decided to give the health club a whirl on a free trail basis. Absolutely blown away by the first class, friendly service delivered by clearly professional and experienced team. Julie, Hollie and Carlos have been fantastic, clearly taking pride in their line of work and making the experience a 5 star... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for a great 5* Review after your recent visit. I am pleased to read that we met your expectations and that you were impressed with our team in Spirit. It is always great to receive such positive comments which will be passed onto them. We look forward to seeing you on a regular basis. kind regards Steven C... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay at this hotel over the weekend for our trip to British Grand Prix, staff were lovely and very helpful, Food was really nice and the room very comfortable, air con was great with it being a really hot weekend, highly recommend this hotel 😃 Thank u for a great stay 👍

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for a great 5* review after your recent visit. I am pleased to read that you enjoyed your stay with us and the teams looked after you well. I trust that you also enjoyed the Grand Prix. We hope to see you again in the near future. Kind regards Steven C General Manager More 

Birmingham, UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice staff, good service, clean rooms and a nice gym and swimming pool. The food menu is good and the bar is nice enough. Great links to the M1 - this is my preferred hotel when staying in Hemel. The rooms are spacious and I always get a good nights sleep!

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for your recent review. I am pleased to read that we met your expectations and that we are your preferred hotel for your business needs. We look forward to welcoming you back again soon. Kind regards Steven C General Manager More 

5 of 5 stars Reviewed 3 weeks ago

Just got home from a fantastic birthday break with my son and his friends for his 16th birthday. Food is always amazing, had lovely evening drinks and the kids really had a good time in the pool. Personally, steam room and jacuzzi are my favourites. Thanks for a lovely time as usual. Special shout out to Crystal and Neelam on... More 

Was this review helpful? Yes
Steven C, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Thank you for a great review after your recent stay. I am pleased to read that we met your expectations and that you were well looked after by the teams especially Crystal and Neelam on our Reception. We hope to welcome you back again soon. Kind regards Steven Coulam General Manager More 

London
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent a recent weekend at this hotel for a wedding and while respect my other TA reviewers, perhaps I could complete the circle with my own opinion. It is in Hemel Hempstead, the postcode confirms that. However it’s nowhere near the town centre and even further from the town’s rail station. If you are driving, great! There is plenty... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review

Dear Paul F, Thank you for sharing a detailed review about your stay at our hotel. We greatly appreciate that you found your room accommodation and the food served, to your liking. However, we are disappointed to learn that the condition of our hotel facilities failed to meet your expectations. We would like to express our apologies for any inconvenience... More 

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