The hotel is situated near galleria mall where all basic fooding facilites are available (Macdonals, burger king etc) Location wise only not so nice thing is the 2 mile distance to Hatfield train station. Both smoking and non smoking rooms are available. The bar and restaurant facility is great. The breakfast is quite luxurious and dinners options are great though... more

On business trip I stayed here for two nights, was upgraded to executive room 2544. Bed comfortable, very quiet location tucked away at the back of the hotel. Served at reception by a very friendly polish gentleman,I had room service the first night served by friendly staff and the food was tasty. Clean Room and very nice breakfast on both... more

I had to stay in this hotel again with work in January and was again disappointed. This time the room was bigger but the standards are appalling. The room wasn't clean, with marks on pictures, the mirror, the toilet, the carpets etc. I presume it was an executive room due to the size but it was terrible. TV was rubbish... more

We arrived with a group of about 30 from the US. Half of the accomodations were as directed. Half were not. We were expecting to be lodged next to our 9 and 10 year old grand daughters (as requested) but were put up on different floors. Colleagues who were sharing a room were given a unit with a single bed.... more

I was wary when booking, having read the rather mixed other reviews, but it was convenient for us and the better reviewed Beales had no rooms. I needn't have worried. Our rooms were great (210 & 220), enormous compared to modern standards, clean, and everything worked. If I wanted to be really picky, we missed having those little packets of... more

My room was very nice, well decorated and clean. In the restaurant there was nice food. Bad points, portions were small and drinks were expensive more

Very art deco looking hotel close to good shopping amenities. Reception very polite & helpful. Room very clean with LCD tv and internet access. Pleasant bar and dining area, although hotel very busy and therefore very noisy if you are looking for a quiet meal. Door left open for smokers exit which was a bit drafty.Menu has good choice and... more