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Premier Inn Hatfield

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Lemsford Road, Hatfield AL10 0DA, England
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Premier Inn Hatfield
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175 Reviews from our TripAdvisor Community

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Traveler rating
    78
    62
    25
    8
    2
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60
48
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (47)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (30)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights with a friend. We were happy with the comfort and cleanliness of the place .The staff were eager to help and assisted us when necessary.The receptionist helped in carrying my suitcase to the room cheerfully and made us feel at ease. I highly recommend this place.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Penrith, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Location was very good for attending a sporting event at the University of Hertfordshire. The car parking good. Staff were very helpful. The Brewer's Fayre was excellent, food quality was good, clean and good value for money. The local shopping centre was close and has a good range of food outlets.

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ayrshire
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent 2 night stay for myself, OH and daughter. Although the Inn is situated next to a busy road , we didn't find the room noisy and slept like logs. Our bedroom and bathroom were clean and beautifully presented. We had spotless bedding, soft fluffy towels, lots of piping hot water, kettle, hairdryer and a flat screen telly. What more... More 

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Sheffield, United Kingdom
2 reviews
4 of 5 stars Reviewed June 15, 2015

Overall a pleasant experience. Well located with plenty of free parking. Had family room - extra beds were a bit hard but at least they were proper put-up beds rather than a "drawer" or mattress on floor (which we have experienced elsewhere). Air con worked well in keeping room cool during night without need to have window open. Windows were... More 

Review collected in partnership with premierinn.com

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Crediton, United Kingdom
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 14, 2015

Visited here for just one night. 2 adults and 2 children. A great Premier Inn welcome as always. The receptionist offered to book a table for us at the next door Brewers Fayre and that was all processed smoothly. One thing I like about Premier Inn is that they prepare the extra beds in the room for the children. The... More 

Was this review helpful? Yes 1
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

Great staff, all very friendly and helpful, and great room! I cannot emphasise enough how great the staff were here. Arrived for check in and greeted by an extremely friendly and helpful receptionist, Emma. On my second night I was taken ill right outside of the hotel (non alcohol related!) and another member of staff, Carol, was so kind and... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 6, 2015

A very poor experience. After incurring an injury in the hotel due to their neglect and being unable to function due to the pain I was told I would be contacted by the manager when she returned from leave but this didn't happen. I emailed a letter of my concerns in their breach of health and safety and further to... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Hatfield, responded to this review

Thank you for your review. I was most concerned to learn of your recent experience with Premier Inn. Please be assured we take the safety of our guests very seriously and we are currently investigating this matter with the Management Team. We will be in contact with you shortly. More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2015 via mobile

Well worth a stay! Prices and service value for money! Staff very welcoming and ready to assist with anything! The restaurant was fantastic with superb food! Will definitely be staying here again! Very comfy rooms!

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Emma T, General Manager at Premier Inn Hatfield, responded to this review

Thank You for your lovely review. I am ghlad that you enjoyed your stay here at Hatfield Premier Inn. I shall pass all comments on to our Staff, I am sure they will be pleased. See you again soon. Emma More 

London, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here with my husband for one night as we were going to a party nearby. I would usually avoid chains and go to somewhere independent so had never stayed at a Premier Inn before. This time all the little quirky places were booked so we went to the Premier Inn and I was very glad that I did.... More 

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Emma T, General Manager at Premier Inn Hatfield, responded to this review

Thank You for your kind review. I am so pleased you decided to stay with Premier Inns. We do pride ourselves on Clean & Comfortable rooms. You were right, of course we would have supplied you with extra towels, coffee, etc if asked. Enjoy your future stays with Premier Inns. Kind regards, Emma. More 

1 review
5 of 5 stars Reviewed May 20, 2015

I was staying 1 night with husband and 2 little daughters. Very clean and quiet with only 1 minute drive from the motorway and 2 minute drive to the train station - takes 20 minutes to get to London Kings Cross with cheap car park over the weekend. Highly recommended for weekends in London. Very helpful and friendly staff

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Emma T, General Manager at Premier Inn Hatfield, responded to this review

Thank You for your Review. We pride ourselves on our lovely, clean rooms so I am pleased you made a comment on them! I shall pass this on to our Housekeepers. See you again soon. Regards, Emma. More 

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