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Mercure Hatfield Oak Hotel

Certificate of Excellence
Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
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1 room 1 adult
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Mercure Hatfield Oak Hotel
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481 Reviews from our TripAdvisor Community

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Chelmsford, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked an "all inclusive" weekend at this hotel which included bed, breakfast, lunch, unlimited tea/coffee and wine, beer and soft drinks from 7pm to 11pm and proved to be excellent value for money. On arrival check in was efficient and we discovered that our room had been upgraded from a standard double to an executive double. The room was... More 

Helpful?
Thank Ellied100
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is ok for a business stop over with friendly staff who try to help. However being disabled they have limited parking spaces which could be better located and some of the doors are a little difficult to navigate, Restaurant staff were helpful for the first day and helped get breakfast from buffet which was impossible using a chair.... More 

Helpful?
Thank Mick W
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write a review following your recent visit with us here at the Mercure in Hatfield. We are pleased to hear you enjoyed your stay, and have certainly taken your comments on board in respect to the accessibly. We do hope we can welcome you back to the hotel soon. Kind Regards Katherine More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazing value for money. Had a great room for two people. Beds were amazingly comfy. Bathroom was great. And staff were so friendly and ready at anything you needed. If I ever came back to the area I'd definitely stay here again!

Helpful?
Thank rhys h
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you so much for posting such a positive review. We look forward to seeing you on your next visit to Harry Potter!! Kind Regards Katherine More 

Chessington, Surrey
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed January 6, 2016

I was looking for a convenient place to stay whilst visiting the university and you can't get any closer, walking distance in 5/10 minutes. There seems plenty of car parking available and the hotel lobby is smart and clean. The hotel has a bar and restaurant which looked quite good. I think a 2 course meal was around £20 although... More 

Helpful?
Thank localpint
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write a review when you stayed with recently whilst visiting the local university. We are pleased you had an enjoyable stay, and will certainly look into the points you raised with the issues you encountered in your bathroom. We do hope you will use us again when you are next at the University.... More 

england
Level Contributor
91 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed January 3, 2016

Stayed 2 nights while visiting relatives. Was rather dismayed when I sat on the bed that it was quite low and soft but we slept well. There was some road noise but the staff had the sense to give us a room far from the road so this was such a quiet hum that my wife didnt need her ear... More 

Helpful?
Thank buzzard2000
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post and review following your recent visit to us here at Mercure Hatfield over the New Year period. We have certainly taken on board your constructive comments , and hope this will help us make every guests experience and pleasurable and memorable one in the future. Thank you once again for sharing your... More 

Kirk Sandall, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 30, 2015

We used this hotel as a base for a quick trip into London. The room was comfortable if a little dated. The staff could not be more helpful and pleasant, nothing too much trouble. The food was lovely very good quality.

Helpful?
Thank Mark W
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent trip. We are pleased to hear you had an enjoyable evening and hope you will consider using us when you are next in the area. Kind Regards More 

Stevenage, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 29, 2015

On Christmas day we had our dinner at this hotel. On arrival we were made to feel special, all staff were friendly and made us feel a person rather than a number at the table. The meal was delicious, the turkey was real meat and not the plastic type, we had fresh vegetables ( these could have been cooked a... More 

Helpful?
Thank prettypolly10
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for choosing to spend Christmas Day with us, we are so pleased you enjoyed your lunch and hope we can see you again soon in 2016. We are pleased to hear you enjoyed the food , and have certainly noted your comments in respect to the vegetables. Kind Regards More 

Cambridge, England
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed December 28, 2015

We stayed here Christmas Day evening as we were visiting relatives nearby. The room was excellent with tea/coffee making facilities, a large bath and a comfy bed- all prequisites in our book. The breakfast was great. After the normal cereal and fruit, you could order a full breakfast or something more exotic from the menu. The bacon was lovely (according... More 

Helpful?
Thank BBTrisha
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for choosing to stay with us when you were visiting family over Christmas. We hope to you see again soon when you're next visiting your relatives. Thank you so much for taking the time to share your experience. Kind Regards More 

Saxmundham
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2015

My wife and I decided to let accor hotels take the strain out of the Family Christmas Lunch this year. We booked in an Executive Room for Friday and Saturday nights and had a family Chrismas lunch for 17 on the Saturday. It cut the cost and hassle for the family and the stress for us. The lunch was excellent... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Peter W
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for choosing to spend your Christmas with us , we are so pleased the family had such an enjoyable Christmas Lunch with us, however, please do accept my apologies for your bedroom not being ready for you . I will certainly share these comments with the team. I hope we can welcome you and the family back in... More 

Potters Bar, United Kingdom
1 review
5 of 5 stars Reviewed December 14, 2015

Fantastic night for company Christmas Party. 26 of us had a Hollywood themed three course dinner and dance there. The hotel was great, very modern and great location for all the company guests. The staff were brilliant especially JAKE he organised the whole thing for us and done a brilliant job! The food was wonderful, Tony and his team were... More 

Helpful?
Thank 460maxine123
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

We are so glad you had such a great Christmas Party here at the Mercure in Hatfield. It is so nice for the team to read such positive comments, and I will ensure I share these with both Jake, Tony and the rest of the team. We look forward to seeing you all again in 2016. Kind Regards More 

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