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Mercure Hatfield Oak Hotel

Certificate of Excellence
Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
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Mercure Hatfield Oak Hotel
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433 Reviews from our TripAdvisor Community

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Traveler rating
    191
    155
    62
    15
    10
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90
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (433)
  • Mar-May only
    (120)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (92)
All months
March, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 3rd all inclusive visit, once again we found the staff were very welcoming and friendly. The standard of the food is excellent and plentiful and the rooms are very clean and comfortable. Weare already planning our next visit

Was this review helpful? Yes
Littlehampton, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just come back from a 2 night all-inclusive stay at the hotel arranged through Great Little Breaks.On arrival when I asked for our room upgrade we found it had already been sorted without asking - very good!!! We have stayed at the hotel before and have always found both the food and service to be of an excellent standard... More 

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Nantwich, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was staying in the area for a work event and chose the Mercure Hotel mainly due to price as other main chain hotels in the area were quite a bit more expensive. The hotel was easy to find, ample parking, helpful receptionist who guided me to the nearest petrol station, booked me a taxi and changed some notes for... More 

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South Lanarkshire
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time at a Mercure Hotel and it turned out to be a very good experience. We had reserved an executive room and were surprised at how spacious it was. It was well appointed with everything you could possibly need although we had to ask for the bathroom fan to be turned off. It seemed to run... More 

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Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's obviously a while since this hotel had a refit and it could benefit from one...BUT the staff were all fantastic and breakfast was really good. Overall had a very comfortable stay and would recommend. It is good compared to similar hotels nearby.

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Wrexham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Well, arrived late, but phoned ahead, no one on reception at midnight they were in the bar cashing up. Room ok on first appearance. A feeling of ex travelodge. Fan in Bath room on loooooooong auto timer Bath the type found in yep the travelodge shallow and short. Ho light in bathroom on if sensor COOL! No....! Very short timer... More 

Was this review helpful? Yes 1
Lancashire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was fine, very clean. However the room was noisy due to the nearby road (and the family above us). For a quiet room ask for a room on the upper floor. Also there was no room safe so we had to carry our valuables around. The Mercure in Maidstone had one so I thought it would have been a... More 

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Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights and from start to finish this was a great experience. Every part of the deal was honoured including an upgraded room, a light lunch and good food in the restaurant for our evening meal and breakfast. Because we wanted a day out on day 2 a packed lunch was provided. Service from all Staff was... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for posting a review following your weekend break with us. We are so pleased you had such an enjoyable experience, and for indeed sharing your thoughts. I will certainly share these with the team. We hope we will see you very soon. Kind Regards Katherine More 

1 review
4 of 5 stars Reviewed 2 weeks ago

All the staff are very pleasant and welcoming and make your stay an enjoyable experience. The food in the restaurant matches the service and is to a very high standard. Staying here again next week and I'm looking forward to it.

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Dear Benjamin Thank you for posting such a lovely review following your stay with us last week. We are looking forward to welcoming you back this week. Kind Regards Katherine More 

Somerset England
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited this hotel on a Travelzoo special offer and for what we paid it was a good experience. We were upgraded to a large suite with a bath which I prefer. The first evening meal was very good and included wine or beer and inclusive wine, beer and soft drinks between 7.00 pm and 11.00. We are not big... More 

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent stay with us. We are pleased to read that you had an enjoyable weekend with us, but we are of course a little disappointed to read of your experience of dinner on your second night stay with us, I will of course share your constructive feedback with... More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Evening meals(5)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

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Bathroom (5)
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Room/suite (14)
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Dining (5)
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Hotel & grounds (2)
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Other (12)

Management photos: Courtesy of the property manager

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Room/suite (7)
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Hotel & grounds (3)
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Dining (2)
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Other (2)
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