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All 6 Hatfield hotels

Mercure Hatfield Oak Hotel

3.0 of 5 Hotel   |   Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
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Mercure Hatfield Oak Hotel
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83%
Ranked #2 of 6 hotels in Hatfield
Certificate of Excellence 2014
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310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Contributor
11 reviews 11 reviews
6 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed two nights at this wonderful hotel. Simply cannot fault anything about this hotel at all. The staff were very friendly and nothing was a problem to them. They were very helpful and obliging. The food was amazing and the hotel room was comfortable, clean and tidy. I've never slept better. Nice comfy bed and we were even upgraded... More

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Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed August 2014 for 2-night stay. Food was excellent - very fresh and beautifully served. All staff were very friendly and helpful. We were upgraded to a junior suite at the back of the hotel, so very quiet and comfortable room even though we had a promotion price on an all-inclusive package. I would highly recommend this hotel and cannot... More

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Benfleet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel on an all inclusive offer. It was clean comfortable and quiet. The room was well equipped and the staff were excellent. The restaurant food was surprisingly good. Thoroughly enjoyed our stay but we were grateful that we were not there on Saturday when there was a wedding reception. It is doubtful that the wedding could be... More

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Ringwood, United Kingdom
Top Contributor
58 reviews 58 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

First time at this hotel on a bargain rate, lots of parking right by reception, friendly staff, really quiet although the hotel was pretty full and on a main road. Everywhere was spotless and well maintained. The bar had a good atmosphere and again the staff were friendly and seemed to want to be there (!) Rooms well equipped, and... More

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Rawtenstall, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is good items of location, I've stayed here numerous times and I think it's been taken over by new management and personally I preferred it before. There is never anyone at the bar and I've often waited 20 mins for signs of anyone. Also the staff sometimes don't seem to know what they are doing, management have conversations... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Dear Amanda Thank you for taking the time to write a review following your recent stay with us. I was so disappointed to read that certain aspects of your stay were less than satisfactory, and I have since had a meeting with my food and beverage team to ensure sitautions you encountered do not re-occur. I am however so pleased... More

Rotherham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently took my 87 years old Mum on a road trip, taking in Bletchley Park, St Albans, Warner Brothers Studio Tour (The Making of Harry Potter) and Berkhamstead Castle. LateRooms offered me the Mercure Hatfield Oak at a very reasonable price and I'm delighted that I chose this hotel. It was central for all our trips, clean and has... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for writing a review following your recent stay with us . We are so happy you had such an enjoyable 'Road trip' , and hope you and your mum will visit us again soon. Regards Katherine More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

What can we say - a perfect stay! Upgraded executive room, large spacious and comfortable. Excellent breakfast - the best range we've ever seen for a three star hotel and we are experienced travellers! 4 choices of juice + water, yoghurts, individual bowls of fresh fruit salad, fresh fruit, 6-7 cereals, croissants, danish pastries, cheeses, cooked meats, toast and full... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you so much for posting a review following your recent stay with us. It was such a pleasure to read that you had such a wonderful experience, and the comments you made in respect to the food. Here at the hotel we have a wonderful chef and with his team they prepare all food freshly cooked to order and... More

Berkshire
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with a friend here last weekend and was really pleased with this hotel. I had called to inform them that we would be a bit early and would really appreciate the room being ready as we had a wedding to get to. I was very happy when we arrived that the room was ready, very clean and the... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for writing a review following your stay. We are so plaesed you had an enjoyable evening, and hope we can welcome you back in the near future. Kind Regards Katherine More

Coventry, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable break spent with friends. Staff very attentive and friendly....nothing too much trouble especially receptionist, Gunita, Katrine and Grace .Management should be proud of all their staff at Hatfield .Rooms were comfortable,clean and quiet.No complaints and we shall return.

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you so much for yur kind comments following your recent sstay with us here at The Mecure Oak Hotel. We are so glad you and your friends had such a pleasant stay, andwe hope to see you all again soon. Kind Regards Katherine More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here on all inclusive basis with friends for 2 nights. What a hidden gem! We were greeted by a lovely receptionist and even though we were a little early for our 12 noon check in she arranged with the very shy but efficient and friendly Gunita to serve us coffee. We spent a very enjoyable afternoon at Hatfield House,... More

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you so much for tyaking the time to post a review following your recent stay with us we very much appreciate your comments regarding your stay at Mercure Hatfield Oak. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Gunita, Grace and Katrine. I am sure that this feedback will... More

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Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Location: United Kingdom > England > Hertfordshire > Hatfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more   less 
Number of rooms
76

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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