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All 6 Hatfield hotels

Mercure Hatfield Oak Hotel

3.0 of 5 Hotel   |   Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
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Mercure Hatfield Oak Hotel
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83%
Ranked #2 of 6 Hotels in Hatfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
pmel018 Wokingham, United Kingdom
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316 reviews from our community

Traveler rating
    146
    113
    42
    7
    8
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41
135
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Wokingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have often stayed over night at this hotel. We always book in advance and take the breakfast deal if it is on offer. Each time we have been pleasantly surprised by the value for money. The rooms have always been clean and tidy if a little worn, the beds better than average and the staff helpful.There has been one... More

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Bromsgrove, United Kingdom
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In truth, I choose to book this hotel because of the numerous good reviews on this website. I had a gift voucher to use for a two night stay and with it being my husbands birthday I wanted to make sure I didn't find myself somewhere awful. I made the right choice! When we arrived, it was to discover we'd... More

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Novosibirsk, Russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Myself and my partner stayed here for one night as we were looking for a hotel not too far from Heathrow (about 40 mins away) where we were flying into and Luton Airport where we were going to fly out from the next day. The Mercure was reasonably priced, comfortable and had plenty of parking. On the downside it is... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you taking the time to write a review following your recent stay with us. We are pleased you had a pleasnat evening. Our locataion is very close to the A1, which makes us ideally situated to commute , but we do have a number of nature paths locally that you can get you out and about. If you do... More

Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped here in July with the family for the excellent Folk by the Oak festival - had a massive family room that curiously was as far away from reception as possible, so far away that the wi-fi only worked intermittently. Also for a decently appointed room, the tea/coffee facilities were very poor, but that was OK as only one person... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write a review following your r stay with us in July. I was so disappointed to read that certain aspects of your stay were less than satisfactory, and I have since had a meeting with my food and beverage team to ensure sitautions you encountered with breakfast do not re-occur. I am however... More

Harpenden, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We recently held the AGM of the England LX Hockey Club at the hotel, occupying 45 of their generously-sized rooms. The staff made us very welcome and worked hard to ensure that everything ran smoothly. Service at reception, in the bar and at all the meals was friendly and efficient. The kitchen should also be complimented in producing an excellent... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post such a lovely review following your recent AGM that was held here at the Mecure Oak Hotels, Hatfield. It is so nice to get such postive feedback, and the team are always pleased to receive such feedback. I hope we will see you all again next year for your event. Kind Regards... More

Paignton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights on an all inclusive basis and had a great time. Room was enormous with sofa and chairs, comfy super king size bed and very clean. Food was great but the real plus was the staff. They were really helpful and very pleasant. Well done!

Was this review helpful? Yes 1
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for writing a review following your stay at Mercure Hatfield Oak. It is always a pleasure to receive positive feedback,The team are always encouraged with such postive feedback. Thank you again for sharing your experience, and we hope to see you again soon. Kind Regards Katherine More

Contributor
11 reviews 11 reviews
6 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights at this wonderful hotel. Simply cannot fault anything about this hotel at all. The staff were very friendly and nothing was a problem to them. They were very helpful and obliging. The food was amazing and the hotel room was comfortable, clean and tidy. I've never slept better. Nice comfy bed and we were even upgraded... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you so much for writing a review following your recent stay with us. It is so nice to read such positive feedback on the hotel and the team. Here at the hotel we are striving to ensure each guest has both an enjoyable and memorable stay with us and I am so glad we have managed to acheive this... More

Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed August 2014 for 2-night stay. Food was excellent - very fresh and beautifully served. All staff were very friendly and helpful. We were upgraded to a junior suite at the back of the hotel, so very quiet and comfortable room even though we had a promotion price on an all-inclusive package. I would highly recommend this hotel and cannot... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for writing a review following your stay at Mercure Hatfield Oak. It is always a pleasure to receive positive feedback, I have shared your comments with our team, and chef is so pleased to hear your comments on his food, we are so proud that all mour food here at the hotel is made on premises and freshly... More

Benfleet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel on an all inclusive offer. It was clean comfortable and quiet. The room was well equipped and the staff were excellent. The restaurant food was surprisingly good. Thoroughly enjoyed our stay but we were grateful that we were not there on Saturday when there was a wedding reception. It is doubtful that the wedding could be... More

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Ringwood, United Kingdom
Top Contributor
61 reviews 61 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time at this hotel on a bargain rate, lots of parking right by reception, friendly staff, really quiet although the hotel was pretty full and on a main road. Everywhere was spotless and well maintained. The bar had a good atmosphere and again the staff were friendly and seemed to want to be there (!) Rooms well equipped, and... More

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Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write a review following your recent stay with us. We always value customer feedback, and hope we can welcome you back in the future. Regards Katherine More

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Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Location: United Kingdom > England > Hertfordshire > Hatfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
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