We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hatfield Oak Hotel

Certificate of Excellence
Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Mercure Hatfield Oak Hotel
View Map
Add Photo Write a Review

438 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    194
    157
    62
    15
    10
See reviews for
51
175
19
92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (438)
  • Mar-May only
    (120)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (92)
All months
Merseyside, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and i just had a couple of nights stay here. Its a lovely clean hotel. The staff all friendly and professional, especially Marie the reception manager who made us feel most welcome and couldn't do enough for us, even providing us with a packed lunch for our day trip into London

Was this review helpful? Yes
York, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A late change of plans left myself and my wife needing to be in central London early the next morning having been on the road for a couple of days. Booked on line needing somewhere convenient, just needed a place to sleep. Clean nice room and quiet given the proximity to the A1. The staff were fantastic. Helped with a... More 

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you taking the time to post a review following your recent stay with us. We are so pleased to hear that you had a positive experience, and you found the service you received was to a 5 star experience. We do hope that you will consider using again when you are next in the area. Kind Regards Katherine More 

Cardiff, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly welcome. Lovely room with all tea and coffee facilities and goodies in the bathroom. Clean bathroom and bedroom. Very good food and with our all -inclusive deal we even had a packed lunch for two days. All staff very helpful and friendly, couldn't do enough for us.

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent visit to us. We are so pleased to hear you enjoyed your all inclusive break, and we hope we will see you again soon. Kind Regards Katherine More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided we needed a nap on the way home from Gatwick. Got a room at very short notice in middle of night. The bed was comfortable. It was dark and quiet. There was a good shower. Next time we're in a similar situation we'll probably book here in advance as really close to M25.

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for posting a review, we are pleased you had a nice rest with us on your journey back from Gatwick. We hope to see you again soon. Regards Katherine More 

Warrington, United Kingdom
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decent standard of room, bar & restaurant a little on the small side, wasn't an issue to me however when busy I'd expect it to be a little cramped Ate at the restaurant both evening and breakfast good quality on both occasions

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for posting a review following your stay. I am so pleased you had an enjoyable visit with us, and hope we can welcome you back soon. Regards Katherine More 

March, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2015

This was our 3rd all inclusive visit, once again we found the staff were very welcoming and friendly. The standard of the food is excellent and plentiful and the rooms are very clean and comfortable. Weare already planning our next visit

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for posting a review following your stay with us. We are so pleased you chose to visit us again, and we are looking forward to welcoming you back on your next trip. I will certainly share all your kind comments with the team. Kind Regards Katherine More 

Littlehampton, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 26, 2015

Have just come back from a 2 night all-inclusive stay at the hotel arranged through Great Little Breaks.On arrival when I asked for our room upgrade we found it had already been sorted without asking - very good!!! We have stayed at the hotel before and have always found both the food and service to be of an excellent standard... More 

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write such a lovely review following your recent all inclusive stay that you had with us here at the Mercure Hotel in Hatfield. Here at the hotel we are always so pleased when guests have a such a great experience, and I will certainly share all your kind comments with the team here... More 

Nantwich, United Kingdom
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed July 26, 2015

I was staying in the area for a work event and chose the Mercure Hotel mainly due to price as other main chain hotels in the area were quite a bit more expensive. The hotel was easy to find, ample parking, helpful receptionist who guided me to the nearest petrol station, booked me a taxi and changed some notes for... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for posting a review following your recent stay with us. We are pleased to hear you had an enjoyable stay, and hope we can welcome you back when you are next in the area, Kind Regards Katherine Webster-Brown General Manager More 

South Lanarkshire
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 25, 2015

This was our first time at a Mercure Hotel and it turned out to be a very good experience. We had reserved an executive room and were surprised at how spacious it was. It was well appointed with everything you could possibly need although we had to ask for the bathroom fan to be turned off. It seemed to run... More 

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent visit with us. We are so pleased you had such an enjoyable time, and I will share your comments with the team. We look forward to welcoming you back, and maybe next time you can enjoy a nice dinner as well. Kind Regards Katherine Webster-Brown General Manager More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015

It's obviously a while since this hotel had a refit and it could benefit from one...BUT the staff were all fantastic and breakfast was really good. Overall had a very comfortable stay and would recommend. It is good compared to similar hotels nearby.

Was this review helpful? Yes
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to write a review following your recent stay with us. I am so pleased that the service you received from the team was such a good experience. We have noted your comments on the bedrooms. I do hope we can welcome you back when you are next in the area. Kind Regards Katherine Webster-Brown... More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Evening meals(5)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Bathroom (5)
Viewed
Room/suite (14)
Viewed
Dining (5)
Viewed
Hotel & grounds (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hatfield
1.2 mi away
Beales Hatfield Hotel
Beales Hatfield Hotel
#1 of 6 in Hatfield
4.5 of 5 stars 491 reviews
1.2 mi away
Ramada Hatfield
Ramada Hatfield
#5 of 6 in Hatfield
3.0 of 5 stars 629 reviews
1.6 mi away
Premier Inn Hatfield
Premier Inn Hatfield
#2 of 6 in Hatfield
4.0 of 5 stars 180 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
BEST WESTERN Homestead Court Hotel - Welwyn Garden City
BEST WESTERN Homestead Court Hot...
#3 of 5 in Welwyn Garden City
3.5 of 5 stars 305 reviews
3.2 mi away
Premier Inn Welwyn Garden City
Premier Inn Welwyn Garden City
#2 of 5 in Welwyn Garden City
4.0 of 5 stars 393 reviews
4.3 mi away
Clarion Collection Hotel St. Albans
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay