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Ramada Hatfield Hotel

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St Albans Road West, Hatfield AL10 9RH, England
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Ramada Hatfield Hotel
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749 Reviews from our TripAdvisor Community

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Hertford, United Kingdom
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I decided to have my twin children's birthday party at the Ramada Jarvis Hotel, to make the organisation easier. From booking to arriving, everything was perfect. The rooms, were prepared as requested and the staff was extremely helpful, attentive and very accommodating. The food, was of a high quality, well presented and very tasty, not only for children but for... More 

Helpful?
Thank Joseph S
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you so much for your 5 star review. I am delighted to hear your birthday party went so well and really pleased my team contributed to it's success. I will also thank them and ensure they get sight of your review. More 

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Meeting up with relatives can be a real challenge, especially when much of the country lies between you and quite a lot of time. We arrived later, and our relatives were happy after an excellent meal in the restaurant, which really did work for us. We took over a small nook near to the bar, and would like to thank... More 

Helpful?
Thank KFG_Kent
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you so much for your 5 star review. I am pleased to hear your relatives enjoyed their meal and you were able to catch up in the comfort of our bar. It is particularly pleasing to hear how friendly and welcoming my team were, thank you. More 

South West England, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night under a deal together with tickets to the Harry Potter Studio Experience. Myself and two children. The staff were lovely and the hotel was clean and nice rooms. However the restaurant was closed that evening for a private function, which I think would have been good to inform guests when we made our reservations. I had... More 

Helpful?
Thank Myfanwysmum
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you for your 3 star review. I am pleased to read you found the hotel clean with nice bedrooms and particularly pleased you found my team lovely. Yes some of our bedrooms are a walk as the hotel was a low level build with only ground and first floor however we do have some bedrooms which are closer to... More 

Brighton, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Everything about this place is average. The rooms are a bit past their best, the staff do enough to get by but don't try too hard. The food is edible but not good. The outside of the building looks shabby and uncared for. The bed was ok but not the most comfortable. The layout is terrible, miles of corridors and... More 

Review collected in partnership with Ramada

Helpful?
Thank Matt J
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you for your 3 star review. I was disappointed to read your comments regarding our food but am unable to respond without a more detailed review. It is a shame none of my team wowed you; I do have many team members who do go above and beyond. The hotel owners do read Trip Advisor so will take note... More 

Portsmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

So my partner is staying in the Ramada yet again, as her work only lets their employees use this hotel, as it's a flat rate cost all year round. I stayed with her a couple of months ago but today's phone call from her was one of the best yet... She booked in today, and at the front desk was... More 

Helpful?
1 Thank Lee4256
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you for your review. Admittedly we do have a number of bedrooms without telephones and they have been deliberately removed because the cabling has developed major faults. With the advancement of mobile phones hard wired telephones are hardly used so we took the decision not to repair this cabling. The bedrooms without telephones have a letter in them explaining... More 

Travelers are raving about these Hatfield hotels

Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Beware of rooms reserved and cancelled the day before booking was still charged to my credit card and when I question why the hotel said they had no record of my phone call to cancel , they were extremely unhelpful and never got back to me as they promised.

Helpful?
1 Thank Pinelands2
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you for your review. I am sorry to read you are unhappy with your interaction with the hotel. I do not have enough detail to research your booking; it is possible the booking was a discounted non-refundable advance purchase rate but it could also have been a fully cancellable rate. I do always advise my customers to put any... More 

London, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there one night as part of a murder mystery evening, was greeted and accommodated for in a pleasant manner. The room was clean and warm, spacey. We requested an early check in which they arranged without any problems. Staff from reception to house keeping were very helpful. Nice bar area, with nice comfy chairs to relax. Due to dietary... More 

Helpful?
1 Thank candycrush2013
Howard D, General Manager at Ramada Hatfield Hotel, responded to this review

Thank you so much for your 4 star review. I am delighted to read you found your bedroom clean, warm and spacious; most of our bedrooms are above average in size. It is particularly pleasing to hear my staff were so helpful and helped you have a great experience. Thank you for your recommendation and we hope to see you... More 

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