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Ramada Hatfield

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St Albans Road West, Hatfield AL10 9RH, England
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Ramada Hatfield
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607 Reviews from our TripAdvisor Community

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Traveler rating
    87
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    201
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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    (170)
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    (134)
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    (123)
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High Wycombe, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently stayed here with my wife as we were attending a wedding at Hatfield House. I sighed slightly when I saw the exterior of the hotel but I need not have worried. Nice interior. Friendly staff. As a short stop off this is a decent and convenient place.

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Crawley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was part of a package trip to Harry Potter at Warner Bros, then read a few reviews and got concerned. However the room was enormous comfortable and well maintained. Water was hot hot hot, free wi fi fast, breakfast excellent (for once the toast conveyor actually toasted the bread in one pass) restaurant suffers due to the close proximity... More 

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Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you so much for your 4 star review and I am so glad you enjoyed your stay and would return. I was delighted to read our toaster did a great job; if we get the settings right our guest should have this great experience. I agree the Galleria Shopping Centre food outlets are tough competition but I hope your... More 

Birmingham, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed recently at Ramada on two separate one night stop overs. I have to agree with the conclusion of all the other reviewers; it is a place of contrasts. For example, both rooms I had were perfectly presentable (if a little tired in decor), but the first one (in the 1400's) had a very musty smell in the corridors,... More 

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Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your 3 star review. I am pleased to read you found our bedrooms presentable and okay for a business traveller. It was good to hear my reception team were so friendly but of course I was disappointed to hear the restaurant team did not communicate quite so well; I will discuss your comments with my Food &... More 

Norwich, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked in for one night to attend Hatfield Park Battle Proms concert as it's very close. The staff were welcoming, cheerful, helpful and friendly but the hotel lets them down badly. Our Studio room was acceptable, altho not pristine, and the corridors show great signs of wear and tear, as does the breakfast area which actually looked as if it... More 

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Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your 3 star review. I am pleased to read my team were welcoming, cheerful, helpful and friendly. I am sorry to read you did not enjoy your breakfast and I will review your feedback with my operations team. I agree nothing can be done regarding the proximity of the hotel to major roads and when the hotel... More 

England
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Approached with trepidation after a stay previous year (business ,thankfully not my money). Praise where it's due - the bathroom was much better. Quite a fancy shower cubicle with decent water pressure and no mould (previous time bathroom was disgusting). Breakfast ok. That's where it ends really. Room was very warm even though it was February, so I touched the... More 

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Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your review. I am sorry to read your experience was no better this year. I apologise for the interconnecting door not being locked; I will discuss this with my Head Housekeeper. I also apologise you could not control the temperature of your radiator. Radiator valves do often get stuck (they are just like those at home); I... More 

Aberystwyth, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely clean rooms, good facilities. The staff were very welcoming and friendly from checking to service at the bar to breakfast service in the morning. Very Helpful on reception with information about the local area. All in all a lovely hotel.

Was this review helpful? Yes
Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you so much for your 5 star review and I am delighted to read you found our bedrooms clean with good facilities. I was particularly pleased to read how welcoming, friendly and helpful my team were. Again thank you for your review and we look forward to welcoming you back soon! More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Met a friend here for a drink and something to eat, but discovered that the parking is not free and that you have to register your car with reception. Shame as the food was good but won't be going back there, nor will my friend following this incident.

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Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your review. I am pleased to read your meals were good and therefore cannot understand your one star review. Car Parking is free for anyone staying overnight, purchasing meals & drinks in the bar or restaurant and to those attending a conference or event. To obtain the free car parking you need to register your car registration... More 

Cardiff, United Kingdom
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for business, hotel is ok but in need of refurbishment urgently, rooms are tired and scruffy, water hardly runs through taps, carpet worn etc. staff were excellent and food was good. Would not choose to say here if I had a choice.

Was this review helpful? Yes 1
Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your 3 star review. I am delighted you found my team excellent and the food good. The hotel owners do read Trip Advisor and your feedback regarding the property condition will be noted. More 

High Wycombe, United Kingdom
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed on a work trip again and it's ok. There appeared to be quite a lot of new staff since my last visit who were all very pleasant and tried hard. The menu is ok and my food was cooked well. The breakfast is reasonable but the addition of bread rolls - which are available at dinner - would... More 

Was this review helpful? Yes 1
Howard D, General Manager at Ramada Hatfield, responded to this review

Thank you for your 3 star review and I am glad to read your food was cooked well. I am also pleased to read our new employees are pleasant and trying hard. Thank you for your suggestion regarding breakfast and yes we can place some rolls with the breakfast buffet selection. More 

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