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5.0 of 5 Hotel   |   London's Country Estate, Chandler's Cross WD3 4TG, England
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The Grove Hotel
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
pinkidakini66 Kent, United Kingdom
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1,586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, United Kingdom
Top Contributor
52 reviews 52 reviews
36 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a lovely weekend here. Booked a manor room and requested a quiet one and it's was the most peaceful room we've ever had in a hotel. The corridors are lined with black velvet curtains that buffer any noise and looks great! The staff were amazing especially in The Stables. There's a lovely long walk all around the hotel, canal... More 

Was this review helpful? Yes 1
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear pinkidakini66 Thank you for taking the time to write a review about your stay in February 2015. We appreciate your comments; it is always a pleasure to receive positive feedback. We look forward to welcoming you back to The Grove on a future occasion. Yours sincerely Michael Helling General Manager More 

Abbots Langley, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely stay to celebrate a birthday. By coincidence this was on Valentines weekend so the hotel was quite busy. From the moment we pulled up in the car, every single member of staff that we met gave us impeccable, warm and welcoming service - not just those we interacted with, but even everyone who walked past took... More 

Was this review helpful? Yes 1
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear fishylishy Thank you for taking the time to write a review about your celebratory stay in February 2015. We appreciate your comments; it is always a pleasure to receive positive feedback. We look forward to welcoming you back to The Grove on a future occasion. Yours sincerely Michael Helling General Manager More 

Watford, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a golfing day recently. Plenty of coffee on arrival but very disappointing bacon rolls. The bread bap was very dry and hard. The organisation of our start, practice and the course was good and we enjoyed our game. On our return we were directed to the Stables bar and you should expect to pay hotel prices. We were directed... More 

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Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a memorable midweek birthday lunch at the Stables. The food and service wee both excellent. Our only very slight quible was that the room emerature might have been slightly higher but we did go on an exceptionally cold day

Review collected in partnership with this hotel

Was this review helpful? Yes
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear Stephen2360 Thank you for taking the time to write a review about your celebratory lunch at The Stables. It is always a pleasure to receive positive feedback. Please be assured your comments with regard to the temperature in The Stables have been noted and passed to our Restaurant Manager to review and address. We apologise for any inconvenience this... More 

Oxfordshire, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a fabulous setting with glamour around every corner. We had a lovely lunch in the library. A very funky room with a lovely view. Each room was different with its own character. But the gorgeous fire in the library was the winner for us. We were served by a very friendly girl that couldn't do enough... More 

Was this review helpful? Yes
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear EannaOD Thank you for taking the time to write a review about your visit to The Grove. We appreciate your comments; it is always a pleasure to receive positive feedback. We look forward to welcoming you back to The Grove on a future occasion. Yours sincerely Michael Helling General Manager More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a spa break this place is amazing, the spa itself is spectacular with 5 star facilities. So what can be improved on, reminding large groups of girls that the relaxation room is a quiet space, that kids under 16 really aren't allowed in the spa on the weekend. The food menu for a light lunch doesn't feel very healthy... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear Cecilia455 Thank you for taking the time to write a review about your stay in January 2015. It is always a pleasure to receive positive feedback. Thank you also for bringing to our attention your recommendations with regard to the food on offer and your spa experience. I do hope we have the opportunity of welcoming you back to... More 

Thrapston, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband took me to the grove hotel for a surprise treat for our anniversary and it really was a lovely treat! We were warmly welcomed by Roger the doorman, our bags were swiftly taken from the car and not seen again until we got to our room. The car was also parked for us by a friendly valet. We... More 

Was this review helpful? Yes 2
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear Claire B Thank you for taking the time to write a review about your celebratory stay in February 2015. It is always a pleasure to receive positive feedback. I have shared your comments with our team, especially Jane (Spa therapist), who I am certain will be encouraged by your remarks, as we continue to strive to meet our guests’... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I have been here several times over the years, including a magical Xmas break with my family 8 years ago, and this last visit was to celebrate my 50th birthday with friends and family. It's still a great place, but I have noticed a steady, if slow, decline. The service from the staff is still great, and they do try... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear ewebaba Thank you for sharing your experience following your celebratory stay in January 2015. All guest feedback is important to us as we continue to strive to meet our guests’ needs and expectations. I do hope any minor issues you experienced were resolved at the time, and please be assured your comments have been noted and we hope to... More 

Enfield
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for New Years Eve and it was amazing service and atmosphere. I definitely would recommend it great way to see in the new year. The Glasshouse resturant food and choice of food was out of this world. The staff couldn't do enough to help and were very attentive. The room was lovely, only thing was the view from... More 

Was this review helpful? Yes
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear Nicola P Thank you for taking the time to write a review about your stay in December 2014. We appreciate your comments; it is always a pleasure to receive positive feedback. We look forward to welcoming you back to The Grove on a future occasion. Yours sincerely Michael Helling General Manager More 

Woburn, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked lunch for my wife and I, very impressive grounds on arrival, excellent welcome to boot. Service, food and atmosphere all top rate. Wide choice of quality food and eat as much as you like. Excellent for all ages

Was this review helpful? Yes
TheGroveHotel, General Manager at The Grove Hotel, responded to this review

Dear Stuart B Thank you for taking the time to write a review about your visit to The Glasshouse in January 2015. We appreciate your comments; it is always a pleasure to receive positive feedback. We look forward to welcoming you back to The Grove on a future occasion. Yours sincerely Michael Helling General Manager More 

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Additional Information about The Grove Hotel

Address: London's Country Estate, Chandler's Cross WD3 4TG, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Chandler's Cross
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Grove Hotel 5*
Number of rooms: 217
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Also Known As:
Grove Chandlers Cross
Grove Hotel Chandlers Cross
The Grove Hotel UK/Hertfordshire, England

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