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The Crown & Sceptre

Certificate of Excellence
7 Sherford Street, Bromyard HR7 4DL, England
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60 Reviews from our TripAdvisor Community

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Macclesfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 30, 2015

The room was very cramped and the door didn't lock. The breakfast was warm not hot. The pub was clean and tidy. The plus side was we got there early and was aloud to our room but when we left there was no one there to take the key off us even though it didn't matter as the door didn't... More 

Helpful?
Thank Angela H
Worthing, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

We are currently staying here the family room we're in is fantastic, warm , spacious . Please take time to visit this little gem . The children are so welcomed and it feels like home . We wandered round last night so nicely decorated for Christmas and we were serve breakfast by the fire this morning xxx

Helpful?
Thank cfoxyfowler
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

Stayed here for a week due to a meeting that i travelled up here for, what can i say. along with the bespoke country side views. The staff at the pub offered great company and where very helpful as they let me use their function room to host a meeting. Lisa and Jack the bar staff were helpful but Lisa... More 

Helpful?
Thank Sam R
Nigel G, Manager at The Crown & Sceptre, responded to this review

Thanks for your review Sam, glad you enjoyed your stay, come back soon. More 

Blackwood, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 24, 2015

Was very disappointed from the start. Arrived on Wednesday 21/10 to check in at 5pm only to find it was locked up until the owner Nigel arrived at 17.20. No apology was given only an excuse that the traffic was heavy. Our room no 2, was extremely small for a double, whilst there was a large built in wardrobe the... More 

Helpful?
3 Thank Stephen W
Nigel G, Manager at The Crown & Sceptre, responded to this review

We do have a larger room - our family room - which cost extra, perhaps for your birthday you should have booked this one? Note we are a B&B at competitive B&B accommodation prices and not a hotel. The fish pie has been served to other customers who have been delighted with it, we are sorry it did not meet... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 6, 2015

called into the crown and sceptre with my partner and her mom and dad for the first time on Saturday 4th oct I must say that I had an open mind to all the differing reviews that were all ready on trip adviser! when we sat down after getting our drinks which I must say were fine including a very... More 

Helpful?
1 Thank Gary T
Nigel G, General Manager at The Crown & Sceptre, responded to this review

Unfortunately illness cant be helped with staff which was the reasoning of being short staffed, which we informed you of at the time. We are deeply for this 'disaster' but anywhere else apart from the Chinese would have given a 30 - 40 minute wait on freshly homemade food. We do not have microwavable meals here so are unable to... More 

Derby, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 16, 2015 via mobile

My wife and I stayed here during the Bromyard Folk Festival weekend. No complaints at all. Good food, very good ale and very friendly helpful staff. Well recommended if you're visiting Bromyard and Herefordshire. Will be back there next year.

Helpful?
1 Thank 3rdPoliceman
Nigel G, Manager at The Crown & Sceptre, responded to this review

Thanks we will pass your comments on to the staff More 

Nuneaton, United Kingdom
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 14, 2015

Another pub saved, thanks to a man with vision. Under new management usually means under new manager but owned by the same company, not this time. New owner (not manager) yes new owner Nigel has taken a career changing decision to bring this pub back to life, and he is succeeding. We took a last minute trip to Bromyard to... More 

Helpful?
1 Thank John H
Nigel G, Owner at The Crown & Sceptre, responded to this review

Thanks for the compliments, its hard work but we hope we are getting there! More 

Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 31, 2015

well would just like to thank Nigel for making our one night stay on 27aug , very relaxing ,had our evening meal and breakfast, and both were good , , you are doing well considering its the first time you have done this type of work before. . beautiful old building if we were this way again would stay again.... More 

Helpful?
1 Thank denise186402
Nigel G, Manager at The Crown & Sceptre, responded to this review

Thanks, we hope to see you back soon. More 

London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2015

Stayed here 17th - 20th August. New proprietor Nigel and his staff were very attentive to our needs. A good breakfast, comfortable rooms and a well equipped bar kept us 2 business men satisfied and entertained throughout our stay.

Helpful?
1 Thank CJinKent
Nigel G, Manager at The Crown & Sceptre, responded to this review

Thanks hope to see you on your next business trip. More 

Swansea, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 13, 2015

Myself and a few friends went here on Saturday afternoon for food, the first thing that was a highlight to why are we in here was the guy behind the bar didn't have a clue where to get water from! Then we waited around 45 minutes for very simple meals, Scampi and chips and gammon and chips! Then when I... More 

Helpful?
2 Thank Ryan R
Nigel G, Manager at The Crown & Sceptre, responded to this review

We apologise for your wait, but the new till system had crashed and we were attempting to get it going again.....that's technology for you! More 

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