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The Ely

London Road (A30) | Blackwater, Camberley, Yateley GU17 9LJ, England
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The Ely
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The Ely
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335 reviews from our community

Traveler rating
    152
    120
    39
    13
    11
See reviews for
67
111
10
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
  • All months
    (335)
  • Mar-May only
    (78)
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    (84)
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    (86)
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    (87)
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Paralimni, Cyprus
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We first went into the bar as l suspect most people do, we did not see the signs saying the hotel was behind. The pleasant young barman redirected us. Our room was very good plenty of room, a huge bed, nice clean white sheets, very comfortable. The bathroom was a little small but nice and clean. There was a hairdrier,... More 

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Clacton-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Chose this hotel as we needed a couple of rooms for the night whilst visiting the area for a family gathering. Was advertised as being offered at half price, usual price being £110.00 per night per room, and breakfast included. Rooms looked very tired and the furniture could really do with a good clean. At breakfast my companions ordered full... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for your comments and I am sorry you and your colleagues did not enjoy your visit on this occasion. We will be taking steps to correct all the issues that you have kindly highlighted with the your breakfast experience with the management team at the Ely, Kind regards More 

Whitby, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

we had an overnight stay, arriving late after a long journey. Staff were welcoming and friendly. room was clean bed and pillows really comfortable, We enjoyed a late breakfast and check out. Really good value, we will use it again next time we are in the area. Hopefully we can arrive earlier and have dinner as the menu looked really... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for your review, please come back soon and enjoy our evening menu at the Ely, Kind regards More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our children attended the Easter party, great value with a mini disco & games, egg hunt and Easter egg each. A couple of staff members dressed up as a chick and bunny, which the kids loved! We ate in the garden before the party as it was such a lovely day. Service at the bar was prompt and polite, all... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for taking the time to comment on your recent visit and for your lovely review we are glad you all enjoyed our Easter party and that you could relax and enjoy being in the garden so early on in the year, Kind regards More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here in January with my mother and 11yr old son. We stayed in a family room which was lovely and big with 2 double beds and a single all very comfy. We were extremely pleased to learn that we could enjoy our evening meal in our room as we had been travelling most of the day and didn't... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

The team at The Ely and I are so pleased to read that you enjoyed all aspects of your stay in January with your Mother and Son, we are glad you all enjoyed your breakfast in the morning before departing, Kind regards More 

Farnham, United Kingdom
Top Contributor
55 reviews 55 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a pleasant restaurant and pub in a convenient situation .the service was very good and the staff very smiley and helpful. The food was enjoyable but not fantastic , three of us all had burgers and I found mine a little chewey but nicely presented . The menu wasn't particularly inspiring and I thought it was a bit... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for your feedback we will certainly consider your comments at our next team meeting, Kind regards More 

Cheltenham, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wasn't expecting incredible things from the restaurant's food, particularly with the discount food offers available. I elected to have a Brisket Burger which was very good quality and the staff easily swapped chips for sweet potato fries at my request. I really enjoyed my burger and decided to try a dessert. My waiter recommended the Chocolate and salted caramel... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Many thanks for taking the time to complete your review, we appreciate your kind and friendly feedback and we will share your comments with our Team, Kind regards More 

Yateley, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel for myself and my best man the night before my wedding. We had a twin room and was surprised at how much room we had. Good Size beds, decent TV and bathroom shower was lovely in the morning. We used the Bar area in the evening for a couple of drinks and a chicken sharing platter... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for completing your review, we are glad that you enjoyed your stay at The Ely and we will share your comments with the Team More 

Yateley, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went with friends to see the Elvis tribute act (Mike Nova) on Friday 27th March at The Ely. It was in a function room which gave it a nice personal feel and the whole experience, largely due to a fantastic act, friendly staff and decent pub grub was one that we may well repeat when it is rumoured the... More 

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emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for taking the time to comment on your recent visit and for your lovely review. Kind reagrds More 

Preston, United Kingdom
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is tired and dated , it needs a major refurbishment to bring it up to a reasonable standard . The room was adequate but dull and dreary the curtains looked like charity shop rejects . The bathroom smelt of mildew . The noise from the room above was similar to a small herd of elephants walking around .... More 

Was this review helpful? Yes
emma h, Guest Relations Manager at The Ely, responded to this review

Thank you for your feedback and your kind remarks regarding our team I have noted the issues you have highlighted with our standards and we will take steps to correct the issue with the management team at The Ely, Kind regards More 

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