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Solent Hotel & Spa

4.0 of 5 Rookery Avenue, Whiteley, Fareham PO15 7AJ, England
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Certificate of Excellence 2014
Solent Hotel & Spa
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Solent Hotel & Spa
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492 reviews from our community

Traveler rating
    255
    144
    61
    17
    15
See reviews for
132
126
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (492)
  • Mar-May only
    (107)
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    (150)
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    (95)
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Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel as we were attending a 60th birthday party there but it was more than just an overnight stay. As guests we had access to full use of the Spa and had an extremely relaxing afternoon in the jacuzzi, pool, sauna & steam room. All the staff were extremely helpful. The room was on ground floor,... More 

Was this review helpful? Yes
Southampton, England, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

(This is purely for the restaurant - we didn't stay at the hotel) It's said that you find out just how good a service provider really is when something goes wrong. On that basis, I have to say the Solent Hotel is definitely scoring an 'A' grade at customer service. Four of us went for a family birthday dinner and... More 

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a 50th birthday party at the Solent Hotel on Saturday night. It was arranged rather last minute but the staff were very helpful in ensuring it happened without that being obvious! From the initial meeting with the people in the events planning to team to the final moments of the party the staff were extremely courteous and helpful... More 

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Portsmouth, England, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Spent a night on a spa break at this hotel. From the extremely helpful reservations manager, Rachel to the reception staff, I was very impressed by all the staff we met. The spa was welcoming and the consultation before the treatment didn't feel like a formality. Masie, my therapist was actually interested in making the experience exactly what I wanted.... More 

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your recent review. I am delighted to read you had an enjoyable and relaxing Spa break with us. Your kind words regarding team members, our facilities and food served, I have passed onto all my team. I do hope we can welcome you back again in the near future. Kind regards, Steve Woodrow, General Manager More 

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

from start to finish our weekend was lovely. Friendly staff, great customer service, tasty food, comfy room, relaxing spa facilities and treatments. We are local but felt like we could have been miles away as we were totally relaxed. Definitely going to come back. Look out for their special offers on rooms and spa

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank your for your review. I am very pleased to read you had an enjoyable weekend break with us, and felt you were 'far away' from home. I do hope however, and as you live locally we can see you again very soon. I shall pass on your kind words and feedback to all my team. Kind regards Steve Woodrow,... More 

Fareham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had our works christmas meal here. The drinks were very expensive but we expected it from a hotel! Staff were very friendly and well mannered. Highlight was definitely the food! Leek and potato soup, Turkey with all the trimmings and chocolate mousse. One of the best meals I've ever had, all served the temperature they should have been and... More 

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SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your very kind review. I am very pleased to read you had an enjoyable Christmas party with us, and especially the food and entertainment. Christmas parties are always a busy time of year for our Hotel, and I am elighted you acknowledge all my staff who work incredibly hard during these times. I hope we can welcome... More 

United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel every week for the past 9 months, and as a frequent business traveller, can speak of a multitude of experiences at other establishments. The Solent Hotel is one of the best I've stayed at in the UK. Over the 9 months, I've only had two minor gripes, which were quick to resolve. The reception staff... More 

Was this review helpful? Yes 1
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your review Paul. I am delighted, and as a regular guest at the hotel these past nine months, to read your feedback and views, which I have shared with all my team - we have enjoyed looking after you. I do hope we will be seeing you again soon with your family. Kind regards, Steve Woodrow, General... More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel on their Christmas Package over 2014 Christmas. First time we have ever done this and celebrated Christmas away from home. Due to health issues we decided to go away and not have to worry about anything. We also chose the option to stay another night which was complimentary. From the moment we arrived, to the moment... More 

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your recent review. I am pleased to read you enjoyed staying with us over the Christmas period on our festive residential package. We always enjoy the festive period with our guests and the hotel has a great atmosphere, with our package been fully booked in December 2014. I have passed on your very kind feedback to my... More 

Brighton and Hove, United Kingdom
Top Contributor
77 reviews 77 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived at hotel to suite that was perfect for families. Cookies and towels made into animals on kids bed. Swimming pool & spa clean and well equipped!! Next time will use the spa services. Restaurant & bar had excellent drink choices and good food menu. Only thing was lack of table service in the bar as same menu as restaurant.... More 

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for you recent review. I am pleased to read you had an enjoyable stay as a family with us, and the small details we offer all our guests and our little v.i.p.s were welcomed. We hope to see you all back again soon. Kind regards, Steve Woodrow, General Manager More 

Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel at least once a year for the last 5 years, to use the spa packages. On my last visit though standards had dropped massively. Our first issue was the robes we were given had fag burns in and make up marks on. We called the reception to request new ones and the receptionist said... More 

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your review. I am sorry and disappointed to read you did not enjoy your recent stay with us. I will use your feedback with my team to improve our service, and hospitality offered to our guests, and I am sorry to learn you will not be returning. Kind regards, Steve Woodrow, General Manager More 

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Additional Information about Solent Hotel & Spa

Address: Rookery Avenue, Whiteley, Fareham PO15 7AJ, England
Location: United Kingdom > England > Hampshire > Fareham > Whiteley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solent Hotel & Spa 4*
Number of rooms: 111
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Also Known As:
Solent Hotel And Spa
Solent Hotel Whiteley
Solent Hotel & Spa Whiteley, UK - Fareham

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