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Solent Hotel & Spa

Certificate of Excellence
Rookery Avenue, Whiteley, Fareham PO15 7AJ, England
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Best prices for: 1 room 1 guest
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Solent Hotel & Spa
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Solent Hotel & Spa
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546 reviews from our community

Traveler rating
    283
    160
    65
    19
    19
See reviews for
141
143
19
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (546)
  • Mar-May only
    (149)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (150)
  • Dec-Feb only
    (107)
All months
Winchester, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed here for a weekend with my husband. I will never be staying here again. The room we checked into was filthy. The sheets clearly hadn't been changed as there were brown stains on them and the floor hadn't been hoovered! If this wasn't bad enough there were stains down the toilet and the bathroom mirror was dirty. The... More 

Was this review helpful? Yes
Portsmouth England
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend had arranged for us to spend 1 night at this hotel and everything was fantastic. I didn't know but my now fiance had arranged to propose at the solent hotel, I understand that the staff at the hotel were fantastic with helping him plan the special day and letting him look around the hotel and it's grounds to... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

What an amazing night totally pampered on this package the most helpful and well spoken staff made it a special stay,the 3 course meal was so delicious I was amazed, great facilties swim sauna exercise, spa treatments, will be returning to treat my mother.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My mum and I went for an afternoon for the "Pearl Spa" deal, which included use of the facilities, a massage and afternoon tea. We were very disappointed by the experience. On arriving we had to sit and wait for ages in a very, very cold entrance area in the hotel...And really it's NOT a spa and shouldn't call itself... More 

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Weybridge, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This may have been a one-off incident that I was unlucky enough to encounter, but the ~£90 "authorisation" taken at check-in in case of damage to the room was actually charged to my card. I would advise all guests who plan to stay here to carefully check their credit card statements to make sure they have not been charged this.... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We used the hotel to hold a training meeting for our company. The feedback we received from the delegates was as follows: It was absolutely fine. Lunch was very good and we were very well looked after.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed here in early April for our wedding night. It all started badly when we had paid the extra £25 to check in early (which they refunded when I asked to speak to a manager) from 11am. I arrived at 1pm leaving myself enough time for a shower before the big day. I arrived and was asked to sit... More 

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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Beware! I booked a 2 night Retreat weekend for myself and friends. It is priced in the brochure for £252 per person. I checked with the receptionist that this was the price. I had an email confirming the price for the package. I paid a non returnable or transferable deposit of £100 per person. When the receipt came through on... More 

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SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your recent review. I am pleased to read you had an enjoyable stay with us, however sorry to read there was a confusion regarding the price of the package and how this has been presented and communicated to you. I would be happy to chat with you and resolve any queries you may, so can I ask... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had a great customer experience and would recommend others visit to sample the same. The staff were exceptional and the hotel offered a great convenient location. Breakfast service was first service was first class and the Pool/Spa etc was a bonus.

Was this review helpful? Yes
SolentHotel, Steve Woodrow - General Manager at Solent Hotel & Spa, responded to this review

Thank you for your review Mr Scott. I am very pleased to read you had an excellent stay with us and your kind words regarding my staff and service we provided you, is very much appreciated. We look forward to seeing you again in the near future. Kind regards, Steve Woodrow, General Manager More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently went here for a spa day with a group of friends. Over all I was super disappointed with the spa day, though the treatment I had, scalp & shoulder massage was great and the therapist was very polite and good at her job. I had a big issue with the cleanliness of the spa, my dressing gown clearly... More 

Was this review helpful? Yes
SolentHotel, Steve Woodrow at Solent Hotel & Spa, responded to this review

Thank you for your review and feedback. I am sorry to read and learn that your recent spa day was a disappointing one. I have discussed your comments with my Spa Manager, and the necessary actions have already taken place to ensure these standards are not repeated. We have many spa days, together with hotel guests and members using our... More 

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