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The White Horse Hotel and Brasserie

Certificate of Excellence
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19 Market Place, Romsey SO51 8ZJ, England
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The White Horse Hotel and Brasserie
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The White Horse Hotel and Brasserie
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391 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (391)
  • Mar-May only
    (108)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (65)
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Exeter, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed overnight on a Saturday. Early check in arranged for no extra cost. Staff at reception helpful and welcoming. Public rooms looked lovely. We stayed in room 203. Quirky set up - very old, sloping room but lovely and comfortable. Bathroom new and spotless. However, although bathroom was for our sole uses, it was difficult to get to -... More 

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Romsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As always the staff were most welcoming and efficient and the two course meal for £16 was exceptional value for money. A whole trout or huge pork steak or mouthwatering risotto. Can't do much better than that in Romsey. Will keep going back.

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your complimentary review. I am delighted you enjoyed your meal and very much look forward to seeing you again soon. Best wishes. More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent the best part of the day here either in the courtyard listing to some great music or in the Brasserie, eating. As always the Hotel provided super service, a lovely meal and a great atmosphere. I am always impressed by the staff who are a great set of people who make us feel welcome, provide great advice and... More 

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your very complimentary review. I am delighted you chose to partake of Beggars Fair with us and enjoyed the day - we all certainly did! Our team are a good solid crew, very professional yet charming and an absolute delight to work with. We look forward to seeing you again soon. Best wishes More 

Holywell, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The White Horse Hotel would get five stars for food and facilities. The item letting it down is accommodation. Specifically in the "annex". Some of the rooms on the first floor overlook the court-yard. The windows are not double glazed and only have shutters covering the windows. No sound proofing leaves the guest suffering the noise from people enjoying a... More 

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WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest My sincere apologies that your stay with us did not come up to expectations. During the summer months our guests do enjoy dining and drinking al fresco and although we do have an 11.00pm curfew it is sometimes more difficult to monitor. However that said we will take your comments on board regarding the sound proofing of these... More 

5 of 5 stars Reviewed 3 weeks ago

We have eaten here on a number of occasions at different times over the last eighteen months and have always been pleased. This visit was for Saturday lunch with friends. The food was excellent and the service strikes the right balance of friendliness and attentiveness. A very agreeable experience. Oh and they serve one of the best Pimms you will... More 

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your complimentary review. I am delighted that you have found us to be consistently good over a period of time - long may it continue! .......and as for the Pimm's ....... Well what can I say!!!! Best wishes More 

Bangkok
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a last minute booking as virtually everything in Southampton was fully booked, but we were so pleased as it's unlikely we'd have found this little gem. The hotel was lovely, the service attentive and the food in the Brasserie sublime. The room facilities were excellent and the beds comfy slight downside was no parking on site. Would absolutely... More 

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WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your lovely review! I am delighted you enjoyed your stay with us and do hope you get the opportunity to return soon. Best wishes. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We held a family birthday Afternoon Tea Party here recently and it was fabulous. The function room was beautifully set up for our 30 guests, with mix and match vintage style china. Service was great throughout. Food was delicious and so much of it. All of our guests loved it.

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted that your family celebrations over afternoon tea were such a success and everyone enjoyed themselves. Best wishes More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was very comfortable, with a view out onto the main square. The hotel has a traditional feel to it but is well maintained and clean. The beams, traditional decor and historical pictures covering the walls add to the ambience of staying in an England that has disappeared in London. The reception staff were excellent. They showed remarkable patience... More 

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted you enjoyed your stay on the whole and found my team to be professional and pleasant. Your comments regarding the hake have been taken on board but I would like to point out that a pasta starter of any greater size would in our opinion compromise the remainder of the... More 

Derby
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the weekend. Lovely comfortable room although noisy. Nice areas to relax both inside and outside. Found a few lovely pubs and restaurants in the town. Breakfast disappointing had the eggs benedict but poached eggs hard boiled. No-one asked if we had enjoyed so was not able to give feedback to the waitress. Room cost expensive yet no biscuits... More 

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your review. I am glad you found the hotel pleasantly relaxing but must apologise for the fact that breakfast did not come up to scratch. Your comments have been taken on board. Best wishes More 

Southampton, United Kingdom
Level Contributor
294 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went for a cream tea as a treat , well attended too. Had a corner table to ourselves, never went short of food or drink supplied to your personal taste requirements . All staff and those we came in contact with were most presant and helpful

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your review. I am delighted that you enjoyed one of our very popular afternoon teas on your recent visit. Hope to see you again soon. Best wishes More 

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