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The White Horse Hotel and Brasserie

Certificate of Excellence
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19 Market Place, Romsey SO51 8ZJ, England
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1 room 1 guest
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The White Horse Hotel and Brasserie
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411 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (108)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (65)
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Brighton, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've just taken advantage of the excellent Sleepy Sunday offer and would heartily recommend it. Double room with evening meal (set menu which changes monthly) and ample full English breakfast for the price (at time of writing) of £135. Lovely en-suite room with all the nice little touches. Helpful and friendly staff. Would love to come again.

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your delightful review. We look forward to seeing you again soon. Best wishes More 

Rocester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

At £95 for a single room (no breakfast an extra £14.50) I expected something pretty good :-) wrong!! A pokey room an uncomfortable bed and lumpy pillows - very poorly cleaned - dust so deep on metal table light could write my name in it - carpet had definately not been hoovered or they need a new hoover - tiling... More 

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest My sincere apologies that your visit has fallen short of the high standards that we set ourselves. The points you raised regarding the cleanliness of your room have been raised with my housekeeping team. We are currently undergoing a full refurbishment of all the hotel rooms and bathrooms to maintain the standard required. The room rates charged at... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at The White Horse before a wedding; room was lovely and staff very friendly and helpful. We have a private dinning room and enjoyed a delicious meal. Hotel is in a great location in the very centre of town - an ideal spot to stay if you are attending at wedding at Romsey Abbey.

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your delightful review. I do hope you will have the opportunity to return. Best wishes More 

Southampton, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have eaten here many times before and have always had an excellent experience. However, on this occasion we found the menu choice less adventurous and the quality of food and value for money less than we have experienced previously. However, the ambience and level of service was excellent and we hope our experience was a one... More 

Was this review helpful? Yes
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. My apologies that your recent visit was disappointing. Your comments have been noted and I hope that on a return visit your faith in us will have been restored. Best wishes More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Just recently returned from a short break at the White Horse, and thoroughly enjoyed our stay. On arrival the reception staff were friendly and courteous and we were shown to the Tudor Room for an afternoon tea that I had booked for my husbands birthday, it was delicious and nicely presented and finished off with the staff singing Happy Birthday!... More 

Was this review helpful? Yes 2
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted you enjoyed your break at the hotel. Your comments regarding your room have been duly noted - thank you for bringing these points to our attention. We look forward to your return visit. Best wishes. More 

Hayling Island, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second visit and we were not disappointed. We love the boutique but homely feel and the wonderful staff in all departments. We had an amazing meal in the restaurant (which included us splashing out on a beautiful bottle of red from their extensive wine list) We will be back soon.

Was this review helpful? Yes 2
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your lovely review. We look forward to seeing you again soon. Best wishes More 

Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to have my hen party afternoon tea here and I was so glad I did! Right from the beginning the process was so easy, I managed to book everything via email and then just ring up to pay the deposit. On the actual day, the room was beautiful and laid out amazing. I was so impressed with the... More 

Was this review helpful? Yes 2
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your refreshing review. I am delighted the whole experience was enjoyable and seamless. We hope to see you in the near future for one of our wonderful afternoon teas. Best wishes More 

Eastleigh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had previously visited for coffee and thought it would be good to try lunch in the beautiful brasserie. Lovely relaxing surroundings, staff attentive without being intrusive. Food well presented and imaginative. Quite pricey for what we had, set menu was basic and you had to pay extra for side dishes which I thought were a little overpriced. Other than that... More 

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted you enjoyed your lunch in the Brasserie. Our menus are competitively priced for the locality given the quality of the food, the level of service and the ambience of the hotel. We look forward to seeing you again soon. Best wishes More 

Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at The White Horse whilst visiting Peppa Pig World during the summer holidays. We booked late and paid a small fortune to stay here, but it was worth every penny! On arrival the I found reception had managed to get my name wrong -even after spelling it out for them twice when I booked, and they couldn't show... More 

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. My sincere apologies for your initial disappointment on arrival but I am delighted this did not colour the remainder of your stay with us. Thank you for your personal recommendation regarding our Brasserie- the food , the ambience and the service are a winning combination. I do hope your daughter enjoyed Peppa Pig!... More 

Salisbury, United Kingdom
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Food was light and beautifully cooked. We had a lovely evening - thank you! If you have a big appetite don't be put off by my 'food was light' comment - we happened to all choose fish - beautifully cooked and elegantly served. The cheese at the end of the meal was also really delicious.

Was this review helpful? Yes 1
WHR1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you so much for your delightful review, we hope to see you again soon. Best wishes More 

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