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The White Horse Hotel and Brasserie

4.0 of 5 19 Market Place, Romsey SO51 8ZJ, England
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Certificate of Excellence 2014
The White Horse Hotel and Brasserie
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The White Horse Hotel and Brasserie
The White Horse Hotel and Brasserie
The White Horse Hotel and Brasserie
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334 reviews from our community

Traveler rating
    186
    97
    27
    15
    9
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83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

We celebrated Christmas here and another birthday later. Excellent food and service at a very reasonable price. Staff are friendly and helpful and do listen to you! We are grateful for two excellent days! As a suggestion, perhaps a dress code?

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silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted you enjoyed your stay with us recently. My team are a delight to work with and continue to look after all our guests with great care and attention. We do have a dress code at the entrance to the hotel which is adhered to in general and whilst we insist... More 

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Senior Contributor
42 reviews 42 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A very well run hotel. The ground floor has parts dating back many centuries. The Tudor room is traditional and comfortable with a roaring fire. Upstairs the guest rooms are modern and tastefully furnished. All very clean and well maintained. The staff were all very friendly and helpful. The restaurant food was excellent but expensive. However a three course set... More 

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silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear Guest Thank you for your review. I am delighted you enjoyed your stay with us. Our Brasserie menu reflects the quality of the commodities our chef sources and is fairly priced in comparison to local competition. It is sometimes advisable to call the hotel directly to see if there are any last minute offers available as booking on line... More 

Romsey
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I came here for a pre-valentines meal and were pleasantly surprised at how spoilt we were. The staff made us feel very welcome and were extremely polite without being over the top. They came across as efficient. The meal was beautifully presented and tasted as good as it looked. Very impressed

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silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for posting a review. The team at the White Horse are a great asset to the hotel. They are polite, personable yet professional and above all caring. I am delighted that you enjoyed your visit to us over the busy Valentines weekend and very much look forward to welcoming you back again soon. Best wishes More 

Romsey, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The food served was of a high quality but the scallops starter was tiny and not worth the £11 pound plus they charged. The service was good to start but as the meal progressed it got worse. We ordered a side of triple cooked fries which we never received and we ordered water with our meal which also never arrived.... More 

Was this review helpful? Yes 1
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your feedback. A mixed review! Scallops are a very expensive commodity and for the £11.50 it is a healthy portion bearing in mind that it is only a starter. I apologise for the fact that your chips and water did not materialise but if you had mentioned this to one of my team it would... More 

Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The decor is nice, the staff are really friendly and helpful, and the food is excellent, but we found our portions a bit small. Couldn't we have side vegetables as standard? It wouldn't cost the business much and would make it better value for the customer. I would certainly recommend the White Horse and will go again in future, so... More 

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silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your review. Our set menu is very reasonably priced for inventive, beautifully prepared and served fare. The chef has already complemented the main course so to add a vegetable is purely a personal choice and we leave it as such. We look forward to welcoming you again soon. Best wishes More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

The Brasserie continues to impress! Yet another fabulous meal with perfect service! From an impromptu coffee to a luxurious meal this hotel never disappoints! A huge thank you to the chef for a superb meal and to all for making our evening one to remember.

Was this review helpful? Yes 1
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for taking the time to post your very complimentary review. I am delighted that you both enjoyed your anniversary dinner at the hotel. We look forward to seeing you again soon! Best wishes. More 

Bournemouth
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

Stayed overnight on the 17th January 2015, Rooms were really good, well appointed and a comfortable bed. The staff couldn't be more helpful, they all seemed to go the extra mile. The breakfast was excellent I wish all hotels were as good as this. I was dreading a buffet style breakfast but thankfully not only was the choice available first... More 

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silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your delightful review. It is so refreshing to receive positive feedback for all the hard work my team put in. I do hope you will be able to return soon. Best wishes More 

Perth, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed here for eleven nights for business purposes and the hotel was booked by the enterprise I was doing business with. It was the noisiest hotel I have ever stayed in. I was located in the new part and the coming and goings into the small hours was incredible and entry into the building is via a very noisy... More 

Was this review helpful? Yes 1
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for your review. My apologies for your bad experience but from reading into this it would appear that of the eleven nights stay you initially mention this was an isolated incident on the Sunday morning. I can assure you that had you spoken to one of my reception team we would have relocated you to another... More 

Southampton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2015

Staff were friendly and accommodating with our gluten free needs. Food was presented beautifully, tasted delicious. Too much food to finish, the staff wrapped up the rest for us to take home. The atmosphere was cosy, worth a visit if you like traditional afternoon tea.

Was this review helpful? Yes 2
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review

Dear guest Thank you for reviewing your afternoon tea. Always a great treat even for those with gluten allergies. I am delighted you enjoyed your experience and hope you will make a return visit soon. Best wishes. More 

Stoke-on-Trent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2015

The staff were very helpful and polite. The room was excellent with an comfortable bed. Unusually long enough for a 6foot plus to lie straight not diagonal (bliss). Didn't have breakfast as its extra and a bit pricey but if we stop again we will do. They are having building work done at present but it was explained and not... More 

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Additional Information about The White Horse Hotel and Brasserie

Address: 19 Market Place, Romsey SO51 8ZJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Romsey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The White Horse Hotel and Brasserie 4*
Number of rooms: 31
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