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Holiday Inn Farnborough

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Lynchford Road, Farnborough GU14 6AZ, England
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Holiday Inn Farnborough
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Holiday Inn Farnborough
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404 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackpool, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I managed to get a good deal on the price of a room for my two night stay. I was pleasantly surprised by the size of the room. It was a good location as we didn't appear to have any adjacent rooms. The down side was the bar prices.. I paid just over £100 for two nights in a double... More 

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I found this hotel to be very nice indeed. I was away on business (over Christmas) and the staff proved to be an absolute joy at a time that otherwise could have been somewhat miserable (particularly the reception manager). From the moment I checked in, they were available, friendly and accommodating. I was even upgraded to an executive room free... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Aaron F, Thank you so much for your 5 star review! The team and I are delighted to hear you enjoyed your stay with us over the festive period last year. Being away from home over the Christmas period cannot be much fun and I am pleased to hear the team at the hotel who of course were also... More 

Kingston-upon-Hull, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent room with everything needed,very clean,restaurant good food and service although had to wait for table on both days could do with a bigger restaurant to help with demand. If anything to point just a call from a receptionist 9:00 pm stating guests below our room were complaining from our son's noise the receptionist could be more polite with the... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Ana C, Thank you for taking the time and trouble to write a review further to your stay at the hotel. I was pleased to hear you enjoyed your stay but concerned to receive the feedback regarding the receptionist. I have spoken with the reception team who were most concerned to learn that you found one of the team... More 

Sutton, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I must admit, before i stayed at the Holiday Inn, Farnborough, i had made a judgement based on it's name. I put it down as a budget hotel and expected the staff and facilities to be average. Oh how wrong i was!! We arrived shortly after check-in (about 2.15-2.20) and overheard the receptionist tell the family in front of them... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear sarahriggs, Thank you so much for your constructive 5 star review! The staff and I were delighted to receive your comments and pleased to hear that you enjoyed your stay with us. I will certainly discuss your feedback with my team as we are always looking at ways to improve upon our current facilities and services offered. We look... More 

Reading, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a one night stay at this hotel, travelled with two children. On checking in we were met with the best customer service I have ever had at a hotel. Our room wasn't quite ready so we were given complimentary drinks and the children were given comics and colouring to keep them occupied. We had booked an advance... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear PaulineReading, I was absolutely delighted to read your recent review and thank you so much for your feedback. The staff were so pleased to receive 5 stars and to read your comments about customer service. I was pleased to note that you are the family enjoyed your stay and I hope you will recommend us to your friends and... More 

Duns, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel on a working trip. The room was comfortable, but the view was a brick wall! The bar was OK and bar meals were basic pub grub. Breakfast service was functional but slow because the hotel was very full. Overall OK for a business trip.

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear DWMcC, Thank you for your recent review which I have since shared with my team. The food we serve in the bar are light snacks and bistro style dishes. During your next visit please do try the Restaurant where we offer an extensive international menu . If you prefer this menu can also be served in the bar area... More 

Devon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stopped for a flying overnight visit. For the price it was very expensive. I was last in resteraunt and surrounded by breakfast set up, not what you expect whilst having dinner. Food was really disappointing really no more than 2 out of 10 dry and tasteless. Breakfast was offered at £16 which I rufused. Very clean cafe 500yards down... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Pzal, I was most concerned to read your recent review further to your stay with us. Please be assured your stay was certainly not typical of our usual high standards of service and guest care. I would be grateful if you could contact me on jane.standing@ihg.com so I can restore your faith in the hotel. I look forward to... More 

Bath, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed to stay in the North Hampshire/Surrey border area last Saturday and the Holiday Inn fitted the bill. But bill? We got a bargain booking via the Internet for £43 and had a decent steak dinner in the dining room for a total of £40. But I was astounded to see the prices for rooms during the week -... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Malcolm S, Thank you so much for taking the time and trouble to write a comprehensive review further to your stay at the hotel. The hotel has always been a hotel and was rebuilt after a fire in 1904, the hotel is known locally as The Queen's hotel which it was called for many years before becoming a branded... More 

East Riding of Yorkshire, United Kingdom
Top Contributor
151 reviews 151 reviews
23 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed April 17, 2015

having had a very long walk to our room on a previous visit we were pleased that it wasn't far from the reception to our room. Able to park in the disabled bay right outside main entrance. Room clean, tidy and comfortable, breakfast really good, if you want soft yolked eggs or boiled, the staff are only too happy to... More 

Was this review helpful? Yes 1
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear oldhippychick, Thank you so much for taking the time and trouble to write a review. I was so pleased to learn that you enjoyed your stay with us except for the bar prices! Our prices are in line with other similar establishments but do agree that the south of the country is more expensive. I will share your comments... More 

South Wales
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 16, 2015

I'd actually give this property 3.5* the main reason is because there is no good sound insulation between rooms. I do not want to hear people in the next room while I am trying to get to sleep. May be they were just talking and laughing really loudly whichever way I could hear them clearly. Spacious enough room. The bed... More 

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Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear EAL12, Thank you so much for taking the time and trouble to write a review and add photos further to your recent stay at the hotel. Guest feedback is so important to us as it helps us to improve upon the facilities and services that we offer. I am sorry that you were disturbed by noise from your neighbours... More 

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