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Max House Serviced Apartments

4.0 of 5 2 Victoria Road, Farnborough GU14 7RE, England
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Max House Serviced Apartments
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Max House Serviced Apartments
Max House Serviced Apartments
Max House Serviced Apartments
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32 reviews from our community

Traveler rating
    7
    5
    9
    6
    5
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1
5
2
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Aberdeen, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Basic is a compliment!! everything is cheap from the building quality,you could swear that the road is in your room, the windows serve no purpose as you can't see out of them either. public areas to the rooms, which are really basic, very uncomfortable and very tired. Clean yes.

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Dayton, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is by far the worst stay i have ever had in my life. A total disaster. The place is filthy and my room was not cleaned prior to my arrival. the microwave had leftover pizza and yogurt! which smelled terrible! I opened the fridge only to be hit the smell of leftover red beets which almost made me puke!... More 

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charlotte, nc
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2014

First, I'm not from Europe so no idea you had to use insert a card to get the electricity to work. First trip to the front desk,,, which consisted of cleaning crew sitting and chatting. Second, i had to physically pry my shower drain from the tub so the water would drain. Third, one very dim light in my bathroom... More 

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michellebrownmax, Guest Relations Manager at Max House Serviced Apartments, responded to this review

Dear Guest, Thank you for your feedback, I am pleased that you found the location of the apartments to be well situated in the town, I am sorry to hear that you were unaware of the key card being inserted to allow the electricity to work, this is to prevent any electrical items to be left on when not in... More 

Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 23, 2014

This is a very old building that seems to have been updated to a modern apart-hotel some time ago. It must have been very nice when it was originally done, but it has not been maintained and it was in great disrepair. The lift didn't work for over a week, there was some very scary mildew in several spots in... More 

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michellebrownmax, Guest Relations Manager at Max House Serviced Apartments, responded to this review

Dear guest, Thank you for your feedback, we appreciate all feedback provided by our guests. I am sorry to hear that you felt the apartments where not well maintained, Our Maintenance team do regularly attend all the apartments onsite and renovate the apartments, but as I am sure you can appreciate the apartment do experience a high volume of usage... More 

Chester, United Kingdom
Top Contributor
73 reviews 73 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 15, 2014

Once again travelling on business and this was booked for me. I didn't look up the reviews and simply turned up on a Sunday night. I couldn't get in because I didn't have any paperwork but on calling the mobile number, I did get the entrance code and safe code. The reception was closed and the place looked like a... More 

Was this review helpful? Yes 1
michellebrownmax, Guest Relations Manager at Max House Serviced Apartments, responded to this review

Dear guest, Being serviced apartments we do not operate 24 hour reception cover, our reception hours are 9am -5pm Monday to Friday and 10am-2pm Saturday to Sunday, however we do provide the emergency contact number on the door which is answered 24/7 by our site manager if guest should experience any issues accessing the building, the keys for all guests... More 

Denver, Colorado
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is not a hotel. There is no daily maid service. Make sure you bring soap and shampoo. But don't worry if you forget something - there is a grocery store very close. This property is very convenient to shopping and the rail station. Stayed there for a week in May while I was on business and found it really... More 

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michellebrownmax, Guest Relations Manager at Max House Serviced Apartments, responded to this review

Dear Guest, Thank you for your feedback about your stay with us at Ma Serviced Apartments, we do provide all our guest with a starter pack for their first night in the apartments containing, Soap, Shampoo, Shower gel, washing tablet, Dishwashing tablet, Tea, coffee, Sugar, Milk, Bin bags & washing up liquid we also do weekly service cleans. I am... More 

Vanløse, Staden Kobenhavn, Denmark
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2014

Nice, large rooms with kitchen. Very convenient for business trips. The hotel is not serviced by staff all day, which can be a bit frustrating. In the room I stayed there was a large bathroom witch bathtub. Also there was a large kitchen.

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rancho mirage ca
Top Contributor
72 reviews 72 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 26, 2014

Our unit was fairly clean but we wouldn't use much of the kitchen. Coffee maker and hot pot were dirty. Very noisy unit with traffic and construction. HOT on the 4th floor (no AC). Bathroom too dark to put on make-up. Bed and pillows fine, but no top sheet between comforter. Tiniest soap in the world. We checked in after... More 

Was this review helpful? Yes 1
Fredericksburg, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2014

They are basically one bedroom one bath condos. They have a full kitchen, living room, dining room, office nook, all in one with a separate bedroom and bathroom. It has a full size refrigerator, oven, cook top, mini dishwasher, and washer/dryer combo unit. It has all hardwood floors and is maybe about 600 sq ft? It’s really quite nice, much... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2014

We've stayed here quite a few times this year. Good experiences the first few times but not of late. Apartments are generally clean but we've had 3 grotty kitchens in a row now - first thing I do is put all cutlery and crockery in the dishwasher (don't forget the knives in the wooden block) and check the freezer. Also... More 

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Additional Information about Max House Serviced Apartments

Address: 2 Victoria Road, Farnborough GU14 7RE, England
Location: United Kingdom > England > Hampshire > Farnborough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Max House Serviced Apartments 4*
Number of rooms: 72
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