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Holiday Inn Southampton - Eastleigh M3,jct13

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Leigh Road, Eastleigh SO50 9PG, England
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Holiday Inn Southampton - Eastleigh M3,jct13
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Holiday Inn Southampton - Eastleigh M3,jct13
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393 reviews from our community

Traveler rating
    136
    156
    78
    16
    7
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132
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice family friendly hotel with excellent service. Fast and easy check in. The staff were all really friendly and helpful. Swimming pool and gym available to use. Although I didn't think there was too many options on the menu the food was nice, children's portion sizes were slightly small for my 7 year old ended up having to order 2.... More 

Was this review helpful? Yes 1
Market Rasen, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Before going onto Southampton to board a cruise ship we were informed by friends of the Hotel and so we chose to use for the night and car parking and taxi service. In all aspects the greeting, service and help was first class. Just what we wanted.

Was this review helpful? Yes 1
Hereford, United Kingdom
Reviewer
3 reviews 3 reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed as a family of 3 as part of a short break package to Peppa Pig World and were pleasantly surprised at how accommodating the hotel was. Check in was fast and friendly with a ballon and colouring pens & book for our 3 year old. Lovely room with double bed and sofa bed with a choice of firm... More 

Was this review helpful? Yes 2
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Leanne, Thank you very much for taking the time to write such a lovely review of your recent stay with us. I am really pleased that you and your family enjoyed your visit and I will be delighted to pass your kind comments on to all the staff concerned. I do hope that we will be able to welcome... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 1 night in April 2015. It's in a handy location as it's just off the M3 and there is no traffic noise. My room had a really comfortable bed with a choice of pillow types. The hotel is immaculately presented and has a nice bar area for relaxing with a drink in the evening. Breakfast in the morning... More 

Was this review helpful? Yes 1
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Stuart, Thank you for taking the time to write a review of your recent stay with us. Free wi-fi is available to all our IHG Rewards Club members and I am really sorry that you were not offered the option to join. It is a very easy process and entitles you to free wi-fi immediately. I was pleased to... More 

Melton Mowbray, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 23, 2015

We stayed here for one night whilst visiting Peppa Pig World for our daughters birthday. Hotel was very clean, staff very friendly and helpful, especially to our little girl. She received a balloon and activity bag on arrival and free milk and cookie before bedtime, which she loved. She was initially upset about staying somewhere that wasn't home, but that... More 

Was this review helpful? Yes 1
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Sariebell, I appreciate you taking the time to write a review of your recent stay with us following your visit for your daughter’s birthday to Peppa Pig World. I am really pleased that you and your daughter enjoyed your stay and that she had a lovely birthday. Thank you for your kind comments about the hotel and staff which... More 

Stratford upon Avon
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 21, 2015

Just an over nighter before flying to France. Very friendly and helpful staff in all parts of the hotel. Reception and restaurant particularly good. Lovely clean room on 3rd floor so very quiet. Would not hesitate to stay again

Was this review helpful? Yes 1
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Guest, Thank you for the review of your recent stay with us. I was very pleased to read that you enjoyed your visit and found the staff friendly and helpful. I hope we will have the pleasure of welcoming you back to the hotel very soon. Kind regards, Alastair Lawson General Manager More 

Drogheda, Ireland
Top Contributor
94 reviews 94 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 18, 2015

I suppose having a flight cancelled and being put up somewhere does not make for a very positive experience. However, there were a number of things that could have been done otherwise. We were all very hungry when we arrived, and the "buffet" consisted pf basically a bucket of curry and a bucket of chili con carne and a fish... More 

Was this review helpful? Yes
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Guest, I am very sorry that you were disappointed with the meal that was served to you on arrival at the hotel following the cancellation of the Flybe flight from Southampton Airport. We were given very little notice of the imminent arrival of the guests following the flight cancellation and served the best meal that we could with the... More 

Oxfordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

This hotel was lovely, clean, comfy and great for kids. I went with my 2 young children who each received a goody bag and balloon on arrival and were very pleased with their free drink and cookie voucher. The breakfast was excellent with lots to choose from. This hotel is in a good location for visiting Paultons and also 5... More 

Was this review helpful? Yes 1
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Phil, I appreciate you taking the time to post a review of your recent stay with us. Thank you for your kind comments regarding the hotel and in particular the staff. It is always encouraging to receive positive feedback and I will be pleased to share your kind remarks with all the staff concerned. I hope you will stay... More 

Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

Stayed here for one night whilst visiting family in Southampton. The hotel is a nice place to stay staff are very friendly and work hard. Room was a good size with a very large comfy bed very clean. Just one gripe we paid extra for breakfast and though there was a nice choice and it was displayed well food was... More 

Was this review helpful? Yes 2
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Guest, Thank you for the review of your recent stay at the Holiday Inn Southampton-Eastleigh. I am sorry that although you were pleased with the choice available at breakfast, the food was lukewarm. I have discussed this with my Food and Beverage team who will ensure they get this right in future. I hope we will have the opportunity... More 

Milan, Italy
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 10, 2015

This is not the best hotel facility you can find, builing is ageing, but they manage it in such a way that the stay is really very pleasant. No luxury but clean and sufficiently comfortable. Bar and breakfast are good. The main asset of the place is the staff: really friendly and professional.

Was this review helpful? Yes 1
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review

Dear Phil, I appreciate you taking the time to post a review of your recent stay with us. Thank you for your kind comments regarding the hotel and in particular the staff. It is always encouraging to receive positive feedback and I will be pleased to share your kind remarks with all the staff concerned. I hope you will stay... More 

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