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Premier Inn Andover

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West Portway Ind. Estate | Joule Road, Andover SP10 3UX, England
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Premier Inn Andover
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (76)
  • Jun-Aug only
    (122)
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    (86)
  • Dec-Feb only
    (77)
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Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed for 2 nights over a very busy weekend in July , and although some reviews had stated there had been some noise from the main road we didn't hear anything and had an excellent nights sleep . Very clean, friendly staff , spotless room and bathroom

Review collected in partnership with premierinn.com

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Level Contributor
14 reviews
3 of 5 stars Reviewed 5 days ago NEW

We booked this hotel for the easy access to Stonehenge. The hotel was easy to find and the personnel was service minded and friendly. We got a room on the second floor which was spacious and clean, and had all the needed items. The only thing that ruined a good night sleep was the lack of possibility to regulate the... More 

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IRELAND
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We found hotel VERY difficult to locate. We had booked t to be near family. Staff when we arrived were very welcoming and the room was large and and very clean. It was a bit worrying though to find no telephone in it as my husband is 84 and in poor health, when our granddaughter asked if there was one... More 

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Andover, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We were placed in a room under the kitchen and they decided to not turn off the fans from the kitchen so it sounded like a generator outside of our window. It was horrific. As the hotel was full (I only assume it was full, I wasn't offered a change of room, only earplugs!) we had to put up or... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Andover, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Esher, United Kingdom
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We often stay at Premier Inns around the country and have experienced excellent facilities and food at most of them. Andover Portway is however an exception to this. The room was well up to standard with all the facilities one would expect at a Premier Inn. Our issue was with the Brewers Fayre where breakfast was provided. This is why... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Andover, responded to this review

Thank you for taking the time to review your stay at our hotel. We are very pleased to read you were satisfied with our hotel. We sincerely apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised... More 

Northumberland
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice clean and friendly hotel. seems popular. Had an issue on arrival but it was sorted very quickly. The restaurant, is good, basic I guess but good. Specialist nights, Indian, Mexican etc and a very good price, and they are eat as much as you like but it isn't a free for all. Small complaint on the... More 

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Kidderminster, Worcestershire
Level Contributor
145 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived to a crisis or two. The pub was unable to serve food because of a health and safety issue and our room wasn't ready at the given check in time.Reception staff were excellent and recommended an alternative place to eat. The hotel, however, has no air conditioning and although we had two fans in our room we still... More 

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4 of 5 stars Reviewed 4 weeks ago

Good aspects/Good size room,great air fan,very comfy bed,good lighting and a super breakfast at a reasonable price. Not so good/Had to wait 25 minutes as room wasn,t ready/shower went hot and cold,large vehicle parked outside our window,so no view,one tea bag and one coffee sachet only per person.

Review collected in partnership with premierinn.com

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Mauritius
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I flew in from abroad and needed one twin room for one night only before going onto visiting friends around the UK. My son joined me later on and we shared the room - one double bed and one single (I bagged the double :) I was a little worried about the road noise as the A303 is nearby, however... More 

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UK
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Usual very comfy beds and layout as all Premier Inns but let down by some rude disinterested check in staff and the idiot bikers and boy racers who congregate outside MacDonalds next door. The hotel is on an industrial estate away from the town. Stayed for 4 nights, booked in by my company. Every night tyre screeching, racing around hotel.... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Andover, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I am pleased to read you received a refund for your first night under our Good Night... More 

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