Stayed here for 2 nights for a wedding. Nice location, walking distance from town. The wedding meal was very nice and service excellent. POSITIVES Staff all friendly and helpful Good choice of breakfast items, cooked breakfsat, cereal, yoghurts, fruit, bread rolls, cold meats and cheeses. NEGATIVES Room desperately needed refurbishment, appeared clean but everything old and worn. TV, trouser press,... more

I was not looking forward to my stay after reading other reports of this hotel. However, i found nothing really to complain about. staff were very helpful room was clean, everthin worked. It was a bit dated but for the cost everthing was fine. I would stay again. more

Stayed 2 nights at this hotel. Never again. The initial external appearance was shabby and things certainly didn't improve once inside. Overall the hotel has potential for refurbishment but as it stands it is dated and looked worn out. Credit to the staff that it was at least clean. The bed was hard, the duvet was like a biscuit (I... more

I was wary of this hotel after reading a few of the reviews. Coming up the long driveway, and seeing the hotel, it reminded me a little of Fawlty Towers (just from the outside!!). However, Basil and Manuel were nowhere to be seen. The staff were excellent, more than friendly. My room was nice (see photos). It was a large... more

Stayed here on a business trip during the Farnborough air show. The staff was courteous and friendly, and there is a nice garden area to have a drink and relax - which came in handy (read on). Unfortunately the week I stayed turned out to be one of the record setters for heat, which is certainly not the hotels fault.... more

I stayed at the Quality Hotel for 2 nights on a Business trip. The hotel is marginal on many aspects. The room was comfortable but many thing were broken; most hangers were broken; the shower head was not working properly and badly needed descaling; the shower curtain was damaged. The hall was very damp with water damage clearly visible on... more

Avoid. Room stinks of damp. Room carpet filthy. Rooms in desperate need of refurbishment. Soap dispenser in shower broken. Room light not working. Both chefs away that evening so only limited bar food. more

Arrived at the hotel at 4pm (advertised check in time) to find that rooms had not been cleaned yet. General appearance of hotel was dirty and grotty. We booked three double bedrooms for two nights, but was told on arrival that we could have one of the rooms for one night only, after which we would have to move to... more

We spent one night at the Quality Hotel Andover at the end of July 2005. One night was enough! Our room was in the main accomodation block which is connected to the reception, retaurant and bar block (old house) by a covered walkway. The room itself was compact but adequately sized but it was dirty, and many of the fittings... more