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Quality Hotel Andover

Micheldever Road, Andover SP11 6LA, England
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Quality Hotel Andover
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Quality Hotel Andover
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158 reviews from our community

Traveler rating
    9
    39
    47
    38
    25
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21
51
7
48
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Westbury, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We joined a colleague for dinner as the travel lodge most of us were staying in didn't have a restaurant. On arrival at The Quality Hotel we were greated pleasantly, the restaurant was opened and a table was layed out especially for us. I can only assume the hotel was quiet and as such they had been planning on serving... More 

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for taking the time to write your review. We have noted your comments and where necessary we will address them accordingly. More 

1 review
5 of 5 stars Reviewed 1 week ago

I booked the quality hotel for my daughter's 18th birthday party. The space for the large party was ideal we had it booked for 170 people. Sarah could not do enough for us, she recommended a lot of businesses from balloon displays, dj to photo booths. Everywhere was clean and newly decorated and the wonderful staff Bev and Oliver were... More 

Was this review helpful? Yes
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your lovely review. We are thrilled you all had a lovely time. From all the staff a belated happy birthday to your daughter. We look forward to you having more great nights/stays at the Quality Hotel Andover! More 

Exeter, United Kingdom
Top Contributor
65 reviews 65 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first impressions of this hotel were sadly tainted by the unwelcoming receptionist who ignored us as we stood by the reception desk! When she did speak to us, a smile was only forthcoming after i gave her my most dazzling smile with my thanks! If we had been met by the nice manager or receptionist/bar person whom we subsequently... More 

Was this review helpful? Yes
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for taking the time to write your review. All our reviews are important to us and we have noted your comments. More 

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2015

We stayed on Valentines night whilst attending a friends wedding nearby. We were slightly concerned after reading some reviews on Trip Advisor, but we shouldn't have worried. We found all the staff to be very friendly and showed professionalism throughout. Our room was good we even had a heart, chocolates and a red rose on the bed. A nice touch.... More 

Was this review helpful? Yes 2
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your lovely review. We are delighted you enjoyed your stay and the positive comments regarding the staff. We hope to welcome you again in the near future. More 

Andover, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

We held my birthday party in the hotel and 49 of our guests stayed the night in a total of 23 rooms. We were all impressed by the helpful and friendly service, the quality of the food provided and the comfort of the rooms. In all we had an entirely happy and successful evening and would recommend the hotel to... More 

Was this review helpful? Yes 1
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for taking the time to write your review. On behalf of the Hotel staff we all wish you a happy belated "80th" birthday! Your comments regarding the staff especially the reception staff have been passed on to them. We are delighted you had an enjoyable evening and stay with us. More 

Lewes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 22, 2015

Stayed here a couple of times and it does the job at not too much money. Rooms in the annex a little tired. Functional and a bit soulless though the WIFI and TV worked Ok. Very handy for trips to West Country off the A303 and north to M4. Reception open till 11pm and breakfast kicks off at 7am

Was this review helpful? Yes 1
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. No doubt you have noticed comments from other guests that have made a particular mention of the renovation work being carried out under the instruction of new management and staff. We are a 3 star Hotel but aim to be the best in the area. We are certainly heading in that direction. More 

Livingston, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2015

We have had two experiences of this hotel purposely and what a difference a change in management and team work has had on this hotel. I know it is an old building but now under renovation the GM has visions which I feel she and her team will achieve. The food, rooms and the atmosphere have greatly improved. It is... More 

Was this review helpful? Yes 4
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

First and foremost thank you very much for your good wishes, these have been passed onto the staff. Secondly, it is so pleasing to know that our guests can see and appreciate the improvements to the Hotel so far. We are looking forward to a great 2015 steered by our new management and willing staff. We look forward to welcoming... More 

Devizes, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 7, 2014

This hotel was reasonably priced and the room was clean, however,the hotel could do with a refurbish as it is showing signs of wear. This was particularly evident in the room and the dining room. The receptionist was very helpful and friendly, but the housekeeping staff did not appear to know when a room was vacated or still occupied. The... More 

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. We have noted your comments and you will be pleased to know that the Hotel is currently being renovated. Unfortunately though a property this size does take time. reception would know whether a room was occupied but this is not something the housekeeping staff are involved with. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

We took the place for a couple of nights due to working away, It was perfect..... Not expensive, not fussy, just a decent place to sleep and for me a perfect policy for 3 adults in a room, we had a team effort to work on a project there, and removing cost from the hotels was imperative..... Breakfast fine, No... More 

Was this review helpful? Yes 1
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for taking the time to write your review of the Quality Hotel Andover. We are delighted that we managed to assist with your budget and that you enjoyed your stay with us. We hope to welcome you again in the near future. More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

This hotel is in a great location for exploring the surrounding area with Stonehenge, Downton Abbey and Longleat very close by The beds are all brand new and the bedding lovely and white and the towels are also large and white. The manager also told us that the property will be closed for a few weeks over christmas and new... More 

Was this review helpful? Yes 1
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. We hope you enjoyed exploring the Countryside! Your comments are very important to us and I will ensure the staff are made aware. Hope to see you again perhaps in the new year. More 

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