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All 6 Andover hotels

Quality Hotel Andover

3.0 of 5 Hotel   |   Micheldever Road, Andover SP11 6LA, England
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Ranked #6 of 6 hotels in Andover
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  • Reviews (123)
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123 people have reviewed this hotel

Traveler rating
    4
    28
    36
    31
    24
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16
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41
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Oldie worldly, hotel, you get what you pay for, bathroom nice clean, breakfast fantastic good quality eat as much as you like, quality food. Beds and towels replaced fresh clean. Friendly people , was loads of people here staying the night. Would stay again...

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Senior Contributor
29 reviews 29 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

Came down to Andover for work and got put up in this hotel. It's tidy enough, however the furniture is very old and battered. They charge £2 an hour for wifi which is excessive when you have already paid for your room. There also was no soap in the bathroom, so had to use my shower gel just to wash... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

At least the room was relatively clean, although it looked a little tired. The best thing that can be said of the hilariously named Quality Hotel is that at least it's near the town centre so you can get out and eat. I was forced to stay here due to my normal hotel being fully booked and will drive miles... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

You certainly seem to have a poor opinion of our female staff. Perhaps it did not occur to you that the female may have been a new staff member. We all have to settle into new jobs, no matter who we are. Apart from your comments no one else has made adverse comments regarding the difference in male and female... More

Halifax, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The Quality Hotel is billed as a 'charming country house hotel with superb bar and restaurant' and whilst the history of the building may be such, it now bears little to support this. The hotel appeared to be tired, dated and run down but to be fair, it was generally clean. However, at breakfast on the first morning, there were... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. The breakfast would not be replenished if it was near to the end of the breakfast period. However, as you say the breakfasts improved during your stay. I have informed management with regard to the ironing board. With regard to PAT testing, we are under contract with a firm that also attend to many hospitals... More

Bridgend, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Booked for two nights as a couple house-hunting as we move from Wales to Andover as a relocation. Internet access was a must for us as we are searching for houses however astronomical charges and difficult connectivity made this an impossibility. Bedroom walls really thin so we were up for a lot of the night due to the volume on... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Although you have written a long review you fail to mention whether all these concerns were reported to the Hotel? I have looked in the receord book and certainly there is not entry. I have just replied to a review on the same day where they say the breakfast was good and hot and you are saying it was cold.... More

Oswestry, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very clean hotel room. Thought it was unfair that you have to pay £2, a hour for Internet, if you have a large family it would cost a fortune. Breakfast was good and hot, but need more staff to helpas 1 person is not enough when it's busy.

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. Please refer to my comments on other reviews as regards the WiFi. I have taken note of your other comments and will pass them on to management. I trust the wedding was a great experience. More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the first weekend in August for a family wedding. Staff had been helpful when I had phoned prior to the stay and when we arrived as we needed to get changed our rooms were already ready although it was before the check in time. In total we had 12 rooms booked and everyone had a reasonably comfortable... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. I trust you had a lovely time at the Wedding and we look forward to welcoming you again some time in the future. More

Strabane, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for four nights for a business trip, and would never have booked it myself (my office did) if I had known in advance about the outrageous fees they charge for internet access - £2/hour is more than I've paid on some airlines! However, it wasn't an issue, as it turns out that the hotel's internet access was down... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you foor your review. I am sorry to hear the WiFi was not working. Unfortunately some areas get better reception than others. Gladly it does not happen very often but I can appreciate that it is frustrating. However, most Hotels etc charge for WiFi within the accommodation rate. Guests then believe it is free. We are considering doing this... More

London
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We'd booked to stay here following a wedding. We arrived at the hotel at just gone 11 and asked if we could have a drink in the bar. We were told by the very unwelcoming receptionist that under no circumstances could we have a drink as they'd finished for the night despite the fact there were still people in there!!... More

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Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. I am sorry you felt you had a hostile welcome. This is very unusual. Unless we have an extension to the terms of our licence the bar closes at 23.00 hours. The till is then closed and the days receipt is totalled. As the staff member said the only way she could serve you was... More

Andover
1 review
4 of 5 stars Reviewed 3 weeks ago

My second stay at this hotel. my daughter and I often visit Andover to see family and friends, and this hotel is great value, clean and not in middle of town, which can be noisy. Great breakfast included in price too. only concern was the wifi was not available, but was assured it would be fixed shortly. No frills, but... More

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Was this review helpful? Yes
Linda B, Guest Relations Manager at Quality Hotel Andover, responded to this review

Thank you for your review. So sorry the wifi was out of action, thankfully this is a rare occasion. Glad you enjoyed your stay and look forward to seeing you again when you visit friends and family. More

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Additional Information about Quality Hotel Andover

Address: Micheldever Road, Andover SP11 6LA, England
Location: United Kingdom > England > Hampshire > Andover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Andover 3*
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Also Known As:
Quality Inn Andover

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49

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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