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Alton House Hotel

Normandy Street, Alton GU34 1DW, England
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Best prices for: 1 room 1 guest
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Alton House Hotel
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Alton House Hotel
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211 reviews from our community

Traveler rating
    48
    60
    51
    33
    19
See reviews for
38
71
15
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (50)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (49)
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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Had a family room booked for one night, as attending a wedding in the area. Staff very pleasant and good customer service. Everything was very tired, so if your looking for clean lines and modern fresh look, this is not the place for you. Everything was clean although it didn't look that way from the dreary decor and low light.... More 

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London
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for one night at this hotel recently. On arrival we were greeted by a friendly and efficient receptionist. Whilst we agreed with other reviews that the hotel is somewhat tired and worn in the public areas, we were impressed with our room which was clean, comfortable and certainly to a standard you would expect for... More 

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Surrey
Top Contributor
194 reviews 194 reviews
24 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As with all other reviews that I've read about this hotel, it's in dire need of a refit. Everything looks tired and a bit worn. We booked a room here as it was the closest hotel to The Watercress Line train, and it was fine for that. Breakfast was buffet style. Not too bad.

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London
Top Contributor
92 reviews 92 reviews
39 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I award this hotel a rating of terrible not on the hotel itself but on the absolutely appalling customer service I received recently. I called the hotel on 24th February and reserved two double rooms for the night of Monday 13th April. I received two confirmation emails from Louise Cameron (reference numbers BK38397 and BK38398) on the same day. On... More 

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Travelers are raving about these Alton hotels

1 review
1 of 5 stars Reviewed 4 weeks ago

A friend and I had booked to stay at this hotel recently. The booking was made by my friend. A week before we were due to meet up, he was contacted by the Alton House Hotel and told that our booking for 2 rooms had been cancelled as wanted by a local company who under booked - also told that... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked what was decsribed as "A luxury double room". On arrival not impressed by the peeling paint around the entrance windows and the very worn carpet on the stairs. Reception - greeting was OK ish. The room, named The Cardinal Suite was wood paneled with a reasonable bed two dark brown leather sofas and a resonable amount of work/storage space.... More 

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romford
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 6, 2015

One night stopover.The hotel staff in general were very pleasant and courteous,Full english breakfast was as you would expect for a buffet style,plenty available,with ,if you wished cereals or a fresh fruit salad,which was fine. With an older style of property you get the ups and downs,nice large room (23) but from what we saw, showing it`s age as you... More 

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Alton, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 27, 2015

I come to this hotel every couple of weeks for business meetings. It is looking a bit tired but the management have this in hand. I have been to meetings in several rooms and one in particular has good views over the garden. The breakfast here is especially good.

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 26, 2015

Nice large room on 1st floor with good bed at rear of hotel, poor bar area with little charm, not much choice of beer and no real ale. We went to Railway Arms for decent beer and lots of choice. The "restaurant" was only bar food in the bar with no indication of a hotel menu or restaurant. We went... More 

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Nottingham, United Kingdom
Top Contributor
234 reviews 234 reviews
71 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stopped here one night with my wife following a funeral wake held in the hotel. The place is sort of resting on past glory and it desperatly in need of a serious make over. Everything is just about OK, but carpets are a bit thread bare, wallpaper has scuffs and paintwork is marked. Our room was OK but sparce, with... More 

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Amenities