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Holiday Inn Manchester-West

4.0 of 5 Liverpool Street | Manchester, Salford M5 4LT, England
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Holiday Inn Manchester-West
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Holiday Inn Manchester-West
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282 reviews from our community

Traveler rating
    54
    116
    70
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesterfield, United Kingdom
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Clean hotel, nice rooms but a bit dated in the decor and fittings. Very creaky floors Staff very helpful, as I was working nights they allocated a room at the end of a corridor and on the top floor, plus they have a sign for the door so you are not disturbed. Not much around as in an industrial area,... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for reviewing your recent stay with us. I was so pleased to hear that our team tried their best to accommodate your night shift's, and that you were happy with their efforts. Kind Regards Katie McKune General Manager More 

Burnley, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From arriving to checking out we had an excellent stay. There was ample car parking, we checked in early and the receptionist was friendly and efficient. The room was clean and comfortable and in good decorative order. We booked a taxi into town via reception which arrived on time that evening. The breakfast was delicious and there was plenty of... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We are so pleased to hear that you enjoyed your weekend in Manchester, and your stay with us here at Holiday Inn Manchester West. We hope to see you again soon on your next trip! Kind Regards Katie McKune General Manager More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Simple, no fuss, standard holiday inn. We arrived a couple of hours early and were able to check in straight away. Room was nice - comfy bed, hot shower, TV and tea & coffee facilities. The hotel is about a 20 minute walk into the city centre - we quite enjoyed the walk although it is a bit rough in... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking time to write a review of your recent stay with us. We are so glad to hear that you found everything up to standard and we hope you enjoyed your time in Manchester! We look forward to welcoming you back again soon, Kind Regards Katie McKune General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We paid £105 for the night and it was average for what we paid . For that price we would have expected breakfast included but wasn't they asked for us to pay £13.50 per person in top ? Wont stay again

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for your feedback. Our rates vary and depend upon the demand in the City, if there is an event on in the City such as a Concert or Football match rates in Manchester can be quite high. If you wish to have breakfast we would advise to book a breakfast inclusive rate when making your booking, as this... More 

derbyshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my partner stayed here for 2 nights as we visited for phoenix nights. Hotel itself is on a main road which is a bit of a building site so not the most pleasant area. It was only a 10 minute drive into the center. The reception area is very nice and the staff were welcoming. The room was... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to write a review of your stay and give us this very valuable feedback. I will ensure that our maintenance team look into the issue you have mentioned immediately. Thanks you once again, Katie McKune General Manager More 

plymouth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel a little run down, definitely not got the excellence of others in this chain. Room was standard, no frills. Dinner - staff were clearly not coping. My nachos were almost an hour in coming, and had a bit of burnt cheese on top-i did point this out to the manager. My jalapeño peppers were barely warm and served with... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

I am sorry to hear that you didn't find the service at our hotel up to your expectations. We pride ourselves on our staff training, so this is something I will be looking into personally, and ensuring a better experience is delivered in future. Thank you so much for bringing this to our attention, Kind regards Katie McKune General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Do not understand some of the reviews on here. Hotel took us 20 mins to walk to from Piccadilly station which passed in no time. Woman and reception lovely and helpful and let us check in early at 11am as we got into Manchester early. Rooms lovely clean and the hotel had a lovely clean smell to it. Currently sat... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We are so pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon on your next trip to Manchester! Kind Regards Katie McKune General Manager More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a frequent visitor to Manchester on business, the normal Holiday Inn Express I stay with was fully booked, but as a loyal customer to the IHG chain I had no initial reason not to try another in the group. On checking in, although the communal areas and corridors were newly carpeted and painted, this really is a tired hotel.... More 

Was this review helpful? Yes 3
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

I was very disappointed to hear that you did not enjoy you recent stay with us. The Duty Manager has given me a full report of the problem with the mattress, which has now been cleaned, and undergoing immediate investigation with our Housekeeping team. I am also very sorry to hear that you did not enjoy your meal of chicken... More 

Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2015

Location of this hotel was a good half hour walk away from the centre of Manchester and Salford Quays a plus point at least you don't have to pay for parking. I would say the hotel rooms need a bit of updating but the communal areas were more modern and the staff were all very friendly. Breakfast was a buffet... More 

Was this review helpful? Yes 2
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are very please dot hear that you enjoyed the breakfast and found the free car parking convenient. Regards Katie McKune General Manager More 

Kidderminster, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 21, 2014

Good hotel near Salford Crescent station, although the traffic does get very busy. Long way from the main shops, best to catch a train. Nice rooms with a lovely breakfast. Good location for Salford University, which is just up the road. Plenty of car parking space.

Was this review helpful? Yes 3
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking the time to review your stay with us. We hope you enjoyed your time in Manchester, and we look forward to welcoming you back again soon! Kind Regards Katie McKune General Manager More 

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Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester
Hotel Style:
#5 Luxury Hotel in Salford

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