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All 17 Salford hotels

Holiday Inn Manchester-West

4.0 of 5 Hotel   |   Liverpool Street | Manchester, Salford M5 4LT, England
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Holiday Inn Manchester-West
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Ranked #9 of 17 hotels in Salford
A recent review
3 of 5 stars reviewed yesterday
LeedsDerek LEEDS
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224 people have reviewed this hotel

Traveler rating
    40
    89
    61
    20
    14
See reviews for
27
63
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66
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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LEEDS
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Wonderful service at this hotel,every member of staff completed their role with a smile on face and nothing was too much trouble. Excellent steaks in the restaurant,far better than normal expectation from hotels. If you are planning a trip to Manchester use this hotel you will not be disappointed.

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UK
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel to end a week's holiday in other cities, and to visit Old Trafford- the stay was a birthday present for my partner. The staff were friendly but didn't seen too fussed about doing their job. The communal bar area was constantly full of dirty dishes and glasses. No tables were cleared during the hour or so we... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for your feedback. I am very sorry to hear that you did not enjoy your stay with us. We appreciate all guest feedback and this will be passed on to our Department Managers for immediate investigation. I am also sorry to hear that you did not feel that the hotel was good value for money. Our... More

Fort Myers, Florida, United States
Top Contributor
51 reviews 51 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was there in connection with a special function that takes place every third Saturday of March. This year, we were frozen out of our usual venue and wound up at this Holiday inn. It turned out to be a nice place and it is possible we will return again next year. The rooms, lobby area, bar, and dining room... More

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IHGCare, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear Jim H, Thank you for taking the time to express your thoughts and concerns. It is nice to know that our hotel met your expectations. I'd like to apologize however for any inconvenience you may have had with the Wifi connection. Despite this, it is good to know that you are considering to stay with us again. We hope... More

plymouth
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014 via mobile

Good falue for money breakfast was very good and fresh , rooms were average and very cold , 10 mins from centre si good for shopping , on a industrial estate so not much to look at .just of the motarway

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We hope that you enjoyed the concert! Thank you for taking the time to review your recent stay with us. I am sorry to hear that you experienced a problem with the room temperature. Our team are on hand 24hrs a day to assist with any problems you may have, please do not hesitate to speak with them in future.... More

West Midlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 23, 2014

Myself and my husband stayed at this hotel for Valentines weekend, for the price we paid we did expect a lot more unfortunately. I don't take joy from writing negative things, however I do tell the truth. Arrival... On arrival at the Holiday Inn we were greeted by a quiet/shy member of staff, he was efficient however being front of... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to write a review and give us detailed feedback. All feedback is very valuable to us and I will ensure that the points you have raised are looked into ASAP! Kind Regards Katie McKune General Manager More

Rhyl, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2014

Stayed here a couple of weeks ago on a saturday night as hotels closer to town were full or had hiked their prices. Was a bit apprehensive as to what to expect due to mixed reviews. However hotel is of a very good standard and much better than some reviews here signify. Admittedly the are is poor and hotel seems... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

So pleased to hear that you enjoyed the hotel and found the team helpful. We hope to see you on your next trip to Manchester! Kind Regards Katie McKune General Manager More

West Midlands
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 14, 2014

I used this hotel for one night after struggling to get a hotel in the heart of the city. Upon check in the receptionist was very friendly and extremely efficient. The bar areas were clean and tidy, the hotel corridors are very light and airy but look very dirty due to having very light carpets. The room was a little... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking the time to review your recent stay with us, we very much appreciate your feedback. I am so happy to hear that you found the team friendly and helpful and I will ensure these lovely comments are passed on. Regards Katie McKune General Manager More

Glasgow, United Kingdom
Top Contributor
70 reviews 70 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 12, 2014

Had a fantastic weekend down at Manchester this week when we went to see Manchester UTD play at home. We used this hotel (2 miles walk from the ground) as a base and it was perfect. Clean rooms of the highest quality and very friendly staff. They could not have been more helpful advising us on local restaurants (taxi to... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for reviewing your recent stay. I am so pleased to hear that you had a great time at the football, and found the staff accommodating. I will ensure that your lovely comments are passed on to the team. We look forward to seeing you on the next visit. Kind Regards Katie McKune General Manager More

Bournemouth
Top Contributor
51 reviews 51 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 24, 2014

I stayed here for 4 nights in January. I nearly left after the first night but the £50 early exit fee put me off. (It is there for a reason). As has reported elsewhere this is in an old, run down industrial area (my room had a view of a scrap yard) and not near enough to central Manchester to... More

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Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. Please let me know where you saw the information on the early departure fee - this is not the case for all reservations and depends upon what rate you booked. I am glad that you found the team helpful, and will pass your comments on... More

ashby de la zouch
Top Contributor
75 reviews 75 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 22, 2014

First time in this hotel, not an ICH build, and there is a lot of work to do for the current management which I was told was being done, they had only been in the hotel for three months, There is nothing they can do regarding the location, a car is essential. OLd Trafford is about 4 minutes in one... More

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to review your recent stay with us. The hotel is going through a programme of planned improvement and improvements are on going. Thank you once again for your valuable feedback, Kind Regards Katie McKune General Manager More

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Additional Information about Holiday Inn Manchester-West

Also Known As:
Holiday Inn Manchester-West Hotel
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Manchester West
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester
Address: Liverpool Street | Manchester, Salford M5 4LT, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Salford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Official Description (provided by the hotel):
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 
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