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Holiday Inn Manchester-West

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Liverpool Street | Manchester, Salford M5 4LT, England
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Holiday Inn Manchester-West
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Holiday Inn Manchester-West
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298 reviews from our community

Traveler rating
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    124
    73
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 days on a course,on arrival was checked in quickly by the reception staff,who I always find to be very happy and smiley...the room was a bit small and find a few stains on the floor,the bathroom needed a refit..mould on tiles and floor and smelt a little bit.as I was on course paid for by the... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking the time to review you recent stay with us, I am so pleased to hear that you found the team helpful. Kind Regards Katie McKune General Manager More 

Bishops Stortford, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel because of secure parking and location in terms of ManU. We weren't expecting a lot but the hotel exceeded our expectations. The rooms were comfortable (though on the small side), communal and bar areas were comfortable and pleasant places to sit and read the papers or chat (though it got noisy on the morning of the... More 

Was this review helpful? Yes 1
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Myself and our team are so pleased to hear that you enjoyed your stay with us. We hope that you enjoyed that Match - and look forward to welcoming you the next time you visit Manchester! Kind Regards Katie McKune General Manager More 

Formby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Ample secure parking and located conveniently close to Manchester city centre. The communal areas of the hotel are modern, inviting and well maintained. The let down from both visits has been the dated rooms, especially when compared to 'budget' Express counterparts offering much more modern feeling, better finished and maintained rooms. One single plug outlet by the desk (none by... More 

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Bridgend, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located on an industrial estate in west Manchester so not the ideal location if you want to go out for a wander about. However we were only here overnight so it was fine for our needs. Gated carpark which is locked at night and you are buzzed in, very friendly and efficient reception staff. The hotel corridors were bright and... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to review your recent stay with us. We appreciate your feedback and will look into replacing the toaster. We are very pleased to hear that you enjoyed all other aspects of your visit! We hope to see you again soon, on your next trip to Manchester! Kind Regards Katie McKune General Manager More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Booked two rooms for the eve of the Manchester marathon. The staff are very friendly and most accommodating for special needs - my daughter who was a runner needed plain carbohydrate dishes ahead of the race. The hotel was full but they obliged for dinner and breakfast and let us use the rooms for a shower and to change after... More 

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking the time to review your recent stay with us. We hope that you daughter did well in the marathon! I will pass on your kind words to our team. Kind Regards Katie McKune General Manager More 

Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed one night here on business and would recommend this hotel. The room was comfortable although probably the smallest TV I've seen in a HI. Handy for local restaurants and bars. Very good breakfast and friendly staff. Will probably come back for a weekend stay in the future.

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for reviewing your recent stay with us it is very much appreciated. We look forward to welcoming you again soon! Kind Regards Katie McKune General Manager More 

llanelli
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 6, 2015

I don't know what some people expect but our room was lovely, choice of 2 pillows (soft or firm) nice comfortable bed and all the amenities you would expect. The staff were lovely but a special mention has to go to Kim on the restaurant/breakfast area what a lovely cheerful, happy and attentive member of staff, I would visit again... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Top Contributor
64 reviews 64 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed here on for 1 night to go to the obrien show in Manchester Staff were very friendly on reception check in was quick, my room was spotless as was my parents next rooms 14 and 15 on the ground floor Beds really comfy got a great sleep Large modern tv in the room, desk, WiFi, wardrobe, iron, kettle, pen... More 

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Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 4, 2015

We stayed here for 1 night as it was booked as a package deal for an event we were attending at the phones 4 U arena. I have stayed with the ihg chain before in both HI & HI Express. Firstly the positive. This was breakfast which was on par with most of the hotels I have stayed at based... More 

Was this review helpful? Yes 1
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to review your recent stay with us, your feedback is very much appreciated. Please rest assured that this is not our usual standard of service in terms of menu options and our Head Chef will investigate immediately as to the reason behind this issue. Thanks you once again for this valuable feedback,... More 

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Lyndhurst, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2015

Excellent location for a quick overnight stop over whilst travelling on business. The breakfast was good with a good range of options. No major problems or challenges with room, which was clean and tidy.

Was this review helpful? Yes
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We are so pleased to hear that you enjoyed your recent stay and breakfast with us. Thank you for taking the time to review your stay and we hope to welcome you again soon! Kind Regards Katie McKune General Manager More 

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