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Holiday Inn Manchester-West

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Liverpool Street | Manchester, Salford M5 4LT, England
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1 room 1 adult
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Holiday Inn Manchester-West
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346 Reviews from our TripAdvisor Community

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Hoylandswaine, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed in this hotel as we were spending 2 days visiting the city. The location is within 20 minutes walking distance from the centre but in an industrial area that is undergoing development so not very attractive. The building is a bit run down but clean and comfortable. We had breakfast here only but is was not up to... More 

Helpful?
Thank Mike B
Willaston, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was nice enough for the type of stay my friend and I were having. The room was clean and the hotel was quiet. The staff weren't amazing, hard to locate somebody at reception/bar. Wondered if less staff on shift due to quieter period. Good location and great that parking included, that was my main attraction to this hotel.

Helpful?
Thank Sadie W
Oxford, England, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very pleasantly surprised at the quality of the room for the price that we paid. The room had a very comfortable bed and a good sized wardrobe with a safe to keep everything tucked away. The only downsides to the room was that the bathroom needed a bit of an overhaul, a lot of the floor tiles are cracked, as... More 

Helpful?
Thank Stuart B
Essex
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We obtained tickets for the recording of Question of Sport in Media City and booked this hotel as it appeared close to the city centre and media city, which it is. The hotel is situated in the middle of an industrial area on a main road, Liverpool Street, but we were not disturbed by any noise. The hotel is rated... More 

Helpful?
Thank 72pj
Thornton Hough, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Room small, dated and with the biggest gap I have ever seen at the bottom of the door! Service was very poor in the restaurant ... both nights they forgot to come back to take my order and the menu very limited. Breakfast was ok. The only reason I stayed here for work was because the Premier Inn was full... More 

Helpful?
Thank helmbroken
Southend-on-Sea, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

very basic rooms, more like a Holiday Inn Express. Rooms small but adequate, extremely limited services/choices in the restaurant in the evenings. Our dead lock on the door was broken and never repaired despite being reported on the morning after our check in on a 3 night stay. However all the staff we encountered were friendly and helpful. If you... More 

Helpful?
Thank susan j
Wiltshire, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean and bed reasonably comfortable but the bathroom in need of replacement. The bath was old and tatty. Some of the floor tiles were cracked and there were hair line cracks in the sink. The bed and bath linen were of good quality The breakfast buffet had good selection and the hot food was freshly cooked to... More 

Helpful?
Thank CDW1914
Retford, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was a good size and fit three grown women in no problem. Shower was nice, warm and roomy. Made good use of the bar, but didn't eat there, the food that came out to other people looked good though. Good location to get to media city & also the city centre. Staff were helpful with ordering us a taxi... More 

Helpful?
Thank C_M_Rhere
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Amazing staff, very helpful & pleasant. Recommend by Salford Crescent train station staff. Breakfast was great, egg white omelette fluffy & light. Clean room if not somewhat dated. High pressure & heat controllable shower that washed those cobwebs away first thing.

Helpful?
Thank Liam M
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

last time I stayed here I had a full refund as the room was so poor. Same again I'm afraid. The shower has black mould, and The edge strips have come off the units in the bedroom exposing the chipboard below. £129 for the night !! Not worth £30. I only booked in again due to the location, which is... More 

Helpful?
Thank Zillip
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear Zillip, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the general condition and cleanliness of our room and shower. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your... More 

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