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All 17 Salford hotels

Copthorne Hotel Manchester

4.0 of 5 Hotel   |   Clippers Quay | Salford Quays, Salford M50 3SN, England
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Copthorne Hotel Manchester
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Ranked #13 of 17 hotels in Salford
A recent review
4 of 5 stars reviewed 3 days ago
adav43 wordsley,stourbridge.
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709 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
wordsley,stourbridge.
Contributor
16 reviews 16 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the Copthorne for a two day break, the reception staff were very friendly and we were soon on the way to our first floor room. The room was excellent tea ,coffee, clean towels and a pleasant view of the Quays. We could not use the shower as the water was to hot and there was no way... More

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for reviewing our hotel. I am pleased to read that overall you had a pleasant stay with us. I am however concerned about your comments around the damaged window and roof tiles. Please be assured that this will be investigated as a priority. Thank you again and I hope that we will have the... More

Gants Hill, London
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Aside from its location being beautiful, stylish and trendy, the Copthorne has excellent transport links to Central Manchester and is a pleasant walk away from Media City, its trendy pubs and the Lowry and Imperial War Museums. From the point of arrival, we were made to feel welcome by the friendly reception staff and the restaurant staff were willing to... More

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for your 5 Star review of our property. Your positive comments are really appreciated and of course will be shared with the team. I do hope that we will have the opportunity of welcoming you back soon. Kind regards Tim Cadman General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On way back from a night's stay at this hotel and can honestly say after reading some of the reviews I was a bit wary staying here. When I arrived, the staff were pleasant on reception, the room wasn't ready to which I received a free drinks voucher because of the inconvenience. When I did go into my room, it... More

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for your review of our hotel. The team work hard to ensure that every guest has a great stay with us and when we do get it right it means a lot that our guests recognise it. I will make sure that your comments are shared with the team. Kind regards Tim Cadman General... More

Wells
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Apart from the reception staff, the service was dreadful. Arrived in our room to find someone had used our toilet and left a rather large present in there! The breakfast staff took 3 attempts to serve a cup of tea without it being cold, half a cup or no milk! The actual hotel itself needs a good overhaul, and is... More

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for your review of our hotel. I was very disappointed to read about the poor impression you gained of our hotel. Please be assured that your comments will be investigated and where appropriate, corrective action will be taken. Over the next 12 months significant capital investment is going to made into the fabric of... More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Staying for one night room was £54 so reasonably priced. Room is rather dated and could do with renovation especially the toilet and the cupboard door was a bit wonky. Hotels.com rates this as a four star, but I think that's rather generous. Location is ok - Trafford centre is near by.

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for reviewing our hotel. Your comments about the hotel room needing renovation are well made and I am pleased to confirm that over the next 12 months the hotel is to receive significant capital investment in both the rooms and public areas. I hope that we will have the opportunity of welcoming you back... More

London
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent 3 nights in the Copthorne last week - checked in on a Thursday and out on Sunday for a mix of business and pleasure - Had a fantastic stay. Room was clean and well appointed with a fantastic view of Salford Quays. The staff were excellent and very helpful and there was ample parking (even on a Friday... More

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Chinnor, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Good hotel for visiting Manchester with a large free car park and the tram stop very close. All staff were very friendly and helpful and the room was fine with a decent bed. However, we stayed 2 nights and the room wasn't serviced for the second night. The staff responded well to that with a complimentary drink in the bar... More

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Weymouth, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good sized, clean rooms with comfy beds. However, the decor is pretty old fashioned (was peach and blue ever in vogue?!) and some things weren't working. For instance, only 2 channels on the TV worked, the curtains barely closed and the lack of temperature controls meant an open window and some traffic noise overnight. Just okay for me, didn't quite... More

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Tim C, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Guest Thank you very much for taking the time to review the hotel on Trip Advisor. I have made a note about the TV channels not working and the issues with the temperature conrols and I will ensure that these are looked into as a matter of urgency. With regards to the decor, I appreciate that it is tired... More

Preston, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived at the hotel we were pleased to find the large, free, carpark. We checked in and the staff were very friendly. Our room was nice and all the facilities you would expect, we're available. It was very clean and the bed was comfortable. As other people have said, the decor in the rooms is very dated. But,... More

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birmingham
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Efficient check in by friendly staff. Good location in a quiet part of the quays, so had a good nights sleep in a comfy bed. Just a short walk to the amenities. Hotel was clean and room was a good size overlooking the quays. Shower was invigorating and nice toiletries.

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Additional Information about Copthorne Hotel Manchester

Also Known As:
Copthorne Hotel Salford
Copthorne Hotel Manchester Salford, Greater Manchester
Address: Clippers Quay | Salford Quays, Salford M50 3SN, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Salford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Manchester 4*
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