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Copthorne Hotel Manchester

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Clippers Quay | Salford Quays, Salford M50 3SN, England
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1 room 1 adult
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Copthorne Hotel Manchester
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1,169 Reviews from our TripAdvisor Community

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Windsor and Maidenhead, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Attending a meeting here, Lunch was a choice of lukewarm curry or lukewarm vegetarian dish. Conference started 30 mins late as room had been set out banquet style not classroom as booked and had to be changed They were advise before lunch but still took 1 1/2 hours to respond. Enclosed room Aircon not working and VERY noisy other conference... More 

Helpful?
Thank stuart0505
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Being the very latest reviewer and having stayed here back in August (ish) I can confirm zero has changed. Therefore, whilst it is admirable that "Jonathon" has responded to pretty much every comment, absolutely nothing has changed, zero, Nada, zip. Therefore either "Jonathon" is someone employed to respond to these posts specifically or M&C aren't listening to their manager and... More 

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Helpful?
Thank Tony C
Basingstoke, United Kingdom
Level Contributor
300 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ideally situated for Old Trafford and Salford Keys, the city centre is about 10 minutes away. We were there on a game night so the car park and bar were packed either side of game time. It over looks some water feature and is not far from a few places to eat and drink. The room was very clean quiet... More 

Helpful?
Thank Dale H
Nottinghamshire, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great location for Old Trafford and free parking definitely helps, however the hotel is very dated and more like a 3* than 4*. The rooms smell very stuffy as do the bathrooms. There aren't many plug sockets in convenient locations which is not helpful when travelling on business. My mattress was actually slanted so I felt like I was rolling... More 

Helpful?
Thank Nosha1986
West Bromwich, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Well...what can i say...me and my partner stayed here for just one night 30.01.16.. impressive looking hotel not too far out of town approx 2.5 miles,,,tram stop only 2 minutes away...nice clean room and great breakfast so what went wrong..?? The man staying in the next room,,!!! thats what. We knew he was noisy in the afternoon when we arrived..TV... More 

Helpful?
1 Thank baggiebev
York, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Paid £49 for a room on Saturday night, the hotel room was spacious and bed comfy. Bathroom could have been cleaner but for the price we paid we were very happy. Excellent location and car park. The bar is pricey but there are pubs near the hotel. One recommendation I would make is that I found this hotel through one... More 

Helpful?
Thank maddyosborne
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear maddyosborne Thank you for the kind feedback following your stay. I will discuss the cleanliness levels with the housekeeping team and ensure this addressed. We would always recommend guests look for accommodation direct on our website, whilst rate parity exists in the market, occasionally an offer is available directly online. Kind regards Jonathan More 

Liverpool, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

After reading the reviews I was not expecting too much from this hotel I was pleasantly surprised Room was clean and spacious Bed very comfortable and there was no noise from the other rooms The staff were very friendly Nothing was too much trouble Breakfast was top class Seated very quickly and waitress lovely and chatty Food was hot and... More 

Helpful?
Thank John H
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear John H Thank you for the kind feedback following your stay. On line reviews are great, but we would always advise the feedback provided is from a personal opinion at a specific moment in time. We look forward to welcoming you in the future. Kind regards Jonathan More 

Windermere, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a decent size room overlooking the quays couldn't fault it although some of the furnishings are a bit tired they absolutely did the job. Ate lateish (9 30 in the bar) and food was v good. Hotel well located for Old Trafford and even for a quieter trip to Manchester as the city centre is a metro ride... More 

Helpful?
Thank Jo D
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Jo D Thank you for the kind feedback. We sincerely hope to address the bedroom soft furnishings and case goods this year. We successfully completed the replacement of carpets to 48 bedrooms and all of the corridors over the last couple of months and do hope this has made a positive impression to our guests. Kind regards Jonathan More 

Lincolnshire, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had a 4 night business stay in a room with a view looking out onto the quays. A decent room albeit just slightly tired. However I would be happy to return. The pillows were well flattened and hard. One of the 2 lifts was out of action. The glass in a fire door on the ground floor facing the... More 

Helpful?
Thank Canbear1415
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Canbear1415 I really appreciate the constructive feedback and will certainly share this with the team. In response to a couple of points you raise, the lift was repaired last week, we await the contractors to replace the glass, damaged following heavy winds, and all of our twin duvets and pillows will be replaced during February. We continue to invest... More 

Wrexham, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came for a concert and booked late and was happy had Very Comfy beds with big rooms and clean,great brekkie and free parking.Close to city centre too.Would stay again for sure if in Manchester,Good curry cross road too.

Helpful?
Thank 69sunnydee
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear 69sunnydee Thank you for the kind feedback. We look forward to welcoming you when you are in Manchester again. Kind regards Jonathan More 

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