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Copthorne Hotel Manchester

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Clippers Quay | Salford Quays, Salford M50 3SN, England
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1 room 1 guest
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Copthorne Hotel Manchester
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Poulton Le Fylde, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked a accessible club room via Hotel.com for two nights for £136 which included breakfast, Wifi, Sky Sports and two free drinks vouchers + 10% off an evening meal. The hotel itself looked ok in the foyer and the bar/dining areas but the room was disappointing - very dated and was on the front which was extremely noisy being... More 

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Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is not 4*. It's barely 3. It's very tired and roasting hot with no AC. It's a horrible feeling knowing you have overpaid by well over 50% (and I got a 'deal'). You win some you lose some. This was a definite LOSS! I will never stay here again and it throws into question the Millennium brand.

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived to hotel at 11 am no room was available or ready for us yet. We left our luggage in payed for room and was told to come back later. We were there for the football it's about 10 mins walk to old Trafford football stadium. After the match we got back to hotel about 4pm room still wasn't ready... More 

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Waterford, Ireland
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This is probably my eight time staying in this hotel over the years. It was clean but it has definately lost its edge. The staff are going through the motions, the energy levels and attitudes were less than impressive. The rooms were clean but the bathrooms are very much dated.No AC. I have to say it was the first time... More 

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Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Michaeltmbyrne Thank you for your constructive feedback which is duly noted. We continue our programme of investment, and sincerely hope that some of the carpets will be replaced in the very near future. This will be followed by further enhancements to the bedroom product early next year. As for the food and beverage offerings, these are currently being addressed... More 

Manchester, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

The staff at the hotel were very warm and helpful. The bedrooms are are a good size and some are a little dated, but more importantly are comfortable and were always very clean throughout my 8 day stay. The food, breakfast and evening are of a good standard and the service in the restaurant is very good, especially Carol who... More 

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Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear DavidoManch2015 Thank you for sharing your kind feedback following your recent stay with us, and recognising the team members who have enhanced your experience. We hope you will return soon. Kind regards Jonathan More 

Laceby, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a £50 per night hotel charging £80. It is well overpriced. The hotel is tired and badly in need of a re-furb to justify the price. Hallway carpets have splits in them, baths have chips in the enamel. Its saving grace is an excellent full English breakfast and its proximity to Old Trafford. PS When are UK hotels... More 

Was this review helpful? Yes 1
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Chrisj1947 Thank you for sharing your constructive feedback. We continue our programme of investment, and sincerely hope that some of the carpets will be replaqced in the very near future. This will be followed by further enhancements to the bedroom product early next year. I will investigate the WIFI comment further, as this is currently a complimentary service across... More 

Island of Malta, Malta
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A good place to book if you are visiting to watch the match at old trafford. Very close by and decent hotel. Price was ok too. Some fans also watch matches in the reception area and the atmosphere was nice. Some restaurant close by as well. Good choose for matchday bookings

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Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear RichardAgius Thank you for sharing your positive experiences of the hotel with the wider TA audience. Kind regards Jonathan More 

England
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a good location near to the Exchange Quay tram stop. There are a few restaurants nearby. I only used the one in the hotel for breakfast which was reasonable. The hotel is in desperate need of a makeover as the rooms are very tired. However, it was clean, tidy and comfortable, apart from no air conditioning... More 

Was this review helpful? Yes
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Euro1999 Thank you for the constructive feedback. We continue our programme of investment having replaced all of the beds in the hotel in 2014, with a programme of works planned to enhance the bedrooms.We hope to bring news on this in the near future. Kind regards Jonathan More 

St. Neots, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Very nice, spacious room but... My room had no air condition and the windows could not be opened due to some security installation to them; so my room was literally 30°C hot, I found it hard to fall asleep. In the bathroom the cold water tap was resonating badly causing a loud trumpet-like sound. Also in the bathroom the extraction... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was run down, decor stuck in the 70s and staff not overly friendly apart from the cleaners. We stayed for our anniversary part of a deal off wowcher.. Lesson learnt. 1 night stay and breakfast for £70 odd. My parents paid for another night for us at £89 on the Sunday and gave card detail to book. When... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Old Trafford(8)
  • Very good(6)
  • Air conditioning(3)
  • Car park(3)
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