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Holiday Inn Express Manchester - Salford Quays

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Waterfront Quays | Salford Quays, Salford M50 3XW, England
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Holiday Inn Express Manchester - Salford Quays
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852 Reviews from our TripAdvisor Community

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Croydon, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very nice location on the waterfront near to Media City and the Lowry Centre. Easy to find with plenty of parking. Rooms comfortable and well equipped. Staff friendly and nothing too much trouble. Breakfast, although busy was continually stocked and produce was fresh. An excellent hotel that has done budget very well, when many other examples have not.

Helpful?
Thank Adam S
Norwich
Level Contributor
69 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was fine,staff good,room overlooking the quays . Could see the Lowery so handy for that. Newly done nice decor good shower. Only downside was heating and cooling, was set at 19-22deg so couldn't turn it down it was very hot in night. The window doesn't open only a small vent at top. Breakfast was o.k as people have said... More 

Helpful?
Thank fishnorwich
DGM_Salford, Guest Relations Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Fishnorwich, Thank you for your comments. We are very lucky to have such a fantastic location on the waterfront of Salford Quays, not only for the views but there’s so much to do and see! I’m sorry to hear that your bedroom was too hot for you. Our Guest Service Team are available 24 hours a day and will... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Nice check-in experience with Gus and a decent nights sleep. Room looked out on Old Trafford but Man Utd played away so rooms were great value. Walking distance from OT and Lowry, all in all a decent budget hotel around canals. A few chain restaurants about 5 minutes walk away. Cinema opposite. But when it came to breakfast, I experienced... More 

Helpful?
Thank Simon C
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Simon C, Thank you very much for sharing with us your feedback regarding your stay with us. I am very disappointed that your stay was let down by your experience at Breakfast. The experience that you describe are not what we work towards and I will personally be speaking to the team regarding this to help ensure that our... More 

Noord-Holland, Netherlands
Level Contributor
16 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice clean hotel with good beds. Centrally located with close proximity to Manchester United stadium and restaurants. Also public transportation is close by. Breakfast is average, not bad at all but also not super good. Too bad that there is no gym.

Helpful?
Thank MvW72
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear MvW72, Thank you very much for sharing with us a review of your recent stay. I am pleased to read that you found the hotel to be centrally located, and we are indeed in a wonderful location for Manchester United, MediaCity UK and a short tram ride into the city centre. I would like to thank you for your... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

First of all, this hotel is not worth the money at all. Room- Asked for a double room, was given a twin room with the beds pushed together.. Not what I asked for. Bathroom was modern but other than that just an average bed and a TV. Not bad room but negatives from the other aspects of this hotel bought... More 

Helpful?
Thank Bradley-challis94
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Bradley-Challis94, Thank you for your feedback. I’m sorry to hear that some aspects of your stay didn’t meet your expectations. Our prices are very competitive with the hotels in the area and with all rates with us are inclusive of our Express Start Breakfast, which is a continental style buffet breakfast with 3 hot items. I’m sorry this wasn’t... More 

Leicester, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked as we are visiting the area to see family. Booked online, very impressed with the price. Parking on site for a very decent rate. The room itself was very clean and a good size. The bed, well if I could have got it in my case I'd have sneaked it home. One of the best nights sleep that I've... More 

Helpful?
Thank Simon A
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Simon A, Thank you for your 5 star review. I’m pleased that you’ve enjoyed your stay and had great comments across the board, in practically about our beds, which I have to agree with you – I wouldn’t mind one at home! Its great news that you will return, I look forward to seeing you again. Kind Regards, Tom... More 

UK
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, for the price I wasn't expecting anything special although upon arrival I was pleasantly surprised. Check in was easy and efficient and Vicky on reception was the first person I spoke to when arriving. First class service, everything at the hotel was explained. The rooms were also very smart and clean. Comfy bed and the room was jutted... More 

Helpful?
2 Thank dgalaxy999
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Dgalaxy999, Fantastic! Thank you for sharing your comments. I love it when we’ve exceed your expectations and I’m thrilled that you will return. I look forward to welcoming you back! Kind Regards, Tom Clarke Deputy General Manager More 

Lancaster, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely large, clean room with everything we needed. Pleasant staff throughout. We had a drink in the bar quite late, and ended up with a few of us playing twister as various games were provided, which made for a lovely end to our stay.

Helpful?
Thank theblossoms
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear TheBlossoms, Thank you for your feedback. I’m thrilled that you enjoyed your stay. I’m sure your next visit will be even more enjoyable! Kind Regards, Tom Clarke Deputy General Manager More 

St. Albans, United Kingdom
Level Contributor
214 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There was a quick and simple check-in, you can also enter your car reg on a monitor (so that you don’t get a parking fine). The room was fairly standard, but had a nice view out onto the quays. There was a big thick duvet on the bed, which was a comfy mattress. The room was quiet and dark at... More 

Helpful?
1 Thank Eddie M
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Eddie M, Thank you for taking the time to share your feedback. I’m delighted that you had a good night’s sleep, in our newly refurbished bedrooms! Unlike our competitors our Express Start Breakfast is included in all of our rates and is a continental style breakfast with 3 hot items, Sausage, Scrambled egg and baked beans. I look forward... More 

Nottingham, United Kingdom
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay with the IHG group with work and most hotels in the group look the same and what makes the difference is the staff, The staff at this hotel are brilliant very friendly, polite and make you feel very welcome. The hotel is spotless both in the reception area and the bedrooms. My room was well maintained and the... More 

Helpful?
Thank ClanGraham
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear ClanGraham, ‘Brilliant’ – well we can’t ask for more than that! I practically like your comments about our Guest Service Team, all of which thrive on delivering a great guest experience, I’m pleased you saw this and have taken the time to share your feedback. Hopefully, we will see you again soon. Kind Regards, Tom Clarke Deputy General Manager More 

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