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Holiday Inn Express Manchester - Salford Quays

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Waterfront Quays | Salford Quays, Salford M50 3XW, England
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Holiday Inn Express Manchester - Salford Quays
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Holiday Inn Express Manchester - Salford Quays
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689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guysborough, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed for 3 nights (3 adults, 1 teen) in a room with 1 bed and a sofa bed. Hotel staff were friendly, breakfast was good and the room was clean. However, the room was very small (had to climb over sofa bed to see out window). I'd recommend this hotel for 2 people per room but not for 4... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Denise H, Thank you for your comments. I’m pleased that you found our team to be friendly and you enjoyed our Express start Breakfast, which don’t forget at Holiday Inn Express it is included in room rate! I was disappointed to read that you found our hotel expensive. Our rates are very competitive to other hotels in the area.... More 

St. Neots, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A perfectly good hotel. It is a little bit soulless, but it is fine as a base. I stayed over for a night as I was working nearby, but it would work well for going into Manchester - Salford Quays tram stop is very close. The staff were polite and efficient, getting us checked in quickly. My room was immaculately... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Guest, Thank you for your comments. At Holiday Inn Express Manchester Salford Quays cleanliness is extremely important to us and to hear that your room was immaculately clean is great! I will pass your comments on to the housekeeping team. With our fantastic location with a wide range of bars and restaurants there’s plenty to choose from! We do... More 

Llandudno
Contributor
20 reviews 20 reviews
7 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night prior to a course. The two staff on arrival at the reception desk were excellent (a man and a woman). They were friendly, professional and had a fantastic sense of humour. My room was on the fifth floor and was clean and comfortable. The bed was one of the best hotel beds ever and I... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Hellypops, Thank you for your review. I’m pleased that you had a warm welcome from our Guest Service Team and had a fantastic night’s sleep! Im sure your next visit will be just as enjoyable! Kind Regards, Tom Deputy General Manager More 

Forres, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is close by to metrolink, restaurants, supermarkets and Old Trafford with the added bonus of being able to see it from my bedroom window. Staff were really nice. Had a problem with the heating and the man on reception brought me a heater and gave me a drinks voucher as well which was unexpected but appreciated. Atmosphere in the... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Guest, Thank you for leaving your 5 star rating! I’m pleased that you took full advantage of our great location in the heart of Salford Quays. I am sorry to hear that you had an issue with the heating in your room , however it’s great to read that a member of Guest Service Team dealt with this quickly... More 

Whitehaven, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely little budget hotel with great parking and nice location.Rooms clean and all facillities accept a bath!Break fast hot and cold choices.Beware drinks at the bar overpriced £5.39 for a bottle of Stella Cider.

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Judy S, Thank you for your feedback. I’m pleased you enjoyed your visit and our Express Start Breakfast, which is included in all rates! I look forward to seeing you on your next trip to Manchester. Kind Regards, Tom Deputy General Manager More 

Marske-by-the-Sea, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked the room online, with no problems. Arrived at hotel and warmly greeted by reception staff (Pedro). Went to room (6th floor) to find sofa bed not made up. Thought we had to make it up ourselves but realised no bedding. Went to reception and were told it was only booked as a double. I felt awful as it was... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Guest, Thank you for your feedback. I am disappointed to read that the sofa bed was missed in your bedroom. I do apologise for this and I will be looking into this to prevent it happening again. I’m pleased that Pedro, one of Guest Service Assistants made you feel welcome. I will pass your comments onto him. Thank you... More 

1 review
4 of 5 stars Reviewed 1 week ago

Came up for my 50th birthday treat Man Utd v Spurs. Really close for All football fans. Hotel really clean and staff very helpful. Breakfast was lots of choice and the hot food kept topped up. Only negative thing for us was the shower. Pathetic would be how I describe it. Would not put us of coming back. Enjoyed our... More 

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Dave T, Thank you for taking the time to leave your feedback. We are located just a short walk from Old Trafford which is perfect when coming to watch the game. I’m pleased that you enjoyed our Express Start Breakfast, which don’t forget is included in your room rate! I’m sorry to hear that you had an issue with... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice and clean, and the location is good. I had a modern room with a very nice view. However, breakfast was poor with limited choices of hot food. This is a problem with all holiday inn express hotels. I would still recommend it though.

Was this review helpful? Yes
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Krzysztof, Thank you for your review. I’m disappointed to read that our inclusive Express Start Breakfast wasn’t to your liking. We are always looking to improve on our aspects of the hotel including our breakfast. I hope your next stay you will have a more positive experience during breakfast service. I am pleased that you would recommend our hotel;... More 

Chatham, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a good stay. We came to see a match at Old Trafford and it is well placed for the stadium. It was rather expensive for the quality of fittings in our room. Particularly the price we paid for match night which was £50 more expensive than that paid for the previous night. This is somewhat understandable but the quality... More 

Was this review helpful? Yes
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear Rachel L, Thank you for your review following your recent stay with us. I am pleased to read that you found our location and proximity to Old Trafford to be perfect for your visit to watch Manchester United. It is also fantastic to read that you found the staff and the cleanliness of the hotel to be excellant, as... More 

Bristol
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've never been to this area before and was only staying overnight so my son could go to the National Cycling Centre which is about 5 miles away. Firstly, I was impressed by the location being right on the waterside. We were lucky enough to have a room overlooking the water and enjoyed spotting the birdlife (gulls, coots, ducks, swans,... More 

Was this review helpful? Yes
DGM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review

Dear BristolCello, Thank you for your 5 star review. I am delighted you enjoyed our peaceful location, and yet found us to be ideally located to travel across the city to attend the National Cycling Centre. I would also like to thank you for raising areas in which we can improve, and we always welcome constructive critiscm which enables us... More 

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