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Ibis Budget Manchester Salford Quays

19 Trafford Road, Salford M5 3AW , England (Formerly Etap Hotel Manchester Salford Quays)
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1 room 1 adult
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Ibis Budget Manchester Salford Quays
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1,440 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Awful and rude staff who can't speak much English, room stank of sewage because the shower was full of old stagnant water!hairs all over the "clean" towels, bed rock hard, air con broke and couldn't close the door on the toilet. £100 a night for a plain hospital like room no breakfast included and not even a complimentary shower gel... More 

Helpful?
1 Thank saraho861
Shrewsbury, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Dirty rooms rude staff, over priced. I did not even stay the night i was that disgusted checked out within half an hour of checking in and drove over 70 miles back home. No apologises for me being so unhappy either just an attitude from the staff. Lost my money aswell.

Helpful?
Thank katej16
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear katej16, I am truly disappointed to receive your feedback online as it does not reflect the very positive comments we are proud to receive on a regular basis. Please do contact me by email on jordi.pena@accor.com so I can personally investigate and look into the issues you have raised. I very much look forward to hearing from you. Kind... More 

High Peak
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for one night as visiting the Lowry. Location great but rooms tiny. There was one towel for three of us and no tea coffee making facilities in the room. Bad nights sleep due to noisy people up and down the corridors and outside. There must have been a party in a nearby residence as was loud music playing from... More 

Helpful?
Thank cheryl_poplar
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear cheryl_poplar, Many thanks for taking the time to write a review online. We are not just aiming to provide guests what they pay for, but to exceed their expectations within the budget nature of our business and services/facilities we are able to offer. Your feedback is very important to me and will be sharing with the team and local... More 

Dundalk
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a very clean and tidy hotel. The rooms are small and basic but perfect if you're over for Old Trafford. Its is also close to the Trafford Centre. Buses are close by & cheap. Highly reccomend if on a budget.

Helpful?
Thank Gary M
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear Gary M, It is always a tremendous pleasure for the team and myself to receive great feedback from our guests. We certainly hope to see you again at the hotel on future trips to Salford Quays! Kind Regards, Jordi Pena More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Only back today from staying in the hotel for a match. Fantastic location as only 15 mins walk to Old Trafford. The hotel itself is fantastic quality for a "Budget Hotel". Staff were very helpful and friendly. 24hr service, nice little area for food and drink. Honestly can't recommend it enough. Good value for money

Helpful?
Thank Jonathan S
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear Jonathan S, Indeed, we are so fortunate to boast such an amazing location in close proximity to Old Trafford. The team and I are delighted to receive your praise and hope to be part of your future travel plans! Kind Regards, Jordi Pena More 

Antalya, Turkey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room was very clean and spacious, comfortable bed, I could sleep there for ever, the blind really keep the room dark and quiet. Loved the lighting system from the bed only missing where to put the suitcase or some furniture with drawers. Not breakfast included was I think 5.50£ extra.

Helpful?
Thank Adyredmusic
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear Adyredmusic, Many thanks for your lovely comments you have shared online. We very much appreciate that you have taken the time to write a review and hope to host you again with us in the future. Kind Regards, Jordi Pena More 

London, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights, Hotel was modern, flat screen tv in room, fair size, bed was very comfy with free wifi in the room. Tea and coffee making facilities, rooms cleaned well every day without being disturbed. Location is Salford keys, just a 2 minute walk across the road to the tram stop taking you into Manchester within... More 

Helpful?
Thank postiewayne
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear postiewayne, I very much appreciate your very thorough review via Tripadvisor. Feedback for our guests is always truly invaluable for us to assess the services and standards we offer to our guests. We hope to see you soon again at the hotel! :) Kind Regards, Jordi Pena More 

Wakefield, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stop ever couple of months, cheap and clean rooms 5mins to center on tram, tram stop near by, Staff polite and freindly. Breakfast is continental. Parking is limited,need to be early to guarantee a spot. Restraunts and pubs close by. 2 min walk to old trafford.

Helpful?
Thank landrovermike
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear landrovermike, It is a pleasure to read that you enjoy to stay on a regular basis at the hotel and the team and I will be working very hard to facilitate and ensure this will continue being the case for the foreseeable future! :) Kind Regards, Jordi Pena More 

Dunganon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Short break to visit friends. Small room but was expecting this. Adequate for a short stay. Continental Breakfast - very good. (but a boiled egg would have been appreciated) Very friendly & helpful staff. Location a bit bleak - more hotels & high rise office blocks. Due to time constraints didn't get a chance to see some Salford places of... More 

Helpful?
Thank Jackie C
H6003, General Manager at Ibis Budget Manchester Salford Quays, responded to this review

Dear Jackie C, The team constantly aims to deliver the best possible customer care and I am truly delighted to read that they are effortlessly doing so :) Your words are very much appreciated and please do come back to visit those local places of interest you missed during your last stay, they are worth it. Kind Regards, Jordi Pena More 

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