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All 2 Hyde hotels

Village Urban Resort Manchester Hyde

3.5 of 5 Hotel   |   Captain Clarke Road, Hyde SK14 4QG, England (Formerly De Vere Village Hotel Manchester Hyde)
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Village Urban Resort Manchester Hyde
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53%
Ranked #2 of 2 hotels in Hyde
A recent review
4 of 5 stars reviewed yesterday
alleroo Warwick, United Kingdom
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269 people have reviewed this hotel

Traveler rating
    46
    96
    64
    35
    28
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Warwick, United Kingdom
Top Contributor
62 reviews 62 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel deserves a good rating for it's service, but unfortunately the general tiredness of the decor lets it down. Charlotte was on the front desk as I arrived, and couldn't have been friendlier, more helpful or more professional. Check in was really quick, and I was given all the info I needed on accessing the health club/pool, breakfast, dinner... More

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Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

A colleague and I stayed at the Hotel for business and were both disappointed with the rooms we had - a bit tired and very cramped even though these were special access rooms with the wet room bathroom - not sure why we were allocated these? The decor was in serious need of an upgrade although the main parts of... More

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Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you for your review on your stay here at Village Urban Resorts Hyde. The hotel is currently part way through a full bedroom redecoration program to raise the standards for guests staying at the hotel. All rooms should be completed by the end of the year. Should you or your collegue be staying at the hotel again please do... More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Have visited may De Vere hotels up and down the country and always had a great experience, that is until I visited Hyde!! I booked and paid (or so I thought 4weeks in advance) as a treat for my mum's birthday, only to be called just 12 hours before I left home to say my card was declined, they had... More

Was this review helpful? Yes 1
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you for your review of the hotel, My deepest apologies that you did have the positive experience on your last visit to the hotel. The Male & Female changing rooms at the hotel started their full refurbishment on monday of this week, however i will ensure that i will pick the issues regarding the lesiure club up with my... More

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

me and my partner visited as we were attending a festival in Manchester - the staff were very helpful and any issues we had (such as a faulty hair-dryer) were sorted as soon as possible!we visited the restaurant for breakfast and dinner on separate days and the food was excellent, although i feel like sometimes the servers were a bit... More

Was this review helpful? Yes 1
Sean B, General Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you for your review of the hotel, so glad to hear that you enjoyed a relaxing break away with us. My apologies for the issue with your hairdryer but fantastic to see that the team dealt with this for you quickly and efficiently. We look forward to welcoming you back to the hotel soon Warmest Regards. More

brighton
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 3nts as visiting family in the area. We normally stay in the Village Hotel in Bury which I personally prefer. I'd emailed the hotel previously as it was my husbands bday. I wondered if they could arrange to add anything in the room but just got a reply saying I could put balloons in if i... More

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Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you for your review of the hotel, my apologies that you did not recieve the standards that you have preiously experienced at other Village hotels. I am disapointed to read that the team did not pick up on your partners birthday, going the extra inch for our customers is one of the philosophies that we follow at the hotel... More

Wakefield, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed here over the Easter holiday period and our only problem was that we kept getting lost finding our way from trips out! However, we have stayed in a number of "Village" hotels and can say that without question the staff here were the most welcoming, friendly and more eager to please than any at any of the others.... More

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Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you so much for your review of the Village Hotel Manchester Hyde, its fantastic to hear that the team demonstrated great hospitality during your stay with us¬ Compliments to the chef and the team will most certainly be passed on. We really look forward to you visiting us again. Regards More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 13, 2014

I booked my hen party here for June 2014 and the village cancelled 5 days before my hen party and took us 7 days to get our money back !!!!! Very bad service just a sorry with attitude Expected us to pay more money for another event !!!!!

Was this review helpful? Yes 3
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, I am so sorry to hear that your experience with the hotel was not a positive one. Please accept my sincere apologies for the lack of communication. If you would kindly contact me regarding this matter on emma.raybould@village-hotels.com i will be happy to discuss this with you further Kindest regards More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2014

went for a two night break it was a lovely friendly hotel. leisure facilities were excellent.our room 232 was a very spaces room had a seating area and a separate bedroom which was very nice. so if you looking for space ask for this room.

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Emily O, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you so much for your review of the hotel, so glad that you had the opportunity to enjoy one of our Suites at the hotel and it provided you with the comfort you were looking for with your stay with us. We look forward to welcoming you back V.soon More

Poulton Le Fylde, United Kingdom
2 reviews
3 of 5 stars Reviewed June 1, 2014

Stayed over a bank holiday. Pool and leisure facilities were great and we made good use over both days. Were told 3 different pool opening times by 3 different staff so had 1.5 hour wait to use the pool on the second day. Room was comfortable. Some TV channels didn't work and no free view which we have taken to... More

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Good morning, Thank you so much for your feedback regarding your stay with us, so glad you enjoyed your stay and the leisure facilities here at the hotel, My deepest apologies that you recieved miss information in relation to the pool opening times i will ensure this is picked up with the team immediately. We are currently in the process... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Stayed here at the weekend when down in Manchester for a special occasion. Booked The Works package, which was good value for money. B and B, dinner and two 25 minute treatments. The pool is a great size but was busy all of the time. We tried tea time, evening and 7.30am in the morning and it was busy. If... More

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Thank you so much for your feedback regarding your break away with us, so glad that you enjoyed your evening meal in our verve restaurant i will ensure that this is fed back to the kitchen Team. Thank you also for your feedback regarding the blinds in the bedrooms, this is something that has been brought to our attention, and... More

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Additional Information about Village Urban Resort Manchester Hyde

Address: Captain Clarke Road, Hyde SK14 4QG, England (Formerly De Vere Village Hotel Manchester Hyde)
Location: United Kingdom > England > Greater Manchester > Hyde
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Manchester Hyde 3.5*
Reservation Options:
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Also Known As:
Village Hotel Leisure East Manchester

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Manchester Hyde is well positioned for both exploring and shopping and just 7 miles from Manchester City Centre. The picturesque Peak District is close by, as is the shopaholic's dream location. With Manchester United (25 minute drive) and Manchester City Centre (15 minute drive) Football Clubs not far away, why not combine a visit to one of these sporting giant or visit Europe's biggest indoor shopping mall at the Trafford Centre. Village Urban Resorts Manchester Hyde has 89 comfortable bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, an Urban Spa, state-of-the-art Health and Fitness Club, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
89

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