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Village Urban Resort Manchester Hyde

Captain Clarke Road | Hyde, Hyde SK14 4QG, England (Formerly De Vere Village Hotel Manchester Hyde)
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Village Urban Resort Manchester Hyde
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Village Urban Resort Manchester Hyde
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364 reviews from our community

Traveler rating
    70
    118
    96
    48
    32
See reviews for
50
122
11
71
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (364)
  • Mar-May only
    (91)
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    (90)
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    (85)
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    (98)
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Lincolnshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Receptionist went over and above to accomodate our requirements would highly recommend this member of staff,Carnt remember the young mans name,sorry.Room could have been a little cleaner especially the bathroom,perhaps this was because the bathroom was beginning to need to be renewed.

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Ruth, Thank you for your feedback on our reception team member, i will be sure to pass this on its very good to hear. I will let housekeeping know about your bathroom, you are correct some of our bathrooms are having some TLC at the moment, i am sorry this was noticed on your stay. We do hope to... More 

Crawley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel as my husband and I wanted to visit Manchester to fulfill a long dream of his to visit Old Trafford. I could have chosen a hotel a bit cheaper and closer but I didn't want to be in city. I wanted a spa hotel too as I am partial to a nice massage and pool/Jacuzzi etc.... More 

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Thank you for your feedback i am pleased to read you had such a lovely birthday and anniversary celebration with us and enjoyed our brand new upperdeck experience, the upgrade fee is very worthwhile. We hope you come to visit us again v.soon. Kind Regards Emma Raybould More 

Stafford, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Parking was very easy plenty of spaces. When entering the the hotel it was very clean and the member of staff on the front desk was very friendly, welcoming, and helpful. I found all the members of staff friendly. The breakfast was nice with plenty of choice its only downfall was the toaster after putting my sliced bread through 3... More 

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Danny, Thank you for your feedback on your recent works trip to Hyde. Its great to see you enjoyed everything, regarding the toaster hopefully next time this will be resolved as we have a brand new one on order. Hope to see you again v.soon Kind Regards Emma Raybould More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having tried several similar hotels this one is BY FAR the best at this price level. Rooms very clean, comfortable, quiet, good TV (including sky sports). Breakfast was the full British fry up but it was excellent, evening meal not cheap (steak £15-£15, pint £4) but worth it and a reasonable choice. Good bars, fitness club/pool area and so on.... More 

Was this review helpful? Yes 1
Sean B, General Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Great feedback thank you for letting us know. We take great pride in making our guest feel welcome at the hotel and their stay as enjoyable as possible. Hope to see you soon Kind Regards Emma Raybould More 

Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can I say the stay was brilliant was at a wedding away from hotel but was able to come and go as needed the breakfast was outstanding although we never used the pool etc we passed it on way to room and it looked so inviting, if your in the area well worth a stay.

Was this review helpful? Yes 1
Sean B, General Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Thank you for your feedback, i am pleased to read you enjoyed your stay with us. We hope you return soon and manage to use our fantastic leisure facilities. Kind Regards Emma Raybould More 

Consett, United Kingdom
Top Contributor
50 reviews 50 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well we arrived and given room 226. As the glazing seal is broken the window is misted giving the already dark room a clautraphobic feel. We were changed to 229. Very nice room but not special in any way for being " upper deck ". The lunch was ok. Meat in carvery far to over cooked so we stuck with... More 

Was this review helpful? Yes 1
Sean B, Public Relations Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Thank you for your feedback I understand these matters were discussed with the hotel manager on departure. Appropriate action has bee taken to all those concerned. Kind Regards Emily O'Hara More 

scotland
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 19, 2015

We stayed hear as a base for our weekend away for the Grand National .The main Entrance at the hotel was clean and nice .Check in was very quick .We had a room on the second floor facing over we think was the swimming pool .The room was a bit run down could do with a make over .The Bedroom... More 

Was this review helpful? Yes 3
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at the Village hotel in Hyde. I am very sorry for the issues experienced, pleas can you contact my PA emily.ohara@village-hotels.com to discuss further. Kind Regards Emma Raybould More 

Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2015

My partner and i have just returned from a weekend stay here, we had a great time. The room we stayed in was very clean, the staff were excellent, the young lady who cleaned our room was very helpful, our room was very hot so she brought us a fan and a top sheet to use straight away. We used... More 

Was this review helpful? Yes
Sean B, Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, Thank you for your comments, i am pleased to read that you will be returning to the hotel in the future and our staff were helpful towards your needs. Unfortunately the hotel dosent offer aircon or ceiling fans it is something we would like to introduce in the future. Kind Regards Emma Raybould More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 19, 2015

Stayed at the Village last week for several nights - this was a last minute booking on our trip back to the UK from Australia. Booked over the Internet for an Upper deck room package - very reasonably priced. Our family live locally so we needed some close to accomodation. From the moment we walked through the door the customer... More 

Was this review helpful? Yes
Sean B, General Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, So fantastic to read that your visit back to the UK was more enjoyable because of the Village Hyde Hotel. I have passed your feedback to our staff who were all happy to read. Hopefully when you visit the UK again you will book with us again and hopefully receive the same excellent customer service & facilities. Safe... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2015 via mobile

On 14th of April 2015, my other half had left her lights on in her car like an idiot and the battery had gone flat. As I entered the hotel reception area I asked Linda for the maintenance man so I could get some jump leads for the car. Her response was not very helpful and not customer friendly. She... More 

Was this review helpful? Yes 1
Sean B, General Manager at Village Urban Resort Manchester Hyde, responded to this review

Dear Guest, I am sorry you didn't find all our staff members to be as helpful as Danny i have fed this back to the team manager. I can assure you she didn't do this out of ignorance but she thought that this was the right decision at the time, we always want to help our guests and make there... More 

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