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Thornbury Castle and Tudor Gardens

Certificate of Excellence
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Castle Street, Thornbury BS35 1HH, England
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1 room 1 adult
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Thornbury Castle and Tudor Gardens
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886 Reviews from our TripAdvisor Community

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Taunton, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked an overnight stay with dinner as a surprise to celebrate my wife's birthday.May I just say a big thankyou to all, as we had been upgraded to the Howard suite, what can I say, we are still overcome with the room, pure bliss, we absolutely loved every minute we were there and really think we may never match... More 

Helpful?
Thank nigelrummery
Maidstone, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent service, the dukes robe chamber is a delux room exceeded all our expectations, we went on a special offer, due to renovations taking place, staff were very helpful which made the whole experience so much better. A four poster bed, an open fire, separate dressing room and a hidden bathroom suite gave us a real authentic castle experience. a... More 

Helpful?
Thank Ann_Adj
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon Ann_Adj, Thank you for your 5* Review. I am delighted to hear that we were able to provide you with a truly special Birthday experience "that will be remembered for years to come". It is just wonderful to hear that our "helpful" Staff played a huge part in exceeding your expectations - they will be as pleased as... More 

Guildford, United Kingdom
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was one of our favorite places for a special night away but its not as perfect as it used to be. A hotel like this must be perfect in every way and no mistakes. I'm afraid a few little slips stops this from being a star establishment. The good: The room was fabulous, the food in the restaurant was... More 

Helpful?
Thank Geoff S
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon 'Geoff S' Thank you for your Review. I am pleased that overall you enjoyed your recent stay here at the Castle. We are indeed currently undergoing a Refurbishment Program, with this information detailed on all of our Social Media sites, official Website and noted on the correspondence sent 7 days prior to your arrival. The current section being... More 

Melbourne
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was spacious, bed mattress soft and firm, bathroom updated (including hair dryer), iron and ironing board provided. Love the brandy provided in the room, together with tea and coffee facilities. The breakfast provides for a good range of food to start your day, and dinner is just as delicious. Staff are friendly and helpful and the place is well... More 

Helpful?
Thank Alex-PennyMEL
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your lovely Review entitled "Grand yet personal". I am thrilled that you very much enjoyed your recent stay and found the service provided by our Team to be "personal" and "friendly" - they work so hard to ensure that each of our Guests enjoy a truly special and memorable experience and hence will be so... More 

South Devon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a one night stay for my wife's birthday, we were delighted with our deluxe room the four poster bed even had its own chandelier! Staff were very friendly and helpful food was fantastic and I had THE best eggs benedict I have ever had , luckily the rain eased off long enough for us to wander round the gardens... More 

Helpful?
1 Thank Andre B
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon 'Andre B' Thank you for taking the time to share your feedback here on TripAdvisor. The fact that you will recommend Thornbury Castle and look to return yourselves is a clear indication of just how much you truly enjoyed your recent stay with us - I am thrilled. Our Team of Chef's send their thanks for the kind... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a wonderful place; beautiful castle and grounds. It truly is a brilliant, authentic experience of castle life; four poster bed (so comfortable!!), fireplace, tapestries...The attention to detail in the room was fantastic and there was complimentary tea/coffee, water and sherry! Dinner was excellent and the staff were all very welcoming and friendly. We were there for my boyfriends birthday... More 

Helpful?
1 Thank Marie K
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon 'Marie K' Thank you for your 5* review entitled "Majestic experience!" I am delighted that your experience surpassed all expectations and that you very much enjoyed all aspects of your recent stay here at the Castle. Keeping the authenticity in place is extremely important to us, I am pleased that you agree. Lovely to hear that you will... More 

London
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Kind of strange stay as quite a lot went wrong but you have to say the place has a charm that's quite endearing. If they recruited more staff to tighten up service and turnaround requests quicker then this place could be a gem. As it stands the property is outstanding in places with (some) amazing rooms (we saw a few)... More 

Helpful?
2 Thank JD333333
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your Review. I am pleased that overall you enjoyed your time here at the Castle and would like to thank you for your constructive comments, please be assured that all Guest feedback is taken seriously and used positively towards improving the level of service offered. I do hope this instils confidence in making a return... More 

Staffordshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed here for two nights in December and were not disappointed at all. The castle is impressive. We stayed in the Bedford Room and absolutely loved it, it was accessed up a winding staircase in a tower and had a big and comfortable four poster bed. The bathroom was large with a bath and big shower, the toiletries smelt... More 

Helpful?
Thank ibbsey
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon 'ibbsey' Thank you for your lovely 5* Review entitled "Amazing stay". I am thrilled that you very much enjoyed your recent stay here at the Castle and were impressed with our Deluxe Bed Chamber, the Bedford. Our Head Chef, Mark, is delighted that the food was a particular highlight for you and sends his thanks for your kind... More 

Edinburgh, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 4, 2016

My wife and I stayed have just returned from what was a wonderful stay at Thornbury Castle. The positive scene was set by the excellent communication by Hannah in reception who confirmed our arrangements prior to our arrival. The Castle is easy enough to find, particularly if you use GPS. Upon entering into its grounds, we were met by a... More 

Helpful?
2 Thank Ratho099
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your lovely, detailed Review. I am so pleased to read that you thoroughly enjoyed all aspects of your recent stay here at the Castle for your Anniversary. The fact that you will look to return is a clear indication of our success in exceeding your expectations and providing you with a truly special experience -... More 

Phoenix, Arizona
Level Contributor
320 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed January 3, 2016

Our family had a lovely stay and found exploring the grounds so enjoyable. My hubby and I were upgraded to the Tower Suite, - a walk up the stone spiral staircase. The furnishings were beautiful including the largest four poster bed we've seen while the views of the grounds were beautiful. We enjoyed both the cocktail in the library as... More 

Helpful?
1 Thank TravelingSuz
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your 5* Review. I am pleased to hear that you enjoyed an "excellent stay" and found the Service provided by our Team to be equally as impressive. Our Staff work so hard to provide each of our Guests with an outstanding, personal and memorable experience - I am thrilled you feel we are successful in... More 

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