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Thornbury Castle and Tudor Gardens

Certificate of Excellence
Castle Street, Thornbury BS35 1HH, England
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Thornbury Castle and Tudor Gardens
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Thornbury Castle and Tudor Gardens
Thornbury Castle and Tudor Gardens
Thornbury Castle and Tudor Gardens
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Second time of posting review for Jan stay for reasons set out below: We went away for a night to celebrate a special occasion. I had emailed in advance but this had been forgotten when we arrived including the bottle of fizz I had pre-ordered for the room. We had booked a great value offer, which included prosecco (which was... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at Thornbury Castle for 1 night as a getaway. We were so impressed with everything. When we arrived Darren at reception offered to take our bags to the room. He was so helpful, told us a brief history of the Castle and couldn`t do enough for us. A real asset as were all the staff. Tiago served us in... More 

Was this review helpful? Yes 1
San Rafael, California
Top Contributor
77 reviews 77 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of 4 stayed at the castle for 2 nights and were not disappointed with anything at all. The Tower Suite was huge, had a huge bed that could fit all of us, and they even put out extra beds for the kids just in case we did not want to share. It was all that I hoped for.... More 

Was this review helpful? Yes 1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon Renee, Thank you for your lovely review. Your comment "It was all that I hoped for" is such a pleasure to read, I am thrilled that we were successful in not only fulfilling but exceeding your expectations - this is exactly the aim for each of our Guests. The Reception team are always more than willing to assist... More 

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked a last minute trip to Thornbury as a treat and surprise for hubby and myself. I'm a massive Tudor history fan and we both love castles so it ticked all the boxes. Stunning building full of atmosphere - we asked for an upgrade when we arrived and were overwhelmed to get The Dukes Bedchamber where Henry VIII and Anne... More 

Was this review helpful? Yes 1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Morning 'Lesley K' Thank you for taking the time to share feedback in regards to your recent stay. Happy to hear that you were extremely satisfied with your experience at Thornbury Castle. I have passed your kind comments on to both Darren and Emilia who are very grateful to be recognised for their efforts, thank you. Apologies for the... More 

Daventry, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything about this very special hotel is perfect. I have never written a review before but after staying at Thornbury Castle last night as part of our honeymoon, I cannot recommend it more highly. From the moment we arrived into the beautiful grounds we were wowed by every little detail the hotel had to offer. The staff on reception were... More 

Was this review helpful? Yes 1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Rachel B' I would like to thank you for taking the time to share your feedback in regards to your recent stay. 'Everything about this very special hotel is perfect' - this is just such a delight to read. I am so pleased that you loved every part of your experience with us and that we were successful... More 

Sands, null, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For me this trip was a surprise, set up between the castle staff and my hubby Beautiful gardens but if your rooms are anything like ours your not want to leave it Food superb ( plenty of choices for me a non-meat eater) We stayed in two rooms on our four night stay but even this was managed swiftly on... More 

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Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for taking the time to share feedback in regards to your recent stay here at the Castle. I am delighted to hear that you enjoyed the entire experience and were made to feel like royalty. I am pleased that you were able to enjoy two different Bed Chambers during your visit as they are all SO... More 

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights over the Easter weekend. This Castle has an amazing history and the management has done a wonderful job of respecting this while providing all the services and facilities you would expect to find. We stayed in a room at the top of a small spiral staircase, inside we were stunned by a grand four poster bed,... More 

Was this review helpful? Yes
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for your review. I am thrilled to read that you had an "amazing experience" here at the Castle. Being the first and last Tudor Castle ever to be converted in to a Hotel, it is highly important to us to keep both the exterior and interior authentic, whilst providing our Guests with the best possible service/comfort... More 

Oxted, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff looking after us for our family celebration were collectively and individually excellent; we could not have been made more welcome. The lunch itself was superb (slow cooked beef was very good) and the castle itself on a sunny Easer weekend was perfect. We are looking forward to our next visit.

Was this review helpful? Yes
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Jim C' Thank you for your lovely review regarding your recent visit for Lunch. I am pleased to hear that you were made to feel at home, found the staff to be "excellent" and enjoyed your time with us - the Beef is my favourite too! We look forward to welcoming you back. Kind Regards Jenni & the... More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've just stayed for two nights before the start of Easter to spend some time together as a family. We were shown to our lovely room where a fire was burning to greet us, not to forget an inviting decanter of sherry on the table. The staff at this hotel cannot do enough for you. They are chatty and friendly,... More 

Was this review helpful? Yes 4
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Britt O' Thank you for your kind words. Your comments regarding the staff are a pleasure to read, the Team will be so pleased to know that they had such a positive impact on your stay - this is exactly what we aim for! The gardens will be in full bloom and very colourful upon your return in... More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went for afternoon tea here. For the top price (without champagne) tea for £21 you get 2 scones (not warmed), 3 small sandwiches and 4 cakes. The cakes were so oversweeteened we couldnt actually eat some of them. The berry tea was delicious however. The cream that was brought for the scones was overdone and more like butter than... More 

Was this review helpful? Yes 1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for your response. I must say that your comments regarding the quantity/size of the Royal Full Afternoon Tea are of a huge surprise to me. I receive regular feedback that this Afternoon Tea is too much to finish in one sitting, with 90% of our Guests taking remaining cakes and scones home in a takeaway box... More 

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