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Cowley Manor

Certificate of Excellence
4.0 of 5
Hotel website
Cowley | Near Cheltenham, Cowley GL53 9NL, England
Cowley Manor
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Ranked #1 of 1 Hotels in Cowley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
GHurcombe London, United Kingdom
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582 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First impressions of Cowley Manor is that this is a special hotel, as you arrive up the narrow twisty lane the spectacular grounds and hotel are revealed. Pros My partner and I stayed in room 11 for a wedding recently and we were delighted with the large and well furnished clean room. The room had all the Mod cons, mini... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I visited Cowley Manor with a friend for drinks when introducing her to the cotswolds. The service was poor. After asking to sit in the gardens we were told someone would be out to take our orders. The waiters ignored us walking past us, I had to go inside to get a menu after waiting 25 minutes to complain and... More 

Was this review helpful? Yes 4
Chichester, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cowley Manor is a beautiful experience, from the grounds, to the communal areas, to our split level room. We had a bath made for 2, a huge comfy bed, and it was very hard to leave the room! Breakfast, as part of the deal, makes it slightly more appealing than the gorgeous Babington House (where breakfast is an extra) where... More 

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Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I booked Cowley Manor, for a relaxing couple of nights rather than a more corporate 'posh' hotel break. In many ways it's very pleasant, the grounds are lovely, dotted with deck chairs and the internal decor quirky, but nicely done. The room was OK, although naming rooms Good, Better, Great and Best does not really work for me unless you... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Cowley Manor is in a fantastic setting, the rooms are comfortable, the ambiance is is relaxed and the staff welcoming, however the food and service remain a serious problem. Our table booked for 7pm didn't receive the main course until 8.30pm, the portions were small, the quality poor and consequently very overpriced. An expensive bottle of burgundy was served at... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We have stayed here on numerous occasions but will now not be returning. There are too many issues with the property. Rooms are very noisy in the main house. Room 17 which is meant to be the best room in the hotel is dreadful. You can hear all the noise from the reception downstairs and from guests walking into and... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 3 night stay here was excellent: the house and gardens were stunning; the staff were very friendly and helpful; and the rooms were comfortable. The only criticism I have was the food - it was ridiculously overpriced, not particularly special and the portions were so small they left you hungry. Fix this problem and then its 5*s!

Was this review helpful? Yes 1
Curi0us_James, General Manager at Cowley Manor, responded to this review

Dear Connie Thank you for your review. I am pleased to hear that you found most aspects of your stay to be great – I am of course sorry to hear that you felt the food portions and pricing were out of kilter. We’ve just appointed a terrific new head chef, with some really exciting plans in progress – I’m... More 

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was taken to Cowley Manor as a surprise by my boyfriend at the time. Little did I know he was going to propose to me here! I tell you he picked the most perfect place to do it! We had a luxurious double king size room with en - suite and balcony overlooking to beautiful lake and surrounding countryside.... More 

Was this review helpful? Yes
Curi0us_James, General Manager at Cowley Manor, responded to this review

Dear Cyprus Life, Thank you for taking to the time to write your lovely comments. I am thrilled that you had such a memorable experience with us, and once again, a big congratulations from the Cowley team! Best wishes Elliott Wakefield General Manager More 

Oxford, UK
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I don’t often write reviews and I suppose I’m bothering now because the place that I held up as the benchmark by which I judged all others simply isn’t as good anymore. I stay in a lot of hotels both for work and leisure and there was nothing that eclipsed Cowley Manor. Until now. In some ways, it’s a bad... More 

Was this review helpful? Yes 5
Curi0us_James, Manager at Cowley Manor, responded to this review

Dear Happy Hammer, Thank you for your review, which I was saddened to read. I am very sorry that on your recent visit you did not find us as we once were and that the start of your experience was, by the sounds of things, somewhat hectic and not at all relaxing, a theme which appeared to continue for you.... More 

Oxfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great stay at Cowley Manor, we upgraded to a 'Better' room which was on 2 levels - really spacious with a bath in the room, giant bed, minibar stocked full of local brands including some lovely fudge, popcorn and really yummy drinks. Felt very luxurious. The hotel is beautiful and the spa is very tranquil. There were lots of families... More 

Was this review helpful? Yes
Curi0us_James, General Manager at Cowley Manor, responded to this review

Dear Smckad, Thank you for your review. I’m really pleased you found your stay to be enjoyable and luxurious – our mini bar snacks are acquiring some fame these days! I do however apologise that service was on the slow side – please be assured that this is a blip, and steps are in place to ensure this is not... More 

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