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All 4 West Thurrock hotels

Premier Inn Thurrock East

Fleming Road | Unicorn Estate, West Thurrock, Grays Thurrock RM16 6YJ, England
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Premier Inn Thurrock East
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81%
Ranked #2 of 4 hotels in West Thurrock
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 4, 2012
edwin h London, United Kingdom
  • Reviews (110)
  • Photos (7)
  • Amenities
  • Room tips (22)
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110 people have reviewed this hotel

Traveler rating
    48
    39
    12
    4
    7
See reviews for
31
32
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
There are newer reviews for Premier Inn Thurrock East
See the most recent reviews
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2012

Xcellent facilities perfect chill out time!! Happy to have used PI for my short break will definately recommend!!! Ideal location close to all local shops & easy access to the motorway very busy area around the PI but the quietness enjoyed within the room was great able to relax & properly re-cooperate!!!

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 29, 2012 via mobile

Overall not a good experience, the whole hotel was sweltering, the food was not good and the parking was not safe. Friendly staff upon arrival but not good waitress service in adjoining pub at meal times.

Was this review helpful? Yes 1
Whitbread-77, Laura Gibbins-Social Media at Premier Inn Thurrock East, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. We are well aware of the issue of high room temperatures, and are currently in the process of installing air conditioning into all of our hotel branches. However, this... More

Harleston, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 26, 2012

We booked into this Premier Inn as for a family wedding. We had arrived from Yorkshire complete with wedding cake. At reception we were greeted warmly and I asked if there was anywhere they might store the cake safely overnight or might we have a groundfloor room so as to keep it with us. No problem! Ground floor room allocated... More

Was this review helpful? Yes 4
Aberdeen, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 25, 2012

Four of us stayed here for 2 nights have nothing but good to say about the all the staff they were all very helpful efficient and pleasant. The rooms were comfortable and clean. The hotel was warm however the staff supplied a fan to help cool the room down. We were down to see family, however the area is perfect... More

Was this review helpful? Yes 3
Pontypool, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 20, 2012

This was our first stay at this hotel but won't be our last. We had been booked in by a friend but decided to stay an night befiore we travelled. The staff were able to link the 2 reservations and therefore make sure that we could keep the same room. The room was well equipted and very clean. The additon... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2012

We needed somewhere comfortable and convenient to stay for a weekend at the Olympics. It had to be close to public transport, easily accessible from the motorway and offer free parking. Thurrock East rose to the occassion. Located less than 10 mins walk form the Chafford Hundred railway station, a stones throw from the M25 and loads of parking spaces... More

Was this review helpful? Yes 2
Ipswich, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2012

Tried to sleep here with two children, 4 & 5. Squeezed into a normal room with camp beds jammed in either side of the existing bed. Couldn't adjust the lighting so the kids could sleep while an adult could stay with them. While getting the kids settled we suffered constant noise from the guests in the room above, and a... More

Was this review helpful? Yes
Whitbread-77, Steven Hicks, Social Media at Premier Inn Thurrock East, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we apologise that on this occasion we failed to provide this. Please be assured that we take all feedback very seriously and on receipt of your details, the issues raised will be fully investigated and duly followed up by Customer Services... More

Manchester, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2012

During my 2 night stay at the premiere inn Thurrock East hotel I awoke in the early hours of the second night itching. Upon closer inspection I looked at my back in the mirror and found myself covered in bed bug bites (see picture). The hotel say they can find no evidence and they invited a gentleman from eco lab... More

Was this review helpful? Yes 2
Whitbread-77, Steven Hicks, Social Media at Premier Inn Thurrock East, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was incredibly dissapointing. Your experience was far below our usual high standards, but please be assured that the problems you had will be fully investigated to find out... More

Scotland
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 30, 2012

We arrived very early at this Premier Inn having arrived in London on an early train. We didn't expect a room to be ready but received a friendly welcome as they checked whether they had a room available. When they worked out they didn't have a suitable room ready, the receptionists provided us with complementary coffee and organised the preparation... More

Was this review helpful? Yes 1
Leicestershire
Top Contributor
60 reviews 60 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 6, 2012

I found the food to be OK. the staff were more than helpful. I was in room 228 but the traffic noise disturbed me, so I rang down 10.00pm and was allocated a new room straight away. No problems, the young lady even helped me move. Katia? who was our waitress was fgreat. I explained I did not like carrots... More

Was this review helpful? Yes 2
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Additional Information about Premier Inn Thurrock East

Address: Fleming Road | Unicorn Estate, West Thurrock, Grays Thurrock RM16 6YJ, England
Location: United Kingdom > England > Essex > Grays Thurrock > West Thurrock
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Thurrock East Hotel West Thurrock
Premier Inn West Thurrock
Premier Inn Thurrock East West Thurrock, England

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Amenities

Bar / Lounge Free Parking Restaurant Wheelchair access
Number of rooms
178

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