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Premier Inn Waltham Abbey

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The Grange - Sewardstone Road, Waltham Abbey EN9 3QF, England
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Premier Inn Waltham Abbey
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409 Reviews from our TripAdvisor Community

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Traveler rating
    238
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (409)
  • Mar-May only
    (109)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (106)
  • Dec-Feb only
    (90)
All months
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

After travelled in many European countries and stayed in a varied selection of hotels first time back in the UK for some time returned to what was a pleasant convenient hotel outside of London we used to stay at but sometimes not good to return. The car park was full of rubbish strewn on the floor pillows etc and the... More 

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Greater London, United Kingdom
5 of 5 stars Reviewed 2 weeks ago

Came to stay at this hotel as my partner and I along with our two and a half year old little boy were attending a family friends wedding and I have to say that this is the BEST Premier Inn we have stayed in to date. Booking in was quick and easy (which is lovely when you have a toddler... More 

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic staff and a excellent service. .what else can I say but stay here. The only downside is that there is no air conditioning on a warm evening which as we know is not often in the United Kingdom but they supply large electric fans.

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Southampton, United Kingdom
2 of 5 stars Reviewed 2 weeks ago

The general facilities as expected. Room terribly hot and ventilation extremely poor. Freestanding fan provided but room needs air conditioning. Room temperature overnight was 28.5 deg C. Staffing for breakfast service totally inadequate. No manager overseeing breakfast service and extremely young staff trying to cope.

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Waltham Abbey, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Warwickshire, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed in plenty of Premier Inns and never had a bad word to say about them, but I would never go back to this one again. Although the staff were very friendly, the room was unbearably hot, the noise from the car park went on until 3 in the morning and the less said about breakfast the better,... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Waltham Abbey, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team... More 

York, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived at hotel and it appeared from the skips outside it was being refurbished. I was allocated a room upstairs, that certainly appeared to be of a new design from other premier inns I've stayed in. The room was hot but had already been furnished with a floor standing fan, it didn't really cool the room. Premier inn you really... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent stay, everything you need on hand when travelling on business. Staff were superbly polite and professional, room was clean, a very warm and welcoming attitude from staff. Even the maintenance man said 'morning' when I walked out of my room! This will now be my premier inn of choice when staying in the North London area!

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Clacton-on-Sea, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice room excellent condition very comfy bed and very helpful friendly staff. Only complaint being not enough tea bags and milks but this was put right immediately when I asked the very friendly staff for more. Very pleasant stay

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location, courteous friendly staff, nice pub adjacent, room décor great, lovely fancy colour changing lights behind the bed which can't have been cheap, lovely big flat screen Samsung LED tv on the wall, but hold on a second.........no air conditioning / climate control .......a control box on the wall which has a temperature display which you can turn down... More 

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Sevenoaks
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Come on Premier Inn!! You have great and helpful staff at Waltham Abbey and the rooms are excellent value - just put some AC in for goodness sake! The staff do everything they can but we had to move out after one night as it was just unbearable, even though it wasn't particularly hot outside. Thanks, in particular, to Sot... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Waltham Abbey, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team... More 

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