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Waltham Abbey Marriott Hotel

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Old Shire Lane, Waltham Abbey EN9 3LX, England
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Waltham Abbey Marriott Hotel
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430 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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  • French first
  • Italian first
  • Portuguese first
  • Any
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Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed today NEW

Stayed here for a hen do for one night. There were 8 of us and were made to feel very welcome. Upon entering our room they were clean and very comfortable, apart from the temperature. The room and hotel in general is very sticky. We had air con in the room but it wasn't very affective. Also, there was no... More 

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london
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I feel I need to add a review, I feel there are so many places you go to now adays and customer service is non existent, but not here from the minute we checked in two very polite staff welcomed us in,( a Maltese lady so friendly) then we had a drink in the bar again two male waiters and... More 

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Poole, United Kingdom
Top Contributor
78 reviews 78 reviews
15 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and easy to get to just off M25 great service and clean rooms the best bed and pillows we have had in a hotel. The only criticism is the Parking Eye system they have if you don't log in and pay the £4.00 parking charge you will get a parking fine of £60.00. Come on Marriott cancel your... More 

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SOUTH LYON
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The most important part of a hotel for me is a good bed and a clean bath. The bed and sheets are very nice typical of a Marriott. The bathroom is old and worn. The room cleanliness was not up to my usual Marriott standards. The problem with this hotel was the pool. It was nothing less than gross. Moldy... More 

Was this review helpful? Yes 2
WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear : TIMICHIGAN , Thank you for taking the time to review your recent stay with us, and for your feedback. We take all comments seriously. We are currently looking at improving these areas. Please accept our sincere apologises that on this occasion we did not meet your expectations. Kind regards Nigel Parnaby Director of Operations More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

When pulling into the car park for the hotel there are signs everywhere stating that all guests have to pay and display. So after hunting round for change, finding the machine, getting a ticket.... Only to be told by the receptionist that we didn't have to pay as we are having treatments!! Yes they refunded it swiftly, but better signage... More 

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WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Chrissi M: Thank you for your recent review of the Waltham Abbey Marriott Hotel. We have been unable to live up to our committment of providing you an exceptional stay and for that you have our apologies. Your comments about the service you recieved is noted and you can be assured that it will be addressed accordingly. We would... More 

Travelers are raving about these Waltham Abbey hotels

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel for our anniversary and had a great time. We arrived a little early and we greeted warmly. We waited in the bar area, and the bar staff were very friendly. Even though the bar area was packed with mid week business meetings, but we were attended to well. We visited the bar that evening after... More 

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Heighington, United Kingdom
Top Contributor
122 reviews 122 reviews
65 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on the way back from a 3 day conference, the place lacks atmosphere and needs a bit of a refurb. The steak was nice in the restaurant and the service was very good in there and also at the bar, although the drinks were pricey! The first room we were given smelt of smoke, the... More 

Was this review helpful? Yes
WalthamAbbeyMarriott, Exec P.A to General Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Sparky G, Thank you for taking the time to review your recent stay with us, and for your feedback. We take all comments seriously. We are currently looking at improving these areas. Please accept our sincere apologises that on this occasion we did not meet your expectations. Kind regards Jan Goodall More 

Contributor
20 reviews 20 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We wanted a hotel located near M25 and close to train station & this ticked both boxes. From the outside the hotel looks fairly ordinary but inside the open plan reception, bar, seating area is very impressive with its domed roof and modern décor/seating. Our bedroom was good size, modern, clean and well appointed. Hotel has pool, sauna and steam... More 

Was this review helpful? Yes
Hereford, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The impression is of a hotel used principally as a mass-market conference venue with crowds of daily visitors. It doesn't have the aura of an up-market hotel.The open plan entrance and reception/bar area is busy and a bit of free-for-all, not the sort of place to relax in.However, the bedroom, far from reception, was well-appointed and the bed comfortable, so... More 

Was this review helpful? Yes
WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Stephen B: Thank you for your recent review of the Waltham Abbey Marriott Hotel. We have been unable to live up to our committment of providing you an exceptional stay and for that you have our apologies. Your comments about the service you recieved is noted and you can be assured that it will be addressed accordingly. I will... More 

Essex
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Took my daughter for a celebratory afternoon tea. Staff were friendly and attentive. Afternoon tea was worth the £14. We were given pp tea, 3 sandwiches, 2 scones with jam and cream, 3 cakes and pot of rhubarb yoghurt type pud. Would recommend and will go again.

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