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Waltham Abbey Marriott Hotel

4.0 of 5 Old Shire Lane, Waltham Abbey EN9 3LX, England
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Waltham Abbey Marriott Hotel
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Waltham Abbey Marriott Hotel
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Waltham Abbey Marriott Hotel
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380 reviews from our community

Traveler rating
    88
    163
    73
    27
    29
See reviews for
74
115
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (85)
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    (108)
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London, United Kingdom
2 reviews
4 of 5 stars NEW

The ambiance of the hotel and services was good. The location is perfect for short stay without having to travel far. However, it's a bit pricey and I can't understand guest paying for parking in this vicinity. That alone is enough to put me off.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Took my seven year old for a girls only weekend. The staff were fantastic, the buffet breakfast was faultless and impeccable service! Clean room, perfect swimming pool for family. Only downside is the a la carte menu at the thyme restaurant, and the slow dinner service. The menu can do with a bit more variety, and all though the staff... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

I frequently stay at hotels due to my work. On this occasion - it was a weekend away with my family and in laws - on "points" Sometimes rooms on 'points' mean you get the left over room and you are not treated as a paying guest. This was NOT the case at the Waltham Abbey Marriott. The service was... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay in Marriott hotels at least two nights a week every week of the year and I am a platinum member. This hotel must be the worst hotel I have ever encountered for service (except reception staff who are very good) every time I have ordered room service it has turned up late and incorrect. I made a complaint... More 

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WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Nick C; Febuary 23rd: I would like to take this opportunity to thank you for your stay. Your feedback is detailed and constructive and we thank you for bringing this to our attention, you have our apologies for the inconvenience caused. If you could please get in touch with us or share your contact details, we would like the... More 

Bath
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Blonde lady at reception is great and very helpful. Restaurant manager is friendly and helpful but her team are slow at supper service. Food is ok if you chose from the menu but I'd steer away from the buffet as it's really basic and they don't replenish often enough. Breakfast options are plentiful and more than satisfactory with an on... More 

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed here many times , however only when the Marriot Chesunt is full. I have NEVER had a good stay. The hotel is nice and Tania at Reception is great, However it stops there. They make mistakes with you bill all the time , you arrange for newspaper and never get and I find the hotel staff quite... More 

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WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Wadey116; Thank you for taking the time to review your recent stay with us. We sincerely apologise that on this occasion we did not meet your expectations. All feedback will be passed on to the relevant departments for them to share with their teams. I will ask the Front Office Manager to invesigate and get back to you as... More 

England, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was very helpful and very pleasant our room was clean and you didn't need to take any thing every thing was in your room. Free wifi. The breakfast there was every thing for every one.I really could not fult any thing in my eyes this comes as 5 star. Will be back?

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London England
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed January 24, 2015

Such a shame, really friendly receptionist 10/10 , great bar staff 8/10, ok room 6/10 , shabby 'in need of re-furb' corridors (with a dodgy smell of clorine throughout) 2/10.....breakfast consisted of raw sausages, cold beans, under fried hash browns, greasy mushrooms, bacon from the Lidl value range (extra fat less meat)...I have seen better breakfasts on documentaries about prisons... More 

Was this review helpful? Yes 3
WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Petronas; Thank you for your feedback in relation to your stay, can i ask that you email me directly so that we can look into the issues raised. Regards Nigel Parnaby Director of Operations Waltham Abbey Marriott Hotel nigel.parnaby@marriotthotels.com More 

Crewe, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 21, 2015

Having stayed here many times I thought we would splash out on a suite. The room is spacious and has a small lounge area upon entry. The bathroom is the best feature with a fantastic shower above the bath, a proper rain shower with good power. There is a small balcony but nothing to write home about and not a... More 

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Wigan, United Kingdom
Top Contributor
51 reviews 51 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 15, 2015

I stopped here for one night on business which was a change from my normal location which is the Cheshunt Marriott just a few miles away. I was expecting a similar experience as I believe the two hotels are run by the same management - how wrong I was! The experience was way below what I would have expected for... More 

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Additional Information about Waltham Abbey Marriott Hotel

Address: Old Shire Lane, Waltham Abbey EN9 3LX, England
Location: United Kingdom > England > Essex > Waltham Abbey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waltham Abbey Marriott Hotel 4*
Number of rooms: 162
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Also Known As:
Marriott Waltham Abbey
Waltham Abbey Marriott Hotel Essex

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