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Crowne Plaza Resort Colchester Five Lakes

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Colchester Road, Tolleshunt Knights CM9 8HX, England
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Crowne Plaza Resort Colchester Five Lakes
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Crowne Plaza Resort Colchester Five Lakes
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956 Reviews from our TripAdvisor Community

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Traveler rating
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    79
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (956)
  • Mar-May only
    (258)
  • Jun-Aug only
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  • Dec-Feb only
    (204)
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Cleobury Mortimer, United Kingdom
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked into the Crowne Plaza as an overnight stop following a long day in the car. We requested a quiet room as we had a lot of driving to do the following day. We were given a room directly over a patio with raucous groups of guests intent on enjoying themselves, albeit really loudly. After a few hours trying... More 

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

May I first of all thank you for choosing Crowne Plaza Resort Colchester – Five Lakes as your hotel destination. As you have experienced, Crowne Plaza Resort Colchester – Five Lakes is a very busy environment and it is unfortunate that sometimes there are guests who behave inappropriately as you have described. I can assure you that our Night Managers... More 

Salzburg
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is not easy to find this place having to travel narrow roads and through quaint little villages. Nonetheless it is worth it. Amidst great rural countryside you find a large hotel with all the amenities you are looking for. No carpeting in the reception hall and the restaurants (a big plus). Friendly staff, very helpful and caring. The food... More 

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for your lovely review following your recent visit to Crowne Plaza Resort Colchester – Five Lakes and I am delighted that your experience at the hotel was perfect for you. I do hope that you will find another opportunity in the future to return to Crowne Plaza Resort Colchester – Five Lakes for another enjoyable visit. Thank you... More 

kent united kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Me and my husband stayed here for hes birthday on Saturday night. We had the deluxe package that included the breakfast, lunch and dinner and either a full body massage or facial. We arrived earlier than check in time so we could have lunch in the form of a pleasant buffet then our massages were booked in for 1.30 which... More 

Was this review helpful? Yes 2
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your recent visit to Crowne Plaza Resort Colchester – Five Lakes and for your generous scoring too. I am delighted that you found all elements of your stay to be enjoyable and relaxing for you both. I can confirm that within your full body massage, a foot massage is not part of it however, the Divya... More 

West Yorkshire
Level Contributor
506 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a overnight break here on a Friday night and due to it being very wet, the pool area was particularly busy, but as it opens at 6.30am I was there Saturday morning and enjoyed a good swim plus jacuzzi, steam room and sauna before it got busy. For the meal on the Friday evening my daughter and i opted... More 

Was this review helpful? Yes 2
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

It was most kind of you to comment on your recent visit to Crowne Plaza Resort Colchester – Five Lakes and thank you for your generous scoring too. I am pleased to read that you enjoyed using the leisure facilities at the hotel with your daughter and later you had an enjoyable dining experience and thought the food to be... More 

Milton Keynes, United Kingdom
Level Contributor
158 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our golf/accommodation/dinner package - great value, bearing in mind we had 2 rounds of golf over better-than-expected courses. The courses were a good standard for all levels of golfer - not too long or difficult but in good condition. All staff went out of their way to make us welcome and to address issues. Other amenities were of standard... More 

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for your generous four stars following your recent visit to Crowne Plaza Resort Colchester – Five Lakes and I am delighted to read that your golf break was an enjoyable one. My Course Manager, along with his team, will be most proud to read your positive feedback concerning the condition of the courses and on their behalf I... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight whilst on business in Maldon. Hotel is in the countryside meaning that we had a good view of fields from our room in the village, although this was quite a walk from the bar and reception. Evening food in the restaurant was good and the bar staff where friendly. The rooms where large although a little dated, large... More 

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

It is most kind of you to take the time to post your feedback on Trip Advisor following your visit to Crowne Plaza Resort Colchester – Five Lakes for business purposes. From your favourable comments it is clear to me that your stay was an enjoyable one for you all. I am pleased to read that your dining experience was... More 

Manningtree, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the 'Lazy Sunday' package which was really good value with four treatments, use of facilities and dinner, breakfast and lunch for two at less than £200. Gym, spa and restaurant all very good. Special mention to Rachel in the spa and Joe Smith in the restaurant - excellent service. Thank you.

Was this review helpful? Yes 2
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you so much for choosing Crowne Plaza Resort Colchester – Five Lakes as your hotel destination to enjoy some pampering. I am delighted to read that you had a most positive and enjoyable time with us. Thank you also for your special mention of stand out team members Joe Smith and Rachel in the Spa and they will each... More 

Middlebury, Connecticut
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 star all the way. Awesome rooms. Bathtub was awesome as were the swimming pool and steam rooms. Restaurants were pricey, so I would recommend a short drive to find a good traditional pub. Overall, just the place we needed.

Was this review helpful? Yes 5
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for posting your feedback on Trip Advisor and for awarding Crowne Plaza Resort Colchester – Five Lakes five stars. I am extremely pleased to read that your stay was fantastic for you and you had the opportunity to enjoy our leisure club facilities during your stay. Regarding dining at the hotel, in addition to Brasserie 1 and the... More 

Rochester
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read some less than complimentary reviews on Tripadvisor I rang the hotel after a friend booked it to ask for quiet rooms away from any rowdy stags and hens. Upon arrival, I was greeted by a friendly chap on reception who noted my request for a quiet room and joked that it couldn't be accommodated as my noisy friends... More 

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to review your recent visit to Crowne Plaza Resort Colchester – Five Lakes. It is clear to me that amongst a few negatives that you have highlighted herein, there are also many positives. Please accept my belated apologies that the housekeeping standard in your accommodation was below our normally high standards and furthermore, some... More 

Essex
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely amazing place. The Spa was perfect with lots of treatments to choose from. The pool was warm and clean the Jaquzzi was perfect. The room we had for the night was huge. Had two large single. Bed which were clean and comfortable. Air con in the room. Tea facilities and computer facilities. Free wifi. The room actually had wine... More 

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you so much for your wonderful review following your recent visit to Crowne Plaza Resort Colchester – Five Lakes and thank you for choosing our hotel as your preferred local hotel destination. I am delighted that your stay was perfect for you and everything met and possibly exceeded your expectations and your accommodation was well-appointed, comfortable and was well... More 

Hotel Review Summarization

What travelers say

  • Golf course(12)
  • Very good(9)
  • Spa treatments(6)
  • Room service(6)
  • Swimming pool(5)
  • Reception area(4)
  • Very nice(4)
  • Large group(3)
Questions? Get answers from hotel staff and past guests. Ask a question

294 photos of this hotel

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Room/suite (53)
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Hotel & grounds (22)
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Dining (8)
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View from room (7)
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Pool/beach area (3)
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Other (29)

Management photos: Courtesy of the property manager

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Room/suite (52)
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Hotel & grounds (29)
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Bathroom (2)
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Dining (14)
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Pool/beach area (14)
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View from room (5)
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Business center/function rooms (2)
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Other (38)
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