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All 1 Tolleshunt Knights hotels

Crowne Plaza Resort Colchester Five Lakes

4.0 of 5 Resort   |   Colchester Road, Tolleshunt Knights CM9 8HX, England
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A recent review
3 of 5 stars reviewed 3 days ago
Matt P Felixstowe, United Kingdom
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606 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Felixstowe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

16 of us stayed end of Mar 2014 for a golfing break. The hotel is nice, it's well presented & clean. We received a good welcome, check in was very very easy. We were all put up in the adjoining purpose built golf accommodation. These rooms were very good, large rooms, comfy big beds, all the whistles & bells you'd... More

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Brentwood, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I have just come back from a 'Spa Break' arriving Good Friday and departing Saturday 19th April 2014. The purpose of my trip was a break with my sister and a friend, to celebrate my sister's 40th Birthday. Our first impression was that the reception area was lovely, but the turned out to be the best part of the hotel.... More

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night in a family double bedroom (2 double beds) dinner and breakfast included £165 (2 adults+2 children and infant in a cot) The room was not huge, but modern decor and furnishings. Plenty drawer, cupboard hanging space, kettle, flat screen TV, iron. Bathroom and had bath and separate shower. We did not use wifi as was... More

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IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Your views and comments are truly appreciated and I am happy to read from your feedback that you and your family enjoyed your visit to Crowne Plaza Resort Colchester – Five Lakes. At the time of your visit, WIFI was chargeable after the first complimentary half hour however, since your visit, WIFI is now complimentary to all guests. I do... More

Hertfordshire
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I attended this spa/ hotel a couple of weekends ago with a group of ladies for my friends hen do. I had a great weekend with the girls but I have very mixed reviews of the hotel/spa. Parking – there is a very large car park but on the day we arrived it was completely packed and people were having... More

Was this review helpful? Yes 2
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to share your observations from your recent visit to Crowne Plaza Resort Colchester – Five Lakes on Trip Advisor. One of our most important tasks is to learn directly from our guests and you can be sure that your feedback has already been shared with the relevant departmental managers so that going forward, improvements... More

England
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My party of 8 booked into a 2 nights stay of the Crowne Plaza Five Lakes for a golf and leisure break. Everything was pre-booked, rooms, tee times and tables for dinner. We arrived early morning and were able to unpack into our rooms before our tee time. The golf organisation was perfect and all our times we met, unlike... More

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IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you very much for your positive review following your golfing break at Crowne Plaza Resort Colchester - Five Lakes. I am delighted that we were able to meet and exceed all your expectations and that all your group had a most enjoyable time. I very much hope that you will take the opportunity to return in the not too... More

Essex, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Where do I start my sister booked this spa as a gift for my mum,it was a family day out and 8 of us had decided to come up. We tried to book this in advance but was told you just turn up but could call and book treatments in advance. My sister and my auntie called for three days... More

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IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you very much for taking the time to relay your feedback. We are most disappointed to read of your experience, albeit we felt that we dealt with it appropriately on the day. Your feedback has been shared with my respective managers and like them, I sincerely apologise. On your note re health and safety obviously, we take this matter... More

Travelers are raving about these Tolleshunt Knights hotels

Witham, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Had to be moved rooms twice due to a known loud buzzing in the rooms. If a customer has complained of the noise once they won't want to be put in another room with the same noise. According to the Duty Manager this has been a known problem along the whole corridor, but it hasn't been fixed and they are... More

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your recent visit to Crowne Plaza Resort Colchester – Five Lakes. Please accept my sincere apologies that the location of your room in relation to the service lift did cause some noise disturbance at times and I appreciate how this impacted on your visit. However, the second room allocated to you was some distance away from... More

Colchester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The moment you walk through the door of the Crowne Plaza Resort Colchester Five Lakes, you enter another world and it's an exciting one. It has the spendour of the latest in modern style with a touch of 'Art Deco', it really is a wonderful introduction to a classy four star hotel of excellent taste - customers love it and... More

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Many thanks for your concise review. It is so pleasing for myself and my team to receive such positive comments. I do hope on your return to the hotel, you contact me directly so that I am meet with you. With kind regards.   More

Epping, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After reading some of the reviews I was a bit nervous, but we found the hotel and the staff very very good. Had a lovely room, some very good treatments and a nice dinner. Only complaint would be that dinner included is just the Chinese buffet or a small allowance to the a la carte. That's sneaky as you don't... More

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IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you so much for choosing Crowne Plaza Resort Colchester – Five Lakes as your hotel destination despite reading some negative postings on Trip Advisor. It is clear to me that you had a most enjoyable time. However, your comments regarding your dining experience are taken on board and our menu options will be reviewed. Once again, thank you for... More

Maldon, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at 5 Lakes over one of the busiest weekend, the welcome was great with Shaz at the Reception desk. She was informative, helpful and explained everything thoroughly. I have been to 5 Lakes previously when the lobby area had just been completed and it looked great. Needless to say that time has not been good... More

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you very much for your constructive comments and I will be taking up your points as suggested with our maintenance team to ensure that our planned maintenance programme is completed as soon as possible. Your other comments will be discussed with my department managers to ensure that our guest experience is lifted to the next level. Thanking you for... More

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Additional Information about Crowne Plaza Resort Colchester Five Lakes

Also Known As:
Crowne Plaza Resort Colchester Five Lakes Hotel Tolleshunt Knights
Crowne Plaza Resort Colchester 5 Lakes
Crowne Plaza Resort Colchester Five Lakes Hotel
Five Lakes Hotel Country
Five Lakes Resort Country
Five Lakes Hotel
Five Lakes Hotel Essex
Address: Colchester Road, Tolleshunt Knights CM9 8HX, England
Phone Number:
Location: United Kingdom > England > Essex > Tolleshunt Knights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Tolleshunt Knights
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Resort Colchester Five Lakes 4*
Official Description (provided by the hotel):
Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests ... more   less 
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