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All 1 Tolleshunt Knights hotels

Crowne Plaza Resort Colchester Five Lakes

4.0 of 5 Resort   |   Colchester Road, Tolleshunt Knights CM9 8HX, England
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A recent review
5 of 5 stars reviewed yesterday
Richard T Huntingdon, United Kingdom
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672 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Huntingdon, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose this hotel in an area we had not visited before. What a find! The facilities are varied and interesting - Golf, tennis, swimming, snooker etc. with a spa for the less energetic. Our room was spacious, clean, and well provided as one would expect. It was a hot day, and warm in the evening, but the air conditioning... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I went to this spa today. We were welcomed by a very friendly member of staff who gave us an outline of the day. We then went for a swim and sauna, very nice! Then we had a two course lunch which was very nice. We then had three treatments. The girl that gave me a head... More

Was this review helpful? Yes 1
London
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My partner bought us a spa day for our anniversary here which included a treatment, lunch, dinner, overnight stay and breakfast the following morning. The grounds are beautiful and I imagine it would be a great place for couples as the men could play golf while the women enjoyed the spa facilities. Check in wasn't until 12:00 which wasn't ideal... More

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your recent visit to Crowne Plaza Resort Colchester – Five Lakes and I am delighted that overall your enjoyed your time with us. Meanwhile, I note your feedback concerning entry to your accommodation and I am sorry if the explanation did not seem credible however, an internal investigation is currently taking place to understand exactly what... More

Beccles, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were given a voucher for a Spa experience with overnight stay. We found the room to be beautiful (we were in the village), the food was excellent, as were the spa (full body massage) and the bar. Service in all parts of the hotel was excellent and James Mawdsley who served us our lunch in the... More

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to leave a review on Trip Advisor. It is a pleasure to read that your weekend was so enjoyable and all elements of your visit exceeded your expectations. I am proud to note that the service you received from James Mawdsley was professional and attentive and you can be sure that this comment has... More

Norfolk, England
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is a huge hotel complex which seems to mainly cater for big parties of people. Hen, stag, girls and boys nights out. The hotel has a night club within but we were not disturbed until 3am in the morning when a rowdy crowd congregated under the window, they were moved on quickly by hotel staff though. The executive rooms... More

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IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your recent visit to Crowne Plaza Resort Colchester – Five Lakes and I note that your room's toiletries/amenities had not been fully replenished by the room attendant; and to compound your frustration the toilet seat was faulty however, I was pleased to note that this was attended to and remedied - please accept my apologies. Your... More

Guildford, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

When we booked online we confirmed that the WIFI was included in the price, which we were told it was, only to be told on arrival that they had just changed the policy the day we booked! We didn't fall for their nonsense and insisted they gave us what they promised, free WIFI for the duration of our stay, as... More

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you very much for your comments regarding your recent experience here at Crowne Plaza Resort Colchester – Five Lakes. I am sorry if you felt that there was something untoward with the WIFI situation but I can assure you that there is not. The base WIFI system is free however, you may upgrade band width if you wish and... More

1 review
5 of 5 stars Reviewed 1 week ago

I was facilitating an event at this hotel and was delighted with the level of support and service that we received from this hotel. Special mention to Adam and Laura for being so helpful and proactive when we really needed them

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor following your event at Crowne Plaza Resort Colchester – Five Lakes. Your top score of five stars is most appreciated – thank you. Adam and Laura will be delighted to learn that their input helped in the success of your event. We look forward to welcoming you... More

Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago

Lovely hotel, pretty garden area, nice hotel room, well decorated. I took my younger sister here for an overnight stay and a spa trip as her birthday present, we had dinner included which was a buffet, it was nice and although we enjoyed the food we found it a little disappointing on the choices, especially as she is a vegatarian,... More

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to review your recent visit to Crowne Plaza Resort Colchester – Five Lakes. It is most important to hear directly from our guests about their experience and I am therefore, pleased that overall your visit was an enjoyable one. Your feedback regarding your dining experience has been taken on board and I am sorry... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked this hotel for my partner for his birthday. We went as part of the golf and spa package and was not left disappointed. From the moment we arrived we were impressed and made to feel very welcome.The staff were exceptional and could not do enough for us.Always said hello to us when passing and even stopped to hold doors... More

Was this review helpful? Yes 1
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you so much for your wonderful review and I am thrilled that Crowne Plaza Resort Colchester – Five Lakes met and exceeded your expectations on this occasion. Naturally we are always delighted to get such positive feedback, particularly about the staff and service and I will ensure this is passed on to the team. Thank you again and looking... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this package for my mums birthday, booking it was really easy with the staff and I had no problems. When we arrived again staff were really helpful and pleasant. Very clean changing rooms, unlimited teas and coffees all day and a sun terrace bit which was open for us to use! Our package included a lunch which was... More

Was this review helpful? Yes
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Your feedback is truly appreciated and I am happy to read that you thoroughly enjoyed your stay with us to celebrate your Mum’s birthday. I am so pleased that you found so many positive elements that made your visit to Crowne Plaza Resort Colchester – Five Lakes such a special memorable occasion. We are looking forward to the opportunity of... More

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Additional Information about Crowne Plaza Resort Colchester Five Lakes

Address: Colchester Road, Tolleshunt Knights CM9 8HX, England
Phone Number:
Location: United Kingdom > England > Essex > Tolleshunt Knights
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Resort Colchester Five Lakes 4*
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Also Known As:
Crowne Plaza Resort Colchester 5 Lakes
Crowne Plaza Resort Colchester Five Lakes Hotel Tolleshunt Knights
Five Lakes Hotel Country
Five Lakes Resort Country
Five Lakes Hotel Essex

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests ... more   less 
Number of rooms
194

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