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Greenwoods Estate Spa and Retreat

4.0 of 5 Hotel   |   Stock Road, Stock CM4 9BE, England
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Ranked #1 of 1 Hotels in Stock
A recent review
3 of 5 stars reviewed 3 days ago
Chloe B Romford
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109 reviews from our community

Traveler rating
    54
    17
    17
    6
    15
See reviews for
12
29
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Romford
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've been for a number of spa days at this venue and must say that the standard has definitely improved with each visit. Previously had a complaint which was dealt with efficiently and effiectively and actually resulted in a free spa day The hotel is under new management and the spa has undergone some welcome renovations taking the spa from... More

Was this review helpful? Yes
London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter got married in All Saints Church Stock and held the reception in The Royal Garden Marquee set in the gorgeous grounds of Greenwoods. We had booked the whole hotel out on the Saturday night (day of wedding) but around 15 rooms were booked on the Friday night too. Having spent many spa breaks at Greenwoods we knew the... More

Was this review helpful? Yes 2
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for taking the time to review your stay with us at Greenwoods. All of the team at Greenwoods would like to offer your daughter and her husband our congratulations on their recent wedding. We are so pleased that you choose to celebrate your special occasion with us and very happy that your daughter and guests enjoyed the event.... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an amazing spa day and lunch . The staff were very helpful nothing was to much trouble. The lunch was delicious .The changes that have been made recently are a great improvement. Will be going back very soon and telling all my friends as well .

Was this review helpful? Yes 3
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for your positive comments following a recent visit to Greenwoods. We are so pleased with the feedback we have been getting from our guests, following our recent change of ownership and the renovations that have taken place. All of our staff are very happy with the completed works to our hotel and spa and it is a pleasure... More

Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stay here reasonably regularly. It's OK and undergoing lots of refurbishment works. Just a bit "old" and often very quiet, and hence usually void of atmosphere. Rooms and bathrooms are also a bit tired in places. Might well improve when all works are complete.

Was this review helpful? Yes 1
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for your review of Greenwoods, following your regular visits to us. We appreciate our loyal customers and are glad to have received so many positive comments regarding our recent renovations. All the works to the main hotel and spa are now complete and we are pleased that you have been impressed with the changes. We do take on... More

Essex
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Took a friend to dinner here recently. There has been a major renovation since my last visit. Dining room is very impressive and the food and service first class. Would certainly recommend to anyone considering coming to this part of Essex.

Was this review helpful? Yes 3
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you very much for taking the time to review your recent visit to Greenwoods for dinner. We have indeed refurbished our restaurant and are very pleased with the comments we have received. Our menus have also been changed by our fantastic new head chef and we will continue to update these throughout the year in keeping with the freshest... More

Chelmsford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful experience here. Have stayed in many supposed high class hotels who did not have the level of customer service found here. Any issues (very minor) were dealt with promptly and curteously. I cannot understand people who have 'problems', say nothing to the hotel, then b***h about it on here. Why not give the hotel a chance to... More

Was this review helpful? Yes 2
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for your review of a recent stay with us at Greenwoods. We appreciate all the feedback we are given and would always prefer the opportunity to deal with any issues at the time- as most problems can be resolved by a member of our management team quickly. We are indeed now under new management and have worked hard... More

Ipswich, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just wanted to say a huge thank you for a fantastic few days. Excellent service, and treatments to match. We were thoroughly spoilt from the time we got there until the time we left. It was a delight not to be rushed, and the food was superb. Well done to the 'whole' team, for making it such a memorable occasion.

Was this review helpful? Yes 3
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for your review of a recent stay at Greenwoods. We are very pleased to learn that your stay with us was relaxing and enjoyable. Our treatments are first -class and our restaurant has proved very popular with our guests- especially now the décor is almost finished and it looks beautiful. We have notified all of our team of... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I emailed the hotel in advance to request a nice room - mid week booking. I had booked a double room and found late and night when we retired for the evening that the "double" bed was in fact two single beds pushed together that were not even attached. Spent the rest of the night trying not to fall through... More

Was this review helpful? Yes 6
LucyH0103, Owner at Greenwoods Estate Spa and Retreat, responded to this review

Dear musica1977 We are very sorry to hear that you did not enjoy your Stay at Greenwoods. Although we receive other unreasonable comments we are genuinely upset when our valued guests as in your case do not leave happy and I apologise that your email was not responded to. We would like to make up for your disappointment and ask... More

Geneva, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was amazed with all the renovations and decorating that have taken place since I last visited and since the new ownership. The new spa area with the new steam room and sauna are fantastic and the new treatment rooms are great. The comfort of the spa juice bar makes the spa day thoroughly more enjoyable. The general decoration of... More

Was this review helpful? Yes 2
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you very much for your comments following a recent visit to Greenwoods. Our new owners are so happy with the response we have had from our guests, following our recent renovations and the juice bar we have added to our spa has proved very popular all round. We are delighted that you enjoyed every aspect of your day and... More

Essex, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

recently went there with my husband and had a amazing time, food was out of this world and the service was great. spa experience was amazing and had a couple of treatments there and felt so relaxed afterwards. would highly recommended to visit and stay here and especially to go into spa and treat yourself to some treatments.

Was this review helpful? Yes 3
LucyH0103, Manager at Greenwoods Estate Spa and Retreat, responded to this review

Thank you for your review of Greenwoods. Very pleased to learn that you enjoyed your treatments in our newly designed spa. We do aim to provide a warm and relaxing environment for our guests and our new 'relaxation room' has proved a big hit. We are soon going to be introducing a luxurious new range of products and treatments to... More

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Additional Information about Greenwoods Estate Spa and Retreat

Address: Stock Road, Stock CM4 9BE, England
Location: United Kingdom > England > Essex > Stock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Greenwoods Estate Spa and Retreat 4*
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Also Known As:
Greenwoods Estate Spa And Retreat Hotel Stock
Greenwoods Estate Hotel And Retreat
Greenwoods Estate Stock
Greenwoods Estate Spa And Retreat Stock, Essex, UK

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