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Holiday Inn Southend

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77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
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1 room 1 guest
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Holiday Inn Southend
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464 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

When we booked this hotel we didn't realise how close to Southend Airport it was until we got to our room. The photo below shows how close to the runway we were, I was expecting non stop plane noise but we did not hear a thing! The view was amazing and I became an instant plane spotter. The room was... More 

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Rugby, United Kingdom
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Perfect location for Southend airport the Holiday Inn offers an almost soundproof hotel from the airport noises....Well done. Stayed in a king size room with plenty of space and good sized bed with firmer than average mattress. Well thought out and well equipped room. Signature green light in bathroom nice touch for night light and room had iron, iron board... More 

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Rugby, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very polite and friendly check in, room spacious and clean, breakfast fresh, hot and plenty of choice. The restaurant on Friday evening was busy making it very hot and noisy and the service was slow but the food was good, we would probably eat elsewhere at night if we stayed here again. Overall a pleasant stay, we would stop here... More 

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Cosham, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

During check in, the clerk answered the phone whilst in mid check-in with me, very rude and UN-professional. The rooms were really clean but a shame the curtain in in 231 was hanging off the rail. My main problem was with the food, the soup, Broccoli and blue cheese had little or no blue cheese and was swamped with pepper.... More 

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StevenJBrazil, General Manager at Holiday Inn Southend, responded to this review

Thank you for writing a review about your recent stay. We are happy to learn you had a good stay overall. Thank you for your constructive comments regarding the food and seasoning, these have been shared with Chef and the team. I hope that we can welcome you back in the future. Regards Steve More 

Lincoln, United Kingdom
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked here at the last minute and were so impressed by how clean and modern the hotel is. The room was spotlessly clean and had tea and coffee facilities. All the services you would expect from a hotel and more. Nothing's too much trouble for the staff who are so helpful. Top marks.

Was this review helpful? Yes
StevenJBrazil, General Manager at Holiday Inn Southend, responded to this review

Thank you for taking the time and trouble to write a review about your recent stay. We are delighted you enjoyed your stay and give us top marks. We look forward to welcoming you again in the future. Regards Steve More 

London
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn at Southend for my Son's wedding. I was amazed! The hotel staff were superb. Not just being the usual superficial people you normally find at airport hotels, but people who were genuinely interested in you as a "guest". The rooms had everything you needed and so we slept very well. The restaurant was the... More 

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Duncan, Thank you so much for taking the time to share with the trip advisor community and how we have left fantastic positive views of Holiday Inns in the UK by our wonderful standard, great fresh breakfasts, superb staff, exquisite dinner. We do receive a wonderful feedback but I have to say it is a great review and one... More 

Winchelsea United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good Holiday Inn, beautifully appointed. The staff are welcoming and helpful. The rooms and air-conditioning are good. The bathroom are a bit on the small side. The side of the bath was very high and made it difficult for older people to get in for a shower. There are no handrails so my partner had to... More 

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear AnnRachlin,, Thank you for a stunning 5 star review and I am delighted to know that you fell in love with our hotel, rooftop restaurant & bar and very helpful staff. Our rooms are very well sound proofed and 1935 restaurant is the first rooftop restaurant in Holiday inn chain and I am sorry to hear that you found... More 

Bath, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good: Everything - room immaculate - staff brilliant - food great - attention to detail spot on Bad: Can't fault Summary: Usually stay at Park Inn when on business in Southend but no more. Wasn't expecting loads having experienced other Holiday Inns but this place is fab. I even put the key against my mobile by mistake and it still... More 

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Matt B, Thank you for suggesting us to be the best in Southend to others and for rating your stay highly with a perfect 5/5 review on trip advisor! We really appreciate it. It is our philosophy to ensure that we provide our guests with the highest customer service standards and product at all times. I'm so pleased you... More 

Milton Keynes, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Every time we stay here we enjoy the cleanliness and comfort of the rooms. The front desk staff are efficient and friendly. However, a visit to the bar and restaurant on the top floor just lets the whole place down. The bar is understaffed and it can take 10 minutes to get served at quiet times. Busy times are a... More 

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear PeterBOrner, Thank you for your candid review. I am glad to know that you found the room to be comfortable. We apologize that your recent dinning experience did not meet expectations and our high standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here over the weekend driving up looks stunning and next to airport and down road from sea front checked in was met with warmth and kindness quick and polite could not fault it room was amazing nice clean everything worked breakfast was excellent all hot and fresh staff again excellent check out no problems service with smile and excellent... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Mokasia, Firstly, thank you for taking the trouble and time to write your feedback. It is a great feedback. Indeed we are one of the best Holiday Inn in UK. I am so thrilled to know that you thoroughly enjoyed your time with us and it is such a great pleasure to know that you enjoyed all the aspects... More 

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