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Holiday Inn Southend

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77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
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Holiday Inn Southend
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534 Reviews from our TripAdvisor Community

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Cumbria
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stay here quite regularly with work, nothing too much trouble , food excellent both in the evening and breakfast, rooms clean and spacious. This hotel is only 5 min walk from bith the train station and the airport. Overall a great place to stay.

Helpful?
Thank cleasbyr
Level Contributor
120 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed on business and was really surprised to see the hotel location right at the airport - great views over the airport from the bar & restaurant yet no aircraft noise. The staff were all very friendly and the accommodation comfortable & clean. The restaurant was excellent and I will review that separately. Definitely a great place to stay... More 

Helpful?
Thank Alison J
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Alison J, Thank you for choosing Holiday Inn Southend whilst staying in this area and leaving a 5 star review. I was very pleased to read that you have enjoyed all aspects of your stay with us and loved the views from our rooftop restaurant & bar. I will be grateful if you will recommend us to your friends... More 

Chippenham, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my first visit at this hotel. Firstly the location is amazing for anyone who needs to be close to Southend airport. It is exactly as advertised: walking distance from the terminal and from the train station. Even with a heavy bag to carry along. It is very easy to find, you can sea its green logo shining from... More 

Helpful?
Thank Sarah S
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Sarah S, Thank you for such a personal review following your first stay about our team and for rating your stay highly with a perfect 5/5 review on trip advisor! We really appreciate it. All my favourite words – Amazing, welcoming, large size, excellent customer service makes it one of my much-loved review. It is our philosophy to ensure... More 

Brighton, UK
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We have family a stones throw from the airport and when visiting the area we wouldn't want to stay anywhere else. We appreciate the fact that its easy to park and we feel the fee paid is very reasonable. Check in is quick and easy and with a smile. We like to treat ourselves to a superior room and on... More 

Helpful?
Thank fletcherandcole
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear fletcherandcole, Thank you very much for taking the time to leave your delightful review. I'm so glad that you enjoyed your stay with us and found the superior room especially twin wash basin, service and ambiance as enjoyable as the friendly service. I will be sure to pass on your compliments to team. Thank you for your repeat custom... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Service was terrible, we booked double bed room, and they said, sorry we don't have it so you will get twin bed. 3 of 6 towels was dirty and one of them had animal hair on it. Nobody even said sorry, 4 stars hotel? Reception don't give a damn thing about it. Never ever coming back. I woulnd to use... More 

Helpful?
Thank Marius T
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Marius T,, Thanks for your post. I have looked into this dispute and would like to assure you that your booking was made for a non descriptive room and it was a same day booking on a very high occupancy night. Moreover you checked in late in the evening at 11pm and unfortunately we didn't have any double room... More 

Porth, United Kingdom
Level Contributor
236 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely modern hotel in good location overlooking airport (good soundproofing) Friendly, helpful staff, excellent sized modern rooms, bright and airy with floor to ceiling windows and large beds, usual facilities, tea/coffee dacilities, nice bathroom with dual shower and nice toiletries. Bar /Restaurant on top floor with excellent views out over airport, good breakfast selection and light airy bar. Free onsite... More 

Helpful?
Thank welshone03
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Welshone03, Thanks for your post and five star review. We really appreciate your comments and great ad for our hotel. I will certainly share them with my team. Here at Holiday Inn Southend we are very proud of the service and standards we offer to everyone who walks through our doors and it looks like we are getting it... More 

London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn at Southend Airport as a Park & Go customer. The Hotel is newly built and very modern. We parked our car at the Inn car park before walking five minutes to the Airport. On our return to the UK we arrived late about midnight and we were greeted warmly by the reception team and... More 

Helpful?
Thank Robin R
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Robin R, Thank you very much for your wonderful review and effusive comments. I'm so delighted that you enjoyed your Park , Stay and Go holiday with us and what a great read. Review and satisfied guests like you, makes us feel fantastic about what we do here and clearly we are on the right track. My fantastic team... More 

Benfleet, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I booked an afternoon tea for my girlfriends birthday today with no problems. Arrived early and was given the option to either have a drink in the bar whilst our table was getting ready or to have the table early. Food was excellent and we were offered free soft drinks. The staff were very friendly and professional, We were not... More 

Helpful?
Thank Dazza2471
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Dazza2471, Thank you very much for choosing 1935 rooftop restaurant to celebrate your girlfriends birthday and leaving such a concise review, praise and high recommendation! I'm pleased you enjoyed your experience with us and found it to be excellent value. I will certainly pass your appreciation to our team. I hope we're able to welcome you back again soon.... More 

Brighton, England
Level Contributor
115 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was greeted as an IHG Spire but immediately told I wasn't getting upgraded as I was staying on rewards points. Fair enough, that's the letter of the law and I didn't bother pointing out that many of the best hotels don't make that distinction on low occupancy dates, which this was. Nonetheless I was expertly upsold a paid upgrade... More 

Helpful?
Thank Keith-in-Brighton-UK
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Keith, Thank you for writing a review about your recent stay. Indeed we are one of the best in UK and we are delighted you have rated us high. So pleased to know that you found our executive room to be the best in Holiday Inn, modern and well decorated. Our rooftop bar is buzzing place in town and... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was a great hotel. Booked at last minute for one night. The staff on the phone and on reception were very friendly and helpful. Rooms were clean and we were able to take our little lab pup with us. The bathroom was very clean and had a lovely bath! The breakfast was decent and there was a lot of... More 

Helpful?
Thank Abigail H
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Abigail H, Thank you for taking the time and trouble to write a review about your recent stay. What a fantastic read. So delighted you rated us highly and found it a great hotel with fantastic team. Our team members are great asset to us and our philosophy is to go extra miles to create a hassle free stay... More 

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