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Holiday Inn Southend

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77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
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Holiday Inn Southend
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447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Edinburgh
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for 4 days whilst down on business. Room was a good size and comfortable for a 4 night stay with everything you would need. Bed was really uncomfortable for me, very hard but that is just a personal preference and shower pressure very disappointing. Otherwise very clean. Restaurant and bar upstairs really nice, you could sit... More 

Was this review helpful? Yes
StevenJBrazil, General Manager at Holiday Inn Southend, responded to this review

Thank you for taking the time and trouble to write a review about your recent stay. We are delighted you would happily stay again in the future finding the hotel comfortable and clean. We look forward to welcoming you again. Regards Steve More 

1 review
5 of 5 stars Reviewed 1 week ago

27th June 2015. We would like to say a huge thank you for a fantastic memorable wedding day for our daughter. The venue and decor was fabulous. The food was absolutely superb as was the waiting staff. Wow what can I say about the bar staff, they worked tirelessly day and evening. The reception staff made sure our guests were... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Julie D, Firstly, congratulation to you and thank you for taking the trouble and time to write your feedback. I am so thrilled to know that you and your guest thoroughly enjoyed your time with us and it is such a great pleasure to make your day successful. comments and appreciation like yours are so valuable for our team... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over the weekend for a short break. A good price & a good standard of hotel. The rooms are what you expect from a large chain. The bar/ restaurant is on the top floor with the large Windows you can watch planes come & going from the airport next to the hotel. The rooms are well insulated... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Jon D, Thank you for leaving a review about your recent stay. We are delighted you found the hotel to be good price and a good standard and a Getaway break. Food, stunning view and staff to be friendly too. We look forward to welcoming you again in the future. Regards Rohit More 

Tralee
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is ideally placed a few minutes walk to the airport a modern hotel with all you need if you have an early flight the rooms are comfy and spacious very clean the best part is the 5th floor for bar and restaurant excellent food and a great view of the airport and reasonably priced

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear christopher s, Thank you for taking the time and trouble to complete feedback regarding your recent stay. We are delighted you had a great experience with a fantastic view and clean quiet and relaxing room. We look forward to welcoming you again in the future. Regards Rohit Singh More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely experience. We stayed for one night prior to our flight to Spain. Fantastic with our children. Lovely breakfast. Kidd eat free and there's loads of choice. Gorgeous bathrooms. Adjoining bedrooms available and the hotel is soundproofed which is an added bonus. Would definitely use again.

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear EternallyCullen. Thank you for taking the time to post your 5 star comment here on Trip Advisor, it was a pleasure reading your review. I am so pleased to hear that you our hotel to be fantastic and great value. It is our philosophy to ensure that we provide our guests with the highest standards of product and service... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Hotel & Staff could not be faulted. Nothing was too much trouble, the bar staff were always ready to help and made sure our evening celebration was a huge success. Our room 401 was excellent and with a view of the airport. Breakfast was buffet style, all fresh and plentifull and regulally topped up. Overall, a very plesant weekend stay...

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Guest, Thank you for your 5 star comments in regards to your recent stay. I am pleased to know that you and your partner chose to stay at our hotel for your special day and had a lovely time. Team will be pleased to hear your appreciative feedback on food, service and attentiveness. We will look forward to seeing... More 

London
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were told to book this hotel as it was nearby a wedding reception we were attending. When we arrived at the hotel we were greeted in a curteous way and booked in very quickly. Our twin room was very neat, clean and had plenty of space to manoeuvre. There were enough mirrors and plug sockets (which I find hotels... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Leena1985, Thank you for taking the time and trouble to share your recent experience and rate the hotel. We are thrilled you have rated us 5 stars and the praise indeed you have written. I was pleased to know that you were staying here for wedding party and I will be sure to share your comments with the team.... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great stay on and off for the last two months. Great rooms and friendly staff. Best employee is Antonio in the bar on the fifth floor. His work ethic and service is excellent a true asset to the Hotel. Great breakfast. Bar menu is limited but well done. Great hotel for business or pleasure.

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear James s, Thank you so much for your review. I do agree with you that Antonio is really good and an asset for team. We are pretty much known for our fantastic product and service and how good it is. I am pleased to see you have quoted us “Great hotel for business or pleasure.”. We hope you will... More 

Nottingham, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly check in. Staff very helpful. Bar and restaurant have great views of the airport and sunset. The food is excellent and very good value. Restaurant staff very professional but still friendly and efficient. Rooms comfortable and well equipped. Would go for a meal regularly if we lived nearby it was such a good experience. View from the restaurant... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear julesnottm7, Thank you for writing a review and sharing your recent dining experience at 1935 rooftop restaurant. We are delighted to know that you enjoyed the excellent food, stunning view and friendly staff. We hope to welcome you again soon. Regards Rohit Singh More 

Guisborough, United Kingdom
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 weeks whilst working in the area arriving by train at the airport station less than a 10 minute walk from the hotel. Reception staff were friendly and informative. Initially I was in a standard room which is fine for a couple of days but then was upgraded to an executive one, which was spacious with... More 

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review

Dear Sparty38, Following your short recent stay here at Holiday Inn Southend, I would like to thank you for having taken the time to post your detail comments. It is so great to see such a positive remarks and our philosophy to ensure that we provide our guests with the highest product and service at all times. I am delighted... More 

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