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Park Inn by Radisson Palace Southend-on-Sea

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Church Road, Southend-on-Sea SS1 2AL, England
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Park Inn by Radisson Palace Southend-on-Sea
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Park Inn by Radisson Palace Southend-on-Sea
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589 reviews from our community

Traveler rating
    172
    237
    114
    36
    30
See reviews for
109
228
21
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Benfleet, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having enjoyed a lovely Sunday roast on previous occasions, with excellent service, expectations were high when we visited again yesterday (29 March). Despite the actual restaurant being virtually empty, we had to wait while a table for two was moved into the lounge area, which had obviously been set up more for afternoon tea. Other guests who were seated in... More 

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essex
Top Contributor
56 reviews 56 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Booked afternoon tea here with a group of friends. Ignored determinedly by all staff on arrival in the restaurant. Resorted eventually to acosting a passing waitress. Eventually shown to a partially laid table in the centre of the room. Well away any from the lovely view. Requested a table by the window, as there were some free . Then shown... More 

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Ascot, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Overall the hotel is very nice, clean and well located with some decent amenities . The day we stayed the hotel was hosting a wedding so we ended up having to wait 15 mins to be served in the bar (and there were no other guests waiting the 5 members of staff seemed more preoccupied with setting up the wedding... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Top Contributor
178 reviews 178 reviews
126 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 1 week ago

The first room that I was given had rather noisy air conditioning so I was quickly and helpfully moved to another. The second room was much smaller (the smallest on the floor) but only in terms of this hotel, it was still of a very good size, much bigger than most hotel rooms and comfortably appointed with everything that I... More 

Was this review helpful? Yes 1
Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear NB1957, Thank you for reviewing the hotel, I am sorry to hear there were little issues during your stay but on the positive side I am glad to know they did not put you off and you have enjoyed your stay with us. Best Regards, Mudassar More 

Leigh-on Sea, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for one week in late February as we were having building work done at home so this was an enforced stay. We are a family of five so requested a family room and what we got was HUGE! (Room 420 on 4th floor) Plenty of room for the kids and the view of the Estuary was fantastic -... More 

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear martin01968, Thank you for a lovely review, I am excited to know you had an excellent and enjoyable stay with us. It is indeed a proud moment for us to know that you found all staff members were great especially at reception. I hope your building work is complete at home and you are settled back in. I believe... More 

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Last time stayed for 2 weeks. This time only for week. Again nothing to complain and I really like the place. Staff is very friendly and helpful. Very plradant reception. This time since I visited in march, there are quite interesting things to do outside after work. For starters adventure island next to hotel in operation. I like the breakfast... More 

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear MalakaSilva, Thank you for reviewing the hotel and I am glad to know you had another pleasant stay with us. It is a pleasure to know you found the hotel staff very friendly and helpful especially reception staff. We are looking into your suggestion of having Belgian waffles randomly at breakfast buffet. Hopefully, we will see you back soon.... More 

Palma de Mallorca, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Been waiting 43 minutes to order lunch. No waiter has shown up to take drink or food order. Had to order at bar. Even then, no attention whatsoever. 20 minutes following complaining, the food came, cold and dry. It had obviously been sitting for some time before being served. The waiter agreed to take one meal and the drinks off... More 

Was this review helpful? Yes 1
Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear mallorcat, Thank you for reviewing the hotel and I am very sorry to hear you did not had a good dining experience at our restaurant /bar. These are certainly not the standards of the hotel or hotel restaurant /bar and I would like to invite you for a dinner at our restaurant. Please contact the hotel directly, So I... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a weekend away with my partner to explore the local restaurant and bar scene. Although it looks palatial from the outside, the rooms are no more luxurious than a travelodge. Just average and serviceable. If you're just looking for a bed for the night, then great, but that's all.

Was this review helpful? Yes 1
Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear dizzydad2, Thank you for reviewing the hotel, We are currently in process of redecorating the whole hotel interior and it will be complete in early April and I am certain upon your next visit you will change your mind about the hotel. Best Regards, Mudassar More 

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