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Park Inn by Radisson Palace Southend-on-Sea

3.0 of 5 Church Road, Southend-on-Sea SS1 2AL, England
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Park Inn by Radisson Palace Southend-on-Sea
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Park Inn by Radisson Palace Southend-on-Sea
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533 reviews from our community

Traveler rating
    154
    215
    105
    35
    24
See reviews for
96
208
22
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (533)
  • Mar-May only
    (127)
  • Jun-Aug only
    (175)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (88)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

We booked this room in January 2014 for the NewYear. Things where going well until the end of November they rang to say there was a party and there'd be no food no bar and loud music.Bang out of order. Do we still want the room. NO THANKS very inconsiderate at late notice

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London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Joined family for Christmas lunch - what a disappointment! The restaurant has a fantastic view of the sea but that's it. The food was mediocre - there was enough of it but it was nearly tasteless. The restaurant itself was more like a 1970s cafeteria - echoy with no ambiance and no Christmas decoration to give it a festive feel.... More 

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Solihull
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was a large comfortable suite, we only stayed one night, but the staff were superb, an extra pillow was delivered in moments! We left an Ipod charger in the room and they posted it back to us.... Great service!

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Imametrologist, Many thanks for reviewing the hotel and we are delighted to know that you liked the room, services provided and staff members. On behalf of our entire staff here at the Park Inn By Radisson Palace we would like to thank you for your business and we hope to see you again when your travels bring you back... More 

1 review
4 of 5 stars Reviewed 1 week ago

This is the 3rd time this year that I have stayed in this hotel with several other colleagues and its central location is excellent for business users with many restaurants just a 5 minute walk away. The rooms are spacious and the facilities including the gym on the whole good.

Review collected in partnership with Park Inn by Radisson Hotels

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear 484Joanneg, Many thanks for reviewing the hotel and we are delighted to know that you liked the hotel and its facilities. On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Mudassar More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we called to confirm our booking we were told there was no booking for us even though it had been booked and paid for directly with the hotel. It was then my responsibility to find my reservation number and then call back to confirm at which stage they then 'found' the booking ! Also was asked to pay £12... More 

Review collected in partnership with Park Inn by Radisson Hotels

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear RPTeurope, Many thanks for reviewing the hotel and I have personally addressed the issues you have highlighted, these are certainly not the standards of the hotel as you have experienced. Kind Regards, Mudassar More 

UK
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night at the Park Inn and I felt this hotel was OK but not particularly good. First the positives: nice bright reception, very close to the sea and the pier (too windy when I visited but I won't blame the hotel for that!), very large rooms by UK standards, a kitkat chunky in lieu of the normal... More 

Was this review helpful? Yes 1
Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear The_ThompsonsUK, Thank you for reviewing the hotel and I am sorry that we did not meet your expectations and I can assure you that your constructive feedback will help to improve the areas you have highlighted. Kind Regards, Mudassar More 

Pahoa, Hawaii
Senior Contributor
28 reviews 28 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked for a couple of nghts in this hotel, simply because John Otway made it his HQ for the "Convention". The staff did well to handle so many aging Otway fans & our room, facing the front, was fantastic. The inclusive buffet meals were good enough & the kitchen staff certainly took some pride in getting it right. I... More 

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Neillbell, Many thanks for taking your time for reviewing the hotel and I am very delighted to know that you liked the hotel, staff members and the services provided. I am glad to know you will choose to stay with us again if your travels bring you to Southend. Kind Regards, Mudassar More 

Southend-on-Sea, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

I was kept awake by a noisy air ventilator in the room. The bar staff were overwhelmed by the task of serving with works party revellers but tried really hard. Bit annoying to have to ask for my tea three times while the luke warm self service breakfast got cold. Room spacious and comfortable but worrying stains on the furniture.... More 

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Mudassar A, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear 999houses, Many thanks for reviewing the hotel and my apologies for the inconvenience you had during your stay, these are certainly not the standards of the hotel. Your constructive feed back will be used to improve on the flaws you have indicated. Kind Regards, Mudassar More 

Chelmsford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not bad value but grubby in the rooms. Stayed for a Christmas do as it was right next to the venue. Nice staff and clean common areas. A few normal high street shops around, if you want a nice restaurant I would venture further in to Leigh or Westcliff

Was this review helpful? Yes 1
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear skidarmy, Many thanks for reviewing the hotel. We thank you for your kind comments and take on board your constructive feedback points. And we hope that you will consider staying with us the next time you are in Southend area. Best regards, Agne More 

Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Large room, with spotless facilities and lovely setting. Offered an upgrade to a seaview, well worth it. Facilities are lovely and the staff were very helpful. Had breakfast in the bar as the restaurant was being used for a wedding, did not detract, well managed. Get a discount on the multi-storey car park as well!

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Janine W, Many thanks for reviewing the hotel, we were delighted to read that you enjoyed your stay with us. And we hope that you will consider staying with us the next time you are in Southend. Best regards Agne More 

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Additional Information about Park Inn by Radisson Palace Southend-on-Sea

Address: Church Road, Southend-on-Sea SS1 2AL, England
Phone Number:
Location: United Kingdom > England > Essex > Southend-on-Sea
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Palace Southend-on-Sea 3*
Number of rooms: 137
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Also Known As:
Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
Park Inn By Radisson Palace Southend-On-Sea Essex
Hotel Style:
#4 On the Beach Hotel in Southend-on-Sea

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