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Hornchurch

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Hotel class 3.0 of 5
Southend Arterial Road, Hornchurch RM113UJ, England
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Best fare found from Tampa to London: €490

Reviews you can trust

79% Do not recommend
2.0 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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1 of 5 stars
lisa24h   2 contributions
essex
Oct 17, 2009 | Trip type: Couples

This hotel was nothing more than a filthy knock in shop. The Hotel was dirty and disgusting. Our room was basic, wallpaper peeled off the walls, shower didn't work and the reception staff were rude. No room service-Not even a drink! I would not recommend this hotel for Animals let alone anyone else more

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2 of 5 stars
NorfolkGulliver   8 contributions
Norfolk
Oct 5, 2009

Phoned to book (dog in tow) and requested early check-in. NO GO - 2pm or nothing! Fair enough - said they were busy. Arrived 1.50pm to the rudest reception I have ever encountered. I TOLD YOU 2PM was the response to my staggering through the door with luggage and aforesaid dog! Had I not paid I would have left there... more

SH** Hole
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1 of 5 stars
derricks   1 contribution
Walderslade Kent
Sep 30, 2009 | Trip type: Friends getaway

Have never stayed in a hotel this bad. On arrival found they had not allocated a room to us despite pre-booking, but receptionist " found " us a room. Wish they hadn't bothered. Room was dirty, mould and peeling plaster and paintwork. Only working light in main room was a dingy picture light. Bed linen and towels were dirty, TV... more

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1 of 5 stars
ansersuffolk   1 contribution
Suffolk,England
Sep 28, 2009

Have just spent one night in the hotel and would never go near it again. Dirty rooms,stained carpets,filthy bed linen and towels,peeling wallpaper,mouldy paintwork. We slept on top of the beds with T shirts over the pillow to avoid contacy with the linen. No meals available when we got there at 2 o`clock in the afternoon, we had to go... more

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1 of 5 stars
honeySouthampton   1 contribution
southampton
Sep 27, 2009

Best part about my stay here was leaving. The pictures of hotel are false, it was unclean, moldy, smelly, lights not working bed linen unclean. There are too many items to say about this hotel. Just do not stay. Hotel from hell. It really does need GRIME BUSTERS brought in. more

OH MY GOD
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1 of 5 stars
NorthLondonlass   1 contribution
north
Sep 26, 2009 | Trip type: Friends getaway

I was lucky enough to have to cancel my booking but my friends not so lucky. mould up the walls in the shower, bulbs and shades missing even in the bath room, they would not take a shower as the shower head was so dirty, Bedding including the sheets had burns from people smoking in the room. I should have... more

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1 of 5 stars
Whatsitallabout   1 contribution
Hampshire
Aug 29, 2009 | Trip type: Business

A very tired hotel in need of major refurbishment, unfortunately the only photo's on the website that are still accurate are the reception area and front. Food is OK, but menu is limited, breakfast good. Friday night is 'nightclub' night and is an experience, the restaurant is closed on Friday evening as the 'nightclub' is in the restaurant area. Staff... more

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1 of 5 stars
ejasper   1 contribution
ejasper
Aug 9, 2009 | Trip type: Couples

We stayed here as were going to a family function about 10 mins away, we should have got a cab from home instead. What a hole, we arrived when a wedding was gathering, all the guests were in the reception area, had to fight to actually check in. The room was quite ok, clean, but don't bother to find a... more

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2 of 5 stars
Danielle_Derbyshire   1 contribution
Derbyshire
Jul 27, 2009 | Trip type: Couples

I really really wished I'd had a look on Trip Advisor to check out the reviews of this place, but stupidly I booked it last minute and suffered the consequences. On the comments part of the booking form I advised that we may arrive early between 1pm-2pm, but on arrival at the hotel they advised check in time is 2pm... more

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2 of 5 stars
raonaid   14 contributions
Wicklow
May 20, 2009

We went over for a birthday party had read the reviews decided would make my own mind up couldn't really be that bad!! We arrived and went to check in the man behind reception seemed to have very little English, I am a patient person I didnt let that put me off. Reception was clean enough the bar looked nice... more

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Palms Hotel Also Known As

  • Palms Hotel Hornchurch
Address: Southend Arterial Road, Hornchurch RM113UJ, England