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All 4 Hornchurch hotels

Palms Hotel

3.0 of 5 Hotel   |   Southend Arterial Road, Hornchurch RM113UJ, England
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Ranked #3 of 4 hotels in Hornchurch
  • Reviews (72)
  • Photos (7)
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72 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
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English first
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 16, 2014

My wife and I were in Essex seeing family and friends for a belated wake. We booked Palms as it was close to Hornchurch Cemetary where 'Ol' Terry' was being laid to rest. After the wake and under the influence of many Dark and Stormy cocktails we made our way back to Palms, where what seemed by the push of... More

Was this review helpful? Yes 4
London, England, United Kingdom
3 reviews 3 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 6, 2012

I had the misfortune of staying in this hotel on a Friday night.I was not aware that there was a disco in the bar with lots of drunk middle aged women around young guys openly kissing and fumbling with the staff just laughing.After one drink I went to my room and fell asleep.At around 1.00am I was awoken as the... More

Was this review helpful? Yes 15

Travelers are raving about these Hornchurch hotels

surrey, uk
11 reviews 11 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed June 26, 2012

This was a last minute booking as we had a party locally and was desperate. Really, this place is awful. Peeling wallpaper, dead flies stuck to wall, window latches broken, ripped net curtains, stained carpet....list is endless. This wasn't budget hotel, it was skanky n dirty. The bed was thankfully fresh n clean, but avoid this place at all costs.... More

Was this review helpful? Yes 5
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed June 9, 2012

Arrived and looked at each other in horror. There were filthy mattresses stacked up against the windows of ground floor rooms in full view of the reception. Why we went in I'm not sure... The reception was a desk in an empty foyer that echoed when you spoke and had paint peeling from the walls. When we went to the... More

Was this review helpful? Yes 5
Derby, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2012

I've spent a lot of time recently in boring faceless hotels that the rooms could be interchangeable in. This place has so much more character I actually really enjoyed staying here! They are currently renovating so if you like to sleep in passed 9 it might not work for you but until then it was really quiet despite the location.... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2012 via mobile

When told we had 2 family rooms but infact we had a double room with a pop up bed put in we could not move at all facilitys were very poor we understand the hotel is under refurbishment but we have been charged full price for poor surroundings no drink pumps on bar and soft drink out of bottle and... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2012 via mobile

Looked ok on the surface, but got lot worse. Bedrooms are ok if your just sleeping. Desperate need of updating. Not enough lighting. Bathroom is savage! Mould everywhere. Massive crack in the sink, vent covered in dust. Outside the grass has not been cut in years. Looks like murder central! Friends ordered veggie pizzas, apprentiy pepperoni is a vegetable!! Food... More

Was this review helpful? Yes 5
Ashbourne, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 3, 2012

Having known this hotel from 15 years ago I booked on its reputation. On arrival I found that it was under new management and appears to have been left very under invested. The decor was poor, service average and the bar and food a disappointment. if this is the best of British hospitality for the Olympics then I am slightly... More

Was this review helpful? Yes 1
Scunthorpe, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 24, 2011

We arrived at this hotel at the end of September after having a day in London and we needed somewhere to stay for the night as we were going to Brentwood the next day. When we got there, as we was walking in, there was a congregation of men blocking the door whilst smoking, 2 of the men asked us... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2011

me and my friend stayed for one night whilst visiting essex nightlife, well when we drove up to it we missed it because it looked like a building that was shut down closed, but then double looked and realised it was the place, very scared going in, but they was a huge group of men (20/30) out the front so... More

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Additional Information about Palms Hotel

Address: Southend Arterial Road, Hornchurch RM113UJ, England
Location: United Kingdom > England > Essex > Hornchurch
Hotel Class:3 star — Palms Hotel 3*
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Also Known As:
Palms Hotel Hornchurch, Essex, UK

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Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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