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All 4 Hornchurch hotels

Innkeeper's Lodge Hornchurch

3.0 of 5 Hotel   |   The Railway | Station Lane, Hornchurch RM12 6SB, England
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Innkeeper's Lodge Hornchurch
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Ranked #2 of 4 Hotels in Hornchurch
A recent review
4 of 5 stars Reviewed September 14, 2014
Alma F Paris, France
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39 reviews from our community

Traveler rating
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    14
    4
    6
    7
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15
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cambridge, England, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 21, 2014 via mobile

We made our booking via booking.com. We chose to stay at this hotel because we were attending a party at the same location. Upon arrival we were directed to the check in area, there was no one there and no way of contacting anyone (bell/phone) so we had to head back into the pub to find someone. As soon as... More

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

We’re sorry to hear that you didn't enjoy your visit to Innkeeper's Lodge Hornchurch. Thank you for raising this with us, we really value all guest feedback, and we are working closely with the staff to ensure that this doesn't happen again. It is our aim to give every guest the very best service we can, and we have replied... More

Paris, France
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed here for 2 nights, and would have loved to have stayed for a few more, but unfortunately they were already fully booked. We loved the building, full of character and history The staff was wonderful ,and really friendly and welcoming The room was lovely, nice and roomy, nice en-suite bathroom room and bathroom cleaned daily great hospitality tray... More

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for your review, it is great to read that you enjoyed your visit to Innkeeper's Lodge Hornchurch and I have shared your comments with all the team. We have replied to you personally and look forward to taking care of you again soon. More

Ayr, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 16, 2014

I'd like to start by saying that all the ladies at the Innkeeper's Lodge / Railway Inn were lovely, and very helpful. The food was good, and the breakfast (non-cooked) was plentiful. I rejected the first room offered as the foot of the bed was touching the wall and they moved us no problem. However, in my opinion the hotel... More

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for your interesting and informative comments on Trip Advisor following your recent visit. We are sorry that we did not quite meet your expectations and have replied to you personally, as we are working hard at getting it right. More

Travelers are raving about these Hornchurch hotels

Georgetown, Malaysia
Top Contributor
124 reviews 124 reviews
51 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed July 24, 2014

After a 3-night stay in 2013 in a double room, we booked in for 4 nights, taking the family room (at the same price). Much better for us as there was more floor space, 2 chairs & a small table for us to work at. Bathroom needed a bit of attention: the side panel was coming off the bath &... More

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Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for your recent review, It was good of you to take the time to leave your feedback following your visit to The Railway, Innkeeper's Lodge Hornchurch . More

Los Angeles, CA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed June 5, 2014

This is not fancy but it is a great local place to stay. The rating reflects the atmosphere, the staff, the attention and the local experience. Linda has been there for several years and runs a smooth operation. The new manager, Jason, was very nice. Everyone from morning until night is friendly, helpful and tries to take care of your... More

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

We are so pleased to hear that you found The Railway , Innkeeper's Lodge Hornchurch a good place to stay, and we really appreciate you leaving positive feedback on Trip Advisor. We have replied to you personally as it is our aim to give every customer the very best experience possible. More

Cardiff, United Kingdom
Top Contributor
93 reviews 93 reviews
12 hotel reviews
505 helpful votes 505 helpful votes
4 of 5 stars Reviewed April 11, 2014

A two night stay and very relaxing, slept well and easy to get to courtesy of the tube. Clean and quiet. Breakfast is non cooked variety of breads and yoghurts, bowl of fruit etc. no problem with that. Free WiFi available. Only criticisms were; no remote for TV and the metal window frames needed a good clean. Would stay again... More

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you very much for your recent review on Trip Advisor. We were very pleased to read that you had a positive time here with us at The Railway, Innkeeper's Lodge, Hornchurch. Our teams love to hear when they have done a good job and we have replied to you personally about your review. More

Dunstable, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 16, 2014

Stayed for 2 nights £60.00 a night stayed in 107 pub very busy both nights heard no noise.room ok clean sheets bed very comfy. Hotel and pub a bit worn but due to being very busy. Staff very good even opened breakfast early will definitely stay again.

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for your positive review following your recent visit. We are passionate about getting it right and your feedback will help us to achieve this aim. We really hope you will visit us again and we have sent you a personal reply. More

Dunstable, United Kingdom
1 review
5 of 5 stars Reviewed March 16, 2014

Have just returned from 2 nights £60.00 a night stayed in 107 room clean beds comfy. Bar very busy but heard no noise . All staff great even opened breakfast early could not do enough for you. Pub and hotel need updating but for £ 60.00 a night will definitely be staying there next time

Was this review helpful? Yes
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you very much for your recent review on Trip Advisor. We were very pleased to read that you had a positive time here with us at Innkeeper's Lodge Hornchurch. Our teams love to hear when they have done a good job and we have replied to you personally about your review. More

Alfreton
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

My husband and I stayed for two nights. I have no clue why so many negative reviews! After reading them before we went I was very apprehensive, however I should not have taken any notice! We checked into room 108 and it was fab, spacious, warm and spotlessly clean, the bed was soooo comfy. Big bathroom and clean towels on... More

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for your kind review. All the staff here find it very encouraging to see feedback, and we are pleased that you enjoyed the experience when you visited us recently. We would love you to visit again, and have replied to you personally. More

East Tilbury, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 11, 2014

Stayed one night after reading previous reviews was a little worried but was pleasantly surprised. Room was very clean comfortable beds lovely and warm. Continental breakfast - had variety of fruit, cereals, breads, yoghurts, juices, fresh coffee, all nicely presented. Great value for money.

Was this review helpful? Yes 1
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Hornchurch, responded to this review

Thank you for posting your kind review about your visit to The Railway, Innkeeper's Lodge Hornchurch on Trip Advisor. It is our aim to give every customer the very best service and experience possible. More

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Additional Information about Innkeeper's Lodge Hornchurch

Address: The Railway | Station Lane, Hornchurch RM12 6SB, England
Location: United Kingdom > England > Essex > Hornchurch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Innkeeper's Lodge Hornchurch 3*
Number of rooms: 12
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Also Known As:
Innkeeper's Lodge Hornchurch Essex, UK

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