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BEST WESTERN The Bell Hotel Epping

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High Road, Bell Common | Greater London, Epping CM16 4DG, England (Formerly Epping Hotel)
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BEST WESTERN The Bell Hotel Epping
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BEST WESTERN The Bell Hotel Epping
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241 reviews from our community

Traveler rating
    26
    39
    76
    52
    48
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39
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8
73
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for BEST WESTERN The Bell Hotel Epping
See the most recent reviews
London
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed December 11, 2013

I had the misfortune of staying here recently with my husband and 1 year old son for a night. It was a last minute booking as we had to find somewhere at late notice - our superior room cost £90 (pricey for a budget hotel I think). The outside of the hotel is depressing and as you go down the... More 

Was this review helpful? Yes 9
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

Dear Reviewer We want to apologize for the trouble caused during your stay at BEST WESTERN Bell Epping during your stay. We are always willing to find the perfect room for every guest. Our rooms in this superior block is always appreciated , though i am sorry it was not same with you. We apologize for your inconvenience. I do... More 

Leiston, United Kingdom
1 review
4 of 5 stars Reviewed December 6, 2013

Good efficient service. Excellent in-house Indian Restaurant. Breakfast coffee not to our taste but that's a minor criticism. Night was unfortunately marred by incredibly noisy other guests on the first floor at 2:30 in the morning!

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Great Missenden, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 26, 2013

We stayed for 1 night whilst attending a function nearby. The receptionist was very courteous at check-in but being a sunday he was not under pressure. He kindly arranged a taxi pick up for us later. The room itself was clean and well decorated as was the bathroom (although the toilet flush handle was about to expire). The carpets to... More 

Was this review helpful? Yes 6
Loughton, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 17, 2013

Bathroom was dirty had hairs everywhere. Bath had not been cleaned had tide marks on it. Bed was very uncomfortable. Tv remote didnt work. Was freezing cold. Had damp marks on the walls. Tea cups were not cleaned properly one cup had a hair on it to my horror. All through the night was constantly woken up by loud bangs... More 

Was this review helpful? Yes 9
St neots
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2013

I used my best western points to book a room here but had to cancel in plenty of time, speaking to one of the staff over the phone. My points were still taken by best western whose customer service have been extremely unhelpful to say the least. If you cancel, get a reference number or at least the name of... More 

Was this review helpful? Yes 4
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

Thank you for your review although its not for your stay with us. BEST WESTERN has reservation Terms & Conditions and i am afraid as a member hotel we have to follow them. Please feel free to call me and I will be happy to offer you special rate's for your next travel in the area. More 

london
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 3, 2013

I have stayed at this hotel before and always get what is described as an Executive room at extra cost. The check in was efficient and welcoming. The room was worse than anticipated from previous visits. The fridge had been removed and the remote control did not work causing a degree of frustration. The room itself was alright for a... More 

Was this review helpful? Yes 1
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

Firstly may I apologies for your stay as we failed to look after you on this occasion, I have shared your feedback with the housekeeping team here and put in place some new procedures based directly on your feedback, as although we put the guest first at all times we do value every comment as without feedback we can not... More 

Bath, United Kingdom
Top Contributor
79 reviews 79 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 26, 2013

This hotel does not look very promising from the outside and the inside is not much better! However appearance isn't everything and if you can get a good price it is not a bad place to stay. Epping town centre is only a ten minute walk away (admittedly it is down a fairly busy main road) where you will find... More 

Was this review helpful? Yes
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

We as a hotel have without question a lovely location and a fantastic product and thank you for reviewing . we do value every comment as without feedback we can not strive to continuously improve. We would very much like to welcome you to BEST WESTERN The Bell Epping and please feel free to contact me directly to make your... More 

York, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed October 25, 2013

I stayed 4 nights at the Bell Hotel whilst working in the area. At first sight the place appears a little tired and in need updatingfrom the outside. Large and looks to be fairly secure parking. I had pre-booked, check-in was efficient, executive room clean and well appointed. King-sized bed only had double sheet which became untucked and ruckled during... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

Many thanks for your review, always good to receive at this end. I was pleased to read that our team looked after you throughout your stay and that you thought our breakfast was good value and you enjoyed your evening meals with us. We look forward to welcoming you back to BEST WESTERN The Bell and thank you once again... More 

Competa, Spain
Top Contributor
160 reviews 160 reviews
53 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 17, 2013

Stayed 2 nights as part of a group of about 12 of us come to a Wedding nearby. easy to find good location village of Epping a few minutes walk away. check in was smooth run was a little tired but a nice size and well equipped. the party met up in the bar then the restaurant and the staff... More 

Was this review helpful? Yes
Vijay S, Manager at BEST WESTERN The Bell Hotel Epping, responded to this review

Thank you so much for such a pleasing review John. Very good to read at this end. I'm pleased you & rest of the group enjoyed your stay and I look forward to welcoming you back next time you find yourself travelling through the area. More 

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