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Highfield Grange Holiday Park - Park Resorts

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London Road, Clacton-on-Sea CO16 9QY, England
Highfield Grange Holiday Park - Park Resorts
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622 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Accommodation was fine. Food mediocre. Waterflume was out of use. Basketball court looked great - though you had to have your own basketball - you couldn't borrow/rent. Ventured to the pool once - my son got some form of splinter from inside the pool - the lifeguard came over but didn't offer any solution. Laundrette changed to token system (a... More 

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Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Got back on Friday after a week at highfields ,four adults four children stayed in one caravan ,a bit apprehensive after reading a few negative reviews .....but had a fantastic time ,caravan was spotless due to a poorly child the first one was a little far from the main play area ,the staff were brilliant and within five mins of... More 

Was this review helpful? Yes 1
aveley
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a bronze caravan which was very clean and modern, it had everything we needed in it. We stayed Monday to Friday. We spent a couple of nights in the bar and were entertained by Ty, Jo and Sammy, it wasn't a busy week but the music bingo and quizzes helped everyone to have a bit of fun. The... More 

Was this review helpful? Yes 2
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location, easy to find. Fresh, well maintained, good facilities. Caravans good quality, well equipped, clean & comfortable. Nice bar, & restaurant, entertainment available, site close to pubs and supermarkets, good access to public transport. Food good and wholesome. Staff friendly and helpful. Check in and out simple & quick.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for four days from 22/06/15, cheap as chips and really good value. The bar prices are very high and the restaurant could be cheaper too, but there are plenty of local eateries so no problem. Across the road is a Tesco superstore and the beach at Clacton is five minutes drive, so location could not be better. The onsite... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from a great mini break with my 7 year old. Accommodation was great, especially for a bronze! Clean, comfy with a welcome pack of tea coffee and Haribos! On our departure the cleaners waited patiently for us to leave and were really friendly, stopping to ask how our holiday went. That was nice. Highfield Grange was great. Staff... More 

Was this review helpful? Yes 3
Hertford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a nice weekend break -however was very disappointed that a pair of our expensive brand new trainers were stolen out of the bag rack in the swimming pool....yes it does say leave belongings at your own risk and we have learnt that now the hard way. It marred our trip really because it is quite horrible to think... More 

Was this review helpful? Yes 1
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your feedback. I am so sorry to learn about the trainers and would be as cross as you are. We do provide lockers but I understand you would expect people to be honest in such an environment. If you can forward me a description of the trainers you never know they may have been handed in -... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We come from Ipswich and chose this local park to try out our new caravan, when I say new caravan I mean new caravan I mean we're new to touring,we bought this caravan at Christmas and have yet to use it until now!!! We are pleasantly surprised !!! We are on the whole used to going to "HAVEN" parks but... More 

Was this review helpful? Yes 1
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your very kind review! I am so pleased to read you found Highfield Grange “an absolute winner of a park” and as you say, cheaper than Haven. I think the lady in the Bar you refer to was Amy and I will pass on your kind comments! We look forward to seeing you back again soon. Highfield... More 

essex
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

As repeat holiday makers to this particular park our family review is based on prior experience here. Our request for our two caravans to be together was not met, and as reception pointed out to me rudely "its only a request we don't have to"!!! shame as its never been a problem before and helps us utilise the space in-between... More 

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Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your review of Highfield Grange. I’m sorry to learn you did not enjoy your stay and will try and answer your comments in order. We allocate units together when requested wherever possible but you are correct, this is not guaranteed, just in the same way a Hotel can’t guarantee a particular room if you book a double... More 

Ashford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a short break for four nights half board.arrived not expecting much as I had read all the bad reviews and had a cheaper bronze caravan but how pleasantly surprised was we .the caravan was spotless in good condition and the park was so clean and tidy .we would like to thank Kim Sean Amy Marc and Tim for giving... More 

Was this review helpful? Yes 2
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your very kind review. It is great to read from one of our many satisfied guests who recognise the levels of service provided and the efforts of the team who provide this service. I know that Kim and her team and the Team Stars will be thrilled with your mentions! Delighted you found everything spotlessly clean –... More 

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