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Highfield Grange Holiday Park - Park Resorts

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London Road, Clacton-on-Sea CO16 9QY, England
Highfield Grange Holiday Park - Park Resorts
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587 reviews from our community

Traveler rating
    252
    108
    78
    50
    99
See reviews for
318
46
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (183)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (47)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

beautiful place, got the deal on wowcher.com and it was three heavenly days., lovely service, beautiful people., family holiday, safe for the kids, the football pitch could have been a softer court, it was tarmac.

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The noise from the caravan next to us was non stop. the constant vibration of the kids running up and down the caravan. I payed extra for a upgrade but we was still among the basic vans. I also asked to be in a quite part of the site, I would hate to be in the noise part. The office... More 

Was this review helpful? Yes
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to let us know about your experience. I am very sorry to read you did not enjoy your caravan holiday experience. I note the park did offer to relocate you and unfortunately you chose not to move due to the caravan’s vicinity to the facilities. We are a holiday park and I don’t personally... More 

Dagenham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Ok as a HOLIDAY HOME owner on this site which we have been for a few years now we are getting a little fed up with all these bad / fake reviews about our park.we have seen many changes, much for the better of the park! To say that people use their holiday home as a permanent home is a... More 

Was this review helpful? Yes 3
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you very much for your supportive and kind comments. It is always nice to hear from our owners who recognise the efforts the team put in to make the park so special and I am very pleased you chose to share this with us. We do appreciate we get things wrong at times and as a new management team... More 

Northampton, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed for a weekend and my Children 14 ( autistic) and 7 had an amazing time thanks to all the wonderful team stars. They loved the inflatable horse races, the cheerleading with Sparkle and Madness and Mayhem in the evening. I left with two sobbing children who did not want to return home as they had such fun.... More 

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Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thanks Rebecca for your amazing review and for the compliments to Morgan, Ty and Jo! We are thrilled your children enjoyed their stay and are pleased to help create amazing memories! I thank you for your comments on the parking for caravans; the majority of caravans here do have parking allocation but there are some whereby you need to park... More 

Essex, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed at highfield grange for the weekend in our tourer, the touring site is next to the main road so its very noisey! I was suprised to see that the site allow travellers the office seemed to be fully aware of this!!! Not that they were a massive problem but the kids did regularly use bad language which wasnt... More 

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Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your review of Highfield Grange; it is very much appreciated. I am delighted to read you enjoyed the facilities and the team here on the park and apologise that the children’s pool was unavailable on your visit but can confirm all is re-open now! The showers in the swimming pool were on the same fault as the... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got back from a week in a platinum lodge, was so pleased at how nice it was. The team stars were fantastic, was very quiet during the week. At some points my one year old was the only kid at the kids entertainment but they still played with him and sorted out different activities for the younger baby. The... More 

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Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

What can we say other than thank you! It seems you had an amazing time at Highfield Grange! It is so pleasing to read that all areas made your holiday so special and I thank you for your comments on the team and I know how hard they all work! We can’t wait to welcome you back! Highfield Grange Holiday... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Ok, as an owner at Highfield Grange...I feel that something`s need to be put into perspective. I agree that for the last couple of years things have been up in the air, but have now started to settle down and ,we have an improved park. The facilities are far better than they were and the staff are happier because of... More 

Was this review helpful? Yes 3
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you Alan for taking the time to review your Ownership experience here at Highfield Grange. It is very kind of you to welcome the Sales team here to your park and I know Charles and the team are excited to help all of our Owners and Holiday Guests. Whilst new to the park we all feel very welcomed and... More 

Harlow, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at Highfield grange last week and had a really good time. All the staff are very friendly and helpful. The entertainment staff were brilliant I have a 2 year old and 5 year old and there was plenty off entertainment for them all night. During the day they had pipesqeak out doing a show and also they met and... More 

Was this review helpful? Yes 1
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your very kind review! Darren and his team will be thrilled with your comments as I know they work so hard keeping all the guests entertained during the days and the evenings! We very much look forward to your return in the near future! Highfield Grange Holiday Park 01255 424 244 More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from weekend break at highfield clacton, we booked for fri to sunday stay in gold accomodation two bed, we arrived very late in the evening around 11 pm, our keys and info was left with security, the office was closed but the secuity was in the main club house building walking around so i found one and he... More 

Was this review helpful? Yes
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

WOW! Sounds like you had an amazing time! Thank you for sharing this experience with us and for mentioning how helpful the Security team were ~ Joe and his team will be chuffed! I am delighted to read that you found the accommodation modern and clean and I am also pleased to read your kettle fault was resolved promptly and... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Much better than expected and better than some of the reviews would indicate. Site very clean, staff very friendly, with special mention to the Leisure Team (Amanda and Tyler) who made the kids experience in the pool very memorable. Only gripes would be the Swimming Pool Showers and changing space need a review and the Bar Prices are creeping towards... More 

Was this review helpful? Yes 1
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your amazing review! It is a real pleasure to read that Amanda and Tyler helped create some Amazing Memories for you and your family and that you found all staff very friendly and the site clean! We do appreciate that the changing area for the Swimming Pool would benefit from extension and I can advise that we... More 

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