We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Chelmsford hotels

Saracens Head Hotel

2.5 of 5 Hotel   |   3 High St., Chelmsford CM1 1BE, England
Hotel amenities
Saracens Head Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Saracens Head Hotel to your Saves list
Ranked #12 of 12 Hotels in Chelmsford
Write a Review

111 reviews from our community

Traveler rating
    10
    15
    11
    20
    55
See reviews for
12
17
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (21)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (27)
All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The restaurant of this 'hotel' is horrendous. The staff are uninterested and just straight out rude! The food takes AGES to arrive - 50mins and two salads hadn't arrived. Will never return. Just don't waste your time or money!!

Was this review helpful? Yes
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband stayed here for one night whilst on a business trip. He wished he hadn't. There was no heating in his room, the mattress was so hard that he said he may as well have slept on the floor. There was no shower curtain in the bathroom and his colleagues' rooms shower was held on with cable ties. The... More 

Was this review helpful? Yes
London, England, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

We were a party of nine booking five rooms in total three of the rooms had no heating, informed Reception she did not seem to care all we got was I will check the boiler? One lot of the beds were not made, nor no pillows, and the mattress are all broken, went to reception again to see if we... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 1 week ago

I did read the previous ratings but had not much of an alternative as I needed to be close to the office in town. The only good point it the central location...but that is already the best bit. I did arrived just before 11 am and have been told in a quite rude way that "you can't book in before... More 

Was this review helpful? Yes
Huntingdon, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Well I wish I'd read these reviews before booking a room here!! Can firmly say there has been no improvement. On initially checking in it is unclear where to actually go, had to ask at the bar which had fair few Saturday night revellers propped against, a simple sign would resolve this. There is a coded lock on the front... More 

Was this review helpful? Yes
Brighton, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm staying here now with business as its close to where I'm working, its handy but its really unloved and lets the staff down who are good and well-meaning. Its scruffy, nothing works (heating, remote controls etc), my room didn't lock this week! Shame but I'm going to have to find something elsewhere and I have really low standards! It... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'd read the other reviews on here before I booked but it was short notice and central so I didn't heed the warnings. It's as bad as they say. My room was freezing and the radiator didn't work, the shower didn't work, there was no bulb in the main light, the toilet seat was unattached from the toilet, and there... More 

Was this review helpful? Yes 1
Rota, Spain
1 review
1 of 5 stars Reviewed 3 weeks ago

This was without a doubt the most disgusting "hotel" I have ever had the misfortune of staying at. After making it threw a crowd of drunk college kids up the stairs to reception, no one was there to check us in. Finally the off duty cook happened to wander by and he even seemed to be amazed that we were... More 

Was this review helpful? Yes
Chelmsford, United Kingdom
Top Contributor
118 reviews 118 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A plce to avoid in Chelmsford if you need a hotel. The rooms are above a late night bar and disco, in adiditon to being tiny, and either roasting hot or freezing cold. Staff and managment non-existent. Avoid at all costs.

Was this review helpful? Yes
Brightlingsea, England, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

service on front desk none! Time to get breakfast after ordering was reasonable and about right. Decor was nice, fresh coffee smell welcoming. Breakfast was great, top sausage, two fried eggs cooked so to dip the bread in 😃 one quibble the bread was un inviting. However two butters was more than enough and the wife liked this... Coffee was... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Saracens Head Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Saracens Head Hotel

Address: 3 High St., Chelmsford CM1 1BE, England
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Saracens Head Hotel 2.5*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Despegar.com, Venere and Tingo so you can book your Saracens Head Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Saracens Head Hotel Chelmsford, Essex

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
Bathroom (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay