We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Saracens Head Hotel

3 High St., Chelmsford CM1 1BE, England
Hotel amenities
Book on
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Chelmsford
Check In Check Out
Show Prices
Management photos
Saracens Head Hotel
View Map
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
  • 11
  • 18
  • 19
  • 29
  • 79
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here as part of a party in one of the function rooms. Had stayed here before in a bigger room which was very nice, this time we were in a smaller room, which was quite nice for what it was - the bathroom wasn't that nice, the shower very old, the toilet needed the flush holding down so it... More 

Thank Camillabetty
Level Contributor
11 reviews
1 of 5 stars Reviewed 2 weeks ago

My family stayed at this "hotel" last weekend and it was the worst hotel I have ever stayed in in my life. The room was dirty, the carpet was stained, the cups hadn't been washed, the bed was falling apart, the bathroom tiles were smashed on the floor, the bath was filthy with the bath handle broken so it couldn't... More 

Thank Elizabeth W

Travelers are raving about these Chelmsford hotels

Brentwood, United Kingdom
Level Contributor
143 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've been before and it was passable but this time it was awful. There was no customer service at all. We had to ask the waitresses every time we wanted something. i.e the menu, our drinks, to order the food, one of the items which wasn't delivered with the food order and so on. The manager, I think was probably... More 

Thank homesteads
Kent, United Kingdom
1 review
3 of 5 stars Reviewed September 26, 2015

We stayed in a family room for V Festival. It was clean, warm, dry but definitely needs some TLC and firmer beds. There were tea and coffee making facilities in the room with biscuits, the bathroom was really big but the lock to the room didn't seem particularly secure. We were right at the front, so the live music was... More 

Thank 743natstar
Bromsgrove, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 24, 2015

Where do i start?!!! So many bad things to say! 2 managers i have spoken to, one called Carly, Who basically has an attitude problem, and Sharnelle, who seems to actually want to help but doesnt follow through with anything! Had to have 2 rooms refunded due to: No fire alarm in one Panel on bath was smashed No lightbulbs... More 

Thank Wesprayanything
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 18, 2015

Was worried to go to this Hotel due to the bad reviews. We stayed as a hen party we had 5 rooms. I stayed in room 10 and it was clean. That's all that mattered to me. I only needed somewhere to sleep! The bathroom was avocado coloured but clean. One of the other family rooms that slept 4 had... More 

2 Thank yummy_mummy2106
Kettering, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 30, 2015

Good location in Chelmsford, but whoever owns this "hotel" should be ashamed of themselves as no one cares !!!!!!!!!! We barricaded ourselves in our room last night after the lock failed to work after being repaired. The furniture is so tired, I have seen better at the side of the road after being tipped . Managed to prop the window... More 

Thank Jo-Ann P
Braintree, United Kingdom
Level Contributor
185 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed August 27, 2015

On a shopping trip to Chelmsford (I hate Shopping) we needed a pint and bite to eat. The chefs nachos with his own chilli was out of this world. Heaped tortillas with lashings of chilli and jalapeño covered in three cheeses. If you are in this neck of the woods then well worth a visit

Thank norman1366
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 19, 2015

Booked here instead of The Saracens Head in Great Dunmow as I misread a wedding invite, what a mistake... It was probably the worst hotel I've ever stayed in; No car park Unhelpful receptionist Dark, dingy, grotty room, no wardrobe or any 'hanging space', bathroom door appeared to have a punched hole. TV remote didn't work. But worst of all...... More 

1 Thank Hughgee
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 15, 2015

Tired hotel, a lot of work and money required to restore it to what must have been, it's former glory. This apart, friendly welcome from receptionist and friendly staff in bar. Comfortable room, however air conditioning required to make it even more comfortable

Thank Alan W
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (29)
Bathroom (6)
Room/suite (8)
Hotel & grounds (4)
Other (11)

Management photos: Courtesy of the property manager

All management photos (1)
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Chelmsford hotels
2.4 mi away
Premier Inn Chelmsford (Springfield) Hotel
0.5 mi away
The County Hotel
The County Hotel
#8 of 13 in Chelmsford
4.0 of 5 stars 295 reviews
0.2 mi away
Premier Inn Chelmsford City Centre Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Atlantic Hotel
BEST WESTERN Atlantic Hotel
#9 of 13 in Chelmsford
3.5 of 5 stars 238 reviews
0.4 mi away
Chelmsford Serviced  Apartments
0.0 mi away
Premier Inn Chelmsford (Boreham) Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question