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Saracens Head Hotel

3 High St., Chelmsford CM1 1BE, England
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150 Reviews from our TripAdvisor Community

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Traveler rating
    11
    18
    16
    28
    77
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25
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • English first
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    (43)
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Kettering, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Good location in Chelmsford, but whoever owns this "hotel" should be ashamed of themselves as no one cares !!!!!!!!!! We barricaded ourselves in our room last night after the lock failed to work after being repaired. The furniture is so tired, I have seen better at the side of the road after being tipped . Managed to prop the window... More 

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Braintree, United Kingdom
Level Contributor
165 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed 1 week ago

On a shopping trip to Chelmsford (I hate Shopping) we needed a pint and bite to eat. The chefs nachos with his own chilli was out of this world. Heaped tortillas with lashings of chilli and jalapeño covered in three cheeses. If you are in this neck of the woods then well worth a visit

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London
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked here instead of The Saracens Head in Great Dunmow as I misread a wedding invite, what a mistake... It was probably the worst hotel I've ever stayed in; No car park Unhelpful receptionist Dark, dingy, grotty room, no wardrobe or any 'hanging space', bathroom door appeared to have a punched hole. TV remote didn't work. But worst of all...... More 

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Travelers are raving about these Chelmsford hotels

Huddersfield
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Tired hotel, a lot of work and money required to restore it to what must have been, it's former glory. This apart, friendly welcome from receptionist and friendly staff in bar. Comfortable room, however air conditioning required to make it even more comfortable

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Colchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked to stay here and we had a wait for a receptionist who was rude and stunk of stale smoke The room was disgusting ! No headboard TV hanging off the wall Mould on the tiny shower The bed sheets looked yellow and dirty The room was dark and dingy We returned to reception and no one there so... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

As stated in previous reviews, no signage for where to check in and had to wait 10 minutes before chasing up someone in the bar. I booked on laterooms.com for £60 and when checking in they tried to charge me £85.00 as I had been put in a large double - basically they 'upgraded' me ( I use the term... More 

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1 review
1 of 5 stars Reviewed July 27, 2015

We arrived at saracens hotel in Chelmsford. Nothing was signed to tell u where to book in. Booked in the hotel needs to be done up looking really sorry for its self. There was a smashed window . Arrived at room bed looked nice carpet,curtains bathroom has seen better days it was so hot in room u couldn't open window... More 

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London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 18, 2015

My Girlfriend and I visited Chelmsford last night and checked into this hotel just for one night what a mistake. The was overlooking the outside drinking area at the front of the hotel, so music and noise until 1am. The room had paper hanging from the ceiling, the bottom half of the bed had holes all over the place, electrical... More 

Was this review helpful? Yes 1
Chelmsford, England, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 11, 2015

Popped in for a drink as it was a sunny day. Myself and my partner decided to grab a drink from the bar, however it would have been nice to have been served by someone a little friendlier. We were served by the young blond girl at the bar, no friendly greeting. Perhaps she should be sent away to be... More 

Was this review helpful? Yes 2
Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2015

Upon checking in we were given keys to room 2 and told where it was with an indication as to when we left just drop the keys in a box that wasn't even finished. We got to our room of which I can only describe as appalling, there was no wardrobe no hooks or even a clothes rail, the tiles... More 

Was this review helpful? Yes 2
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Amenities