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All 14 Chelmsford hotels

Saracens Head Hotel

2.5 of 5 Hotel   |   3 High St., Chelmsford CM1 1BE, England
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Saracens Head Hotel
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28%
Ranked #12 of 14 hotels in Chelmsford
  • Reviews (87)
  • Photos (8)
  • Amenities
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  • Room tips (12)
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87 people have reviewed this hotel

Traveler rating
    10
    14
    9
    18
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

We stayed here overnight to celebrate my friends 18th birthday. When we arrived we were slightly annoyed to hear that there isnt any parking and were told to pay for the car park behind the hotel or go out and search for free parking. the customer service when we arrived was awful, with a very unenthusiastic woman behind the desk.... More

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Great Totham, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Middle of town, sitting on the high street. Popped in for some lunch and the food was good service quick and friendly. No complaints from me, a great place for some food and a few drinks in the middle of town.

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

as a workman ive stayed away in a few poor establishments over the years and sadly this is one of them, the room i was given was in a very poor condition, the wifi didnt work, the tv didnt have a remote, i asked for a remote downstairs and was given one with faulty batteries, the room didnt have an... More

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Gloucester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2014

Dear Sir, Re: Tuesday 20th May 2014 We were working our way across the south east working on various sites which lead us to Writtle, which is where we needed to stay overnight. We Googled bed and breakfast’s at around 6.30pm and were happy to find a family room at Saracens Head Hotel for £90. We duly arrived and checked... More

Was this review helpful? Yes 2
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2014

When we arrived at the hotel after finishing day 1 of a 220 mile relay we were welcomed in by hundreds of drunk revelers which was exactly what we needed! We then had to check in at the bar because the reception was completely empty - and the receptionist when she did come up to get the keys was such... More

Was this review helpful? Yes 1
Welwyn Garden City, United Kingdom
1 review
1 of 5 stars Reviewed May 16, 2014

Stayed on the 9-11th May 2014. I'm aware its cheap but it shouldn't be called a hotel! The hotel room pictures on the web site are nothing like reality! There was a fist whole in bathroom door, the furniture looks like it comes from a second hand shop all chipped and stained, the room smelt musty and dusty! Staff never... More

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Lymington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 11, 2014

Reception upstairs & unmanned, had to search for staff. Unable to secure door to room, door unlockable. Bed not made in the 3 nights we stayed. iPad stolen from room, management not concerned. Key security box in unmanned reception left unlocked therefore keys available to anyone passing. Car park @ rear resembled war zone - safety issue - broken glass... More

Was this review helpful? Yes 1
Essex, UK
Contributor
19 reviews 19 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 16, 2014

stayed here on the 12th April as my sister in law was having a birthday meal in chelmsford and it was cheaper than arranging travel home. Initally things started out nicely, arrived before check in time and was told the room was ready, ordered a twin room and was giving a four poster bed room with a single bed close... More

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braintree
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 14, 2014

We had the misfortune to stay here on Saturday night. We booked a family room as we had our 11yr old son with us. We were allocated Room 1. The carpet was heavily stained, the furniture was chipped, holes in the walls, old divan beds with ratty mattresses and 1 super slim pillow per person. I asked on 4 occasions... More

Was this review helpful? Yes 2
Brentwood, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014

Have previously eaten here for lunch a few times and went again yesterday. The service was dreadful and the toilets were absolutely disgusting so much so that we decided to leave before ordering anything. What a pity! Not sure if I will bother trying it again in the future.

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Additional Information about Saracens Head Hotel

Address: 3 High St., Chelmsford CM1 1BE, England
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Saracens Head Hotel 2.5*
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Also Known As:
Saracens Head Hotel Chelmsford, Essex

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Amenities

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Number of rooms
17

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