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All 12 Chelmsford hotels

Saracens Head Hotel

2.5 of 5 Hotel   |   3 High St., Chelmsford CM1 1BE, England
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Saracens Head Hotel
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Ranked #12 of 12 Hotels in Chelmsford
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115 reviews from our community

Traveler rating
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    12
    20
    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

After checking in I got into my room to find 2 men in there trying to sort out radiators. They said they would have them on after I said I would like another room. I went for dinner and returned to find the room cold! No one on reception to speak to. I got into bed FULLY CLOTHED! Trying to... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I am still checked in at the hotel really bad nights sleep there was a hole in my mattress requested more pillows but was told we by the night porter that he couldnt find any in the hotel, but he was sorry about the whole thing... arguing in the early hours of the morning in what seems to be a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Unbelievably overpriced. Got in my room last night to find no bulb in the lamp and the carpet was absolutely filthy. There was no heating so it was freezing. You can hear EVERY creak from the rooms next door- every time they walk across their room it echoes through yours. Just a terrible hotel- I paid £50 to stay in... More 

Was this review helpful? Yes 1
Chelmsford, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Often visit the restaurant/bar with friends for drinks and snack as conveniently situated. Can't comment on the hotel as never stayed there but am horrified by the reviews of it on this site. The food is usually good although it does take a while to arrive. Good deals on drinks during happy hour. Reasonable prices. You can reserve the area... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The restaurant of this 'hotel' is horrendous. The staff are uninterested and just straight out rude! The food takes AGES to arrive - 50mins and two salads hadn't arrived. Will never return. Just don't waste your time or money!!

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband stayed here for one night whilst on a business trip. He wished he hadn't. There was no heating in his room, the mattress was so hard that he said he may as well have slept on the floor. There was no shower curtain in the bathroom and his colleagues' rooms shower was held on with cable ties. The... More 

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were a party of nine booking five rooms in total three of the rooms had no heating, informed Reception she did not seem to care all we got was I will check the boiler? One lot of the beds were not made, nor no pillows, and the mattress are all broken, went to reception again to see if we... More 

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2 reviews
1 of 5 stars Reviewed January 19, 2015

I did read the previous ratings but had not much of an alternative as I needed to be close to the office in town. The only good point it the central location...but that is already the best bit. I did arrived just before 11 am and have been told in a quite rude way that "you can't book in before... More 

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Huntingdon, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 18, 2015 via mobile

Well I wish I'd read these reviews before booking a room here!! Can firmly say there has been no improvement. On initially checking in it is unclear where to actually go, had to ask at the bar which had fair few Saturday night revellers propped against, a simple sign would resolve this. There is a coded lock on the front... More 

Was this review helpful? Yes 1
Brighton, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 14, 2015

I'm staying here now with business as its close to where I'm working, its handy but its really unloved and lets the staff down who are good and well-meaning. Its scruffy, nothing works (heating, remote controls etc), my room didn't lock this week! Shame but I'm going to have to find something elsewhere and I have really low standards! It... More 

Was this review helpful? Yes 1
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Additional Information about Saracens Head Hotel

Address: 3 High St., Chelmsford CM1 1BE, England
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Saracens Head Hotel 2.5*
Number of rooms: 17
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Also Known As:
Saracens Head Hotel Chelmsford, Essex

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