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Saracens Head Hotel

3 High St., Chelmsford CM1 1BE, England
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Saracens Head Hotel
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125 reviews from our community

Traveler rating
    10
    16
    13
    23
    63
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12
20
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
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    (31)
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    (39)
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

After booking at the Saracens I then read the reviews after and was worried what I had let myself In for however I was pleasantly surprised I stayed in room 16 which was a large spacious room with a wardrobe (some reviews stated there wasn't a wardrobe in their room) the heating was on full blast and had to turn... More 

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Inverness, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our overnight stay in the Saracen's Head in Chelmsford can only be described as an unforgettable experience! The busy ground floor bars and restaurant seems curiously divorced from the "hotel" upstairs. Rather like the Marie Celeste, we waited for a member of staff to appear. A trip to the ladies facilities left me reeling "Ees rat Mr Fawlty .... dead... More 

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Perth, Scotland
1 review
1 of 5 stars Reviewed 2 weeks ago

Staying 2 nights on business. First room given didn't lock!! Second room tv off stand and no heating. Scared to take a shower for fear of what might come out. No hairdryer but apparently doesn't say on website there are any so should assume none and if receptionist doesn't wash her hair every day why should I, really! No wardrobe... More 

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed in room 17 (a twin) for luckily only one night - one bed was ok but at 2am in the morning we discovered that the other was literally falling apart with a mattress that made sure you remembered the position of each of its prominent springs! - Surprisingly I did actually sleep - probably the result of a drink... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Couldn't believe the state of the room considering the downstairs bar!! The room was dated and shower was proper crap. I had to sleep very carefully as there was a light right next to my head. Can't complain about the staff, just the price of the room is not justified at all!!

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kent
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We didn't stay at this hotel but had a good snack lunch. The menu offered a sharing platter of sandwiches & we were pleasantly surprised when it arrived. Really fresh bread, 3 different fillings & a bowl of chips. Our only complaint was that we struggled to eat it all! Our waitress was charming. Great lunch stop if you are... More 

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Essex
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Massively over priced, mattress springs sticking through the top of the mattress, shower had to be held in place, carpet filthy, electrical fan showing wires half hanging off of the ceiling,very squeaky floor boards and to top it off no hotel parking so leave early if you need to stay because it took almost an hour to find a car... More 

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Braintree, United Kingdom
Top Contributor
173 reviews 173 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We did not stay in this hotel and judging from what the bar is like - thank goodness! We came in here after work for drinks and snacks for happy hours - making the drinks better value than they usually are. The place is shabby and the toilets are disgusting; so much so the locks on the doors did not... More 

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Middlesbrough, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 weeks ago

lack of sign for the reception, very low standard decor furniture in lobby area, room are upstairs and not well signed, my room had NO number on it, the hallway had NO lighting, the room tv did not work, the extractor fan in toilet stupid loud, light had NO shade hot water took forever if at all, heating very poor,... More 

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