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Saracens Head Hotel

3 High St., Chelmsford CM1 1BE, England
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1 room 1 adult
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Saracens Head Hotel
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160 Reviews from our TripAdvisor Community

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Birmingham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

I read reviews but always go with an open mind but the bad reviews for are true! Downstairs looks lovely and obviously that is where the money has been spent as upstairs hotel bedrooms are awful;When first arrived went to loo but it wouldn't flush but thought just a 1 off . I leaned on the "dressing"table which was not... More 

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Thank lovethereds
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Knowing i could of uploaded photos wish ide of taken some to show how bad the room was but we spent the whole of two hours in the room. After going out for a meal we returned to the room and had to leave. We payed £90 for a family room. There was alot holes in the walls.Plugs that where... More 

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Thank Sophie M

Travelers are raving about these Chelmsford hotels

Chelmsford, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 31, 2015

We booked a last minute room as we had a night out in Chelmsford. The positives....location and when you enter the reception area you think "this is quite nice" and then you get to your room! The negatives....the door just about locked, the decor was dated, the tv didn't work unless you wiggled the wires to get a signal, my... More 

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2 Thank Miss_Clementine
Essex
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed December 7, 2015

We stayed in Room 15 on Saturday night. Lets start with the positives: * We only had to stay 1 night Negatives: * Radiator didn't work and was hanging off the wall * Toilet didn't flush * Put cup on the floor and picked it up to find dubious looking hairs stuck to the bottom, eeeewww * Light in the... More 

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2 Thank Shellessex
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 14, 2015

Stayed here as part of a party in one of the function rooms. Had stayed here before in a bigger room which was very nice, this time we were in a smaller room, which was quite nice for what it was - the bathroom wasn't that nice, the shower very old, the toilet needed the flush holding down so it... More 

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Thank Camillabetty
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 10, 2015

My family stayed at this "hotel" last weekend and it was the worst hotel I have ever stayed in in my life. The room was dirty, the carpet was stained, the cups hadn't been washed, the bed was falling apart, the bathroom tiles were smashed on the floor, the bath was filthy with the bath handle broken so it couldn't... More 

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Thank Elizabeth W
Brentwood, United Kingdom
Level Contributor
166 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed October 25, 2015

I've been before and it was passable but this time it was awful. There was no customer service at all. We had to ask the waitresses every time we wanted something. i.e the menu, our drinks, to order the food, one of the items which wasn't delivered with the food order and so on. The manager, I think was probably... More 

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Thank homesteads
Kent, United Kingdom
1 review
3 of 5 stars Reviewed September 26, 2015

We stayed in a family room for V Festival. It was clean, warm, dry but definitely needs some TLC and firmer beds. There were tea and coffee making facilities in the room with biscuits, the bathroom was really big but the lock to the room didn't seem particularly secure. We were right at the front, so the live music was... More 

Helpful?
Thank 743natstar
Bromsgrove, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 24, 2015

Where do i start?!!! So many bad things to say! 2 managers i have spoken to, one called Carly, Who basically has an attitude problem, and Sharnelle, who seems to actually want to help but doesnt follow through with anything! Had to have 2 rooms refunded due to: No fire alarm in one Panel on bath was smashed No lightbulbs... More 

Helpful?
Thank Wesprayanything
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 18, 2015 via mobile

Was worried to go to this Hotel due to the bad reviews. We stayed as a hen party we had 5 rooms. I stayed in room 10 and it was clean. That's all that mattered to me. I only needed somewhere to sleep! The bathroom was avocado coloured but clean. One of the other family rooms that slept 4 had... More 

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2 Thank yummy_mummy2106
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