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Premier Inn Chelmsford - Springfield

Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
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Certificate of Excellence 2014
Premier Inn Chelmsford - Springfield
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Premier Inn Chelmsford - Springfield
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Cleethorpes, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As always you are certain to enjoy a good nights sleep at a Premier Inn. .....and we did! The check in staff where most accommodating and friendly which makes things easier. We had the full breakfast the morning after and again staff were friendly and accommodating.

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Leigh-on Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this as a cheap place to stay on the night of our wedding before heading off on our honeymoon the following day. The service we received far exceeded our expectations for a budget hotel. On arrival, the guy on reception was very friendly and helpful, despite the late hour. He even offered to help us unpack stuff from... More

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Linlithgow, United Kingdom
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hubby and me arrived 11.30pm tired and stressed. The hotel receptionist was extremely welcoming and caring and checked us in efficiently. These hotels tend to be on main roads so we were grateful for a room that faced the back of the hotel so was reasonably quiet. We certainly weren't aware of any other guests in the hotel either. Bed... More

Review collected in partnership with premierinn.com

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Top Contributor
73 reviews 73 reviews
72 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First things first this isn't the easiest hotel to find off a very busy junction, I really wouldn't fancy my chances after dark! Basically head for the petrol station and McDonalds and you'll be right! Check in was fine barring the usual annoying £3 charge for wifi. You get free wifi all over the place now yet Premier Inn seem... More

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5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I booked in here for six nights so as to be close to my mother in Broomfield Hospital. As soon as I walked in I felt welcomed and valued by the reception staff who were nice, polite, everyday people and not all hoity-toity like in some hotels. The room was spacious and perfect for my needs. The bed comfortable and... More

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 19, 2014

Stayed overnight whilst on business. Very friendly welcome on reception but the moment I stepped into the room things gone downhill. Distinct 'old' smell in the rooms and very old windows with gaps and paint chipping - I was clearly on the motorway side and evident that it would be a noisy night. Quickly unpacked then went for an evening... More

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WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We are however, pleased to learn that you were refunded in line with our Good Night Guarantee. Your feedback... More

Félines-Minervois, France
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 15, 2014

Two problems with this dreadful hotel: its situation, and the aged beds. We arrived late, as we had fore-warned, and went straight to our room. The traffic noise: with the window open, we had the impression that we were stranded on the central reservation of the A12. With the windows shut, not much improvement, and very stuffy. .We asked if... More

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WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More

England, United Kingdom
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 8, 2014

Stayed earlier this month. Nice friendly guy at reception. Good clean room. Shower a bit wonky though. Breakfast i was invited to sit at the adjoining table to a couple despite all the rest of the tabkes being free. I asked if i could sit anywhere and this was okay. Breakfast itself was lovely. However, and not for the first... More

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 5, 2014

We arrived very late and received a really warm welcome from the gentlemen by the desk. The room was ventilated with the fan on and everything was in order except one of the glasses was not clean. Plenty of space, and very convenient for the A12.

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1 review
5 of 5 stars Reviewed September 4, 2014 via mobile

Second time that myself and my husband have stayed here! Brilliant check in with a lovely warm welcome from Debs. Rooms were nicely made and beds comfy. Once we were all settled we came down to the bar for a drink before we were going to head out for dinner. We met Jack who was working at the bar who... More

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Additional Information about Premier Inn Chelmsford - Springfield

Address: Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $
Number of rooms: 91
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Chelmsford - Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Chelmsford (Springfield) Hotel Chelmsford
Premier Inn Chelmsford - Springfield Essex

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