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Premier Inn Chelmsford - Springfield

Certificate of Excellence
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Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
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Best prices for: 1 room 1 guest
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Premier Inn Chelmsford - Springfield
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375 Reviews from our TripAdvisor Community

Traveler rating
    183
    125
    43
    17
    7
See reviews for
118
88
20
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (375)
  • Mar-May only
    (123)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (78)
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Hertford, United Kingdom
Level Contributor
119 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had checked in on line, but still needed to check in on arrival, including giving our car reg. which had already been done. Having been given our key and room number, we headed off, then realised we were on 2nd floor, and hadn't been advised of a lift, so struggled up the fairly steep stairs. No-one made any effort... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Whilst sat in the Thyme restaurant for the 3rd night in the row I am now sick to the back teeth of waiting for a check back and once I have finished my meal I am left sat waiting for at least 20 minutes to ask if i would like to order dessert or pay my bill. The overal feeling... More 

Was this review helpful? Yes 1
Rochdale
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was comfortable and functional but felt quite impersonal. There are other luxurious hotels in the area which are better priced, so would rather stay there in the future. Food in the restaurant was very nice and I was served by Luke who provided exceptional service, regrettably the morning staff for breakfast were not as helpful and I had to... More 

Was this review helpful? Yes 1
Leigh-on Sea, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

staff at check in were great, gave us a warm and pleasant welcome. beds were nice and comfortable to sleep in, the room and bathroom very clean indeed. roads outside a bit noisy. overall very pleased.

Review collected in partnership with premierinn.com

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Wales
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have to be honest in saying that I wasn't overly impressed in being booked into a Premier Inn for a recent business trip but how wrong was I? Genuinely, I have no complaints at all. The rooms were basic but clean and fresh with a very comfortable bed and pillows. They say a good nights sleep is guaranteed and... More 

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived quite late after a long drive and was greeted by a huge smile! I was welcomed and reminded of breakfast and dinner options. I was encouraged and reassured when I said I needed to go to dinner alone and they gladly boxed up the rest of my pizza to enjoy in my room. The staff were wonderful and... More 

Review collected in partnership with premierinn.com

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Cambridge, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked one night as was working away from home. Arrived early hours of the morning due to finishing work later than planned. Was created by night time who were bright, funny and welcoming which was great! The hotel is on the traditional "key" for the room doors, so when I stated that my partner would be arriving late and could... More 

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WhitbreadHotels, o at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the noise disturbances you encountered during your stay.Your experience was far below our usual high standards,... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the premier inn springfield and had a pleasant stay. I entered the car park and was greeted with ample amounts of parking space. The guy at reception was informative and nice. I planned on having breakfast elsewhere however changed my mind and am happy I did. I really valued the customer service at breakfast. The lady who... More 

Review collected in partnership with premierinn.com

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my third stay at the hotel. As far as accommodation goes, it is 'Premier Inn standard' which is fine for me just wanting a no frills one night stay. The location is great and the staff are friendly. This was the first time I had eaten dinner in the 'Thyme' restaurant - the rump steak was one of... More 

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Southend-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

loved my stay ,friendly helpful staff nice are close to shops and eateries ,left my bag behind in the rooms only to find that they have alrwady cleaned it ,the clothing was kept in a secure room ,only accessed by management and was handed back to me with £250 still in my jacket pocket

Review collected in partnership with premierinn.com

Was this review helpful? Yes
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