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Premier Inn Chelmsford - Springfield

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Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
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Premier Inn Chelmsford - Springfield
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Premier Inn Chelmsford - Springfield
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386 Reviews from our TripAdvisor Community

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Traveler rating
    186
    130
    44
    17
    9
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119
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (386)
  • Mar-May only
    (123)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (78)
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London, United Kingdom
Level Contributor
256 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked into the Premier Inn Springfield for 2 nights 19th and 20th July, we paid £70 for the 2 nights which was very good value. We arrived at about 5 o'clock Sunday afternoon, the person on reception was very helpful and friendly and gave us information about the place. We checked in and went to our room. The room was... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Yes. it's a Premier Inn. Yes, they are limited in the facilities and services they are able to provide. But you know what, I have stayed all over the Middle East in 5 star accommodation and these guys here in this little corner of England they call Chelmsford are every bit on a par with your IHG or SPG in... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Premier Inn is located on the North East of Chelmsford and as I was working at Roy Mail, was only a five minute walk. It's next to a McDonald's and service station with a M&S and a five minute walk from Sainsburys so lots of choice nearby. The staff are friendly and my room was cool if a bit... More 

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Sandown, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just spent two nights in this Hotel, what a gem. When we arrived the receptionist explained that unfortunately the hotel had no A/C, but they had opened the window, pulled the curtains and there was a fan in the room. We were expecting a small desk fan. When we got to the room we found... More 

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Leicestershire
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here 18th July for one night. Reception staff extremely polite and helpful. Room 203 on second floor spotlessly clean. Bed comfortable. We should have used the sheet provided and not the duvet as it was very hot - our fault. The fan was very noisy but in the morning we found it had a lower quieter setting. Room very... More 

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Essex
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The worst nights sleep ever !! Forget the adverts for comfortable bed - can only assume Lenny Henry had spent many a night sleeping in our bed - in the middle! Was like sleeping in a boat ! Rolled into each other all night so uncomfortable !! The hotel has no air con so a floor standing fan which was... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I am pleased to read you received a refund for your stay in line with our Good... More 

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night whilst visiting friends. The staff could not be more helpful. Really polite and friendly. We ate in the restaurant and the food was excellent and so was our breakfast. Room was very pleasant - a little hot but we had a fan which helped. Would Definitely stay here again.

Was this review helpful? Yes 1
King's Lynn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

A broken TV on check in, a room so hot you had to sleep with the window open which meant the noise from traffic was incompatible with any sleep and loud door bangs! Other than that what a great hotel!!!!!! Staff were friendly and hotel was clean but everything else let it down.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for a couple of nights while working in Chelmsford. The room was comfortable and clean. The bed was fantastic. The staff are very welcoming and approachable. Overall I felt very secure and at ease - it made working away from home feel like a holiday.

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Newbury Berkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in this premier inn 3 times now and will stay again. You know what to expect the rooms are clean and functional and a great price when booked well in advance. Breakfast good can take a little time when busy but thats a small price to pay as its cooked fresh. we arrived a little early but... More 

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