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Premier Inn Chelmsford - Springfield

Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
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Certificate of Excellence 2014
Premier Inn Chelmsford - Springfield
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Premier Inn Chelmsford - Springfield
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306 reviews from our community

Traveler rating
    150
    101
    36
    13
    6
See reviews for
105
74
16
65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (86)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (56)
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Woodbridge, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Having never stayed at a premier Inn I could only go by my experience of the dreaded travelogue stays. When I walked into reception I was greeted by a friendly lady who immediately put me at ease. The check in took a few minutes even though I didn't have any paperwork. Arriving at my room, I found it clean and... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my wife and son and can honestly say the service was 5* Debs on reception was so kind and sweet that made us feel so welcome. We ate in the hotels restaurant which completely exceeded our expectations Jack the restaurant manager(i think) seated us and explained the meal deal which we went with and recommened the... More 

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Senior Contributor
37 reviews 37 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Really enjoyed our stay at Boreham Premier Inn and was looking forward to staying at Springfield, however no where near as comfortable as Boreham strangely. Staff friendly but not AS friendly and our bed was very squeaky! Room was clean however. Will be choosing the Boreham hotel in future

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Newbury, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Premier Inns are pretty much the same wherever you go and that is part of the attraction for a business traveller. Perfectly acceptable room. Restaurant a bit cold and service a little bit slow but not enough to spoil a simple quick stay.

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Sheffield, Australia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Would not stay here again, service terrible, charged us £8.75 for mushrooms on toast daylight robbery, towels smelled funny, not enough pillows, too noisy, decided to give us a new mattress on the day we were leaving what is all that about.staff not very friendly, breakfast took too long, just sat down to eat breakfast, when they decided to move... More 

Review collected in partnership with premierinn.com

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

Room and breakfast as expected. However Evening service exceptionally slow and judging by the other reviews, this has been like this for some time...... Hire another chef maybe!??!!!! Would stay again, but would avoid the meal deal and eat at the McDonald's next door

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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed here overnight while visiting friends celebrating an anniversary and birthday. The staff were very friendly and helpful. The room was clean, tidy and very comfortable. What more could you want from an overnight stay?

Review collected in partnership with premierinn.com

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 10, 2014

If you cannot drive or are disabled and have travelled to Chelmsford by train, this is not the hotel for you. There is one Sunday bus that comes every 2 hours back to the "City" centre and the pavement is non existent in a lot of places. We were nearly hit by 2 cars at McDonalds trying to get out... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for reviewing your recent stay at our hotel. We apologise on this occasion that the location of the hotel wasn't ideal for accessibility to the town centre, and that it did not meet your needs. However, your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future. More 

London
Contributor
19 reviews 19 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 9, 2014

Didn't expect to be reviewing this one night stop, however, wanted to note what an excellent experience we had. Staff were exceptional, checked us in early without having to, made sure everything was to our liking with breakfast, and even made sure the 11am silence today would be properly observed. On the subject of breakfast, value for money and quality... More 

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Perth
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 1, 2014

Stayed here with my wife for 2 nights in arrival we were met by a lady who seemed nice at first, she asked how many of us were staying in the room we said 2 to then she turned to me and said name when I told her she then said is that a surname, rude in my opinion we... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Chelmsford - Springfield, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More 

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Additional Information about Premier Inn Chelmsford - Springfield

Address: Chelmsford Service Area - Colchester Road | Springfield, Chelmsford CM2 5PY, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $
Number of rooms: 91
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Chelmsford - Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Chelmsford (Springfield) Hotel Chelmsford
Premier Inn Chelmsford - Springfield Essex
Hotel Style:
#1 Best Value Hotel in Chelmsford
#4 Romantic Hotel in Chelmsford
#5 Business Hotel in Chelmsford

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