We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The County Hotel

Certificate of Excellence
GreenLeadersSilver level
Rainsford Road, Chelmsford CM1 2PZ, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The County Hotel
Professional photos View all
Browse nearby
The County Hotel
Write a Review

257 reviews from our community

Traveler rating
    88
    85
    45
    19
    20
See reviews for
31
63
28
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (81)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (51)
All months
Top Contributor
83 reviews 83 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for work for one night. It's quite centrally located in the middle of a large intersection in a busy commercial area of town. I arrived late by car and found a very large car park around the back. Initial impression was that this probably started life as a small hotel converted from a large family home but over... More 

Was this review helpful? Yes
GJMcG, General Manager at The County Hotel, responded to this review

Dear Teamline, Thank you for your feedback, it seem that you found us a little slack - I apologise, this is something that I will work on with the team. I hope that we will see you again soon Kind Regards More 

Bath, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Nice place to stay. Stayed for three nights (more than i expected to)Conviniently situated near the train station and just a few minutes walk to the high street. Nice room, naturally lit and bright (even the bathroom), comfortable bed with the usual amenities. Hotel has a nice little bar has a good winelist but has a GREAT selection of whiskeys!!!!!... More 

Was this review helpful? Yes
GJMcG, General Manager at The County Hotel, responded to this review

Dear Alex M I am delighyted that you enjoyed your stay with us and thank you for your feedback. Wee lookforward to your return More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
79 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here because it was close to railway station which was handy but meant that the hotel wasn't in a particularly nice area but I felt safe walking alone to hotel in dark. Reception was lovely and there was free wifi - but nothing else good to say! My room had seen better days, it was tired and dated... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Hollie R I am sorry that you were disappointed in your stay with us, we are located just a few minutres walk for the Bus and Rail stations, and we have not had any issues with security in this area for a long while, the same can't be said for many Town and City centres. We do have a... More 

poulton-le-fylde
Top Contributor
103 reviews 103 reviews
81 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed 1 week ago

Good location of 5 minute walk to station and 10 minute walk to town, which was my main priority when booking. However, my bedroom was tired and dated and need re-doing. My carpet was stained. My shower was very feeble. Staff and service left quite a bit to be desired

Was this review helpful? Yes 4
GJMcG, General Manager at The County Hotel, responded to this review

Dear dbsPoulton, I am so sorry to read that you were disapointed in your stay with us. We do have a couple of bedrooms that still need upgrading which will be done shortly, we are also with the "planners" to complete re-develop our ground floor, Lounge, Reception and Lobby which will completely rejuninate our public areas. I am disappointed, in... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Poor location but nice Room and staff. It was only about a 10 minute walk to the town centre, but that made a big difference. The hotel is close to the bus and train station, so a little rougher area but not unpleasant to walk. Room. Had corner room very nice though overlooking boring street. Could not hang anything in... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Nigel C Thank you for your feedback, I am delighted that you found our Hospitality and facilities welcoming. I would have to disagree about our location, only 40 minutes by train from the centre of London! we have never had even a hint of trouble in the last decade, unlike the modern city centres in the evenings. Kind Regards More 

Chelmsford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A very good impromptu Sunday lunch. We booked very late on , but had no trouble securing a table. We were served very promptly but we were not rushed at all. The Sunday carvery was delicious and plentiful . The service was excellent and the wine delicious. All in all a very good experience.

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Thank you for your kind comments. I am delighted that you enjoyed your Sunday Lunch, I hope that it will encourage you to return or indeed try our Restaurant or Lounge mneus during the week, New menus will be out next week. Kind Regards More 

Chelmsford, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I used to rate this 4*. A group of us has been meeting here for years and have always enjoyed the coffee, warm milk served as standard and bar food served with side salad. Today we had cold milk, the new menu was miserable and sadly we spent our time thinking of meeting elsewhere. A pot of tea for two... More 

Was this review helpful? Yes 3
GJMcG, General Manager at The County Hotel, responded to this review

Dear Anise7 I have read your comments and fully appreciate your desire to return our bar menu to what it should be. Within a few days we will be launching a new Lounge Menu which will include a better range of dishes along with a lot of traditional dishes and old favourites. " Normal and proper" service will be resumed... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Just wanted to say thank you so much to your wonderful team for helping to make my Mum's 90th birthday a wonderful and memorable day. When we arrived we were shown to the room that was to be used for our private lunch. It had been beautiful set up and we were allow to set up personal table decoration and... More 

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Jenny T I am delighted to read that your family enjoyed your Mum's special day with us and to read that you were well looked after by all the team. Your remarks have been passed on to the Kitchen Brigade and they are delighted that you all enjoyed the meal so much. Wishing your Mum a very Happy Birthday... More 

Chelmsford, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2015

We frequent the County Hotel bar area on a regular basis as we live nearby. We used to really enjoy menu, especially the prawn, brie and avocado wraps! Last Friday my husband and I with our small grand daughter arrived and found that the bar menu had shrunk to contain a very sparse array of sandwiches and a mini burger... More 

Was this review helpful? Yes 4
GJMcG, General Manager at The County Hotel, responded to this review

Dear Tracy, I am very sorry that you were disappointed in our Bar Menu, but I would please ask you to bear with us. We have adopted a new style of food with a new chef, who is extremely talented. Whilst going through this change we reduced our Bar Mneu so to concentrate on the Restaurant menu, this transfomation is... More 

Kent, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2015

Dear Sir/ Madam, I am writing to air my complaints about the very poor service that I received at your restaurant, The County Kitchen, last Saturday, which have spoiled our high expectations of your restaurant and eventually spoiled the evening for my colleagues. We had booked a table of 16, pre-ordered our orders at 6 pm and wanted to dine... More 

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Mr Morris, Please accept my sincere and heartfelt apologies for the diappointment of you and your guests on your dining experience the other day. We have a new chef who is in the process of changing the style of food that we offer. Ernesto is extremly talented, and our new menus will reflect the seasons, with local provennace being... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Bathroom (1)
Viewed
Room/suite (7)
Viewed
Dining (8)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (2)
Viewed
Dining (7)
Viewed
Room/suite (5)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities