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The County Hotel

Certificate of Excellence
GreenLeadersSilver level
Rainsford Road, Chelmsford CM1 2PZ, England
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1 room 1 guest
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274 Reviews from our TripAdvisor Community

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Traveler rating
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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (81)
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    (51)
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Cambridge, England, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

A simple and clean hotel with straightforward amenities. Bedrooms are small but adequate. En suite facilities do the job but lack any finesses. An excellent breakfast served by very cheery staff. Rather expensive overall for a central location with no views.

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Ramsgate, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in August 2015 as some friends and I went to V Festival for the day and they had already booked the hotel. We requested a slightly earlier booking which wasn't even responded to and the staff were in no way helpful in regards to this. The rooms are nice, nothing special, and seemed clean but massively overpriced.... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm laying in this room after a great night at v festival and can't believe how this place has got away with charging me £425. For 2 nights and there not even providing breakfast ! There is supposed to be a complimentary bottle of water In Room ,there isn't and on the tea tray there is 1 biscuit ,1 hot... More 

Was this review helpful? Yes 2
England
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel with my sister, we throughly enjoyed our stay which started with a very warm welcome from the receptionist on duty. All of the hotel staff were very friendly, hotel room was very clean and comfortable. There is no lift and we were up two flights of stairs so if climbing stairs is not your thing... More 

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GJMcG, General Manager at The County Hotel, responded to this review

Dear Solihulshopper, Thank you for your feedback and kind words. I am delighted to read that you enjoyed our Hospitality and breakfast and we look forward to welcoming you back Kind Regards Graham McG More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

ok hotel - small room for the price. Lovely reception and bar staff. Problem was we went to a wedding that day and when it came to pack the following morning I left behind my precious kindle, phone charger and prescription Ray Ban sun glasses were left in the bar. When `i rang to ask if they had been picked... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Valbarnet I am sorry to hear that you lost various items during your recent stay with us. We do have a robust lost property process inplace, with items recorded and locked away until we are able to send them on to the rightful owner. We have returned items to previous guests from all over the UK and Europe and... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night as we were able to use their car park while we visited Essex cricket. Perfectly pleasant hotel with pleasant and helpful staff. The room was small and basic but clean and adequate for a nights stay. We stayed in a hot night and the one fan supplied didn't really do the job. Would advise more... More 

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GJMcG, General Manager at The County Hotel, responded to this review

Dear Pilots4812. Many thanks for your comments following your recent stay with us. I am pleased to read that you found our team welcoming and that you were well accommodated. It is a dear wish of mine to be able to fit climate control in all of our bedroomks but regretably it is not feasable. Equally I shall look at... More 

Manchester
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 21, 2015

Good location for my visit to the Chelmsford beer festival in Admirals Park.as well as near the railway station.About 5-10 minutes walk to the main shopping area,but a few good pubs closer.Very pleasant staff and comfortable room for the price.

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GJMcG, General Manager at The County Hotel, responded to this review

Dear F5265AApaulb Many thanks for your feedbak, I am delighted that you found our staff welcoming and hospitable, we hope to be welcoming you back soon. Kind Rergards More 

Westcliff-on-Sea, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 18, 2015

A conveniently located hotel, characterised by efficient, friendly and accommodating staff (in advance of, and during, our stay). Dinner for 11 on a Monday evening, no problem at all. Elderly parents - with mobility issues - were well looked after and very content and relaxed: enjoying a suitably clean, accessible and comfortably spacious double room and bathroom (overlooking the front... More 

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GJMcG, General Manager at The County Hotel, responded to this review

Dear KMOC67 Thank you for your comments following your recent visit to us, I am delighted that you were well looked after and that you found our staff hospitable. I hope to be able to welcome you back in the future Kind Redgards More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 18, 2015

We stayed here for an Essex Cricket match. First impressions, the hotel was a little tired. Room was clean but there was mould around the seal of the handbasin. Upon returning to the hotel just after midnight we went into the bar which was open with a fairly large group still using the facility. We requested 2 Irish Coffees to... More 

Was this review helpful? Yes 5
GJMcG, General Manager at The County Hotel, responded to this review

Dear Ian F Many thanks for your feedback following your recent experience at our Hotel. Firstly I am delighted that you enjoyed your breakfast, and you found the hospitality welcoming. We are about to start a major refurbishment of all of our public areas which will see a huge difference to the Hotels ambience, the whole of the Hotels' exterior... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 17, 2015

Well located hotel in the centre of Chelmsford, about 10 mins walk away from the main shopping area. As is the case with hotels of this type, room size and temperature can be a bit pot luck, but the overwhelming majority of rooms are very comfortable and well equipped. The only downside to the hotel is that the breakfast can... More 

Was this review helpful? Yes 4
GJMcG, General Manager at The County Hotel, responded to this review

Dear Ben E Thank you for your feedback following your recent stay with us. I am sorry that you were disapointed with your breakfast, it is invariably very good and we realsie how important that providing a delicious breakfast is for our guests, I have passed on your remearks to our kitchen team. Kind Regards Graham More 

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