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The County Hotel

GreenLeadersSilver level
Rainsford Road, Chelmsford CM1 2PZ, England
Hotel amenities
The County Hotel
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Ranked #7 of 12 Hotels in Chelmsford
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
besthorpe Attleborough, United Kingdom
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245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (245)
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    (69)
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Attleborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Good, solid, functional, hotel ideally situated for Chelmsford City centre. Our room was quiet and clean. Free Wi-Fi Easy walk to rail and bus station, shopping centre, Cathedral and County cricket ground

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GJMcG, General Manager at The County Hotel, responded to this review

Dear Besthorpe, Thank you for posting your review, I am delighted that you found us welcoming and hopefully we shall see you return Kind Regards More 

Billericay, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very pleasant; a good selection of tea, sandwiches and cakes, the scones were a little on the dry side if I had to be picky but overall very tasty and not so big that we couldn't manage it all! The staff in the restaurant were attentive however on arrival the reception staff could have been a bit more professional; one... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Ease I am delighted to note that you enjoyed your afternoon tea with us and that you found the restauant staff helpful and attentive, and in equalk measure I am disapointed and concerned to read your other comment reagrding our Reception staff. This will be addressed immediately. I hope athat we will see you again at the County soon... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Whilst not staying at the Hotel I regularly attend meetings which dine afterwards in the Ballroom and I nearly always find them overpriced and with poor service. I feel that the Hotel feel that with no business conference facilities in competition nearby they don't try.

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Sally Evans 42 I am concerned to read your comments and would l;ike to understand more clearly to which events you are refrering, in this way I will be able to address the issues raised. Please do contact me directly. Kind Regards Graham McGregor More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel; nice, clean room. Good location - very short walk and you are in the middle of town. We found the reception team to be a bit dull - they were not interested in us being there and gave up giving us directions to our room, instead telling us to "read the signs". (This isn't terrible, by the way,... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Lucy H Many thanks for your feedback and I am pleased that you enjoyed your stay with us, It is very unlike my reception team to be dull, although I have had a couple of new people start with us and all our systems can be very daunting to start. I will pass on your comments, and I hope... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I have stayed here twice but more recently for a valentines celebration. We love this hotel because it holds some nice memories for us but it's great value for money, the rooms are simple and clean and the staff were very helpful both times. Will definitely stay again :)

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Jade_Clar We are delighted that you enjoyed your stay with us and you found all the team helpful. I hope that you retrun soon. Kind Regards More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 15, 2015

I have recently started working for a local company and needed somewhere to stay. I have stayed in the county now 3 times and have been really impressed. The rooms are comfortable and up to the standard of a major hotel chain. In particular the beds are super comfy. The bar is fairly small, but has 3 draft ales on... More 

Was this review helpful? Yes 2
GJMcG, Manager at The County Hotel, responded to this review

Dear Oranges and Apples 74, Very many thanks for your kind comments which I have passed onto the team. We very much look forward to welcoming you back soon. Kind Regards Graham, More 

Chelmsford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 20, 2015

Slow service and flavourless food. Main came out raw in the middle I returned this to be told it would be 3-4 minutes so I can only assume they were going to microwave it. Overall not worth the money, nice presentation but the taste doesn't match. My suggestion - go elsewhere

Was this review helpful? Yes 4
GJMcG, General Manager at The County Hotel, responded to this review

Dear Oranges and Apples I am very disappointed that you were unable to enjoy your meal, I understand that alternatives were offered and were declined. Main course are always going to take 25 to 30 minuted to cook especially when it is a whole pheasant! The bird was not raw rather there was some blood near the wing bone, the... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stayed last night and would really recommend this hotel. Excellent value for money; the standard rooms are basic, but clean and very comfortable. Plentiful supplies of tea and coffee and a nice range of toiletries too. Best of all is the food - everything from the bar snacks to the party food and my delicious breakfast this morning was... More 

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Marylyn Many thnaks for your kind comments, we are all delighted that you and your party so enjoyed the evening and hopefully we shall see you back here again soon Kind Regards Graham More 

london
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015 via mobile

We are 11 totally diverse people and we all had a fantastic time, rooms were great, very clean with lovely bed linen and towels, the whole hotel struck as all as spotless, and afternoon tea was lovely, but when we went into the ballroom to our perfectly placed and layed table , again with beautifully laundered white linen, the food... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Marilyn 062 We are all delighted that you and your party enjoyed themselves on New Year's Eve. Thank you for your kind comments and we very much look forward to welcoming you back Kind Redgards More 

Chelmsford, England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2015

A warm welcome and lots of small touches in the room like milk jug and unlimited tea and coffee, Bathrobes and fruit. Only little annoyance was the bed wasn't the most comfortable and the bed zoomed around on wooden floors which was amusing. The pillows could do with being replaced. However The bath was deep and relaxing, and all the... More 

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Sarah B Thank you for your kind comments we are all delighted that you enjoyed your stay - apologies of the bed moving around the room, we are in the process of fitting new non-slip castors, which has to happen quite ofeten as we always seem to be loosing them! Kind Regards More 

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