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The County Hotel

Certificate of Excellence
GreenLeadersSilver level
Rainsford Road, Chelmsford CM1 2PZ, England
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Best prices for: 1 room 1 guest
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (264)
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    (81)
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    (51)
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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Fabulous meal! Delightful staff. Very warming and welcoming. Compliments to the chef. The food was amazing and was very enjoyable. Definitely stay there again. Very recommendable and would definitely be visiting again.

Was this review helpful? Yes
GJMcG, General Manager at The County Hotel, responded to this review

Dear Alyssa99 Thank you for your comments and kind feedback. I am delighted that you were well looked after and that you enjoyed your stay withn us. I have passed on your comments to the team who looked after you and your family last weekend Kind Regards Graham McG More 

Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked in here as a central location to meet up with friends. Considering the cost of our room we were very disappointed. It was a very basic room, and tired room & the shower was awful. The bonus was it had air conditioning- but even though it was a hot day & night the bathroom radiator was permanently on.... More 

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GJMcG, General Manager at The County Hotel, responded to this review

Dear LJDorey Thank you for your feedback and I am sorry that you found that, on the whole, your expeience disappointing. We are due to start a major refurbishemnt of our ground floor and public areas and we still have some work to do on a few of the rooms, all of wehich I am hoping to have completed by... More 

Cheltenham, United Kingdom
Top Contributor
98 reviews 98 reviews
26 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

Chelmsford is in desperate need of a decent, characterful hotel - sadly, this isn't it. In fact, it's a really old school establishment and whilst pleasant enough, just does not inspire in any way. The rooms are pretty compact and are accessed via a warren of winding corridors, and many have interior windows that are overlooked by others, so you... More 

Was this review helpful? Yes 2
GJMcG, General Manager at The County Hotel, responded to this review

Dear Marc S, Many thansk for your comments, they are useful for us and invariable help us. We are aware that we need a decent facelift, and I am delighted to say a substantial one is about to start. It has been a long time in planning but we are redesigning all of our ground floor public areas which should... More 

Rochdale
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a little bit tired. My room was overlooked by four other rooms and two corridors, so I had to keep my curtains closed the whole time which was a shame as it was quite dark to start with. I found some of the little things irritating, such as being unable to find the bathroom light switch (behind... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Olly Thank you for your feedback it is always welcome, I am sorry that you were disappointed in some aspects of your stay. The Restaurant chairs are being changed, we are looking for larger ones that will be more comfortable. We are also about to start a large refurbishment in our ground floor which will cover the Restaurant, Lounge,... More 

holland
Top Contributor
101 reviews 101 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

decor and room facilities a bit dated and past their best. Huge car park reveals it must rely on conferences. On a Sunday there was no restaurant operating, but bar food WAS served. Room corridors a labyrinth to negotiate. 20 mins walk to town centre. Noted their green credentials (like donating wasted food to homeless centre) No net curtains on... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Sciat Thank you for your feedback after your recent stay with us. Indeed we do a fair number of conferences and events during the week, we also do a great deal of very good value accommodation and we have a delightful Lounge and Restaurant both of which are also very popular. The houses at the rar of our car... More 

Chelmsford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Popped in to the bar here for an early evening catch up with a long-stranding friend. Alex was serving and gave very good service. When I asked for a grapefruit juice and lemonade she said she had to get such juice from the kitchen and would be back quickly, she was as good as her word. My friend’s two pots... More 

Was this review helpful? Yes 1
GJMcG, General Manager at The County Hotel, responded to this review

Dear Keith B Many thanks for your feedback on your recent vist to our Lounge, I am delighted that you felt well looked after and that your enjoyed yor meal. I hope that we see you again, and please be on the look out for the Front of House Refurbishemnt due to start soon. Kind Regards More 

Limassol, Cyprus
Top Contributor
51 reviews 51 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well sited in Chelmsford city centre to meet with friends and eat. We met for brunch. The menu offered a good range of breakfast items leading into brunch then afternoon tea and dinner. Service was efficient and prompt. Prices good. Plenty of parking. Bread fresh and my sandwich prepared exactly as I wanted. Very happy to meet up there again

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GJMcG, General Manager at The County Hotel, responded to this review

Dear Sciat, Thank you for your feedback, we recognise we need to refresh our public areas and in fact our Restaurant was completed last week. We have plans with the local planning department for a major overhall of our Lounge, Lobby and Reception areas which when complete, by the end of this year, will have transformed our front of House... More 

London, United Kingdom
Top Contributor
54 reviews 54 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight Saturday.Have stayed here before but was first time in a premium room.The room was excellent,well worth the extra money.The room was spacious,well decorated and spotless.There were lots of nice touches such as fresh fruit,water and fresh milk for tea.The bed was very comfortable with lovely bed linen.The bathroom was very big,with a shower and seperate bath.Lots of big... More 

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GJMcG, General Manager at The County Hotel, responded to this review

Dear Dianne M I am delighted to read that you enjoyed your stay with us again and that our Premium Rooms are worth that little extra. We only offer a Buffet Style Breakfast when we have a large number of guest staying with us and have booked breakfast hence the slightly reduced choice. I believe on the day in question... More 

Top Contributor
84 reviews 84 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 18, 2015

Stayed here for work for one night. It's quite centrally located in the middle of a large intersection in a busy commercial area of town. I arrived late by car and found a very large car park around the back. Initial impression was that this probably started life as a small hotel converted from a large family home but over... More 

Was this review helpful? Yes
GJMcG, General Manager at The County Hotel, responded to this review

Dear Teamline, Thank you for your feedback, it seem that you found us a little slack - I apologise, this is something that I will work on with the team. I hope that we will see you again soon Kind Regards More 

Bath, United Kingdom
1 review
4 of 5 stars Reviewed May 18, 2015

Nice place to stay. Stayed for three nights (more than i expected to)Conviniently situated near the train station and just a few minutes walk to the high street. Nice room, naturally lit and bright (even the bathroom), comfortable bed with the usual amenities. Hotel has a nice little bar has a good winelist but has a GREAT selection of whiskeys!!!!!... More 

Was this review helpful? Yes
GJMcG, General Manager at The County Hotel, responded to this review

Dear Alex M I am delighyted that you enjoyed your stay with us and thank you for your feedback. Wee lookforward to your return More 

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