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All 14 Chelmsford hotels

BEST WESTERN Ivy Hill Hotel

3.0 of 5 Hotel   |   Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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77%
Ranked #5 of 14 hotels in Chelmsford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
DUNSTAYININ28 Sheffield, United Kingdom
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169 people have reviewed this hotel

Traveler rating
    67
    64
    24
    9
    5
See reviews for
38
45
7
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed today NEW

I've stayed here twice whilst working in the area & have booked again for next week! Nice grounds and location with a fab breakfast which was a real surprise. Not the cheapest place to stay but one of the nicest in the area. The main areas are nice, modern and clean - there is building going on but I never... More

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England
Top Contributor
99 reviews 99 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We found this place to be clean, tidy and welcoming. The room for the reception was decorated nicely and the staff were friendly and helpful. The buffet food was very nice and the range of food was just that little different from most finger buffets. Yes you had the usual sandwiches, but the coated and deep fried prawns were beautiful... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for a wedding reception. I am pleased that you enjoyed the event and the food on the buffet, it is important to try and keep things varied and interesting. We do hope you will return if in the area again. Jason Bartella Managing Director More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Absolute hell hole. Food mouldy, builders outside constantly making noise, rude receptionist who I will be lodging a formal complaint against. The builders just appeared out of nowhere next to the window when she explicitly said they wouldn't be there and that she had checked I was at breakfast so they could go up!! Then insinuated I was lying when... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

I was very shocked by the contents of your review and as such immediately contacted the management to investigate and find out more information. The team on duty remember your visit well and have provided me with a full report so that I can respond correctly, they have also shown me on the CCTV the way that your partner tried... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights for a wedding where my husband was best man. They were very accommodating to random requests relating to the speech, staff were very friendly and efficient and the atmosphere was lovely. The food was beautiful, and the evening buffet was different to any other wedding buffet I've ever seen - chicken skewer sticks, and dips... More

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased that you enjoyed your stay and the wedding you attended, on such a special day it is important to be able to accommodate requests and make sure everything runs smoothly. I will make sure that your positive comments about the food and staff are passed on... More

Chelmsford
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

after having afternoon tea in Pontlands park hotel I decided to visit here for Afternoon tea also... So glad I did, again first class afternoon tea and superb service. We sat on the comfy sofas in the conservatory and when we looked at the time, we realised 4 hours had past and in that time the staff had continued to... More

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for Afternoon Tea, I am pleased to hear you have tried a number of our venues and enjoyed them all. I will pass your comments on to the team and we look forward to seeing you again soon. Jason Bartella Managing Director More

bristol
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Could be so nice. Employ all staff with limited English and very few service skills. Never see any management about the place and is like they are left to their own devices. This place wants weddings and does not care about general customers. As a business traveller breakfast starts at 7am???? And the wifi so slow you cannot view anything... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. Whilst customer feedback is very important I would like to challenge a few of the points you have mentioned. We do employ some foreign staff, alongside a number of English staff, however they all have a very good knowledge of English and are experienced within the industry. There is... More

Bury St Edmunds
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just want to start by saying the photos don't really do this little hotel justice. When I book online I always take a really good look at the pictures and we were only staying one night so I thought well it will do. When we got there it was so much nicer than I expected. The grounds and the... More

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us and the very positive comments you make about the room and facilities on offer. The lounge area is near reception and this is where all drinks are served, the other bar in the hotel is for the function rooms. I am pleased the building works did not cause you... More

London, United Kingdom
Top Contributor
64 reviews 64 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 25, 2014

Had a voucher for afternoon tea which was expiring so we made the effort and used it - was pleasantly surprised at the lovely open sandwiches - four each and very filling - scone was a bit big so only managed half but was well worth the visit would definitely return.

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for Afternoon Tea. I am pleased you managed to use your voucher before it expired and enjoyed the experience, we get many great comments about the open sandwiches, they make a real change from the usual finger sandwiches. We look forward to welcoming you back again very soon Jason Bartella Managing... More

Maldon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

I attended the Brentwood 41 Club 50th Charter Anniversary 600th Meeting at this venue and can say without reservation that it was the best I have ever attended. A very pleasant venue and evening ,competitive prices, clean throughout friendly helpful staff and excellent food and service . I should also like to thank Brentwood 41 Club for selecting the venue... More

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit with the 41 Club. I am pleased that you enjoyed the event and were well looked after by the team. We hope to see you again very soon. Jason Bartella Managing Director More

Wickford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

We went with family and friends for afternoon tea, this was our second time and service and food was excellent, as building works going on we were in a separate room as opposed to the conservatory last time but was still as pleasant.

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your another visit for afternoon tea. I am pleased that you enjoyed your experience, we are serving afternoon tea in another area at the moment to minimise the disruption for the building works but this will all be completed in a couple of months. We look forward to seeing you again soon. Jason Bartella... More

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Additional Information about BEST WESTERN Ivy Hill Hotel

Address: Writtle Road | Margaretting, Chelmsford CM4 0EH, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ivy Hill Hotel 3*
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Also Known As:
Best Western Chelmsford
Chelmsford Best Western
BEST WESTERN Ivy Hill Hotel Chelmsford, Essex

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Hotel Style
#3 Business Hotel in Chelmsford #3 Romantic Hotel in Chelmsford
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Number of rooms
33

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  • At what time does the pool open each day?

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