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BEST WESTERN Ivy Hill Hotel

3.0 of 5 Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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Certificate of Excellence 2014
BEST WESTERN Ivy Hill Hotel
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BEST WESTERN Ivy Hill Hotel
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183 reviews from our community

Traveler rating
    75
    67
    25
    11
    5
See reviews for
45
48
7
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • All months
    (183)
  • Mar-May only
    (39)
  • Jun-Aug only
    (66)
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    (52)
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    (26)
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Essex
Top Contributor
142 reviews 142 reviews
44 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

This occasion was my wife's 80th birthday at the end of October. The hotel was very cooperative about keeping the event a surprise, going along with my wish to confirm all the arrangements by text or private email. Outside suppliers for cake and table decoration as well as senders of presents were all dealt with and/or received without a hitch.... More

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Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel with fab room. The hotel staff were really helpful and polite. The room we had was beautiful and the facilities were just what we needed. As we had our children with us they were also well catered for and overall we were really impressed. The quality of breakfast was first class, food was lovely.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased that you enjoyed the hotel and its facilities and that you and your family were well looked after by the team. We do hope to see you again soon. Jason Bartella Managing Director More

Sutton, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited for a birthday celebration and stayed overnight. The party facilities were excellent and the hot buffet was well prepared and fully staffed. The common areas of the hotel are excellent and the standard of the rooms is very good with quality fittings,fixtures and beds. The owners have obviously had an eye for detail and it shows in the overall... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased that you enjoyed the function you attended and also the accommodation, as you mention we pride ourselves on high standards and attention to the little details that help make a stay comfortable. We do hope you will return if you are in the area again. Jason... More

1 review
4 of 5 stars Reviewed 2 weeks ago

We recently celebrated our wedding at the Ivy Hill Hotel in Chelmsford and had a fantastic day with excellent service, great food and very attentive staff. We spent a great deal of time in conversation with the staff during the build up to the wedding and planning how we wanted everything to go. It is fair to say that there... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review and congratulations on your recent wedding. I am pleased to hear that any initial hiccups were ironed out and that the team looked after you and your guests well on your special day. Thank you for your recommendation and we do hope to see you and some of your guests back again in the future.... More

Maidenhead, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We broke down close to this hotel on our way to a weekend away to celebrate my sons 2nd birthday. We turned up unannounced at 6pm and they were so helpful, letting us use the facilities for our two boys and wait in their lounge for our tow-truck to arrive. We were so impressed with the friendly service we decided... More

Was this review helpful? Yes 2
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent unexpected stay with us. I am so pleased to hear that my team helped to make an unpleasant situation for you that much more bearable and that all of you enjoyed our facilities. I do hope that if you are in the area again you would pop in for a slightly... More

Writtle, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

I celebrated my 60th birthday here on 26/9/14 for approx 80 guests.I cannot praise this venue enough.From inception to completion,it was absolutely fantastic.Libby and her staff were professional and obliging with their handling of everything.It was a surprise party for me organised by my husband,daughter and son,and it couldn't have been more perfect.A great venue in a wonderful setting,perfect size... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit to Ivy Hill and thank you for choosing to celebrate your birthday with us. I am pleased you were well looked after by the team and will make sure that your very positive comments are passed on to them all. We do hope to see you again soon. Jason Bartella Managing... More

London
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 28, 2014

Stayed here as part of a wedding party early September. The hotel was under refurb and this hadn't been made clear at time of booking. On arrival we found the toilet seat hanging off and all scum around the toilet. Really horrible. We reported it to reception when we went down to dinner and when we returned later it still... More

Was this review helpful? Yes 2
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I realise that on this occasion we did not meet your expectations. We have been in contact with the person that made this group booking to discuss the problems encountered. We do hope you understand these were isolated incidents and not our usual high standards and would choose to... More

Senior Contributor
29 reviews 29 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 25, 2014

Very well kept hotel. My room was very spacious with one of the most comfortable beds I have had in any hotel. Staff were friendly and efficient, especially the bar staff. As a hotel guest you can get a discount in the restaurant next door but the food in the hotel was very good and well priced. Perfect hotel of... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent stay with us. I am pleased you were well looked after and got a good night's sleep, we get many positive comments about the comfy beds. The restaurant just across the garden is moving up to an extension of the hotel this week so next time you stay with us you... More

Thrapston, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2014

We booked this hotel as our daughter was getting married on friday 5th september and was going to Stockbrook for her wedding from hotel. Our daughter and family booked most of the rooms including the bridal suite. When we arrived on the 7Thursday afternoon we had trouble parking as the hotel was being refurbished, much to our horror. The smell... More

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I realise that on this occasion we did not meet your expectations. We have been in contact with the person that made this group booking to discuss the problems encountered. We do hope you understand these were isolated incidents and not our usual high standards and would choose to... More

Southend-on-Sea, England, United Kingdom
2 reviews
5 of 5 stars Reviewed September 12, 2014

The Hotel and grounds are stunning, the staff were very friendly and helpful. The room was nothing less than 5 star, and finally the breakfast was lovely. Overall a fantastic stay, There was building works going on at the side of the hotel, but you hardly noticed, it seemed every effort had been made not to disturb anyone's stay. Only... More

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased you liked the hotel and its grounds and were well looked after. The building works are now completed and the restaurant that will be occupying the extension will be open from next week. We look forward to welcoming you back again soon Jason Bartella Managing Director More

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Additional Information about BEST WESTERN Ivy Hill Hotel

Address: Writtle Road | Margaretting, Chelmsford CM4 0EH, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ivy Hill Hotel 3*
Number of rooms: 33
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Also Known As:
Best Western Chelmsford
Chelmsford Best Western
BEST WESTERN Ivy Hill Hotel Chelmsford, Essex

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