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BEST WESTERN Ivy Hill Hotel

Certificate of Excellence
Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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1 room 1 adult
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BEST WESTERN Ivy Hill Hotel
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260 Reviews from our TripAdvisor Community

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Billericay, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

booked for afternoon on a Travel zoo offer, which was good value for money! We were seated in a comfortable airy lounge area, which was very spacious, clean and stood up to our expectations. We were served with individual platters with a selection of savouries for each person. These were tasty, however could be a problem with someone with a... More 

Helpful?
Thank larchie31
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for Afternoon Tea. I am pleased that you liked The Lounge, this area was completed last year and has proved a very popular addition to the hotel. I will make sure your comments are passed on to the team and we look forward to welcoming you back again soon. Jason Bartella... More 

United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice venue with pleasant and friendly staff. Comfortable rooms with all you need for your stay. Have booked my "big" birthday to hold there this year, having already had my last "big" birthday there 10 years previous!

Review collected in partnership with Best Western GB

Helpful?
Thank Lynn S
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay and thank you for choosing to spend another of your 'big' birthdays with us. We look forward to sharing it with you soon. Jason Bartella Managing Director More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Family Sunday lunch party for twenty-two, including five children, for a 90th birthday, was outstandingly successful and marvelously and efficiently hosted at the Ivy Hill Hotel. Thanks are due to the wonderful manager and staff for diligent attention and service before and throughout the occasion. Menu choice was appealing and wide-ranging; welcome was cordial, warm and particularly attentive to the... More 

Helpful?
1 Thank Philip B
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent celebration with us. I am pleased that the team looked after you well and everyone had a fantastic day, I will make sure that your comments are passed on to everyone involved and we look forward to welcoming you back again in the future. Jason Bartella Managing Director More 

Level Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One night here on business booked last minute so nearer appointment next day. Booked by phone, easy to do and agreeable rate. As last minute and late arrival didn't use the bar or restaurant, cooked breakfast however was very good. Bed extremely comfortable and room quiet as at back. Checking out was quick and easy. Will certainly use again next... More 

Helpful?
Thank CNC-expert
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased you enjoyed your visit and we look forward to you joining us again and hopefully getting to spend a bit more time enjoying the facilities. Jason Bartella Managing Director More 

London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed with colleagues on business. Very comfortable hotel with a great choice of breakfast inclusive in the price. In addition, guests can use the spa of there sister hotel (which I've forgotten), but it's approx 10 mins drive away in a country home. Food at the sister hotel was exquisite, far superior than the Ivy and a must for guests... More 

Helpful?
Thank BellaRoseWorld
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us and visit to our sister property Pontlands Park to use the leisure facilities. I am pleased you enjoyed your visit and were well looked after by the team and I will make sure that your lovely comments are passed on to the teams at both venues. We look forward... More 

St. Albans, United Kingdom
Level Contributor
64 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel on business and was happy with the welcome. The executive room was spacious but a little dated in parts. I would expect bottled water as standard in this category of room without having to request it. The wifi connection was not 100% reliable. The service at dinner in the restaurant was outstanding. Lorna takes great... More 

Helpful?
Thank JohnDaniell
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit. I am pleased that in the main you enjoyed your stay, we are only a three star hotel and as such are not required to provide bottled water in the rooms however we do offer this free of charge and in order to ensure it is fresh and chilled it is... More 

London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Ivy Hill hotel for a family gathering that was near by so we had no choice but to stay there. We had a family room that cost £180 for the night with breakfast. I called to ask about early check in and was charged another £25 so in total £205, I have stayed in many hotels... More 

Helpful?
Thank Seanie M
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for taking the time to post your thoughts following your visit to the hotel and for the positive comments about the staff and the room. I have looked in to your booking and can see that you had one of our Deluxe Rooms, these are the third level of rooms we have here at the hotel. I can... More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 2, 2016

My terminally ill wife and I enjoyed afternoon tea in the Ivy Hill Hotel so much she wanted her wake to be there. As, sadly, she passed away just before Christmas we approached the hotel to see if could be arranged according to her wishes. Despite the Christmas closures nothing was too much trouble.We had a large private room set... More 

Helpful?
2 Thank smc1000
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your very kind words following your recent visit to us following the sad occasion of your wife's wake. I am pleased that the team looked after you and your guests with sensitivity and care and that it was the send off your wife deserved. Jason Bartella Managing Director More 

Stowmarket, United Kingdom
Level Contributor
224 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
4 of 5 stars Reviewed January 2, 2016

Stayed here as part of the Bartellas New Year Gala Dinner package. Check-in was smooth, friendly and efficient. Our room was on the first floor and the view of the services ducting and pipework is such a common sight with my many hotel stays that I'm so used to it!!! The room itself appeared to be recently refurbished with good... More 

Helpful?
Thank DaveJC
Wickford, United Kingdom
2 reviews
4 of 5 stars Reviewed December 21, 2015

the evening was a Club Christmas dinner for 32 of us. We had a private room which was a bonus since we had complete privacy. Everyone thoroughly enjoyed the ambience, food, service and the table settings. With the room included the cost per head was very reasonable and the location was easily accessible for the club. For those who stayed... More 

Helpful?
Thank Peterlefevre
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