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All 14 Chelmsford hotels

BEST WESTERN Ivy Hill Hotel

3.0 of 5 Hotel   |   Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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78%
Ranked #4 of 14 Hotels in Chelmsford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Gary S Southend-on-Sea, England, United Kingdom
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175 reviews from our community

Traveler rating
    70
    65
    25
    10
    5
See reviews for
41
47
7
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thrapston, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

We booked this hotel as our daughter was getting married on friday 5th september and was going to Stockbrook for her wedding from hotel. Our daughter and family booked most of the rooms including the bridal suite. When we arrived on the 7Thursday afternoon we had trouble parking as the hotel was being refurbished, much to our horror. The smell... More

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Southend-on-Sea, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hotel and grounds are stunning, the staff were very friendly and helpful. The room was nothing less than 5 star, and finally the breakfast was lovely. Overall a fantastic stay, There was building works going on at the side of the hotel, but you hardly noticed, it seemed every effort had been made not to disturb anyone's stay. Only... More

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Maldon, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my mum here for afternoon tea, it was our first afternoon tea and it was thoroughly enjoyable. Good selection of savoury and sweet items. Waitress was very polite and the grounds were nicely kept with a good seating area outside. Inside the hotel it was a little bit boring décor wise but still nice and very clean.

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norfolk
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

hotel was in mid refurbishment for our stay and although is did not upset our stay directly it was not very nice to walk to reception for check in and be greeted with the smell of white sprit which was being used to clean the tiled entrance of the hotel and secondly on our second night on returning to our... More

Review collected in partnership with Best Western GB

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Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed my recent stay at the hotel. The Hotel staff were very welcoming and nothing was too much trouble. We had afternoon tea which was delicious. Room was clean and tidy and tastefully decorated. Breakfast in the morning was fab - real value for money, loads and choice and freshly cooked - delicious!! Certainly would stay again if in... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent visit to Best Western Ivy Hill. I am pleased that you were well looked after by the team and enjoyed your time with us. We look forward to welcoming you back when you are in the area again. Jason Bartella Managing Director More

Essex, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended a wedding here and everything was perfect. Grounds and hotel had good surroundings. Clean rooms and bathroom to a high standard. Food was good quality too. Staff were polite and courteous and did their best to accommodate your requests.

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased to hear that you enjoyed the wedding and the accommodation, I will make sure that your comments are passed on to the team. We do hope to welcome you back again soon. Jason Bartella Managing Director More

Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here twice whilst working in the area & have booked again for next week! Nice grounds and location with a fab breakfast which was a real surprise. Not the cheapest place to stay but one of the nicest in the area. The main areas are nice, modern and clean - there is building going on but I never... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent stays with us and I am pleased we can make your business trips a little more enjoyable. I am disappointed to hear your comments about the lack of service for additional items in The Lounge and will get this looked in to. We look forward to welcoming you back next time... More

England
Top Contributor
101 reviews 101 reviews
16 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found this place to be clean, tidy and welcoming. The room for the reception was decorated nicely and the staff were friendly and helpful. The buffet food was very nice and the range of food was just that little different from most finger buffets. Yes you had the usual sandwiches, but the coated and deep fried prawns were beautiful... More

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for a wedding reception. I am pleased that you enjoyed the event and the food on the buffet, it is important to try and keep things varied and interesting. We do hope you will return if in the area again. Jason Bartella Managing Director More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Absolute hell hole. Food mouldy, builders outside constantly making noise, rude receptionist who I will be lodging a formal complaint against. The builders just appeared out of nowhere next to the window when she explicitly said they wouldn't be there and that she had checked I was at breakfast so they could go up!! Then insinuated I was lying when... More

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

I was very shocked by the contents of your review and as such immediately contacted the management to investigate and find out more information. The team on duty remember your visit well and have provided me with a full report so that I can respond correctly, they have also shown me on the CCTV the way that your partner tried... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for 2 nights for a wedding where my husband was best man. They were very accommodating to random requests relating to the speech, staff were very friendly and efficient and the atmosphere was lovely. The food was beautiful, and the evening buffet was different to any other wedding buffet I've ever seen - chicken skewer sticks, and dips... More

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. I am pleased that you enjoyed your stay and the wedding you attended, on such a special day it is important to be able to accommodate requests and make sure everything runs smoothly. I will make sure that your positive comments about the food and staff are passed on... More

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Additional Information about BEST WESTERN Ivy Hill Hotel

Address: Writtle Road | Margaretting, Chelmsford CM4 0EH, England
Phone Number:
Location: United Kingdom > England > Essex > Chelmsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ivy Hill Hotel 3*
Number of rooms: 33
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Also Known As:
Best Western Chelmsford
Chelmsford Best Western
BEST WESTERN Ivy Hill Hotel Chelmsford, Essex

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