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BEST WESTERN Ivy Hill Hotel

Certificate of Excellence
Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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Best prices for: 1 room 1 guest
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BEST WESTERN Ivy Hill Hotel
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224 Reviews from our TripAdvisor Community

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Traveler rating
    93
    82
    31
    13
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (53)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (41)
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Doncaster, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sat 25th 12pm for afternoon tea. 66pound for 6 .very nice place in country side very friendly service. The sandwiches were very minimal and 3 tiny pieces , was not enough at all no way near as much as other teas iv had, but them came cakes which was way too much to be honest, we took loads back with... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at Ivy Hill hotel as I was visiting friends from Chelmsford. As I hadn't been before I didn't realise how far away from Chelmsford the hotel actually is but reception were very reliable and efficient with booking our taxis which cost up to £15 each time. We ordered a lot of room service on the two days... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review and lovely comments about the hotel and the team. I am pleased you enjoyed your stay and we look forward to welcoming you back again in the future. Jason Bartella Managing Director More 

cheshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed for first time on Saturday .lovely rural setting whilst only 2 minutes from A12.all the public rooms looked as though they had just been refurbished.our room 31 was immaculate and supplied with lovely new fluffy towels.every member of staff from reception to the bar and restaurant were very courteous and pleasant.we had delicious breakfasts including really fresh fruit for... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent stay with us. I am pleased you enjoyed your visit and were well looked after by the team, I will make sure that your comments are passed on to them. We look forward to welcoming you back again in the future. Jason Bartella Managing Director More 

Buxted, United Kingdom
5 of 5 stars Reviewed 1 week ago

We stayed here after our friends wedding nearby All the staff were lovely & helpful The lunch was scrummy (tuna sandwich I could of had seconds) Rooms were clean, the bed was a great size and comfy Tea/coffee facilities available in room We had our windows open, which I was worried about the noise after reading other reviews but did... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit to Ivy Hill. I am pleased that you enjoyed your stay and were well looked after by the team. We hope to see you again next time you are in the area. Jason Bartella Managing Director More 

Dagenham
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel style/location = Very nice and modern with very nice garden seating areas Hotel Staff = very nice and proffessional Hotel Bedroom = nice and clean but very warm (if weather is hot) Hotel Breakfast = good selection but service could be better. We had a one night stay to attend a wedding at the Crondon Golf club a few... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. You made a lot of positive comments about the hotel, staff, bedroom and breakfast and as such I feel your title is a little misleading. Apologies that the room was warm, each room does have a fan and extras can be obtained from reception if required. We do hope... More 

Bexley, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Ivy hill last weekend to attend a nearby wedding. The wedding was at 3 so we wanted to check into the room at 2 in order to get changed - this cost us an extra £25, on top of the £130 we'd already paid. It was a really hot weekend, getting changed in the room was... More 

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit to Ivy Hill. I am sorry that you were disappointed by your stay but I would like to make a couple of points about your review. We do not claim to have air conditioning in our rooms and very few three star hotels do. We only get a limited number of... More 

Basildon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I visited the Ivy Hill Hotel today with my Mum fir afternoon tea. The service was exceptional, we were made to feel very welcome. I had already mentioned when I rang to book that my Mum didn't eat meat and the sandwiches brought for her were all meat free, neither of us really like egg mayonnaise, but the server asked... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for Afternoon Tea. I am pleased that your dietary requirements and preferences were accommodated and you were well looked after by the team. Afternoon Tea is served in our lovely new area, The Lounge, which overlooks the gardens and also serves a great range of snacks, sandwiches, coffee and drinks. We... More 

Rochdale
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Two night stay in a deluxe double room, which is very reasonably priced compared to other in the area. Wasn't originally booked in here, but had a last minute need to change and I'm glad I did, it is an easy hotel to use, which may sound daft, but it was efficient yet relaxing, high quality without being pretentious and... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. We have worked hard to make the hotel as comfortable and 'user friendly' as possible and I am pleased that you appreciated the details and little touches. It is great to hear that you would choose to return and we look forward to welcoming you back again soon. Jason... More 

MELBOURNE
Level Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed June 24, 2015

Perfectly situated just off the A12 in picturesque -Margaretting- The Ivy Hill hotel shares a history and oozes class - From the minute we arrived we were treated like Special Guests- but as the week wore on we were also treated like friends . The executive room we stayed in was spacious and comfortable - well appointed - and quiet... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent stay with us. I am really pleased that you enjoyed your visit and were welcomed by all of the team, I will make sure that your comments about all of the departments within the hotel are passed on to them. We do hope if you are in the area again we... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

We had my son's wedding here what a fantastic day .your staff are excellent nothing was to much. I don't live in that area but I would have a celebration there myself. Thank you so much. Only one thing was that the bedrooms were to hot . we all had a great time as we did have lots of rooms... More 

Was this review helpful? Yes 2
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us for your son's wedding. I am pleased that you all enjoyed the event and your stay, sorry that the rooms were warm, each room does have a fan in the wardrobe, I hope that you found these to make it more comfortable. We do hope you will visit again... More 

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