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BEST WESTERN Ivy Hill Hotel

Certificate of Excellence
Writtle Road | Margaretting, Chelmsford CM4 0EH, England
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BEST WESTERN Ivy Hill Hotel
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1 room 1 guest
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Ranked #3 of 13 Hotels in Chelmsford
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
SMS1959 Durham, United Kingdom
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229 Reviews from our TripAdvisor Community

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Traveler rating
    97
    82
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    13
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (229)
  • Mar-May only
    (53)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (41)
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Durham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I work away and have been staying in the Ivy Hill for the last 10weeks, I couldn't ask for better, staff are friendly, service is great and cleanliness is very good The grounds are great and the peace in the hotel is second to none. Sleep quality is excellent and there has been big functions and I've never been disturbed.... More 

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London, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to the hotel today with a travelzoo voucher offer. The hotel and gardens are very nice and the staff pleasant and helpful. I had great expectations when the 3 choices of open sandwich arrived, they were all very tasty and well presented, my personal favourite was the Egg and cress. The 3 tier cake stand arrived shortly after,... More 

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HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for afternoon tea. I am pleased that you liked our new lounge and enjoyed the open sandwiches but am disappointed to hear your comments about the cakes. As you can see from the other reviews most people enjoy the sweet treats offered but I have discussed your comments with the chef... More 

london
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked the Ivy1 function room for a private dinner for my Dad's 80th birthday. Our party consisted of 14 adults and three babies/toddlers. Well, whatt can I say! fantastic service. Fantastic food. Staff could not do enough for our party. Genuine, friendly, catered to our needs all day. I sent an email the following day to the hotel as... More 

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent celebration at Ivy Hill. I am pleased you all enjoyed your meal and that you were well looked after by the team. We look forward to welcoming you back again soon. Jason Bartella Managing Director More 

Romford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have been to The Best Western Ivy Hill Hotel for afternoon cream tea and once again it was 5* tea and service. We had booked table for 6 as the weather was so nice we asked if we could sit outside this proved to be absolutely no problem what so ever. Thank you so... More 

Was this review helpful? Yes 1
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your visit for afternoon tea and congratulations on your anniversary. I am pleased that you enjoyed your visit and were able to make the most of the sunshine and enjoy your tea on our new outside area. We look forward to welcoming you back again soon. Jason Bartella Managing Director More 

Hockley, United Kingdom
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second visit for afternoon tea on a Groupon voucher. The lounge where we had tea was newly refurbished. The Ivy Hill serves open sandwiches which is a nice alternative to the standard finger type usually provided by most places. The waiter serving the food is really excellent and nothing is too much trouble for him, he tells... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit to The Lounge for Afternoon Tea. I am pleased you liked the new area within the hotel, the light airy feel and views out over the gardens make it the perfect spot for a relaxed afternoon. I will make sure that your comments about the food and service are passed on... More 

Doncaster, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 26, 2015

Sat 25th 12pm for afternoon tea. 66pound for 6 .very nice place in country side very friendly service. The sandwiches were very minimal and 3 tiny pieces , was not enough at all no way near as much as other teas iv had, but them came cakes which was way too much to be honest, we took loads back with... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit for Afternoon Tea which is served with The Lounge and Bar, a new area within the hotel, completed earlier this summer. I am pleased that you all enjoyed your visit, we serve open sandwiches rather than the traditional finger sandwiches and I am sorry that you felt the portion was small... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2015

I recently stayed at Ivy Hill hotel as I was visiting friends from Chelmsford. As I hadn't been before I didn't realise how far away from Chelmsford the hotel actually is but reception were very reliable and efficient with booking our taxis which cost up to £15 each time. We ordered a lot of room service on the two days... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review and lovely comments about the hotel and the team. I am pleased you enjoyed your stay and we look forward to welcoming you back again in the future. Jason Bartella Managing Director More 

cheshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 18, 2015

stayed for first time on Saturday .lovely rural setting whilst only 2 minutes from A12.all the public rooms looked as though they had just been refurbished.our room 31 was immaculate and supplied with lovely new fluffy towels.every member of staff from reception to the bar and restaurant were very courteous and pleasant.we had delicious breakfasts including really fresh fruit for... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your lovely review following your recent stay with us. I am pleased you enjoyed your visit and were well looked after by the team, I will make sure that your comments are passed on to them. We look forward to welcoming you back again in the future. Jason Bartella Managing Director More 

Buxted, United Kingdom
1 review
5 of 5 stars Reviewed July 18, 2015

We stayed here after our friends wedding nearby All the staff were lovely & helpful The lunch was scrummy (tuna sandwich I could of had seconds) Rooms were clean, the bed was a great size and comfy Tea/coffee facilities available in room We had our windows open, which I was worried about the noise after reading other reviews but did... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent visit to Ivy Hill. I am pleased that you enjoyed your stay and were well looked after by the team. We hope to see you again next time you are in the area. Jason Bartella Managing Director More 

Dagenham
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 18, 2015

Hotel style/location = Very nice and modern with very nice garden seating areas Hotel Staff = very nice and proffessional Hotel Bedroom = nice and clean but very warm (if weather is hot) Hotel Breakfast = good selection but service could be better. We had a one night stay to attend a wedding at the Crondon Golf club a few... More 

Was this review helpful? Yes
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review

Thank you for your review following your recent stay with us. You made a lot of positive comments about the hotel, staff, bedroom and breakfast and as such I feel your title is a little misleading. Apologies that the room was warm, each room does have a fan and extras can be obtained from reception if required. We do hope... More 

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