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BEST WESTERN Atlantic Hotel

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New Street, Chelmsford CM1 1PP, England
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1 room 1 guest
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BEST WESTERN Atlantic Hotel
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (57)
  • Jun-Aug only
    (63)
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    (63)
  • Dec-Feb only
    (37)
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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

The room we were given was clean although the grout in the bathroom was black in places. The room was on the ground floor near reception and was very noisy, people smoking and talking out side our window , doors slamming and the next room had their tv on loud until 3.15am I didn't get to sleep until 5am!

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for two nights with my girlfriend, who was writing exams nearby. The hotel is close to the train station and town centre, and that may be the only good things about it. Rooms are adequate, though dated - as is the entire building. The breakfast options are sparse, and overpriced for what is on offer.... More 

Was this review helpful? Yes 2
Ricardo S, Front Office Manager at BEST WESTERN Atlantic Hotel, responded to this review

Dear Vin R With regards to the incident regarding your partners belongings and the check out. I have spoken with the team with regards to this. When you checked out, you did say your partner was still in the room, and the receptionist did re-iterate that Check-out time was 11am. At 11.30am Reception phoned the room to see if anyone... More 

Travelers are raving about these Chelmsford hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This is the worst hotel that I have had to stay in. First the good points. The room was clean. And the inside of the hotel looks good. Now the bad points. I traveled three hours to get to this hotel, arrived very tired. Had to wait at reception for half an hour before I even saw a member of... More 

Was this review helpful? Yes 2
Newcastle, United Kingdom
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 18, 2015

stayed here on business trip,so didn't book this place. I was pleasantly surprised.Receptionsit was effecient and checked us in quickly. My room was nice,it was large and well furnished. The bed was very comfortable and I had a good night's sleep,as there was no noise to disturb me. Breakfast was good I was made to order.A black man who semmed... More 

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Lincoln, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 14, 2015

Building does not inspire but the staff at reception and in the restaurant were great. Room was fine and the air conditioning was welcome. The food in the Italian restaurant was fantastic. The avocado,tomato and mozzarella salad was so fresh and my main course dish was just as good. Portions are very generous so I could not try the desserts... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 9, 2015

Great staff and rooms. Breakfast is good and quick, didn't use the gym but impressive that they give you access to such a good gym just 50m away. The centre of town is only a 5-10min walk and there is plenty of food places around if you wanted to eat out. Would definitely recommend and stay again.

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United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 8, 2015

Adrianna seemed tired and uninterested when my wife and I arrived at 16.30. No welcoming greeting, and tried to pre-authorise payment with £350, which was way above our bill, so I refused. An evening event took place later, but apart from hubbub in the reception area, did not disturb us. Breakfast next morning was pleasant with a good variety, and... More 

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Wickford, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 7, 2015

I think the price is high for what is a very basic hotel. Rooms are ok but last time I stayed sink had toothpaste left in from previous occupant (uncleaned) and the sink plug got stuck despite calling reception at 7am and being told someone would come to fix it, by the time I checked out at 12pm nobody had... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed July 1, 2015 via mobile

I ended up here unexpectedly when booking.com messed up a different booking. I'm delighted in the end. This place is very welcoming, clean and contemporary. Spacious room (the double) and good facilities. The main benefit is the excellent food. I just had pistachio crusted tuna that was to die for! Yum.

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Level Contributor
14 reviews
5 of 5 stars Reviewed June 30, 2015

This is a modern hotel with lovely features. The staff are friendly and very helpful. The rooms are comfotable and nicely decorated. we stayed here after seeing a show. The subdued lighting in hallways at nice is a pleasant touch

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