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De Rougemont Manor

Certificate of Excellence
Great Warley Street, Brentwood CM13 3JP, England
Hotel amenities
De Rougemont Manor
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Ranked #3 of 4 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Selina H Farnborough, United Kingdom
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387 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farnborough, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Arrived Saturday afternoon, busy reception but was seen quickly & effectively. Helpful with advice on parking in nearby Brentwood. Room was at the top of the hotel at the front with lovely views of the fields. Staff were all smiley & friendly, breakfast staff happy to help & the breakfast was lovely. Teapot didn't drip which was great! Gardens are... More 

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Worcester Park, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 4 nts on business for a course down the road in Shenfield.... I was so pleased that my company picked this hotel rather than the usual multiple run of the mill places to stay. The service, atmosphere, facilities and staff could not be more attentive, always had a smile upon their faces day & night ....... More 

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Sam B, Marketing at De Rougemont Manor, responded to this review

Dear stimo2014, Thank you for taking the time to review your recent stay with us at the De Rougemont Manor. We are delighted that you found our hotel and staff so welcoming and that our facilities catered for your every need. We pride ourselves on creating a family environment within the hotel and in ensuring that all guests, whether staying... More 

Stanford-Le-Hope, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we had our works christmas do here in february the place was lovely decorated nice , the food was poor ,we had soup that was cold ,the dinner very basic ,cold carrots,tough meat ,potatoes not cooked properly,and not presented very well ,has put us off booking family wedding if they cant cope with large numbers.

Was this review helpful? Yes 3
Sam B, Marketing at De Rougemont Manor, responded to this review

Dear anne a Thank you for taking the time to write a review regarding your work Christmas party, we do welcome all guest feedback. We pride ourselves on our ability to cope with large events and indeed our Christmas party nights in particular are hugely popular, successful evenings. It is with regret that we read your comments regarding your experience... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 14, 2015

I've dined here at several functions and have always had very good meals and table service. However, I was disappointed on a recent visit when served by 2 middle aged ladies, who clearly had an issue, for whatever reason and had no problem showing it whilst serving at the bar, including making sure a bottle smashed on it's way into... More 

Was this review helpful? Yes 5
Sam B, Marketing at De Rougemont Manor, responded to this review

Dear Doobydoobee, Thank you for your comments regarding your recent visit to the De Rougemont Manor Hotel, we do appreciate all guest feedback. It is with regret that we learnt of your disappointment as our staff all work incredibly hard at ensuring our guests are made to feel at home and welcome when they visit us, which as you have... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 28, 2015

Stayed here on our wedding night, received complimentary upgrade. Room spacious and clean with view of the lovely gardens. Outdoor swimming pool was tempting but weather was too cold to take advantage of it. Helpful staff, night porter only too happy to deliver room service. Great breakfast cooked to order. This family run hotel delivers everything you would expect from... More 

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Sam B, Marketing at De Rougemont Manor, responded to this review

Dear Joanne C, Thank you for taking the time to review your recent stay at the De Rougemont Manor Hotel. We love to receive guest feedback regarding their time with us and it delights us to know that you enjoyed your visit so much. Indeed our pool and grounds are a jewel in our crown and our friendly, welcoming staff... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

We have just celebrated my Daughter's engagement with a family meal for 14 guests at the De Rougement Manor. The food was excellent as was the service. Unfortunately we had not ordered enough meals (our fault entirely) and we were one meal short for our party. After explaining this to the waitress, another meal was supplied, even at that short... More 

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Sam B, Marketing at De Rougemont Manor, responded to this review

Dear Diane L, Thank you for writing such a glowing review on your recent visit to the hotel for your Daughters Engagement meal. We are always honoured to be able to share in such special family occasions as this. Our staff work very hard in ensuring that our guests every need is met and we pride ourselves on the ability... More 

Basildon, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2015

Visited the hotel just for the evening for a pre booked Valentine's night, The place was very busy but no problems with seating or service. The food was excellent one of the best meals we have had. Drink prices were as a hotel, but better priced with a wider selection than many restaurants we have visited. The meal and overall... More 

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Sam B, Marketing at De Rougemont Manor, responded to this review

Dear tonyjacquiviewworld, Thank you for taking the time to write a review regarding your recent visit to the hotel for a Valentine's Meal. We are delighted that you enjoyed the evening and that you found all aspects from the service received to the food served to be so enjoyable. We do hope that we are able to welcome you back... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015 via mobile

A nice hotel with great amenities ,especially during the summer when you can use the outdoor swimming pool. The gym is well equipped and the two tennis courts are a nice added bonus. The rooms are clean and of a good standard. The choice on the dining menu is good and the food is good. Overall I would recommend this... More 

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Sam B, Marketing at De Rougemont Manor, responded to this review

Dear J O Grady O, Thank you for taking the time to review your recent visit to the De Rougemont Manor Hotel. It is always a pleasure for us to hear back from our guests and we are delighted that you found all aspects of your stay so pleasing. We very much look forward to hopefully welcoming you back to... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 2, 2015

Having stayed at another hotel in Brentwood, we were unsure about changing to a different one due to previous one being fully booked. We had nothing to worry about! The rooms were a good size with nice bathrooms and only a short drive away from the town centre. We arrived quite late so didn't get a good look until the... More 

Was this review helpful? Yes
Sam B, Marketing at De Rougemont Manor, responded to this review

Dear sunSeeker104, Thank you for taking the time to write a review on your recent stay with us at the De Rougemont Manor Hotel. We are always delighted to receive guest feedback and it is lovely to know that you will return to stay with us again when you are in this area. We pride ourselves on our beautiful hotel... More 

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 30, 2015

stayed there one Saturday evening in October. we were attending a christening close by, booked a few days before on trip adviser, got a fantastic price, got there Saturday afternoon, changed and went to the christening, returned at 9.00 pm,Rooms were clean and cumffy,Only problem we had was at breakfast in the morning, there were to many people in the... More 

Was this review helpful? Yes
Sam B, Marketing at De Rougemont Manor, responded to this review

Dear geoffrey g, Thank you for taking the time to review your recent stay with us at the De Rougemont Manor Hotel. We are delighted that you found our staff to be so welcoming and friendly, we do pride ourselves on creating a warm, family atmosphere within the hotel. It is a shame that you did not receive the kind... More 

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