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All 4 Brentwood hotels

De Rougemont Manor

4.0 of 5 Hotel   |   Great Warley Street, Brentwood CM13 3JP, England
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De Rougemont Manor
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82%
Ranked #1 of 4 hotels in Brentwood
Certificate of Excellence 2013
A recent review
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277 people have reviewed this hotel

Traveler rating
    158
    67
    32
    11
    9
See reviews for
47
68
10
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • German first
  • Russian first
  • Swedish first
  • Any
English first
Essex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Went for afternoon tea, which was lovely and you got loads Also the staff were very nice and friendly Lovely hotel and fantastic views Lovely dining rooms and menus looked great Great place for a party Very modern and trendy Piano room lovely Great deals available

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel for our wedding anniversary and night out Essex style ! Upon arriving the hotel is very impressive admittedly the staff were very nice and helpful, but once settled in the hotel I found the room extremely small with wallpaper hanging off , water stains on the ceiling and the bathroom wasn't exactly nice especially the sink... More

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Hornchurch
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled here in February A Groupon voucher in our hand One of our Christmas presents And on arriving thought, how grand Tea with Pimms in the afternoon From our daughter for a treat We didn't know what to expect Or what we'd have to eat On the day, a sunny one We arrived and parked the car Went inside... More

Was this review helpful? Yes 1
Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Terry B, Many thanks for taking the time to share your afternoon tea experience with us. I'm so glad that you had a fantastic time and really did enjoy yourself. Indeed all our staff including our waitresses are a real asset to the hotel and will always go above and beyond to help everyone out. Hopefully we can welcome... More

wigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Upon arrivel the hotel looks grand, new style rolls Royce parked outside the front door. Car park round the back which doubles up with the local car wash. The room was in the confrencing suite with is a separate building. My room was through the door and up the stairs . The door is open 24/7 and the door to... More

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Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Mrdwe, Thank you for sharing your opinion on your recent visit. We do welcome all guests feedback and always take constructive comments on board. It's great to hear that you found the hotel in general grand. We have recently refurbished many parts of the hotel, and being such a large hotel its obviously an ongoing job for remaining areas,... More

Swaffham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was looking for a hotel in the Brentwood area to stay overnight once or twice a week on a regular basis. One visit was £69 and another £79. This included breakfast which I thought was reasonable. The rooms were clean and comfortable and breakfast most enjoyable Some of the guests could have been more considerate - banging their doors... More

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Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear HevaF, Many thanks for your recent review of the hotel. All our bedrooms have a set rack rate which is the same throughout the whole year. On occasions we may be able to offer special promotions or deals which I believe you took advantage of during your first stay. We will usually advertise these rates via on-line booking agents,... More

Carlisle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Requested Gluten Free breakfast when booking on line. No attempt to provide, unable to let me know if baked beans were gluten free. Lucky that I had own bread and own cereal. Not impressed with breakfast waiter. Expected more from a hotel of this standard, they should be able to provide for those on gluten free diets, it's much more... More

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Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Pauline W, Thank you for taking the time to review our hotel. We do always welcome any feedback, and thank you for bringing to my attention the issue regarding Gluten Free breakfasts. We do offer a gluten free breakfast amongst many others, and I will speak with our reservations & restaurant team to see where the communication error regarding... More

Essex, England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been for afternoon tea here 3 times now, it is always a pleasure, definitely the best I have been too. The sandwiches, cakes and scones are delicious and fresh, the staff are always pleasant and helpful, looking forward to my next visit. A+++++++

Was this review helpful? Yes 3
Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Julie045_8, Thank you for sharing your wonderful experience of Afternoon Tea at the hotel. Indeed all the food we serve is always to the highest standard and freshly prepared so its fantastic to see this is recognised in the quality. Hopefully we can welcome you back for Afternoon Tea again soon, or possibly our new mid week lunches. Do... More

Upminster, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I booked the 'Goldings Suite' at the De Rougemont Manor last Friday for a fundraising evening which included a three course meal for 122 people. The night was fantastic! I received so many positive comments from the guests about the lovely venue, the excellent food and the efficiency of the Hotel staff. Nothing was too much trouble! A big thank... More

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Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Mary-AnneD, Thank you for taking the time to let us know about your recent function with us. I'm so glad to hear that you and the rest of your party had such a wonderful time. Indeed the Golding's Suite is a lovely room, and we are currently in the process of finishing of a refurbishment improving the room further.... More

Chafford Hundred
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked the hotel Restaurant for my mother's 90th birthday celebration. I was told we would have a round table but we got a long one which wasn't ideal for 10 people. The price for two courses was £16.95 when I booked and even after saying they would honour the price at booking they tried to charge me £19.95. The... More

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Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear Cheg55, Many thanks for taking the time to let us know about your recent visit to the Manor. I believe that since this review you or another member of the party has spoken to the team and as a result any issues were dealt with. I believe there was one of two communication errors which were resolved once brought... More

Dunmow
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2014

Friends bought us afternoon tea with a groupon voucher. After an initial warm welcome by the reception staff we were introduced to our waitress who took us to our table situated outside the gents toilet, despite there being plenty of better situated tables available. We then noticed that ours, unlike other tables, had a glass top covering the white table... More

Was this review helpful? Yes 1
Sam B, Marketing Manager at De Rougemont Manor, responded to this review

Dear David V, Many thanks for taking the time to let us know about your recent experience. We always welcome feedback, and take all comments on board and look at ways of improving our already high standards. All our afternoon tea customers are treated with the same service and standard, Groupon or not, and as you can see from other... More

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Additional Information about De Rougemont Manor

Also Known As:
De Rougemont Manor Hotel
De Rougemont Manor Hotel Brentwood
De Rougemont Manor Brentwood
De Rougemont Manor Brentwood, Essex, UK
Address: Great Warley Street, Brentwood CM13 3JP, England
Location: United Kingdom > England > Essex > Brentwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — De Rougemont Manor 4*
Reservation Options:
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