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Holiday Inn Brentwood

3.0 of 5 Brook St | M25, Jct 28, Brentwood CM14 5NF, England
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Holiday Inn Brentwood
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Holiday Inn Brentwood
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289 reviews from our community

Traveler rating
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Worcester, United Kingdom
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Nice clean place to stop.. Been refurbished since my last stay. Rooms were as expected and still one of best places to get a comfortable bed.. The restaurant was a different matter. The wait was simple too long, and the food was only just average.. Will stop again but eat elsewhere

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Tetbury
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a couple of nights on business. It appears a very busy place. Lots of car parking and pretty full most of the time. Pleasant reception. Lots of sofas and the bar area is close by with the restaurant beyond that. Pool was very nice. Decent size for a hotel and you can certainly swim a few lengths and... More 

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Portsmouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment Gemma greeted me to the time I checked out this was a visit that excelled with great service. Steve at the bar has knowledge of real ale that is amazing. The chef and the waiting staff are wonderful and the meal was a delight. Many thanks for the IHG welcome pack and welcoming glass of wine, it... More 

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Blackpool, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

I really don't know we're to start with this one, 8 off us traveled 6 hours for a friends birthday, and the place was just horrible. First off all we arrived at the hotel arround 13:30 and we couldn't check in till 14:00 which we knew, so we got our selfs a drink at the bar (ridiculous prices, the beer... More 

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Travelers are raving about these Brentwood hotels

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My party and myself stayed at the hotel for one night. The reception staff were rude, the bar staff were rude and all through the night till 5.15 am the entire 1st floor was one giant party with loud music playing from rooms, people singing, running along the corridor shouting at each other and banging on doors and despite complaining... More 

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear sharont1965, Your taking some time out of your busy day to leave us a comment regarding your recent stay is much appreciated. Thank you for generously rating two aspects of your stay with four stars, particularly our hotel's location and proximity to your needs and our hotel rooms. On the other hand, I would like to offer my sincerest... More 

Retford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel, nice food and polite staff, we stayed in one of the executive rooms, very comfy bed, nice big tv!, complimentary robes and slippers, (although we only had one set) very quiet considering the Xmas parties so that was good, only negative is the choice of tv channels and the films are a tad pricey, love the pool and... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

I was very happy with my stay here . People are lovley and was very comfortable . Very good for work weekends . And there is plenty to do in the area . Very good parking too . Right outside. Also there is a swimming pool . Very clean also . Would definitely recommend .

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Brussels, Belgium
Top Contributor
90 reviews 90 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a typical Holiday Inn. It is clean, the rooms are big, the WIFI connection is good, the breakfast is very correct (variety, freshness). It is a business hotel, nothing fancy or charming. But it makes its job! Has a StarBucks coffee in the lobby, which is nice and great taxi service.

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Parbold, United Kingdom
2 reviews
3 of 5 stars Reviewed November 13, 2014 via mobile

I stay in a lot of hotels and this one is badly let down by the quality of the food in the restaurant and the long delay in service. Not what the weary traveler wants or needs. Staying again tonight but will be eating off site. It's a shame as the reception and waiting staff are very good

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear DMac401, Thank you so much for taking time out to leave us a review. I am pleased to learn you like the service you received during check in. Guest satisfaction is one of our many goals and we are disappointed that the service at the restaurant and food standards did not meet your expectations. We are always working to... More 

Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 8, 2014

I attended a course at this hotel and was going to book in for the night. The food was so dreadful, that I decided not to risk the accommodation. We were served food as part of the course - I would have been embarrassed if I had been the organiser

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear Julie W, Thank you very much for taking the time to share your comments online. I am truly sorry to hear that the food served during your travel did not live up to your expectations. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best... More 

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Additional Information about Holiday Inn Brentwood

Address: Brook St | M25, Jct 28, Brentwood CM14 5NF, England
Phone Number:
Location: United Kingdom > England > Essex > Brentwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Brentwood 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Brentwood Hotel Brentwood
Brentwood Holiday Inn
Holiday Inn Brentwood Essex, UK

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