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Holiday Inn Brentwood

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Brook St | M25, Jct 28, Brentwood CM14 5NF, England
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1 room 1 guest
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Holiday Inn Brentwood
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379 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed for one night at the holiday inn brentwood. Paid via booking.com for a double room with b/fast in the morning. Upon arriving the room wasn't ready so we was told to come back in an hour or two, which we didn't mind due to wanting to go to the high street and they stored our luggage so we didn't... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Recently came to this hotel to use their lounge to catch up with an old friend. I noticed that the policy had changed with regards to parking but that's not an issue with me - happy to pay a small bit of change here and there. What I am not impressed with is the fact that they have sent a... More 

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Travelers are raving about these Brentwood hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for the v festival and I have one word, amazing! We had breakfast there twice and both times the food was well, amazing! the room was super clean and tidy. From the second we entered the room we felt at home. The bathroom completely exceeded my expectations but of I had one minor complaint... More 

Was this review helpful? Yes 2
Brentwood, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Like some other reviews, have used this facility for years for both personal and business use. Having used the facility recently for a business meeting I was disappointed to receive a fine for £100 for a less than 2 hour meeting even though I purchased drinks.

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you for taking the time to write a review regarding Hotel Parking. The parking meter was installed to ensure Hotel guests and other hotel patrons will always have parking spaces available. Parking is free to Hotel overnight guests and other guests using Hotel facilities, such as the Bar/Lounge and Restaurant, subject to a £10.00 minimum spend and proof of... More 

Swansea, United Kingdom
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Holiday inn can be a hit and miss affair. This hotel is well located , clean and the rooms are decent enough. Ordered room service - good service, reasonable food and a phone call to ask me if I was satisfied with the grub- which is not something I have had before. No traffic noise - so far so good... More 

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Efrem Teclu More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

Have used the bar and restaurant facilities here a number of times, as it's a convenient meeting point. This time my friends paid the restaurant bill so I did not have a receipt. When I arrived, I asked the reception staff about the new parking charges notice. They told me not to worry as the barrier was always open. Imagine... More 

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you for taking the time to write a review regarding Hotel Parking. The parking meter was installed to ensure Hotel guests and other hotel patrons will always have parking spaces available. Parking is free to Hotel overnight guests and other guests using Hotel facilities, such as the Bar/Lounge and Restaurant, subject to a £10.00 minimum spend and proof of... More 

Darwin, Australia
Level Contributor
113 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

there is a little inconsistency with Holiday Inn Express it seems although I had no problems that werent resolved @ Brentwood. It is pretty slick business hotel and although I had requested ground floor (or minimal walking if lifts) because of limited mobility the original room was a little further down the hall than would have been comfortable. i went... More 

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you so much for taking the time to leave a review of your recent stayl. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Efrem Teclu More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed recently for a family wedding and found the rooms to be clean and fairly comfortable if not a little run down. Coming from Australia we were quite jet lagged and out to the world - it was therefore not until the following day after we arrived that we realised that our room suffered from lack of Noise proofing.... More 

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. We appreciate your comments regarding noise and staff comments and will share these with our team so that we can continue to improve our services. We hope you will visit us again. Kind Regards More 

Liverpool, United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Checked into this holiday inn on the 1st of August and the room wasn't clean at all! Stains on the sheets and urine on the bathroom and hairs in the sink. Went to reception to speak to a manager and she was very good, had us moved and upgraded into a clean room, I think they had a few issues... More 

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have taken on board your comments regarding splitting groups at Breakfast. We hope you will visit us again. Sincerely, Efrem Teclu More 

Doncaster, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After driving around 300 mile this particular day it was a pleasure to stay here, the executive bedroom was nice and clean and very comfortable. I had a 3 course meal and the food was really nice. Overall a really good experience and will definitely use this hotel again

Was this review helpful? Yes
HolidayInnBrentwood, Manager at Holiday Inn Brentwood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay and your meal in our restaurant. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Efrem Teclu More 

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