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All 4 Brentwood hotels

Holiday Inn Brentwood

3.0 of 5 Hotel   |   Brook St | M25, Jct 28, Brentwood CM14 5NF, England
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Ranked #4 of 4 hotels in Brentwood
A recent review
3 of 5 stars reviewed 3 days ago
Platinum195 Cheltenham
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238 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Cheltenham
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

As usual with Holiday Inns the staff at Brentwood in April were friendly and efficient, but there were a selection of small difficulties that disappointed us. There was a red mark on the shower curtain which we hope wasn't blood. The WiFi charges are extortionate. The cooked breakfast included greasy fried eggs, dried out scrambled egg, dry black pudding and... More

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Frodsham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff helpful and eager to please and room clean. Breakfast had plenty of choice but would of tasted better if not be on the hot tray too long. When ordering coffee in the lounge did take quite a while although was a good coffee. When charging for Wi Fi the costs should be up front, I only found out the... More

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Redditch
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were really knowledgeable, friendly and helpful. I was really pleased that we booked there. The taxi service was well organised and very efficient. The room was clean. The gym and pool was useful too. Thank you so much

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Leigh-on Sea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night as we wanted to hit brentwood town and coming from Leigh-on-sea a taxi would be the same price as a hotel. So we all checked in to a room so we could all drink. Rooms were nice a clean and the bed was very comfy. Staff are friendly and helpful Not to expensive either.

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Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for night on business in local area, gob smacked over lack of free WiFi to start, this is 2014, this hotel smacks pound signs due to its location. Hotel is dated in my opinion,ate in restaurant. In fairness steak was cooked to perfection. However the service really went downhill thereafter, asked for applestiser to drink. Advised don't have,... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear Pedders39, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Travelers are raving about these Brentwood hotels

Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Firstly, I travel a lot so have high expectations as I know what quality is. I usually look for a hotel with a gym and pool or I would just stay in a travel lodge. So paying the extra £20 / £30 for me makes the difference. Check in was easy and the two girls were actually really friendly and... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear Basurq, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies we were not able to exceed your expectations. We have taken note and wish to thank you for all... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 14, 2014

Was on my own had sirloin chips onion rings and a glass of wine SB They charge £8.50 per large glass Bit expensive The other thing that annoys me about hotels was the wifi is not free It was £5 for the first hour. I just moved closer the window and used my 3G Cheap room headline for the hook... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear DeclanFogarty, Thank you for writing a review about your recent stay with us. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. Please accept our sincere apologies for falling short of your expectations. Your comments are important to the success of our organization,... More

England
Top Contributor
52 reviews 52 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 10, 2014

Dated, worn, chipped, a bit shabby, but who cares - cheery atmosphere, the staff are genuinely welcoming and helpful, everything works, pretty much, and the Hypnos beds are comfortable, a big plus. Slapdash housekeeping control - the room I was first allocated showed signs of recent occupation after having been cleaned. Rudimentary, boring bar with poor choice of beers. Predominantly... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear John Gilmore, Thank you for your valuable insights. Your willingness to spare some of your time to relay your comments is genuinely appreciated. It is lovely to read your kind words regarding our staff. I am sorry our hotel was not able to live up to your expectations. I have taken note of your comments regarding the housekeeping service... More

coventry
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

The staff at the hotel were lovely very welcoming and friendly and there was sufficient parking too (which was free) however once you get to your room it is slightly dated and in need of a revamp overall a good stay and close to the town which was what we wanted but don't expect anything more than just ok

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Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 2, 2014

Stayed here on business and found the room to be pretty shabby. Service was terrible as they did not answer the phone when I attempted to order room service or when I called down to reception. Stated the reason was they were too busy however there were three members of staff standing around with no customers when I was told... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear Renpen1, We would like to thank you for taking the time to leave a review about your stay. We truly regret to see that you did not fully enjoy your time at the hotel. We do take these reviews very seriously to help us find areas that would benefit from improvements. We would like to obtain some additional information... More

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Additional Information about Holiday Inn Brentwood

Also Known As:
Holiday Inn Brentwood Hotel
Holiday Inn Brentwood Hotel Brentwood
Brentwood Holiday Inn
Holiday Inn Brentwood Essex, UK
Address: Brook St | M25, Jct 28, Brentwood CM14 5NF, England
Phone Number:
Location: United Kingdom > England > Essex > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Brentwood 3*
Official Description (provided by the hotel):
Holiday Inn Brentwood is located just off junction 28 of the M25 and only 1 mile away from Ford Motor Company in Warley, and 0.5 miles from British Telecom offices. Holiday Inn Brentwood is 15 minutes from Lakeside Shopping Centre, 25 minutes from Stansted Airport, 40 minutes from Central London and is the perfect choice for business and leisure travellers alike staying in and around Essex. At the Holiday Inn Brentwood all guest rooms have air conditioning and are non-smoking. Offering a choice of standard and executive bedrooms as well as Family and 2 Accessible Bedrooms. High Speed internet access is available in guest rooms, lounge and The Academy. We offer a la carte dining in our restaurant, 24 hour room service or bar snacks. Unwind after a hard days work in our fully equipped health club, including beauty and fitness facilities, indoor pool, Jacuzzi, sauna and steam room. Holiday Inn Brentwood is a popular venue for meetings and events and can accommodate a variety of functions in The Academy which can cater for 120 people theatre style, and offers breakout facilties. Events over the forthcoming months close to us:May - Southend Air ShowFree Car Parking available. Kids Stay & Eat Free* *Terms and conditions apply. Restaurant Closed on Sundays ... more   less 
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