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The Kilns Hotel

Certificate of Excellence
Warley Street | Great Warley, Brentwood CM13 3LB, England
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The Kilns Hotel
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Ranked #2 of 5 Brentwood B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Toni H Newbury, United Kingdom
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • Spanish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (49)
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    (36)
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    (36)
  • Dec-Feb only
    (56)
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Newbury, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Come in for dinner last week with my husband the food was amazing! come in a couple of months back and it had gone down hill... but thought I would give it another go FAB keep it up we will defiantly be back and will recommend to friends and family.

Was this review helpful? Yes
Kilns, Manager at The Kilns Hotel, responded to this review

Dear Toni Thank you ever so much for your great review of our White Napkin Restaurant at The Kilns Hotel. Such a review is a great boost for all the staff. We look forward to seeing you again soon. Best regards More 

London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to stay here for a 50 birthday in the area so didnt want to worry about taxi rides home from essex. Arrived to a friendly welcome on the Saturday afternoon to a very nice modern room with all the facilities. was a bit HOT in room but stuck the fan on and relaxed prior to attending the party at... More 

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Arron S, Thank you for taking some time out to write a positive review of your recent stay with us at The Kilns Hotel. It's great to read that you enjoyed your stay with us and we do hope you will stay again soon. Best regards More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed just one night here but we had a friendly welcome at reception. The room was lovely with a large bed and spacious shower. We had an evening meal in the restaurant which was superb and again, customer service was spot on. Breakfast didn't disappoint either, with freshly prepared food and a great selection. Would highly... More 

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Becky W It's great to hear that you enjoyed your stay with us at The Kilns Hotel and that you were also able to enjoy a meal in our White Napkin Restaurant. Thank you for taking the time to post such a great review. Best regards More 

Surrey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our stay was only brief but on our arrival we received a friendly and warm welcome. Our room was a lovely bright modern room and was nice and clean. For our breakfast we chose the continental breakfast option which consisted a choice of croissants fresh fruit, cereals, yogurts tea/coffee orange juice, and plenty of toast. There was also the option... More 

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Tracey B We were very pleased to read your lovely review of The Kilns Hotel. It's great to read that you were happy with your experience and that you were able to enjoy the breakfast in our restaurant the following morning too. We do hope you will choose to stay with us again. Best regards More 

Clacton-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed June 22, 2015

Thank you for a wonderful fathers day lunch. a central place to meet up with family. The food was excellent, and the service outstandng. A lovely setting for the meal. such a warm friendly environment. Must try the afternoon tea

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Jenny C Thank you for reviewing your experience in The White Napkin Restaurant for Father's Day. It's great to hear that you were impressed with our food and service. We would love to have you back anytime. Best regards More 

Goodnestone, United Kingdom
1 review
5 of 5 stars Reviewed June 10, 2015

I would highly recommend this hotel. The manager/owner was both helpful and friendly. The rooms were spotlessly clean and the food in the White Napkin Restaurant was absolutely superb. Although there were a lot of people returning from a late night party, I did not hear anything at all, and had a very good night's sleep. A little road noise... More 

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Jonathan M Thank you for the very positive review of your stay with us here at The Kilns Hotel. Our housekeepers work ever so hard to ensure the cleanliness of the rooms are to a very high standard so it's great to see it has been noted. We were also very pleased to know you enjoyed a meal in... More 

1 review
5 of 5 stars Reviewed May 28, 2015

I stayed in this lovely little hotel, as I had business in this area. It was a 3 night stay and I can honestly say that, of all the places I have stayed in and around the UK as well as abroad, it was second to none on cleanliness. The shower room was spotless and smelt fresh every day on... More 

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Kilns, Manager at The Kilns Hotel, responded to this review

Dear Raychroo Thank you for such lovely comments which we were very pleased to be able to pass on to the housekeeping staff. They certainly are an asset to the team and we are continually proud of their hard work. Thank you for taking the time to leave a review. Best regards More 

Somerset, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 26, 2015

Great welcome, spotless and comfortable room, on the whole lovely staff. Only disappointment was the continental breakfast; a request for more croissants resulted in being told they were coming. After 20 minutes and two reminders we gave up. Pity, had it not been for that it would have been Five Stars. Would return.

Was this review helpful? Yes 1
Kilns, Manager at The Kilns Hotel, responded to this review

Dear Roger W We were pleased to read the review you submitted of your stay with us. Thank you for taking some time to let us know your thoughts. It is a shame that you had a problem at breakfast waiting for croissants. Our croissants are cooked from fresh which takes approx. 20 mins so if there had been a... More 

Grays Thurrock, United Kingdom
1 review
5 of 5 stars Reviewed May 17, 2015

Myself and my wife stayed last night, and were extremely impressed with both the quality and cleanliness of our room, and the fantastic food. The restaurant serves some of the finest food we've tasted in the area, and the breakfast was absolutely superb. We were also made to feel very welcome by Pat, and received excellent service throughout our stay.... More 

Was this review helpful? Yes
Kilns, Manager at The Kilns Hotel, responded to this review

Dear Rob W We appreciate your kind review regarding your stay with us recently. Thank you for taking some time to let us know about your very positive experience. We will be sure to pass your comments on to the team and do hope to see you back soon Best regards More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

A nice hotel, all be it small, very comfortable and clean with comfy beds. Needed no more and no less from my overnight stay. I would happily stay again when the need arises. Victoria, Amy and the rest of the staff were very friendly, extremely helpful, and just a joy to stay with. A big thank you to all concerned.

Was this review helpful? Yes
Kilns, Manager at The Kilns Hotel, responded to this review

Dear Steve D Thank you so much for reviewing The Kilns Hotel so positively. We are always very pleased to hear when a guest has thoroughly enjoyed their stay with us. We do hope you will return again soon. Best regards More 

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