We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Kilns Hotel

Certificate of Excellence
Warley Street | Great Warley, Brentwood CM13 3LB, England
Hotel amenities
The Kilns Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #2 of 5 Brentwood B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Raychroo
Add Photo Write a Review

171 Reviews from our TripAdvisor Community

Traveler rating
    77
    53
    19
    10
    12
See reviews for
27
49
10
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (49)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (56)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this lovely little hotel, as I had business in this area. It was a 3 night stay and I can honestly say that, of all the places I have stayed in and around the UK as well as abroad, it was second to none on cleanliness. The shower room was spotless and smelt fresh every day on... More 

Was this review helpful? Yes
Somerset, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Great welcome, spotless and comfortable room, on the whole lovely staff. Only disappointment was the continental breakfast; a request for more croissants resulted in being told they were coming. After 20 minutes and two reminders we gave up. Pity, had it not been for that it would have been Five Stars. Would return.

Was this review helpful? Yes 1
Grays Thurrock, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself and my wife stayed last night, and were extremely impressed with both the quality and cleanliness of our room, and the fantastic food. The restaurant serves some of the finest food we've tasted in the area, and the breakfast was absolutely superb. We were also made to feel very welcome by Pat, and received excellent service throughout our stay.... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

A nice hotel, all be it small, very comfortable and clean with comfy beds. Needed no more and no less from my overnight stay. I would happily stay again when the need arises. Victoria, Amy and the rest of the staff were very friendly, extremely helpful, and just a joy to stay with. A big thank you to all concerned.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
56 reviews 56 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 21, 2015

This year , I have stayed in various hotels for business around the UK ( and overseas) Marriot/Radisson/Hyatt, and I can honestly say that this hotel , albeit small , is far better than most I have stayed in. In the UK their are many branded hotels that are overpriced, dated and shabby - this is certainly not one of... More 

Was this review helpful? Yes 3
Newbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 13, 2015

This has to be the worst hotel we have ever stayed in! We originally phoned to enquire whether the hotel accepted dogs and were told yes. Our second requirement was a family room or two rooms with interconnecting doors for our daughter. The hotel did not have either available but did offer two rooms that were next to each other.... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a group of friends share afternoon tea here today and it was lovely. Patrick again was very helpful, the setting is welcoming and the food was plentiful. Feedback - just a suggestion, it would be very useful to let group organisers know in advance that you charge an additional group service charge so they can allow for it... More 

Was this review helpful? Yes
Marina di Ragusa, Sicilia, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed April 9, 2015

We found the hotel to be clean and comfortable. Staff were helpful and accommodating. Our room was a ground floor room with an outside door off the carpark. We did think it expensive for what was offered. The pictures on the website made it look better than it actually was.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed April 3, 2015

It was a very windy day when I booked in. The room was really cold despite the radiator being on. Noise from people in the gravel car park woke me up and the shower dripped exceptionally hot water onto me from behind the wall-mounted mixer. At night it was also cold as the heating goes off between midnight and 0500hrs.... More 

Was this review helpful? Yes
Kilns, Manager at The Kilns Hotel, responded to this review

Dear Nick G Thank you for taking the time to write your comments regarding your stay with us here at The Kilns Hotel. We were so pleased to have such nice comments about our staff. We are a small business and it is very important to us that the team all work well together and make our guests feel welcome... More 

maldives
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here in favour of other larger value hotels. The Kilns offered value for money, good bedding, great towels and a really warm room, on a cold day. We were greated be a friendly receptionist, chatting about our stay with interest but not in a nosey way. There were obviously regular guest and they were chatting, little banter and... More 

Was this review helpful? Yes
Kilns, Manager at The Kilns Hotel, responded to this review

Dear benjaminnichols Thank you very much for the review of your recent stay with us. We were very pleased to read your positive comments about the rooms and the friendly staff. We are so proud of our staff and it's lovely to know that their hard work is appreciated. We were happy to receive your constructive criticism and provide a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Dining (9)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay