We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

White Hart Hotel

Bocking End, Braintree CM7 6AB, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
White Hart Hotel
View Map
Add Photo Write a Review

265 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights on business in February. I have to commend the hotel/pub on their staff - I saw a number of them during my stay and every single one of them were pleasant, polite and very helpful. I must agree with some other reviewers though - there didn't seem to be enough of them on at any... More 

Helpful?
Thank CeBea
Essex
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 1 week ago

We went to the white hart on a Saturday evening for a meal. It wasn't a special occasion, just a meal in the bar to make a change. This wasn't our first visit as we live locally and we have in the past always had a fairly positive experience, but this was really bad. First impression was not good as... More 

Helpful?
1 Thank Lepaul

Travelers are raving about these Braintree hotels

Chesterfield
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Had 2 stays at this hotel the first visit in 2015 wasn't great but passable the second visit January 2016 was appalling to say the least. We were there for 3 nights b & b. The radiator in our bedroom wasn't working so they put 2 fan heaters in which were adequate but not very professional. The worst thing of... More 

Helpful?
4 Thank Lirsty1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Dreadful service. Didn't get breakfast a single day when staying 4 days due to slow service. By the time they take the order 15 mins has passed and I have to get going. Waited over 10 mins at reception to check out. Food very average. Everyone is nice but here's not enough staff. My room was left unlocked all day... More 

Helpful?
2 Thank chrishinch
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I apologise for the issues you encountered when you stayed with us recently, I have recently taken over as the new manager and appreciate all feedback from our guests. Please feel free to contact me directly at the hotel if you wish to discuss further. Regards Jamie More 

Southport, England, United Kingdom
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic place situated in a great place. The rooms are fairly clean, the price is great and the food is nice. Braintree is a great place either to visit or eat and the White Hart is situated pretty much central to the town. The staff are friendly, the bar area is nice and although there are not... More 

Helpful?
Thank Don C
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. It is wonderful to hear you had a great stay with us, and call us a 'fantastic hidden gem'! We hope you will be back to visit again soon. Jamie and the team at The White Hart More 

Wallasey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I went yesterday 20/1/16 as a treat NEVER AGAIN. We had to clear our own table and the food was terrible Spicy onion soup tasted like dish water, and the chicken fillet was like rubber, and the buttered potatoes were just warm and as for the few lettuce leaves it was a joke. There is not enough... More 

Helpful?
1 Thank LINDA J
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I am sorry that you didn't enjoy your meal with us, all of your comments will be taken on board and shared with the kitchen team to ensure that we are not serving sub standard food. I do hope you will try us again soon. Regards Jamie More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Tried a Sunday roast but the food was served luke warm, obviously reheated from an earlier, and served by only one member of staff trying his hardest to tend both the bar and kitchen. Portions were woefully insufficient and so we were left hungry. Add to this extortionate prices for 2 glasses of mediocre wine ensuring we will never return.

Helpful?
2 Thank Brian T
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I am sorry you didn't enjoy your meal with us, I will be sharing your review with the kitchen team to ensure this doesn't happen again. Regards Jamie More 

London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Evening meal with 3 friends. Only 1 member of staff on duty at bar and tables. We could not all have our first choice of main course or sweets because they were not available. We could not have tea nor coffee because we were told the management had advised the barman not to use the kitchen to make hot drinks... More 

Helpful?
1 Thank Mary J
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I am sorry that you and your friends didn't enjoy your dinner with us, we are currently doing our best to recruit some more team members to ensure this doesn't happen again. Thank you for your kind words about the staff member you did encounter. Regards Jamie More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband and I recently moved to Braintree and this establishment 'looks' OK compared to others so we decided to go for a drink here. We waited over 10 mins at a dirty, sticky, unattended bar only then to be served warm, ice less, lime less gin and tonics with no bar snacks available. Tables were all disgusting. We felt... More 

Helpful?
3 Thank Chris B
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I am sorry that you have encountered some issues in your visits to The White Hart recently, as the new manager I am taking all comments on board and using any feedback to make The White Hart Braintree the best it can be. I do hope you will try us again. Regards Jamie More 

County Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We rang The White Hart, Braintree to confirm their arrangements for Christmas Eve to be told first they were serving food until 9pm, then 7pm. They were only serving bar food and no bookings could be taken for the restaurant as it was closed. We arrived at 5pm and it was a mad house! The tables were littered with used... More 

Helpful?
2 Thank BrooksB7
cathy p, Guest Relations Manager at White Hart Hotel, responded to this review

Thank you for your review. I have recently responded to your fiancé to apologise for your visit and have asked to him to contact me directly at the hotel to discuss further. I do hope you will try us again, as a newly appointed manager of The White Hart, I will be striving to ensure that we are back to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (12)
Viewed
Dining (15)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Braintree
5.7 mi away
The Bull Hotel
The Bull Hotel
#1 of 1 in Halstead
4.0 of 5 stars 65 reviews
1.0 mi away
Holiday Inn Express Braintree
5.8 mi away
The White Hart Hotel
The White Hart Hotel
#1 of 1 in Coggeshall
3.5 of 5 stars 237 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Premier Inn Braintree (Freeport Village) Hotel
1.1 mi away
Premier Inn Braintree (A120) Hotel
10.3 mi away
The Swan
The Swan
#1 of 1 in Thaxted
3.5 of 5 stars 295 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay