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Dale Hill Hotel and Golf Club

Certificate of Excellence
Dale Hill, Ticehurst TN5 7DQ, England
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Dale Hill Hotel and Golf Club
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Dale Hill Hotel and Golf Club
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185 Reviews from our TripAdvisor Community

Traveler rating
    90
    69
    20
    5
    1
See reviews for
17
74
2
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (185)
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    (53)
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London, England
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a group of 8 on a short golf break. Played Chart Hills Saturday, drove to Dale Hill after (25 mins away) for DBB and 18 holes at Dale Hill Sunday. On arrival we were checked in quickly and everyone seemed happy with their room. Mine over looked the 18th fairway of the old course and even if the... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for the review and the positive comments about both Chart Hills and Dale Hill. We are looking into other alternative range balls. the ones you mention in your review have only been delivered and put into play recently. We have always operated a reduced flight range ball on our range due to its shorter length but these new... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights as there were no local B&Bs available due to a large local wedding. Our room was pleasant but we had had to book a larger one as, purportedly, there were no smaller ones available. There were twin beds instead of the double we had requested. Everything was clean and comfortable but the whole design,... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for your review and the positive comments you have made. The way the restaurant was configured for your evening meal should have been thought out better and this I am sure would have improved the experience. The coffins you mention in your review are actually planters. All the plants have been removed from this area as they were... More 

Harpenden, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Despite not being busy, the service at dinner was appallingly slow (one evening meal took about three hours which was not what we wanted). The dining room is pleasant with lovely views over the golf course and countryside, but canned music or the radio was played annoyingly loudly and, on at least one occasion, the staff were unhappy when asked... More 

Was this review helpful? Yes 1
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

I would like to apologise for this stay not being to the standard you expected. The issues you described in your review have been discussed with all the staff involved and further training has been completed following your stay. If you would like to visit us again please do get in touch with me as I would personally like to... More 

Reading, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed here while at a wedding nearby, so didn't spend an awful lot of time in the hotel. However, the reception staff that we encountered were very helpful during our visit, and afterwards when I realised I had left an item in the room. They managed to track it down and post it back to me very promptly which was... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for the review. I am sorry about the mix up of the room set up when you arrived to the hotel but glad you enjoyed the room and the facilities on offer. Its great to hear how much you enjoyed breakfast. We believe this is the most important meal we serve here at Dale Hill. We do have... More 

Isle of Wight, UK
Level Contributor
208 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here a couple of years ago with some friends, nothing to do with golf! Finding myself in the area again with different friends we were looking for somewhere to have a decent meal. We had passed here on our way to other accommodation and I remarked that I had been here before. We stopped by here and 2... More 

Was this review helpful? Yes 1
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

It is wonderful to hear how much you enjoyed your meal with us. I will ensure all the chefs and waiting staff are made aware of your comments. Hopefully we will see you again when next in the area. Best wishes Carl More 

Brighton, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 11, 2015

Many thanks again to Dale Hill Hotel & Golf Club. It is so relaxing and also has a Swimming Pool & Gym with excellent service & food and you dont need to be a golfer to stay here, what more do you want.

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for the review, we hope to see you again soon. More 

Kingston upon Thames, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed May 9, 2015

We have just hosted a two day conference at Dale Hill. The location, facilities and staff were excellent, as was the food. Nice swimming pool and gym, plus room service for an early breakfast which was always punctual! Our visitors from Scotland enjoyed their time in the sunny south! One improvement would be a more reliable wifi set up. Although... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for your review and kind comments about the hotel and its services. We are looking into ways to improve the WiFi in the hotel. We are somewhat limited due to our location and we currently have as much speed coming up and down our lines as is available in our area. As soon as this improves locally be... More 

Kent
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 7, 2015

We were looking for somewhere different to the normal restaurant. We found it in this restaurant in the hotel attached to a golf course. Service was very good with attentive staff who were all very pleasant. Food was excellent with a menu which changes. View was over the golf course which was pleasantly landscaped. We would definitely go again.

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

It is great to hear how much you have been enjoying your meals at Dale Hill and to hear such positive comments really makes me very proud of the whole team. I will make sure that the Food and Beverage team all read your review. Thanks and see you again soon. Best Wishes Carl Rundgren General Manager More 

Northampton, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 27, 2015

Reception staff were welcoming and professional. We had requested quiet room but were initially given a room directly above the swimming pool climate control unit which was very noisy and vibrated through the room. Reception were wonderful and changed us to an upgraded room nearby which was delightful, spacious and had a balcony overlooking the golf course. Bathroom was large... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

Thank you for writing your review on the Tripadvisor Website. I am glad you enjoyed your stay at Dale Hill. The bedroom you stayed in does have a Zip and Link Bed with a luxurious topper which were both purchased earlier this year. When zipped together this does hide the zip so I am glad you enjoyed the sleep experience.... More 

Kent
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed April 20, 2015

Stayed here in March on Travelzoo deal with my wife. Very good hotel, in beautiful location in Kent countryside. We had a really nice, large room, with lovely bathroom. Wifi worked perfectly. Had lunch in bar on arrival, just a sandwich as we had dinner booked as part of package. Was very nice, and good service. Good choice of beer.... More 

Was this review helpful? Yes
Carl R, General Manager at Dale Hill Hotel and Golf Club, responded to this review

It is great to hear how much you enjoyed your stay at Dale Hill. Your whole customer service journey is exactly what we aim for and we are looking forward to welcoming you back. Kind Regards Carl Rundgren General Manager More 

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