I could go on for paragraphs about the state of this place (not to mention the inefficiency and complete lack of knowledge of the staff). Maybe things are better when the owner is present -- but the dirty, used towel with previous occupants' glass impressions placed over the night stand gave me my second clue. (The first was the checking... more

Having spoken directly with the hotel staff to make a booking 2 months previous, on checking on the day of departure, they had "no record of my booking". Strangley, it seems wedding party guests have my room, probably paying much more. Isn't that strange ! Do not trust anything about this hotel ! ps If you like under cooked catering... more

Quite possibly the worst hotel I've stayed at in a long time. I called to book 1 double and one 4 poster but when I arrived they said that I booked 2 4 posters. The hotel being full I had no choice but to take the room at an extortionate £95 for the night! The room decor hasn't been updated... more

Fortunately we only stayed at this hotel for one night while attending a wedding at the nearby Ashdown Park Hotel, so we only used our room to dress and sleep. Unfortunately the hotel was booked on our behalf as part of a large party so we hadn't researched it. Our room must last have been decorated in the '80s. Toilet... more

Read the reviews and take note - they are all bad for a reason! We made the error of not researching this place and paid the price. The rooms have not been updated since the 1970s with really bad green suites that are falling apart. The beds are great if you don't like sleeping and fancy a few days of... more

I too wished that I had checked this site before I booked. This place is not good. Don't make the mistake we made - do not stay there, spend your money on something much nicer. I couldn't find accommodation in Hartfield or any of the other surrounding and rustic villages in the area and having read the website for the... more

Horrible. I was in a party of three in two rooms. The double (which was meant to be a twin!) was dirty and dusty. The walls were barely plastered and had bits of the ceiling falling out!! We even found a lump of the wall in the sink, which by the way barely worked! The one room which was en-suite,... more

Undoubtedly the worst hotel, my wife and I had ever had the misfortune to stay at! Our room was dusty, bathroom dirty, someone else's shirt hanging in the wardrobe, used soap in the bathroom, dirty beer glass in the bedroom, uncomfortable bed, no private parking as advertised on the website. I can't comment on breakfast since our travel plans meant... more

Both the website and external appearance of this hotel are very misleading. Although the lounge/bar area is acceptable and inviting even, it appears their budget didn't stretch to covering the actual accommodation. Following the nauseatingly patterned carpet upstairs and dogding several spiders large enough to consume a small child, we entered our room to find a decor even the 1970s... more